Great Eastern Appliances Complaints & Reviews

.. I purchased a gyser on 31st october. We were told that it will installed by today (2nd november). We also got a call for that we were assured today only it will be installed, but now it's over 6:30pm, no one came neither it's placed. I have called in the branch twice, they gave us another date. Now my question is, if we are assured of our appliances get installed within 48hrs. Then what for we will call the person for a number of times?...

We purchased a sound bar on finance for 28000 from great eastern kharagpur on 11th october 2019 and since then we are continuously asking the store to take back the product as it is not up to the mark as we herd in the store. Today is 1st november and they have visited my home thrice trying to convince me for the product. Even the technical man is agreeing to what am expecting and what the product is offering but the salesman is not even...

I have purchase one samsung TV ..they charged 500 rs extra for installation charge ...but your instalation free ...it was charged from behala grt estrn...next time i will not purchase any prosuct frm that shop..
On 13th oct i have purchase one samsung led tv 24 inch ...at the time of showing product ur staff told 10500 tv prise ..we paid the same ...but late eveng hours ur one person came to install my TV and asked 500 rs for installation...

This is to inform you that i had purchased the mentioned product (Lg fht1006snw/6.0 kg front load wm) from great eastern howrah on 02.10.19 vied order receipt no - hwh/so1920/08234.

I was committed the product to be delivered by 05/10/19, but from 3rd oct 2019 when i was calling the respective sales person regarding delivery status they were not receiving my call after repeated calling i was informed it will be delivered by...

We have purchased samsung refrigerator from 275lt from baguiati branch, kolkata, west bengal 700059. On 02 october 2019,
Order number = w1922/1920/08408
They told that by 02 oct evening upto 9 pm i will receive the product but till today the sales person only giving false deadline and not delivered the refrigerator and giving us that it is coming on the way this type of disgusting status.. We are chasing by baguiati branch...

Bought a samsung ac on 26th jan, 2015 from barrackpore great eastern. It has a 5 years condenser warranty which will be expired on 26th jan, 2020. Need a servicing on condenser. I lost the original bill but have a zerox copy of it. Samsung service engineer asked for stamp and sign on the zerox copy from barrackpore great eastern branch. But barrackpore branch poc denies to sign it on zerox one and asking for duplicate bill but he is not able...

We have purchased lg refrigerator from r. O. 158, sarat bose road kolkata, west bengal 700020. On 23 september 2019,
Order number = dhk/so1920/03600
They told that by 24 september i will receive the product but till today the sales person only giving false deadline and not delivered the refrigerator and giving us that it is coming on the way this type of disgusting status.. We are chasing but no response.. Kindly help us.....

Dear sir,
I am an staunch customer of your company and fully rely on your company. Every visit at your outlet has given me utmost satisfaction. Usually i purchase from your barasat centre. But recently i have had a bad experience. On 15th september 2019 i along with my wife went to purchase a micro oven from the barasat centre. We wanted to purchase lg product but sri baidyanath pramanik, the sales person, insisted to purchase samsung...

Dear sir,
I am an staunch customer of your company and fully rely on your company. Every visit at your outlet has given me utmost satisfaction. Usually i purchase from your barasat centre. But recently i have had a bad experience. On 15th september 2019 i along with my wife went to purchase a micro oven from the barasat centre. We wanted to purchase lg product but sri baidyanath pramanik, the sales person, insisted to purchase samsung...

I purchased an window ac of hitachi from great eastern alambagh, lucknow

The seller made two commitments to me
1.ac will be delivered tomorrow (9/9/19) free of cost.
2. Installation will chargeable by 499/- and ac will be installed on 10/9/19.
I paid delivery boy 50/- rs for delivery and installer is asking 550/- now and it is 01:10 pm now (10/9/19) and ac is still uninstalled.
Manager and sales...

A senior sales man stating his name somnath das is very rude towards lady customer on 13/8/19 regarding a washing machine at habra branch pin 743263. He was unlike to show any kind of washing machine and saying that the goods are not available very rudely as we the customer s are begged over the counter and there is no manner of communicating with the lady customer very rude disgusting behavior towards lady customer....

I am a regular customer of great eastern. Last week i bought a refrigerator and a micro oven. We got the delivery after calling multiple times to the great eastern store. After delivering also they are not scheduling for demo of the product. I called multiple times but there were no proper response and their behaviour was totally rude. One of them was pradip mondal. Please look in to this matter urgently as it is not expected from “great...

Dear sir,
This complaint is regarding the discount offer that your local retailer promised to give in vernacular newspaper. But still after 7 months of purchase, they haven't provide us the amount. On contacting them, they just give assurance for reversing days.
Kindly look forward in this concern, as it is not good from business point of view that your dealers are publishing fake news-as they are not adhering it, in local...

Dear team,
It is very sad to say that your bhubaneswar retail office has given fake promises to same day installation of led tv to my door step, after several call they are not attending my calls for installation of my tv which i have purchased today from great eastern retail pvt ltd, plot no-516/1696, bhubaneswar, khurdha, odisha, 751024, branch 22 & 22b, bapuji nagar, janpath, bhubaneswar.
Seller reprentative name sanjaya...

Dear sir,

I have bought a split inverter ac of hitachi make from great eastern baguiati branch on 14.04.2019 and after working for 2 months problem started.
First i informed hitachi customer care and lodge a complaint and they depute some unskilled person who just cleaned the filter and left.
Second time u lodge a complaint to hitachi customer care on 9.07.2019 and they depute another team but could not resolved...

Dear sir / madam
I placed an order no. Slt /so1920/02238 dated 29/0619 for samsung rt 34r5538du /321 ltr. Payment was made by cheque on that day vide no. 856343. That was encashed on 03/07.
After several rounds of enquiries from my end, sales dealer mrs r khatun (Mob. [protected]) told that the refrigerator would be delivered on 06/07/19 after 14:30 hours.
At 18:14 hours i received a call from [protected]. The person told...

Dear sir/madam, i purchased an dikin ac and a haier washing machine from your aliganj store, that near address is orchid pathak, c-212, kursi road, vikas nagar, sector n, aliganj lucknow.

I purchased this product from last saturday 29-jun-19.
First your sales representative "name brijesh, mobile no - [protected]" promise to me the product will deliver and install by tomorrow, but after many phone calls i received these...

My email to chandannagar branch on today refers. My certificate not yet received which was purchased on 26 jan 19. Also unperlamentary words used by the insurance representative during discussion. Also wrong information given by the bajaj finance representative during purchased. Not only given a wrong message to the customer on great eastern reputation but also given a bad reputation of other financer. Thanx. Waiting for your reply....

This is to inform you that the product ordered on 15th of june 2019 is not yet delivered despite full payment made and prior commitment given by the staffs of the store. The product got delivered to the store on 25th june but there was no communication from the staffs of the store regarding the same. Today i. E 27th june the product is still not delivered.

The matter was escalated to the store manager but he is reluctant to...

I mahammad hoque, purchased { split ac-1.5 tr hitachi kashikoi 5100x inverter - r410a-rsog518hcea} from “great eastern salt lake kolkata” on 01/06/2019 and installed on 04/06/2019 at beldanga begunbari murshidabad west bengal.

Now when my air conditioner finally installed, the ac is not responding and i shocked about this, cause the faith i have in hitachi, feel me so bad.

Now when i talked to “great eastern”...