[Resolved] Zoom Car — pedl service , pune
Pune, Pune District, Maharashtra, India
JaJanhavi Sagade on Jan 17, 2018
Hello, this ia extremely urgent. I am using pedl service in Aundh, Pune. My cycle number is 101599.. I unclocked the cycle and my trip started since morning 8.30 am. And the cycle wasnt unlocked. I tried ending the trip but im unable to end the trip. Please help this is urgent. It been 8 hrs unable to end the trip. Please end the trip and refund my money back. And the most annoying fact is you dont have an instant helpline number service, in such discrepancies and emergency situations.
I request you to immeadiately end the trip and refund my money back.
Complaint marked as Resolved Feb 19, 2018
[Jan 18, 2018] Zoom Car customer support has been notified about the posted complaint.
Verified SupportZoom Car Customer Care's response, Jan 19, 2018
We are sorry for the trouble caused. We see that the trip is already ended. Kindly share the excess amount charged, Paytm wallet number and the above details to [protected]@zoomcar.com for us to have a check and do the needful.
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