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Zoomcar
ZoomCar India Private Ltd.
Customer satisfaction rating: 63%
3752
COMPLAINTS
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Zoomcar Customer Care

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Address
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage
Bangalore North
Bangalore District
Karnataka
India - 560038

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
973
down
551

Customer satisfaction rating
63%
Complaints
3752
Pending
308
Resolved
2279
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Zoomcar Complaints & Reviews

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T
Dec 25, 2020
ID:JPS6NJEKY, is my booking id and i had applied for refund which has been 7 months . I need my refund as soon as possible
Refund scam

Complaint Status


[Dec 25, 2020] Zoomcar customer support has been notified about the posted complaint.

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    Since its been more than 30 days and is havent received any notification or information on the refund amount. Let me know when will i be getting my money back
    I havent received the refund amount

    Complaint Status


    [Dec 25, 2020] Zoomcar customer support has been notified about the posted complaint.
    Updated by JagadeeshMano Dec 24, 2020 The booking id is JPS6N4504

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      Hello,
      I booked ZoomCar (Hyundai Creta) on 20th November from 3 Am to 9.30 PM. My booking ID is JPS6N48ON.
      My refund amount of 2500 is still pending and the worst thing is there is no response from your side as to when the amount will be refunded
      Kindly help me to get me refund.
      Are you not going to give back my money

      Complaint Status


      [Dec 24, 2020] Zoomcar customer support has been notified about the posted complaint.

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        1311/- deposit not refunded since sept 2020

        Complaint Status


        [Dec 23, 2020] Zoomcar customer support has been notified about the posted complaint.
        Booking id - JPS6NAL22
        Refund pending - Rs3211/-
        Pending since - 13 September
        Please refer attached photo and refund my deposit immediately
        Thank you
        Parag

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          V
          Dec 23, 2020
          It's been more than a month i have not received my refund yet for two bookings. Please help me to get my refund. My zoomcar booking IDs are:JPS6NT9TJ and JPS6N27OQ.
          Refund pending issue
          Refund pending issue
          Refund pending issue

          Complaint Status


          [Dec 23, 2020] Zoomcar customer support has been notified about the posted complaint.

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            Booking ID JPS6NF2H1

            I have completed my trip on 12th Dec. I have paid Rs. 2499 as security deposit. I have not done any damage to vehicle and handed it over without any issues. Still I have not received refund for my security deposit of Rs. 2499

            Complaint Status


            [Dec 22, 2020] Zoomcar customer support has been notified about the posted complaint.

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              S
              Dec 22, 2020
              I have completed zoom car booking on Nov 1st, still the security deposit has not been refunded

              Also I have cancelled a booking on 25th November, the cancellation amount has also not refunded.
              Not able to reach them via phone and even after sending n number of mails I have not received any update
              Regarding cancellation refund and deposit amount refund
              Regarding cancellation refund and deposit amount refund

              Complaint Status


              [Dec 23, 2020] Zoomcar customer support has been notified about the posted complaint.

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                M
                Dec 22, 2020
                Hello,

                I booked a zoomcar from Pune on 1st Nov (paid total of 4899) & as of today (Dec 22) my refund is yet...
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                V
                Dec 22, 2020
                I had cancelled my booking from zoomcar on 22 Oct 2020 and today is 22 Dec 2020 yet my refund amount of Rs14878 is not return...
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                Please refund me back JPS6NTD45
                Refund not processed PS6 TD45

                Complaint Status


                [Dec 22, 2020] Zoomcar customer support has been notified about the posted complaint.

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                  M
                  Dec 21, 2020
                  Hi team
                  I cancel my booking on 18 nov 2020
                  But still refund is not credited in my account
                  Can you check as per your policy refund will be credited within 30 working days

                  Booking id :JPS6N2EFO
                  M- [protected]

                  Complaint Status


                  [Dec 21, 2020] Zoomcar customer support has been notified about the posted complaint.

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                    I have cancelled my booking on 8th december. I was supposed to receive my refund amount of Rs 10391 against the booking ID : JPS6NFQD1. Even after raising the query several times, no response from their end. Not able to reach them via phone on any of their contact number. I am very much concerned about this
                    Car rental refund issue - JPS6NFQD1

                    Complaint Status


                    [Dec 20, 2020] Zoomcar customer support has been notified about the posted complaint.

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                      We had booked zoom car including fuel but when we went to pick up the car fuel was very less, they said we can refill it and...
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                      I had taken Zoom Car on 07th July 2020. However Zoom car had taken Advance deposit of 1000/-. Now after returning Car in evening....
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                      G
                      Dec 19, 2020
                      I have done a booking (booking no:JPS6N2QM3) and cancelled the same on 18th Nov due to change in my
                      travel plan. As...
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                      Prathamesh, this side I had made the booking for Polo MH43BP7388 on 13-Nov-2020. I had drive safely without any damage & now...
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                      4 month ago booked for self drive...till now refund not received.
                      My booking id : JPS6NALNP
                      Didn

                      Complaint Status


                      [Dec 20, 2020] Zoomcar customer support has been notified about the posted complaint.

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                        N
                        Dec 19, 2020
                        It been more than a month of my booking and I have not got refund amount of rs 1343 from the company. I tried to contact them but there is no response from their side. Booking ID-JPS6N4ILZ
                        DATE 13TH NOVEMBER 2020
                        Refund of security deposit and no response

                        Complaint Status


                        [Dec 20, 2020] Zoomcar customer support has been notified about the posted complaint.

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                          I have called enormous number of times. Put 100's of emails and I still haven't spoken to a single executive. Such...
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                          R
                          Dec 19, 2020
                          I had booked a zoomcar on the 22nd November with a security deposit of 2499. I still haven't received my refund yet. My booking id is JPS6N25Y6.
                          Refund still not received

                          Complaint Status


                          [Dec 19, 2020] Zoomcar customer support has been notified about the posted complaint.

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