Zoomcar Complaints & Reviews

I booked a zoom car and was driving, police stopped me and said this car has existing traffic violation Challans of Rs5175 which need to be paid right now or will seize the car. I called to zoom car and they said to pay and will be refunded back, Till date it was more than 5days, daily contacting them and no use no one is refunding my money...

I have booked car and uploaded my license, it was rejected several times.
Customer support called and said for some security reasons your booking has been cancelled and on asking reason she replied we cant disclose reason to customer.
Then i checked profile verification section, my license got rejected as seen in attached screenshot.
What does it mean blacklisted?
How can it be possible to blacklisted when someone...

Totally waste and unethical business these guys are running to start they gave me unsafe and dirty car for self drive where the accelerator was not working and I was traveling with my operated mom and expecting sister in law and nephew do you guys even inspect the car before listing the same... When complaint they are providing me 2000 credit wow means our lives are so cheap for you guys also one of the customer care rep promised a call with...

Sir
I Dr Shoufeej PM was travelling from Edapally to calicut after a marriage function on[protected] in our innova crysta car no KL65M2521. At around 9.55 pm[protected] near mega tourist home kothaparambu we were stopped our vehicle due to traffic congestion ahead. That time an Audi suv dark colour with no MH 14 FC 4963 came and hit our vehicle on driver side. The driver didn't stop the car. Our vehicle had suffered injury over bumber...

My following payments are being credited to the wrong account :

9 May - 15 May - Rs 10, 278
23rd May - 29 May - Rs 4755
30th May to 5 June - Rs 15700
6th June to 12 June - Rs 5422

Despite updating all my bank details correctly and making multiple calls and tickets there is no prompt response from the zoom car support. They just say that they have escalated the issue but no response. my payments...

I have made a booking yesterday in bangalore but the payment got deducted twice due to the first one done via paytm showing failed transaction in zoomcar but later showed succesful in paytm. Hence payment has been done twice. I see the refund amount in the payment summary but I have not received any message regarding the refund initiation.
My booking details:
ID: JPSN718O5
Amount to be paid: 2974
Actual amount...

My account has been blacklisted and I am trying to call zoomcar customer care but no reaponse.
Also, I sent mail 5-6 times but still no response. Very bad service.

What should I do in such scenario....

My payout for the week may 16 to 22 and may 23 to 29 are still pending. I had raised so many tickets all of them were closed as resolved. I don't trust zoomcar and zoomcar customer support anymore. Whenever i contact zoomcar support team i used to received an reply from customer support team that they will contact me within 24 to 48 hours to solve the issue. But i haven't received any call from them. I tried to contact the customer support...

Greetings!

This is Himanshu Kalwani, a frequent Zoomcar user but this time i have really been disappointed by the car I received on my last trip.

The break of the car was making noises from the start and when we completed close to 390 kms (Kalyan to Vadodara) with the car we noticed that the steel part inside both the front tyres were really hot and were leaving fumes.

We had to take a detour......

I have been raising tickets for my car damages to be fixed by zoomcars and its been closed saying I need to have 5 such damages for the team to act. I was told any damages are categorized into major and minor basis the amount of 2000 inr. Team zoom car please understand the problem after seeing the car damages done by the customers. I can't drive my car in such conditions. I will be sending my repair bills and expect you guys to reimburse...

Greetings!

This is Himanshu Kalwani, a frequent Zoomcar user but this time i have really been disappointed by the car I received on my last trip.

The break of the car was making noises from the start and when we completed close to 390 kms (Kalyan to Vadodara) with the car we noticed that the steel part inside both the front tyres were really hot and were leaving fumes.

We had to take a detour...

Hi Team,
with great disappointment, i want to say this that Zoom car service is unbearable. zoom app process is good, booking car, customer support all fine.

case No. one of three
ID: JPS69E9GL Chennai Trip

I Booked car with service for door delivery. but they told me to collect car from provided location. i was with my family standing in railway station. made them to sit in railway station and...

Booking id : JSPN73VQW.
Had booked an 8 seater car from zoomcar.com. 2 hours before when customer care made me talk to the owner he confirmed it's a 7 seater not 8. Obviously I couldn't go ahead with 7 seater and when I approached customer care to cancel my booking with full refund they said 50% amount would be deducted. This was really a bad taste in mouth as my family trip with family who had travelled from abroad got cancelled...

Actually my booked for 17 may to 29 May but the booking end on 25 may in app show incorrect details that booking end on 20 may but the booking end on 25 mayand i didn't get my bookings payout please help me by getting payout

And they take my car for service but after servicing my car lights not working
Mobile number [protected]...

Zoomcar have the worst service. They fixed their stupid device and that stupid thing drained the battery of my car fully. Its been 7 days since iam waiting for them to send jumpstart team but they are saying wait for 72 hrs. Please never tie up with them...

The rental car broke down and i had to spend 5k extra to get it back on road. Zoom car promised refund but is not issuing refund from last 3 weeks....

Zoomcar did not deliver the said promise... no follow up and commitment
this will be my last communication to zoom car..
on 11th june I didn't got the booked car and I requested for refund ... it was promised that it will be refunded in 24hr. I still not received the refund
today i got email that the card was drived 231KM and no refund will be process. it's straight fraud

regards
Kapildev Raibr...

As I booked a zoom car last night...there was a starting issues on the car...so my travel expenses got wasted...do help me out and refund me the money back....

My mail id registered by Zoomcar is wrong.

Zoomcar is not responding to my queries on safety devices.

Customer care is taking rudely and disconnecting the phone

Not responding to any complaints and just delaying the same.

So I want to terminate the services immediately.

Many complaints are there. Latest complaint no is 1040219.....

I booked car from Mumbai domestic terminal, after a week zoomcar changed the pickup location to some place inside Mumbai. Called customer no, it says you do not have any booking and keeps hanging. I called from registered no. The cancellation appears to be not refundable.It is Zoomcar problem, they should provide full refund...bz...