AVA Merchandising Complaints & Reviews

SBI Cards enclosed a gift voucher with a scratch pad along with its monthly payment statement, advising "To redeem your product voucher through AVA Merchandising Pvt. Ltd." When pad is scratched, I found a code for Louis watch as free gift having item code number 996 showing with much higher cost. When I received the watch I find that the cost of the watch is much lesser than the service and forwarding charges taken by SBI Cards....

Dear Team,

I have placed order for CHARISMATIGUE BUDHA-PRODUCT CODE 9 on 20th August, 2008 & I hhave made a payment for the same from my Standard Chartered Bank Credit Card. On 25th August, 2008 I have got SMS from your side informing me the order no.[protected] & that the product will be delivered in 14 working days.

But it is sad to inform you till date I have not yet received the delivery of ordered...

i got an offer from ava alongwith sbi credit card statement by way of scratch card. it seems that the offer is co sponsored by sbi cpsl. i scratched the card and it is a free louis quartz watch and i paid rs.590 towards handling chages only. on opening the pack, i saw it is the same watch which my brother purchased for rs.150 onthe footpath of worli junction.

i feel, sbi credit card holders are cheated by sbi cpsl by co sponsoring...

i have ordered a citole wrist watch from ava via hdfc credit card. till today (15 sept 2008) i have got only the gift wrist watch louis quartz which is a duplicate one.
when i enquired about it the promised that the watch will reach in 14 days. aftyer 14 days they are not even picking up the phone...

Dear Sir/Madam,
 
This is to inform you that I had made a transaction for the product "Nikkon Coolpix Camera L14 701" on 04-Jul-2008, from AVA Merchandising, but still the product has not been delivered to me. When I placed the order it was told to me that the product will be dispatched to me within 14 working days. On 21st July, 2008, I received a message from the server of AVA Merchanidising that...

Cheating by AVA Merchandising . Defective Steam Cooker taken back but not replaced.

I had placed an order on M/s AVA Merchandising, for a "Multi Steam Cooker" on 18.11.2007 over phone, payment was to be effected against my citibank credit card. I received the item on 30.11.2008 under Invoice No. ADV/16/44567/07-08 dt. 19.11.2007.

The item was found to be defective on first use and a complaint was sent...

Dear Sir,
I have been fooled when AVA merchandising has sold me the product for Rs.500/- as redemption charges while flying through Jet Lite.They sold me Louis Watch saying that is a imported watch.The watch is local
made and having no serial no, warrent details and email of any company

This is purely a breach of trust, i want you to please take the action against Jet lite and AVA merchandising.

Kindly...

I had placed an order on 6/5/08 and Order Number is:[protected], the product is delivered on 6/17/08 and when opend the box, I found the product is damaged and mailed the same to AVAMerchandise, and I have sent the damaged prouct through "ARAMEX Couriers on 07/15/2008 as requested by them". Now when I ask for the status on this issue, there is no reply till date. I could get a contact number of AVA : [protected] (which I got...

I had purchased "Monalisa Fresh Water Pears" from AVA on 25/5/2008 at 2:30PM through credit card. I got the delivery on 02/06/2008. In the package I recieved only pearl set and the watch was missing. I immidiately logged a complaint over the phone in AVA customer care. (Name of the executive: Ms. Esther, 02/06/2008 at 2:02PM). She replied me saying that the watch will reach in next 1 week and when I asked her to give me a complaint...

I HAVE BOOKED THE PRODUCT ON[protected] & I GOT MY PRODUCT ON[protected].WHEN I OPENED MY PRODUCT & CHECKED IT THE PRODUCT IS DEFECTIVE.I CALL THE COMPANY IMMEDIATELY & THE COMPANY EXECUTIVE TOLD ME TO PICKUP THE PRODUCT WITHIN 10 DAYS.BUT THEY PICK THE PRODUCT ON[protected] THROUGH TNT COURIER COMPANY.I CALL THE COMPANY AFTER 4-5 DAYS THAT WHAT IS THE STATUS OF MY PRODUCT & THEY TOLD ME TO DELIVER THE PRODUCT WITHIN 4-5...

Dear Sir,
I had ordered one no "Monalisa Pearl Set, Round Shaped (490) Code 798. Order no[protected] Dated 08/03/2008.This was an item as Gift Promoted By AVA Merchandising Pvt Ltd whose Address is given below and tie up with Standard Chartered Bank, Through which I had done the Payment of Rs490/- only

AVA Merchandising Pvt. Ltd.
Plot no.62, Sec-18, Gurgaon -122001,
Haryana, India.MTNL, ...

I've bought 2 pairs of FOCE His & Her wrist watches from AVA Merchandising Company in Oct'07. The watches were found to be defective. I'd the asked for a replacement which they promptly did. The second set of watches they'd sent was also found defective. These were also replaced with another set. Unfortunately the third set was also found dead. I then got these watches checked with a local watchmaker who to my utter...

Booked two products over phone on[protected]
- Viennois Jewellery Set (Code 803) (1 No.) Rs 1990
- Monalisa Pearl Set (Code 802) (2 Nos) Rs 980
booked through SBI credit card No. [protected]

Amount deducted from my account on 14-02-08 vide cheque No. 157923 (MICR Code[protected].

Produts have not yet delivered to me.
Lodged several complaints over phone and e-mail. No proper...

I've ordered a Sony Digital camera through AVA merchandising on 25-Jan'08, at the time of placing the order their executive confirmed me the the delivery within 14 working days and I'm calling these people from 16th day of placing the order but they are making fool of me by saying taht you'll get the order within next week and now its more than 45 days but I didn't receive my placed Order, now when I receive my...

I've ordered a Blood Pressure set Auto Wrist KD737 CEO 197 from AVA and they charged my Citibank credit card and after recieving and checking it we found that it is defected.
Contacting there customer supports also could not solve the problem as they say they could not do anything and as they have delivered the product....

Hi,

I have placed order an for Louis quartz watch and Verona trolly bag on 3rd of December' 07 and my order# is[protected]. Today is 13th of Jan'08 and I have not received the my order. Whenever I try to contact them they give false commitments and give me false excuses. Summary of calls made to AVA:
25/12/07 - Sudhir
28/12/07 - Rosita
2/01/08 - Shashank
3/01/08 - Don't remeber the...