Zoom Car Customer Care
ZoomCar India Private Ltd.
Customer satisfaction rating: 84%
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2719
COMPLAINTS

Zoom Car Customer Care

ZoomCar India Private Ltd.

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Address
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage
Bangalore North
Bangalore District
Karnataka
India - 560038

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
927
down
445

Customer satisfaction rating
84%
Complaints
2719
Pending
116
Resolved
2244
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Zoom Car related photos (792)

Zoom Car Complaints & Reviews

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Zoom Car — wasn't able to drop the car in same pick up location and stealing my money [Resolved]

 Nikhil Mohan957 on Jan 25, 2020
I had booked a zoom car for 4 days (16 jan 2020 - 20 jan 2020), and the charges for that was 8450 rs + 2000 rs for the security...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — false over speeding charges

 faizaan zameer on Jan 24, 2020
I was falsely charged for overspeeding the vehicle, i have not over speeded the vehicle, i have always driven in the limit,,...
Complaint comments  Read comments [1]Complaint category Car Rental

Zoom Car — brake pad issues [Resolved]

 Belated on Jan 23, 2020
Hi this is nandan sarkar yesterday i took hyundai creta i took it for 12 hours and after 3 hours of my booking i got issue...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Zoom Car — unnecessarily blacklisted by the zoomcar [Resolved]

 Arsh Agrawal on Jan 22, 2020
I am not able to book a car as it is showing i am backlisted. I emailed to zoom car regarding the same issue but unfortunately...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — refund of my fuel amount paid [Resolved]

 Prakhar Beohar on Jan 22, 2020
I completed my ride on[protected] for which i got rs. 700 diesel filled in the car.
After trip completion i was notified...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — no resolution complaints are getting closed with fake resolutions

 Suri1408 on Jan 21, 2020
No resolution complaints are getting closed with fake resolutions. Nobody contacts. No customer service, only recovery team...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — worst experience overall [Resolved]

 Suri1408 on Jan 21, 2020
I opted for a zoom car figo with family from pune, but at the last minute, i received a call from customer service and said...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — fraudulent charge

 Harsha Akhi on Jan 21, 2020
I have booked a Zoomcar (Booking ID JPS66V82E).

While trip started, car didn't get unlocked using App and customer...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — refund of my security deposit is sent to somewhere else [Resolved]

 Deepender112233 on Jan 21, 2020
I booked a zoom car with booking i'd (Jps6646rg) and then due to some reason i cancelled it their came a message from zoom...
Complaint comments  Read comments Complaint category Credit Cards

Zoomcar — kindly remove my id from blacklist [Resolved]

 shrivatsa ballal on Jan 17, 2020
My id has been blacklisted. Kindly activate it. I was unaware of the policy o[censored]ploading same dl in different account. If...
Complaint comments  Read comments [1]Complaint category Car Rental

Zoom Car — invalid charges [Resolved]

 tosonuarora on Jan 16, 2020
Issue 1

Zoomcar - airport convenience fee rs. 250 charged

Me - why i am charged when i didn't...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — not received my refund [Resolved]

 pratap_bane on Jan 13, 2020
Have completed my trip on 01/11/2019 and i till now i haven’t received me security refund and fuel refund amount back. The...
Complaint comments  Read comments [1]Complaint category Car Rental

Zoom Car — refund not received yet even after a month [Resolved]

 sandeep.pirangi175 on Jan 11, 2020
I have booked & paid rs.3874/- for a zoom car on 11th nov'19 and cancelled on the same day.

After a penalty...
Complaint comments  Read comments [2]Complaint category Car Rental

Zoom Car — invalid excess km charges [Resolved]

 Mohammed Abdullah Farhan on Jan 9, 2020
I booked mahindra marazzo car with booking i'd (Jps66s5vy)

They added 8059/- invalid charges as there is no...
Complaint comments  Read comments Complaint category Unauthorized charges

Zoom Car — fraud subscription [Resolved]

 Rohit Chhibber on Jan 8, 2020
This is in relation to the 6 months tenure subscription with the zoomcar. I never got a support from the customer support...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — complaint about an old complaint not even being responded to

 amehrotra90 on Jan 10, 2020
Refer and respond to the original complaint for which the link is shared below. This case has been pending for a while and...
Complaint comments  Read comments [3]Complaint category Car Rental

Zoomcar — unnecessary charges placed on me [Resolved]

 Alok Deshmukh on Jan 5, 2020
Zoom car pune charges unnecessary amount on me. First of all i received a car late about 30-45 minutes from given time. Cleaning...
Complaint comments  Read comments [2]Complaint category Car Rental

Zoomcar — partial approval of fuel bill (619 rupees diesel was, added but only 127 inr approved by zoomcar) [Resolved]

 sushreelipsa on Jan 5, 2020
Hi,

I have completed my booking (Booking id: jps660hg2, vehicle:swift at, registration no of vehicle:ts07uh0577)...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — zoom car charging a fine with false claim [Resolved]

 Manoj Kumar Mateti on Jan 2, 2020
Dear Sir, I Have Booked Hyundai Creta From Zoomcar And Checked All The Documents On 31st Dec-19 While Taking The Vehicle....
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — zoom car booking ahmedabad

 rohitpungliya on Dec 31, 2019
I booked a baleno for 3 days in ahmedabad.

I received a lower version ford freestyle car instead of baleno....
Complaint comments  Read comments Complaint category Car Rental

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