Hello,
We live in Saidabad, Hyderabad. This is the second time we were cheated by Zoom car. They kept many people's money with them by purposely cancelling the booked cars and not giving refunds. Initially, when we booked a car, after multiple calls and complaints they processed our refund in the form of zoom cash which we never wanted. When my husband said that we need the refund back into our bank account, they said, this is the only best thing they can do for us. For the second time, while booking, their app automatically cancelled three cars continuously and kept our money of Rs. 3000 with them now. Nobody is able to contact them and no proper action is being taken on this company. Please do the needful so that proper action is taken on Zoom Car and refunds are processed.
Thank you.
Zoomcar customer support has been notified about the posted complaint.
