Zoomcar Complaints & Reviews

I am Mr. Usaid Mansuri writing you this email the 5th Time since 2 months. had booked Zoomcar from 21st December 2020 till 29th december 2020 in the state of Sikkim and Gangtok.

Due to unforseen circumstances I had to cancel the bookings. I had made cancelation on the zoom car app.

Refund of Rs 23, 872 is still pending for the booking Id no JPS6N43ML.

EMAIL ID to make the booking is as follows: [protected]@gmail.combr...

Myself Naren it has been almost 60 days still my refund amount is not credited back
It's very disappointing even after many follow ups I didn't recieve any positive reply from them.

Because of this one reason I prefer not to choose or suggest zoom for others....

Against Booking no JPS6NJF9L, I havent received 9361 rs from last march month, I need it on priority....

Hello Team,
I have made booking on 23rd Jan 2021 at 10:30 am from Pune for the following booking ids
Please see below booking Id and amount associated with it for refund
BOOKING ID : JPS6NN7RY AMOUNT = 4973
BOOKING ID : JPS6NN7L1 AMOUNT = 4818
BOOKING ID : JPS6N69FJ AMOUNT = 2938
As your previous email for cancellation of booking said that the refund was going to be transferred on 24th January 2021.br...

I have not received my refund even after days according to their policy i want my refund and no one is even willing to answer calls or reply my mails....

Booking ID : jps6n6ig2

I booked a zoomcar from 10th-11th Jan 2021 but still haven't received the refund. There is no response from multiple emails sent to customer support....

I booked a car on 26th December 2020. The Booking ID is JPS6NB3YD. A refund of Rs. 1, 733 is pending. They are not responding to mails. And there is no way to contact on phone. Kindly help in the processing of the refund at the earliest....

I booked the car sep 3- 2020, lD JPS6NAKGZ and my refund pending amount is 3, 799 rupees.After being completion 5 months, my payment is not refunded. I visited the 7th tower, diamond district corporate office place also, but no one is there. Kindly anyone help me to get my refund

Mailid: [protected]@gmail.com
Contact no. [protected]...

I had taken a booking on Zoomcar on 12th December, 2020 (Booking ID: JPS6NF6KV). The company policy states that refund is given within 30 working days, but it’s been over 2 months that I have not recieved my refund....

I have not received my refund of 3919 for booking ID JPS6NTBSH since November 2020. Zoom has been a huge disappointment and should not continue its business if it cannot manage its funds issue....

Dear Sir, I'd like to log complaint against the fraud which occurred with Zoom Car, I had availed the service of car renting on 30th OCt 2020 and My refund of r. 3099 for the ID:JPS6N27JO is pending since then, who could help in the rgards?...

I booked a Creta for 14-17 January. Booking amount 14, 667. Cancelled the booking but still haven't received my refund amount.
Ph. No. [protected]...

It's been 33 days and still I did not get my refund amount. I am unable to reach the customer care as well and sent a couple of email which were still pending response from the company.
Registered number -[protected]...

I have booked 2 rides worth of nearly 60k and has to be cancelled due to my personal reasons.it has been nearly 90 days after the rides cancelled but i haven't got refunded also I'm can't able get any of there contact details other than there social media pages...no customer care number is working..no specific correct address to meet any of there executive or mangers..they also haven't mentioned any of there office address or its contact...

Hello,

We live in Saidabad, Hyderabad. This is the second time we were cheated by Zoom car. They kept many people's money with them by purposely cancelling the booked cars and not giving refunds. Initially, when we booked a car, after multiple calls and complaints they processed our refund in the form of zoom cash which we never wanted. When my husband said that we need the refund back into our bank account, they said, this...

Hello,

I have TWO REFUNDS (amounting to TOTAL of 6817/-) pending since DECEMBER 2020. Have mailed on zoom car portal multiple times and tried calling customer care numerous times too.

But this is a huge disappointment that comes from the most esteemed car rental firm of India, that even after they ask to wait for painstaking 30days for the refund to reflect, its taking more than double the time.
br...

Hello

I'm K V Deepesh reddy. I have created a profile in ZoomCar and upload my Adhaar and DL back in 2019. But, I didn't get a response from ZoomCar support even after sending multiple emails regarding the Issue. I would like to book a car as soon as possible. So, please make it clear on this, either I get verified or not.

Thank you...

Refund is not credited even after so long time.
Now I am planning to sue zoom car....

We have made a booking with Zoom car on 13th Dec 2020. Returned the car on 14th Dec 2020.
I was told the refund would be processed within 30 working days. Its been more than 90 days but still refund has not been processed.
The Customer care number doesn't respond nor do they respond to emails.
If no refund is processed, will have to file a suit against Zoom car.
Name - Nijith Marath
Booking id - JPS6NB7OI...

I have made a booking on zoomcar of booking id JPS6NTXNT from 23rd november to 28th november. Refund of amount Rs10924 is pending and it's been going to 3 months from the booking date . Whenever i call to zoomcar support there is only automated call which only says welcome to zoomcar you do not have any booking to zoomcar on this number....