Zoomcar Complaints & Reviews

I have not received my car back after completion of booking date till now and it is still showing ongoing booking and i came to know my car is in police station in UP due to customer faults as they were carrying some unauthorized items in my car. No reply from zoom car people till now to me and no one is ready to resolve my issue. Now I am worried about my car as it is more than 5 days from booking end date. Please reply me asap and update...

I uploaded my documents 2-3 early
But still my profile verification is in progress and not been verified...

Hello team,
I have uploaded all the requested document in zoomcar mobile application 1 month before. Still the profile verification is pending. Your customer number are also not reachable. Please let me know the issue and how much time it will take to resolve the issue....

Hi Zoomcar support,

I have created multiple tickets to correct refuel charges. 4320 rupees added to the invoice even though we refueled with full tank before providing the car to the owner

The issue is still not resolved. Can you please refund the charges immediately without further delay. Let me know if you need any information from my side

Booking ID: JPSNCZW6R...

Please find below my experience and look into the matter as mentioned:

1. My number is not changing i tried many times.

2. I dispute the extra charges on my trip.

3. As per the zoom app my pickup location was showing on cochin airport international terminal, however I wasted 1 hour of my time and vehicle was not there. Then I called the Number for help which was given to me on mail.
The...

I subscribed a car from zoomcar for a month. I paid advance and monthly charge well in advance. They verified all the detials and delivered the car.

I found that the documents of the car is going to expire in about 2 days from the delivery date. I reminded them and i had chat with their customer representatives, created multiple tickets. They haven't renewed the documents. Since it is not safe the drive the car with out proper...

Zoomcar has charged me as late fee.The car has got breakdown in the middle of journey and I have intimated them the issue and Parked at a safe place and told to tow the vehicle but they have came late and picked the car, that late charges are leived on me about 15000 rupees.They are sending me mails like they will proceed for FIR, civil court something.The mail from zoomcar i have pasted below

It has come to our attention that...

I made a typo error in my profile name. I want to update my profile name in zoomcar account. Please provide me the required steps to update the profile....

Profile verification is pending with Zoomcar over the last 2/3 weeks. And no action has been taken by the Zoomcar team yet. I have uploaded the DL, ID and Pic but no message nor any confirmation to book the car. They application does not have option to address the issue as well...

We submitted car to full tank but they refunded only half the amount. Upon talking to customer support they said they will resolve in 24hrs, and then 72hrs. But now we cannot even connect to customer support....

I booked a zoomcar Booking ID: JPSNCL3PV for 14 Jan 8PM in a location in Benglauru. A few hours back, the car came as unavailable and there were no alternative cars as well.

Booking Amount: INR 3439/-

Now, I have not been refunded this amount. I could not reach Zoomcar customer service - there is no human operator nor an email id. I put a Google review and they mentioned they will get back. However, no refund...

Hi,
My car is in Zoomcar from last 1Year and i am getting issue for car repair as i don't use my car and there are many small damages which Is Zoom car responsible to fix it and they have taken my car from 18th Jan 2022 and today is third day and Garage people have not got approval for the work and my car is just standing in the garage. I am not able to use my car and i am not getting any payment for same, there is no costomer care...

My booking id: JPSNCCG1Y zoomcar company and team charge me for refueling fee again and again i already cleared everything to them but still i m facing same issue they charge me almost 5 to 10 times and i also gived stard and end trip picture with screenshot for image details please resolve this issue as soon as possible thank you very much....

Hello, I booked a zoom car on 30th November'2022 at 8 AM from Vizag and made the payment of 12, 000 INR.
I double-checked the pick up time and car pickup point before booking.
I called the zoom guys one hour before my pickup time to know the details of the car location and others. Surprisingly, the pickup time got changed. Zoom people informed me that the car pickup time is at 4 PM in the evening! I argued with them that I...

Zoomcar didnt pick my call and the host didnt allow me to take the car booking id JPSNCOILQ from 24 dec to 29 dec
Its been a month no response regarding that . Kindly look over that...

Hello Sir/ Madam,
This is Fareez Fathima, I have attached my car in ZoomCar amigos program. This program allows the car owners to attach our car in their company and earn 60% of the revenue and zoomcar will take 40% commission and promises the car protection.
Zoomcar_India is doing fraud.
My car no. TS07HS9168 is damaged totally by zoomcar customer on oct 3rd.
Since then to till today my car total loss settlement...

Hi
My name is Akram Hussain
And I have made the booking of Zoomcar, here is the Booking ID JPSN7MMSP
Car Maruti Suzuki XL6
I have booked the car for home delivery and pickup, however they have charged me 2475/- as an outstanding and forced threatened me to make the payment of 2475/- after having a conversation they have mailed me stating that I am Liable to make a payment of 1702/- and I agreed to make the payment,...

Dear Zoomcar Team,

I am Sanjeev Tokas. I have listed my car in your company in the past and for the last 6~ 7 months I am calling and requesting to kindly unlist my car from your company and remove all your devices from it. But till now no such action has been taken. I am not getting any response from your side. Instead, you are billing me every month with a certain amount. Kindly remove all your devices on a priority basis...

I am Deepak and I booked a car (car name: tata nexon MT (AP39QU8056) through Zoomcar application on 17th of jan ‘23, 8:00 AM and the car was not at the destination. and in the app it wouldn't let me choose an another car
also
so i didn't get the car
and didn't get the refund also...

Without any reason they are deducting my money for every booking by saying penalty....