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ZoomCar India Private Ltd.
| Website: | www.zoomcar.com |
Address
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage Bangalore North Bangalore District Karnataka India - 560038 |
Customer Care Phone Numbers and Contacts
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Good news! We have a good connection with the company and they're good at resolving user complaints.
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Zoomcar Complaints & Reviews
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J
Jan 15, 2021
I made 5 bookings on 2020 for personal use and zoomcar executives never gave a car with fuel even when I paid for the service...
M
Jan 14, 2021
I made a booking through zoomcar on 7th September 2020. During my trip, I filled fuel of Rs 1500/-.
The car Which is...
The car Which is...
Zoomcar — Delay in processing refunds
A
Jan 14, 2021
Delay in processing refunds, which have been pending for more than 4 months.
Location: Coimbatore Zoom car outlet (near airport)
Called several times but not picking call.
Location: Coimbatore Zoom car outlet (near airport)
Called several times but not picking call.
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Zoomcar — Refund of security and booking amount
A
Jan 14, 2021
Refund for booking ID JPS6N1UTAis still not processed.I had cancelled my booking in July and it's been more than 6 month and still I am waiting for the refund amount.
Complaint Status
[Jan 14, 2021] Zoomcar customer support has been notified about the posted complaint.
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Zoomcar — Refund pending for completed and cancelled rides
C
Jan 14, 2021
Cancelled booking JPS6N4633 dated 05.12.2020.
Completed booking JPS6N4N1C dated 28.11.2020
Completed booking JPS6N43KT dated 23.11.2020
Refund pending for the all these bookings. Issue raised through all possible platform but still no action taken.
Completed booking JPS6N4N1C dated 28.11.2020
Completed booking JPS6N43KT dated 23.11.2020
Refund pending for the all these bookings. Issue raised through all possible platform but still no action taken.
Complaint Status
[Jan 14, 2021] Zoomcar customer support has been notified about the posted complaint.
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N
Jan 13, 2021
I had cancelled my booking on 20th Nov. As per Zoomcar policies, I should have received the refund within 30 working days....
S
Jan 13, 2021
We booked Zoom car 7th Dec2020 and we cancelled immediately... Total 1391 was paid from credit card... Since we cancelled...
P
Jan 13, 2021
Dear Sir / Madam,
I am writing to you to raise an issue about: Car Rental
The issue that I...
I am writing to you to raise an issue about: Car Rental
The issue that I...
Zoomcar — Unwanted inconvenience charge JPS6N67P6 [Resolved]
T
Jan 13, 2021
I booked a car from Zoomcar and the rear right tyre blasted while I was riding on highway even though there was nothing wrong on the road. After that car became unmoved so I called zoom support and they arranged the trolley for it.
Now they are asking me to pay inconvenience fee for amount of 38000 and damage fee 10000 where there was not my fault as I was driving with 20 speed while tyre blasted, and I saved my life.
I haven't damaged anything until the car tyre has been blasted.
JPS6N67P6
Now they are asking me to pay inconvenience fee for amount of 38000 and damage fee 10000 where there was not my fault as I was driving with 20 speed while tyre blasted, and I saved my life.
I haven't damaged anything until the car tyre has been blasted.
JPS6N67P6
Complaint marked as Resolved Jan 13, 2021
No steps has taken and marked as resolved
Complaint Status
[Jan 13, 2021] Zoomcar customer support has been notified about the posted complaint.
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Zoomcar — Refund Pending Since December 2
S
Jan 13, 2021
It's been more than a month since my last booking with 'Zoomcar'.
I was supposed to get a refund of Rs. 2110/- which I haven't received.
There has been no update on it. I have sent two emails concerning the same using 'Contact Us' option in the app.
There is no way to call them either and I haven't received any response from them despite 8 to 12 hours response time that they claim in their website.
I was supposed to get a refund of Rs. 2110/- which I haven't received.
There has been no update on it. I have sent two emails concerning the same using 'Contact Us' option in the app.
There is no way to call them either and I haven't received any response from them despite 8 to 12 hours response time that they claim in their website.
Complaint Status
[Jan 13, 2021] Zoomcar customer support has been notified about the posted complaint.
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H
Jan 13, 2021
I booked the Zoomcar on 19th November 2020 to travel on 23rd November 2020 at cost of 4030/-. Due to unavoidable situation,...
Zoomcar — Refund not yet processed
C
Jan 13, 2021
Booking id - JPS6N409S
Please refund my amont immediately
Please refund my amont immediately
Complaint Status
[Jan 13, 2021] Zoomcar customer support has been notified about the posted complaint.
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P
Jan 12, 2021
I, Pawan Newar had booked a Renault Kwid Automatic with registration MH43BP7810 via ZoomCar from 11AM to 11PM on 21st October,...
Zoomcar — I need my refunded amount
D
Jan 12, 2021
I booked zoom car in end of November. Till now I didn't get my refund.
Booking id: JPS6NFH56
Booking id: JPS6NFIJR
Booking id: JPS6NFIHO
Total: 7955.
This is not a small amount and it is too late. Please refund my amount.
Booking id: JPS6NFH56
Booking id: JPS6NFIJR
Booking id: JPS6NFIHO
Total: 7955.
This is not a small amount and it is too late. Please refund my amount.
Complaint Status
[Jan 12, 2021] Zoomcar customer support has been notified about the posted complaint.
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Zoomcar — Refund Pending of Inr 2,166/-
M
Jan 12, 2021
I have completed a zoom car trip on 26th June-2020 and refund of ₹2, 166/- is not initiated yet. If you could please help me get rssolution will be much appreciated and make my life happier.
Complaint Status
[Jan 13, 2021] Zoomcar customer support has been notified about the posted complaint.
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Zoomcar — Refund booking JPS6NF74M
H
Jan 12, 2021
I rented a car from Zoomcar in Bangalore on 29th Nov and was charged Rs. 10000 /- on my credit card. Had to cancel the booking and got an intimation that Rs.6362 will be refunded in 30 days . More than 45 days and haven't got the refund yet. Unable to reach them on phone and text emails no response.
Complaint Status
[Jan 12, 2021] Zoomcar customer support has been notified about the posted complaint.
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Zoomcar — Refund amount pending from a long time
R
Jan 12, 2021
I have made a booking on 30th october 2020, completed the booking on 29th november 2020 . My refund amount of 5000 INR is pending from 45 days. Zoomcar promised to complete my refund within 30 days of trip completion.
Kindly Help me to raise a legal action against zoomcar or tell me where can i file FIR against them
Kindly Help me to raise a legal action against zoomcar or tell me where can i file FIR against them
Complaint Status
[Jan 12, 2021] Zoomcar customer support has been notified about the posted complaint.
Booking ID :JPS6N2K8Q
Reply
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Zoomcar — Not received Security deposit / refund from Zoomcar
J
Jan 11, 2021
Completed 2 booking with Zoomcar on August 2020, but still not received the refund of past 2 bookings.
ID: JPS6ND4YP
ID: JPS6NDSVB
ID: JPS6ND4YP
ID: JPS6NDSVB
Complaint Status
[Jan 11, 2021] Zoomcar customer support has been notified about the posted complaint.
Total refund amount Rs.5998
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Zoomcar — Refund against booking cancellation
A
Jan 11, 2021
It has been more than 60 days zoomcar hasn’t processed my refund. This is against booking cancellation (JPS6N26AD).
Complaint Status
[Jan 11, 2021] Zoomcar customer support has been notified about the posted complaint.
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Zoomcar — INR 15,938 Refund Pending Since 1 November 2020
A
Jan 11, 2021
Refund pending due to trip cancellation on 1 November 2020
ID: JPS6NTT7H
Amount: INR 15, 938
Multiple proofs of cancellation attached
ID: JPS6NTT7H
Amount: INR 15, 938
Multiple proofs of cancellation attached
Complaint Status
[Jan 11, 2021] Zoomcar customer support has been notified about the posted complaint.
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Latest Resolved
- Security deposit not refunded back
- My Refund is pending from last 120 days
- Unwanted inconvenience charge JPS6N67P6
- Money refund not given
- Refund /JPS6NA4HQ
- Zoomcar Fraud Refund Pending for 5 months - Booking ID JPS6N0JC3
- Refund not processed and long overdue
- Refund not provided after cancellation of Booking# JPS6NVAH6
- Im complaining about refund money
- Refund not received - JPS6NEBBM
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