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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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Freecharge Payment Technologies / FreeCharge.in Phone Numbers

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+91 12 4433 0000
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 71

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P
Pinkal_Shah
from Vadodara, Gujarat
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Pending Recharge Issue for BSNL Mobile SIM & refund request

Address:Mumbai City, Maharashtra, 390022
Website:www.freecharge.in

I had tried to recharge my BSNL Mobile SIM no [protected] twice dated 29th march 2016

Amount: INR 36/-

Transaction ID
1. FCVW[protected]
2. FCVW[protected]

I am Still waiting for my Refund of total amount INR 72/-...
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M
montyhjsfjsh
from Kolkata, West Bengal
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My transaction is pending bus my amount was deducted.

Address:Kolkata, West Bengal, 712233
Website:freecharge.in

I did a recharge for relience postpaid plan worth Rs. 460. My money was deducted but recharge was not done only showing pending transaction. I sent many mails but there was no response for any of the mails. I tried calling cs care number but never got the support needed. I still have not received my money for unsuccessful recharge. My transaction id is FCMA[protected]....
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A
Ankur Malhotra
from Akhnur, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge wrongly done by freecharge

Address:Ludhiana, Punjab, 142026
Website:freecharge app

I had recharged my bsnl sim for Internet pack for Rs 43 but instead of giving me data of Internet they activated some free night calling pack. When I contact them for refund they are saying that this is your service provider mistake not our's and send me your complaint is resolved without giving any useful information. My transaction id- FCVA[protected] and complaint ticket no.3388744...
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I
iamrd
from Kanpur, Uttar Pradesh
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Bill pay

Address:Mumbai City, Maharashtra, 400051
Website:freecharge.in

I paid my bill by freecharge worth rs. 804/- and its not paid in bsnl portal and it is such a weird website. i want to claim on it and not refunded yet. i m so upset and also it crossed my bill pay due date, so now i have to bear its fine also. this is not the way. the way paytm is much better than that of freechrge. the website should be banned. as well as they can not refund money also haha
sham on you freecharge......
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R
rahulgarg319
from Jammu, Jammu and Kashmir
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Missing cashback

Website:www.freecharge.com

I have done a transaction on 24/03/16 & my order id is fcvc[protected] & i have applied coupon 50app fpor rs 50 cashback but till now i haven't received my money & they are saying that i have already availed this offer twice but i have availed this offer only once with order id fcvc[protected] & now they are giving useless excuses & i am coordinating with them since 3days & no they are saying me this . I have only one question from...
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P
Payaljp06
from Delhi, Delhi
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Incorrect recharge

Address:Mumbai City, Maharashtra, 110085
Website:Www.freecharge.in

I have recharge my vodafone account number of rs 201 from freecharge transaction fcvi[protected], fri 25 2016, 10:16:33 am .


As per the freecharge in the 201 the benefit are 1 gb 3g internet of vodafone for 28 days.. But when i recharge i got some roaming pack benefit.

This is the third time i am facing this issue.


I have already talked the vodafone customer support. They...
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P
pramod6404
from Lucknow, Uttar Pradesh
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Bsnl landline bill not pay

Address:272161

Order id :fcla[protected] have paid the bsnl landline bill on the above given date with the respective order id. Stated above. And my bank account is also debited with rs.1144but bsnl did not receive any payment as per there data. I have also registered the complaint to freecharge two to three times but i was told that the payment to bsnl is done . With this reply of freecharge i contacted bsnl office as well as customer support but they...
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P
priyanka00123
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No refund or successful bill pay

Address:Kanpur, Uttar Pradesh, 208008
Website:www.freecharge.in

I paid my tata docomo GSM mobile no. [protected] bill of rs. 829 throw freecharge order id FCMA[protected] on 13mar16 but till now my money neither refunded nor successfully transfered to the operator. My postpaid bill is still due. Customer care is not picking my phone and i mailed my complain many times but freecharge replies that yr complain is resolved now without resolving my problem. My no. is [protected]
[protected]...
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U
umamahesh1988
from Hyderabad, Telangana
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Recharge

Address:Mumbai City, Maharashtra, 400051
Website:freecharge.in

I have done recharge to my number [protected]. on 23/3/2016 in freecharge
i have paid amout of rs 30/- on the same date through netbanking
but i did not recieved my balance. This transaction (order ID FCVW[protected]. i have raised a ticket on this but till now the have solved this so i need a help in getting my recharge without fail by giving a complaint...
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M
maharaj singh negi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non payment of bill

Address:New Delhi, Delhi

Dear sir,
I had made a transaction of rs 802/- for my mtnl delhi on 21/3/16 through freecharge. The details are as under :-
Date - 21/03/ 2016
Mtnl delhi landline bill
Amout - 802/-
Freecharge tr id - fclm[protected]
Complaint no -3360845
Sbi tr no - ft[protected]
Mail id [protected]@rediff mail.com
As per info by freecharge that the transaction can take 72 hrs that is...
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S
Swati Tandon
from Mumbai, Maharashtra
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Regarding recharge issue

Address:Dehradun, Uttarakhand, 248001
Website:Freecharge from snapdeal application

Hello i have done a data recharge of 198 rs on a [protected] after checking from ur site...but after recharge instead of data i got talktime...so regarding this i had a word with cc of bsnl so he told me its a problem of site not ours at their end everything is normal..so i request u to refund my amount or credit 1gb to the above mentioned number...thanks...order idFCVM[protected]
Transaction id: IG0BRYIPL3
Bank sbi net banking...
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Y
Yesh hsey
from Irinjalakuda, Kerala
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Missing sbi in netbanking

Address:600017
Website:www.freecharge.in

Hello,

I love free recharge, really cool and user friendly too. it has good attractions and other features in it, which is really helpful. But I have started hating this FREE RECHARGE every time i try to add money in my account. In the ADD MONEY option i select Net Banking and i dont find State Bank of India option.. It is very famous and one of the top most bank in India, moreover its well known and well established bank....
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J
Jasrotia_Rajdev
from Bengaluru, Karnataka
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Pending transaction from last 3 days

Website:www.freecharge.in

I recharged my mobile no on 19th March but the status is still pending.
How long does it take to recharge a mobile now a days. Either cancel the transaction and do something else. You guys dont reply to mail. Your number is not working.

Complaint no - 3325104
Pending Transaction - FCVM[protected]...
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M
Meruva Amma
from Kollam, Kerala
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Transition pending

Address:516247

My order id FCVM[protected] this transaction was pending my card in cut my balance amount was pending...
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S
Sanket Kotkar
from Satana, Maharashtra
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Delayed payment/not ready to refund

Address:Mumbai City, Maharashtra, 422004
Website:Freecharge.in

Order id:fcli[protected]
Saturday march 19, 2016
12.11 p.M
I have paid the bsnl landline bill on the above given date with the respective order id. Stated above. And my bank account is also debited with rs.790 but bsnl did not receive any payment as per there data. I have also registered the complaint to freecharge two to three times but i was told that the payment to bsnl is done . With this reply of freecharge i...
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A
akala11
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order id : fcvw160322344431519 is showing pending past 4 hrs

Address:560005
Website:www.freecharge.in

Please be inform i have contacted to [protected]@freecharge.in but no buddy is responding to my email, I have recharge of Rs.251 at 1:08PM 03/22/16, and its almost 4 hrs over and still showing Your transaction in pending state.

I have check with service provider and confirm that recharge have been failed but Freechare is not refunding the amount of recharge. They have told wait for 4 hrs to get auto-refund amount i have waited their...
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D
Devashish daryani
from Mysore, Karnataka
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Delayed payment, mental harassment

Address:Nashik, Maharashtra, 422101
Website:Freecharge.in

I made monthly bill payment of rs 976/- on 27/2/2016 to Vodafone using Freecharge. The amount was debited by Freecharge immediately. The payment was delayed for 20 days and then I was charged penalty by Vodafone. Moreover I had to go through too many phone calls to communicate between Vodafone and Freecharge and wasted lot of time for 20 days....
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N
neerajtiwari2
from Mumbai, Maharashtra
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100% cashback of mcdonalds offer not credited yet

Address:400001
Website:www.freecharge.in

Hi,
I made a transaction at Mcdonald's outlet on 10th March'16
I haven't received the 100% Cashback yet as per the offer then, its more than 10 days now


My email Id was linked with the offer as per the email received from freecharge dated 5th March'16,...
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A
amol1991
from Mumbai, Maharashtra
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Payment failure

Address:Mumbai City, Maharashtra, 400072
Website:www.freecharge.in

Last week i tried to make a postpaid mobile bill payment through freecharge but that payment got failure. I tried to ask the reason of failure that i didn't get from them.I tried to call there landline no but no one is picking a phone . I wrote 4-5 mails to there support team but not getting proper response from there team. I have a order id fcmw[protected]. So please go through with this order id and resolve this issue as earlier possible....
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Address:Indore, Madhya Pradesh, 452016
Website:www.freecharge.in/#

My money (Rs. 298) has been debited from bank account, but I can’t see it in my Freecharge account.

Freecharge account register with my mail id - [protected]@gmail.com

Registered mobile no. - [protected]


Bank transation refrence no.[protected] dated 21-mar-16

Regards
Yogendra Kumawat
Contact no. [protected]...
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