Zoomcar Complaints & Reviews

Booked a pedl in hsr layout only to find out the cycle is in very bad condition with no functional brakes. Tried to end my trip immediately but it said that the station is already full and i should take it to another station to end. Taking it to another station would have been dangerous and inconvenient as it would be a waste of valuable time. Tried contacting pedl customer care but they would not give me an option to talk to an employee...

Car was picked from kurla east mumbai 400070 and on app while booking it was showing bandra.. Due to this we wasted 1 hour searching for the cab in bandra..
While delivering the cab owner didnt came to pick the car and gave the key to the building watchman. After that what happened in the car we dont know and while i gave the car it was completely clean.
Now i am seeing that there is a cleaning charge of 1000 rs charged to us...

I booked a car with booking id JPS6FO0HY when it was taken the fuel was very low and time of my booking was 11pm so for refueling i checked out for fuel bunks around and finally found one but there is no card payment so i paid cash. I took bill today and I was trying to upload it but there is no positive response from them. I am uploading here tge fuel before and after trip and km spent was 146km i need to get this issue solved as soon as...

This is regarding my booking which was done on 8th Dec 2018. (Booking Id-JPS6FOWVG) with Zoom Car Bangalore.

I have got a KUV 100 and when I opened the app it mentioned to me that its damaged at back and rear and asked me to proceed.

Before pickup, I called zoomcar customer care as well to check for the location and inform that there is no one present here at the reception of the zoom car and how should I get...

I live in Kolkata. Today, while returning back from my college, I booked a PEDL Cycle with number 3201616. But, it didn't unlock even after 5-6 minutes. I tried ending my trip but it showed that parking lot is full. How is it possible? I didn't even move that cycle from there. I left it there itself and logged out of the app. They deducted INR 36 from my PayTm account right now. Please look into this matter right now and refund me my Rs....

I have taken my trip from pune on 21/11/18 with booking number jps64943c. I have finished my journey on time without any due.

I was messaged the day after my journey that my deposit money of 3000 will be credit by 27/11. Today on 10/12/2018, i didnt received my money back.

I want to know when will i get my money back as the only option left is to go to consumer court.

Hope i will get clear response...

Dear team

We had been in mumbai for 24 hours starting from 7th dec - 8th dec 2018 on an emergency. To avoid hassles with transportation, we both booked zoom car from mumbai intnl airport from 12 pm 7th dec until 11 am of 8th dec (As out flight to dubai was at 13:10 hrs), we received a message from the airline that the flight was delayed by 2 hours hence we extended our car booking also by 2 hours for which we paid rs 220 extra...

My name is vivek. Many times i am trying to book zoom car but it's showing you are blacklisted by zoom car. Without intimation my account was blocked.in emergency cases i am not able to book a zoom car. I am sorry if anything worng with me in last booking.. Many times i tried to contact with zoom car service but no use.. I am requesting zoom car service to remove me from blacklist. Thanq

My email. [protected]@gmail.com...

My name is vivek.. From last few months i am trying to book zoom car but it's showing you have been blacklisted by zoom car. Without any intimation they blacklisted my account. I am sorry if there is any wrong with me in last booking.in emergency cases i am not able to book zoom car. So i am requesting zoom car service to remove me from blacklist.

My email. [protected]@gmail.com...

Hello, this ia extremely urgent. I am using pedl service in aundh, pune. My cycle number is 3171765 i unclocked the cycle and my trip started since morning 7.0 am. And the cycle wasnt unlocked. I tried ending the trip but im unable to end the trip. Please help this is urgent. It been 1 hrs unable to end the trip. Please end the trip and refund my money back. And the most annoying fact is you dont have an instant helpline number service, in...

I have used pedl cycle for around 20-30 mins but unable to end trip.

I am always getting error either time-out or parking full. I have even tried at other station and parking is full

I have used it on 09/dec/2018
Pedl cycle id is 100200.
Also excess amount has been deducted from my account.

Even i couldn't find any customer support contact details in app to get help.

Please...

I am trying to end the trip from past 28 hour. But it's not getting ended.
Please look into it and help me to end the trip. I used the cycle for only half hour. And trying to end it for past 28 hours Then I finally got fed up and left the cycle in one cycle parking area in front of Employment office, Pune. please help me to end trip & get my money back.

Cycle No.3196496

Mobile no. [protected]...

Hi team,

I am trying to end the trip from past 1 hour. But it's not getting ended.
Please look into it and help me to end the trip. I used the cycle for only 1 hour. And trying to end it for past 1 hour roming from one cycle parking to other. Then i finally got fed up and left the cycle in one cycle parking area in front on zenser kharadi pune.

Cycle no. 3171643...

My trip started and cycle didn't unlock and when i tried to end the trip it said take the cycle to pdel station to end the trip.
Cycle on pedl stand only and there were 30 more cycles standing.

This is not the first time i am fedup. According to this i started the trip on 1 dec 6 pm and kept cycling till 2nd dec 10:28 am. When pdel station is merely 50 meters from my home?

I have take a subscription...

I booked a zoom car (08/12/2018), car number ts07uf5081. I was about to take the car at 23.00. As per the location i went there and i unlooked the car through app. As per their instructions the key should be inside the glove box of the car. I searched for it but i couldn't get the key. The key was missing. I searched here and there inside the car but i couldn't get it. I call their customer care number which was provided in the app but it...

Horrible fraud pathetic service never anybody should ever try. Worst service i have ever seen no respect for customers and not even a single percent concerned with customer safety. We hired a cab just after driving few kms smoke started coming out of the cab and petrol started dripping out. The place where cab got break down it was completely lonely road and hardly we could find any people. Inspite of multiple call backs zoom car representatives...

Hi team,

I booked a cycle 101844 stationed at my office location & used it for around 15 - 20 minutes, but unable to end trip stating parking is full and end trip at some other station, which also shows the same message. I am being charged for 2nd 30 minutes ride as well. Could you please assist in ending the trip. Kindly have look on issue and help resolving on priority.

Cycle number hi team,

I...

I took a cycle from fc road, pune.
Cycle no.-3195679
I had started my trip at 4.59 pm and ended around 5.15 pm on 7th dec 2018. The end trip button is not working as i am continuously requesting to end the trip from last 2 hr.
I haven't found any customer care number on application.
When i clicked on end trip, it showes unable to end trip. I also ensure that wheather it's locked properly or not.
Please...

Hello,
I am sending the trip end request since 1hr but it's not working. I had started my trip at 4.59pm and ended around 5.15pm on 7th dec. 2018
My booked cycle id is:3195679
When i clicked on end trip, it showes unable to end trip. I also ensure that wheather it's locked properly or not.
And worst part is it's still charging me with rs 3 per 10min.
Please resolve my problem as quick as possible.
Another...

Hello,
I had booked a cycle on (7-dec) around 12:48pm. When i tried ending trip after reaching destination. It shows my unable to end trip.
My book cycle id is : 102692

Worst thing about zoom (Pedl) their is no customer support on their app and website for cycle.
Still they are charging (Continous as 3 rs for every 10 mins) for their failures.
Please help me ending this trip asap.

Thanksbr...