Zoomcar Complaints & Reviews

Cyale no: 3254428

So many unlock / lock issue there. Whenever i unlock using app, app says unlocked, but physically not unlocked, this happened for me almost 75% of trips. And while ending trip also app says parking lot full. There is nothing like parking lot, everyone are paring in pedestrian platform, then why that stupid check.
Also before we try unlock the cycle, we need to check the breaks, handle everything working...

I am trying to end the pedl trip of this cycle number[protected] since last 2 hours and it shows"Time out please try again" . I don't understand what is this? When I am done, I just end the trip and it never happens on the first try but never takes this long to end. I've parked the cycle from where I had started the trip, a pedl station. It is being charged Rs 3 for every 10 minutes. Also, there's no way to contact zoom car support for pedl....

Its take me to reach my destination arond 8min. While tried to end the trip, trip was not getting end and showing patking is full. Rest one hour i tried to end the ride in two stations both r showing same. Though pedl station was empty. Face the issue every day. After 1hour 13 mins trip got end.& deduct 24 rupess. Want this refund. If any bug is there in the application you shouldnt deduct money from customer account. Or this is the money...

I took a cycle from near by station cycle no 3199517. I have locked it but my teip has not ended. I have tried to end many times but it is not working just showing time out. Please end the trip as soon as possible. I have tried many locations but the trip is not ending all it shows me is time out. The billing is increasing and cannot find any clue. Please look into it asap
Cycle no is 3199517...

Hi I started my pedl service at 6:46PM today (06/22/2018) with cycle no:- 3167761 after completing my trip at 7PM, I am not able to end trip I tried at 2-3 pedl parking station but could not able to end trip resolved the issue on priority I am totally fed up and frustrated with services.
Its now9:40 pm still I am not able to end trip please please help me... I am very panic I totally frustrated my family is waiting for me at home...

Cycle : 3201439
Place : Wipro Park, Koramangala Bangalore

After using cycle for 5-10 mins, parked it in wipro park koramangala Bangalore station.
The amount was just 3-5 rs that time.
When tried to end trip, the bicycle was not ending the trip . Also manually the it was not getting locked.
Spent my 30mins of valuable time fighting with cycle to lock.

Lock the bicyle and refund my...

A bill amount of 1218 as been generated for 3 days in pedl whereas I used it just for 3 mins. When my trip was done I could not end my trip in app due to which a bill with a huge amount has been generated. Amount of 36 rupees has been already debited from my PayTm account and now they want me to pay 1182 more. The cycle number is 3172486. I took it from shapoorji 3rd Dec and ended the trip there itself. And today i.e on 6th Dec I get a message...

Booking i'd jps6fc7wt

Everything will be fine in the first booking itself but they will make you fall in a trap after that... I[censored] don't believe my words check their reviews on google,
They will provide you with damaged, uncleaned cars and then when you will mark them in your pickup checklist, these people will delete it from the system and will charge immensely beyond your concern!!
When you will start to ask...

I have been called multiple time to make payment and they are sending me recovery notice i have explained then clearly that it is not been done in my booking i have dropped the car at the location at 1:00 pm on 27th oct 2018 when i have end the booking i have clearly checked everything and ended it after a day i received a notification on my zoomcar app that i have been charged for accidental charges when i asked them for clarification they...

On 4th december i had booked a mahindra scorpio from zoomcar to visit a hill station. We had checked the car completely before starting the trip and the car seemed to be in good condition as it looked. We drove till the top of the hill station without any issue. We even drove down the hill station. But while returning from destination in the middle of the highway the car's brake had failed due to irrisponsible complany's duty of not maintaining...

Hello team,

I've subscribed for monthly package for zoom pedl service but zoom pedl cycle is not available at eon kharadi past 2 days. Let me know when the cycle will be available for use. This is 3rd day i'm not able to find cycle near kharadi eon it part front gate. Kindly refund the subscription amount if there is no more service provided in kharadi eon it park...

Dear sir. Madam, yesterday i started the ride for the cycle no. 3194764 and ended my ride after 26 mins. I locked the cycle and tired to end the trip, but it did not ended, i tried for next one hour; but it was not ended. Today when i checked still it is showing trip is not ended, please end the trip asap, when i completed the ride only rs 9 showed, but today it is showing bigger amount. Also all the rs40 deducted from my account, so please...

Im k. Goutham.

User id/paytm id: [protected]

Charged amount:258+36

Cycle no:3252253

On nov 29 2018 @ 7:43pm infront of marigold complex i have taken the pedl and end the trip at a station by 8:00pm, but it didn't ended the trip as it continued over night and charged me for the same. I have raised the complaint and its showing me that refund is initiated, but still i didn't get any...

Hello,
I had booked a cycle on (4-dec) around 7:02pm. When i tried ending trip after reaching destination (Where other cycle are already parked). It shows my unable to end trip.
My book cycle id is : 3185563

Worst thing about zoom (Pedl) their is no customer support on their app and website for cycle.
Still they are charging (Continous as 3 rs for every 10 mins) for their failures.
Please help me...

Dear Sir / Mam,
I had booked a pedl cycle no 103036, me and my friend booked at the same time and we dropped at the same place but my trip doesn't seem to end. I have tried to end it for about one hour but its the same. The charges are still going, it has not stopped yet. It has reached about 200inr by now. So please look into it, my amount is been added without stop. Please resolve my issue ASAP.
Name - Thimmanna A S br...

My cycle no.3184451
I started trip 6.04, from my company to room, when i'm reach there and trying to end trip from 6.18 pm, but it is enable to end trip, i'm trying many times to end trip, but not possible to end trip, right i'm also trying to end trip but it shows sending you request
Please do the needful, as soon as possible
And please refund my money...

Dear sir / mam,
I had booked a pedl cycle no 103036, me and my friend booked at the same time and we dropped at the same place but my trip doesn't seem to end. I have tried to end it for about one hour but its the same. The charges are still going, it has not stopped yet. So please look into it, my amount is been added without stop. Please resolve my issue asap....

Hello,

This is with reference to my self drive completed trip id no : jps64e8td dated 27th october at lucknow.

Kindly refer to my detailed calls with your customer service executive –on 27th october and further with gajendra on 7th nov, 2018.

For order of good sake ; let me write down the entire case properly; it is to be noted that i have been a regular zoom car customer and have been part...

Hi team,

I booked a cycle 3220696 stationed at my office location & used it for around 10 minutes, but unable to end trip from last one hour. I am being charged for 3rd 30 minutes ride as well. Could you please assist in ending the trip. Kindly have look on issue and help resolving on priority.

Cycle number-3220696
Name - ashish
Area - dlf 1 new town kolkata...

Hi team,

I booked a cycle 3214292 stationed near home stand & used it for around 5 minutes, but unable to end trip stating parking is full and end trip at some other station. I can not park it to other location as it is not near to my destination. The trip was not auto ended and i was charged extra 5 rs for this trip. Kindly have look on issue and help resolving on priority.

Date - 30 nov2018

Mob#[protected]...