[Resolved]  Zoom Car — harassment from zoom car

Address:

Bangalore, Karnataka, 560053

Booking id: jps6b9fbc

I had booked the car for 2 hours ie from 8 pm to 10 pm. And exactly at 10 pm i have returned the car. There was some issue with the app and i was not able to log the same in the app. I brought to the notice of the executive manning zoom car drop point and he also tried doing the same from his end he was also not able to do so and he communicated the same to the call centre also. I handed the keys to the zoomcar executive at sharp 10 pm which was my drop time and he told me he will do the drop entry from his end and i dont have to worry.

The same can also be verified with gps tracking devices which are installed in your car whether the car was dropped at 10 pm pr not.

The same has also been conveyed to you by email when you sent a legal notice. But zoomcars harassment doesnt stop and they are least bothered on listening to the client and have sent a second notice.

Very very unprofessional and poor handling by zoomcar