Zoom Car Customer Care
ZoomCar India Private Ltd.
Customer satisfaction rating: 83%
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2734
COMPLAINTS

Zoom Car Customer Care

ZoomCar India Private Ltd.

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Address
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage
Bangalore North
Bangalore District
Karnataka
India - 560038

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
928
down
446

Customer satisfaction rating
83%
Complaints
2734
Pending
115
Resolved
2245
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Zoom Car related photos (1441)

Zoom Car Complaints & Reviews

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Zoom Car — zoom car not providing my refund [Resolved]

 Jeyamurugan Sp on Feb 27, 2020
Booked the car in december 15 2019 booking id : jps66yopj.
I booked the car from 7 am to 7 pm. Tried calling customer...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — rejected my driver licence

 Gaurav Marothiya on Feb 27, 2020
I uploaded my driving licence in zoom car app. I have made a booking with them. But they have cancelled that booking stating...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — cancellation fee [Resolved]

 VigneshR on Feb 27, 2020
I had to book a car on 17th feb and there was a swift available very near to my location. I booked it. Payed the complete...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — refund related. name: barathkumar [Resolved]

 barath kumar subramani on Feb 25, 2020
I have booked a ride in zoom car app and due to personal reasons i have cancelled. I paid rs. 5849 through internet, as per...
Complaint comments  Read comments [1]Complaint category Car Rental

Zoom Car — I haven't yet received my 5000 security deposit refund [Resolved]

 Aayush Mohta on Feb 25, 2020
I booked a zoomcar a month ago, and i was supposed to get ₹5000 security deposit back. Now this zoomcar app shows that the...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — wrongly charged inconvenience fees [Resolved]

 himanshusharma42 on Feb 24, 2020
I completed my trip perfectly within time and with quite a lot of Kms left, But still zoom car has charged unnecessarily 8000...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — extra charges hyderabad, on 21 feb 20 [Resolved]

 Saurabh 82 on Feb 23, 2020
Hi,

We had booked zoom-car in hyderabad, on 21 feb 20. We were charged around 7k inr extra, on pretext of...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — payment debited two times but booking not confirmed [Resolved]

 jv_bhojani on Feb 22, 2020
Hi,

I tried to book online but after the bank charges were debited two times i got a message that the booking...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — related to smoking [Resolved]

 Vikug505 on Feb 21, 2020
Maine zoomcar book kiya ja mai pick lrne gya tho unhone mere se otp liya or mera trip start kr diya or bola ek gadi ka video...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — complaining about the cancellation of the home delivery after deducting money [Resolved]

 Deeksha Aery on Feb 21, 2020
Hi,
I am sharing my pathetic experience with zoomcar apps. They confirmed my home delivery and later on after deducting...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Zoom Car — paid money but no proper response [Resolved]

 Mani198518 on Feb 20, 2020
I recently booked the zap service and zoom rental. One of worst customer service and fraud company

I paid 36000...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Zoomcar — removing license [Resolved]

 balakshay malhotra on Feb 18, 2020
My friend is using my driving license in his account. I have reported several complaints but they haven’t resolved it nor...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — cops stopped us because of year old pending challans [Resolved]

 Tripti Sachdeva Vaid on Feb 17, 2020
Worst experience that could happen, totally ruined our trip, first their executive calls us at 3am to say car is unavailable....
Complaint comments  Read comments Complaint category Car Rental

Zoomcar — vehicle not provided as per booking [Resolved]

 arundpaul on Feb 17, 2020
I had made a booking in february for tata hexa for a day (16th feb) in chennai (Booking id jps66ne3d). Even on 15th feb, i...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — unable to remove my driving licence from my friend account [Resolved]

 MRIGANK CHAUDHARY on Feb 13, 2020
Hi,
My freind has applied my driving license in his account, in future any thing happens it is not my responsibility,...
Complaint comments  Read comments [1]Complaint category Car Rental

Zoom Car — petrol charges are not refunded [Resolved]

 MHariKrishna on Feb 13, 2020
Hi,

This is hari. I have booked zoom car in october 2019. I have uploaded the customer copy slip for the fuel...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — uninformed and unfair charges deducted from security deposit [Resolved]

 Sourabh Ojha on Feb 12, 2020
I booked zoomcar on saturday 8th feb 2020. While taking the car i checked the fuel level and uploaded the picture of the same...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — extra money deducted for my booking and not replying to my complaint [Resolved]

 Anshul Nuwal on Feb 12, 2020
I have booked a zoomcar on 9 october. That time, while making payment, seesion got timed out but the money was deducted.
Complaint comments  Read comments [1]Complaint category Car Rental

Zoom Car — license rejected "blacklisted territories" [Resolved]

 Vasu Saini on Feb 12, 2020
I have booked car and uploaded my license, it was rejected several times.
Customer support called and said for some...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — booked car not available and fault replacement car [Resolved]

 Anish Kartha on Feb 11, 2020
I had made a booking in november for zuv500 from 6th february to 8th february. Even on 5th feb, i checked the zoomcar app,...
Complaint comments  Read comments Complaint category Car Rental

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