Zoomcar Complaints & Reviews

Hi
My name is Akram Hussain
And I have made the booking of Zoomcar, here is the Booking ID JPSN7MMSP
Car Maruti Suzuki XL6
I have booked the car for home delivery and pickup, however they have charged me 2475/- as an outstanding and forced threatened me to make the payment of 2475/- after having a conversation they have mailed me stating that I am Liable to make a payment of 1702/- and I agreed to make the payment,...

Dear Zoomcar Team,

I am Sanjeev Tokas. I have listed my car in your company in the past and for the last 6~ 7 months I am calling and requesting to kindly unlist my car from your company and remove all your devices from it. But till now no such action has been taken. I am not getting any response from your side. Instead, you are billing me every month with a certain amount. Kindly remove all your devices on a priority basis...

I am Deepak and I booked a car (car name: tata nexon MT (AP39QU8056) through Zoomcar application on 17th of jan ‘23, 8:00 AM and the car was not at the destination. and in the app it wouldn't let me choose an another car
also
so i didn't get the car
and didn't get the refund also...

Without any reason they are deducting my money for every booking by saying penalty....

This is about my car Which was damaged under booking id: JPSN7EKEB (GUEST NAME: ADARSH DAS) on August 14th 2022, Since then zoomcar has sought my personal insurance for repair of my vehicle, which in terms wasn't correct, and its about to be 4 months the car is with a zoomcar workshop, having been in contact with biswarop and joydeep who are manger of damage issues in Zoomcar Host Kolkata, West Bengal, since then they have never provided...

Host didn't not allowed to take a car from the morning i am trying to connect you but now only i contact the support team they spoken to the host he said i am drunken but i won't drink the drink my whole family waiting in the road the host said sir here some payment related issues sir me and zoom the zoom only 1k only given i wont give the car please check with the host and refund the amount...

Issue : whenever i create the listing on the app, entair listing time shows the downtime for installing the external device which is already installed in my car

i have joined the zoomcar host programme to share my car on online platform, but from the day i had joined i am facing the issue with the car listing on the app.

I have raised the many complaints on zoomcar host app, e-mail and there representatives mr....

I am Rahul and I booked a car (car name: Fiat Linea & carnumber: TN 66 T 8259) through Zoomcar application from 28th of june ‘22, 9:30 PM to 4th of july’22. During the trip I have faced gearing issues, I have checked the issue with the local mechanic and he told me that the clutch pressure plate got broken and due to that the car can’t be driven. Since it is too expensive to fix the issue, I have contacted Zoomcar support team for help...

My refueling fuel charges calculations goes as.

Start time - car fuel is on 80%
Car fuel tank capacity - 37 litres
As per 80 % = 37*80% = 29.6 litres.

End fuel 75% = 27.7litres.

Difference 1.9 litres. *106rs = 201.4rs.

This is correct calculation.

They first told me to pay 477 rs. Then u disputed now they are telling me to pay 717 rs to do fraud. I done...

I'm unable to open the app and use it as I was trying to update my DL.

I would like to update my DL as it is my wife's DL that was uploaded when mine was not accepted, and the account is in her name (Anamika Gupta) but the phone no is [protected] which is mine for the account. I would like to change this but cannot upload a new DL and change my name and gender. I have registered my wife's account separately under her mobile...

- picked up car with 30% fuel as per indicator 13/01/23 around 7:30pm
- filled 30.02 litre of fuel at 13/01/23 21:39
- car broke down(pickup loss) and reported on 14/01/23 approximately 2:30
- somehow drove slowly with low pickup towards home
- filled fuel 2.83 litres at 14/01/23
- parked car after zoomcar customer support advised towing arrangement and took pictures of odometer with 85% fuel clearly visible...

Hi Team,

I have not completed all the formalities for registering my car with zoom car host program.
I don't know why I have received the payment amount for this month. Can you please help me with two things:

1-I have not registered on zoom car host so no amount will be paid from my side.

2- Please Remove my vehicle from zoom car host program asap.

Vehicle number : UP 60Ak4747...

Hello, I had made a booking for an automatic Swift but was given a manual instead. When i reached out to the support immediately they told the difference amount will be refunded when I return the car. I reached out to them as instructed but it's been over 2 weeks and their email support simply ignores my email. Extremely disappointed with their terrible support. Attaching all necessary documents and email trail for your reference....

Dear team My car number is DL4CAY2991 Baleno my car has not come back from last booking I have also raised ticket for this Ticket I’d is 1508778 but I am not getting any strong reply from your side that when will I get my car back I request you either give me my car Or give me the value of my car else I will have to file a complaint against Zoomcar...

Hi Zoom car team,

I booked a Honda Amaze car. Booking ID: JPSNCK8R7 from 31 Dec (10:00 am) to 4 Jan (11:00 am).

The car was handed over within the time limit. I am looking at the cashback as no cashback is received per the driver's score.

Kindly check the screenshot (attached) and note that as mentioned the score is better than 80% of drivers in Bhuvneshwar and as clearly mentioned I am eligible...

I have given my car on zoom car
With booking I'd JPSNCLIOB

As they were facing app issue I was not able to update details related to fuel for this i immediately raise concern to zoomcar with all relevant attachment

They rply that when booking will get complete we will update

After completion of booking i again raised the issue now they not considering stating that it cannot be done br...

Hi. I want to rent a car through zoomcar. I have uploaded all the necessary documents and it's been 3+ days and still shows review in progress. I want to rent a car urgently so I request zoomcar team to help process my profile verification ASAP....

BOOKING ID- JPS69MDH9

I am being asked to pay 1466rs before starting my next trip.
The charges are being termed as excess kms fee and toll charges, but the car i used had unlimited kms and free toll charges.
So on what basis am i asked to pay this amount?
If this is a scam then this needs to be reported to consumer court.
Please advise how would you like to proceed.
Thanks...

I had a booking with zoomcar for Ahemdabad airport.They charged extra for terminal delivery and the car was booked, Swift dzire.I reached the airport in the morning to realise the car is no where near the airport and is away 6 kilometres from the airport.I had to walk since the application was showing 1.5 km away later realising that the car was 6 kms away at some pay and park.Somehow managed to reach the location to find the car allotted...

Car not handed over to me
Amigo Ticket ID :896443
No Downtime Provided
No resolution till Now and no response

I am paying EMI Even Now

Such a fraud service...