[Resolved] Zoom Car — fuel reimbursement | |
We had received the car at 25% fuel capacity. During the trip we had refuelled to full tank capacity, and we returned the car at 50% fuel. But there seems to be no arrangements for reimbursement by zoomcar for the extra fuel left. This is highly disappointing and i regret giving zoomcar a five star rating at the end of the trip. I will avoid using and wont recommend zoomcar in the future. Was this information helpful? | |
Feb 8, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 08, 2019 Zoomcar Customer Care's response Hello User, Greetings! We are to know that there is a discrepancy in the billing. Please share the booking ID, we shall look into the issue. Regards, Ramya. S | |
 4 Comments | |
Comments
I don't receive my refund amount check it
Sardhar Pavankalyan's reply, Jan 1, 2019
On 24 /12/18. I cancels my trip
Because of some personal problems I cancelled please refund madeee
Because of some personal problems I cancelled please refund madeee
Zoomcar Customer Care's response, Jan 8, 2019
Verified Support
Hello User,
Greetings!
We are sorry as you have not received the refund. Please share the booking ID for our reference, we shall check on the refund status.
Regards,
Ramya. S
Greetings!
We are sorry as you have not received the refund. Please share the booking ID for our reference, we shall check on the refund status.
Regards,
Ramya. S
I reside in koramangala near raheja residency, Bengaluru .I am not able to find any cycles near by .Please provide cycles in nearby stations
Zoomcar Customer Care's response, Jan 8, 2019
Verified Support
Hello Deepthi,
Greetings!
We have temporarily stopped the PEDL service as of now.
Regards,
Ramya.S
Greetings!
We have temporarily stopped the PEDL service as of now.
Regards,
Ramya.S
Dear sir.
My license approval is pending for 1 week .please approve it fast so that soo that i made booking, ur service is very poor please improve your service and do it fast
My license approval is pending for 1 week .please approve it fast so that soo that i made booking, ur service is very poor please improve your service and do it fast
Zoomcar Customer Care's response, Jan 8, 2019
Verified Support
Hello Himanshu,
Greetings!
We are sorry as the license is not yet validated.
Please share the registered email ID for us to check on it.
Regards,
Ramya. S
Greetings!
We are sorry as the license is not yet validated.
Please share the registered email ID for us to check on it.
Regards,
Ramya. S
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Greetings!
Upon checking with the above mention booking ID we see we have requested to share the video along with the properties (date and time) kindly share the same to investigate.
Regards,
Imran
Zoomcar