Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

Dear Sir, Last 3 days I am disappointed by your service I have submit all details as per requirement by mail 3 to 4 time but not received any solution from your customer care centre 3 to 4 time sent mail to your id [protected]@gtpl.net 6 to 7 time call to your customer centre but every time not received any satisfaction reply -every time your executive informed me during the call "we have done now restart after 10 minutes " so...

From:- Jayesh N. Mahida Adress:- C-10, Shanti Palace society, Behind Navyug college, Rander road, Surat. 395 009. Mob. No. [protected] Date:- 8th July 2015. To, GTPL Broadband, 2nd floor, Sahajanand Shopping Centre, Opp. Swaminarayan Mandir, Shahibaug Ahmedabad- 380 004 Sub:- Compensation for the services not rendered by GTPL for the reasons attributed to GTPL. Dear Sir, I have deposited Rs. 4499/- vide recept no. 80026...

I had paid for one year for brodband. Now my connection is not working since last two month and your customer care persong give me 24 hour every day. Gtpl cheat me. Engineer told me, your cable short than why they are not change my cable? You have to refund my two month charges. Otherwise I'm going in law proses. I can't understand Gtpl give service or ... My user I'd:- kuvadiyapj Mo:- [protected]...

My user id is attardesm...my gtpl reg.no. is [protected] gtpl broadband is cheated with me since last month...on 9th june i register complaint...after 3 days i able to access net 10 days..after that i again complain on 18th...after 2 days i able to access for 5 days...after that i again complain on 25th...than on 1st july i able to net for 4.25 hour only...i again complain than on 4th i m able to access net and today on 8th july from mornig...

Card no.[protected] Name: Neha Matai On 01.01.2015 I had paid for six months cable charges and they had given me one month ie july for free and given receipt for seven months that means from January to July. Suddenly gtpl had stopped his services and blocked his connection. So I request you to know me why you had blocked our connection From Neha mata matai Mobile [protected] Service card no[protected]...

I had taken 2 mbps plan so I should get download speed of 256 kbps and upload speed of 200 kbps but instead I am getting only 60 kbps of download speed and 4 kbps o[censored]pload speed. I had complained about this many times and no one is responding. No one is giving proper answer. When I asked about the status of my complain they are just telling that there is some technical issues but these issues had never resolved, they are just faking. It's...

I m so much tired from gtpl broadband conection..from last 5 days my net connection is disable..when calling to their office an employee reply does not properly. Nd sometimes they put up their phone on switch off. An employee's behaviour is so rude with customer...so please do something against to the gtpl office from vadodara....

When I by gtpl chenal recover charjis 1400/- and give no receipt I demand receipt operator gives me no reply My cable reciver break downs 2 times every time Charles 500 and gives no receipt My cable operator name is diptes Bhai Mobile no [protected]...

*I am Feeling cheated. *I have Broadband connection at Ahmedabad. *Previously I was using Limited data plan in which they provided very good speed so data consumed very early. * Now I changed the plan to unlimited. * For this First I m not getting proper speed(Though with limited data it was consistent) * NOW EVERY NIGHT AT 11:00 - 11:30 They Disconnect my connection till morning 7-8 AM first I though it can be a random problem...

I did online transaction of rupees 3850/- to recharge my gtpl broadband service on 29th june at around 8:30 pm with my sbi debit card through their official site.And from sbi I have got the confirmation msg at a very moment with transaction ID:[protected]. But on the next day when i called GTPL customer service they are saying there is some technical issue and tickete is being generated by the system.And today it is almost one week and...

Digital cable connection is very poor service. service before that is very good. Due to Digital Set top box always getting connection problem in every day 5 to 6 time. What a modi's Digital India movement. I am from Gujarat. Modi is Faker. He is making false promise to indian people. He said that we started service. does he keep eye on watching how this service provided to end customer....

After getting tired of calling customer care of gtpl again and again for the same reason. My complain is that why my network disconnects daily? They give me complain number daily my problem solves for some time and problem occurred again. I am fed up now from there services. They do this because we pay there money in advance. Customer don't have any other choice accept to call customer care. I am giving my user id and some complain numbers....

Dear sir, I am a GTPL customer from Gandhidham, Kutch. This is to inform you that a wire connecting the modem has fallen on the road. Although the connection is working, but it may cause financial loss to the company in future. Regards, Madhvi Shukla...

Due to power supply failure in hd set up box, we have inquired to repair the said set up box but it is not repaired & we have to purchase new hd set up box. New set up box is not working for last one week. We have already contacted local gtpl representative but he doesn't come to check what is the problem. We think they are very busy to avoid customer service.

Please provide prompt help to resolve the matter....

Hi my name is anish jangam from Gokarnanagar, Khed, Satara.. m getting problem in some channels on set top box From 2 months. I can not view channels & clearity is very poor. I have called your headoffice here in Satara, Maharashtra but they are not giving me proper service. I hope u will do something about it & u'll help to solve my problem. Thank You....

I am living in gotri area adress;8, avanipark society, opp;rajeshtower, gotri i have gtpl brodband connection since 12 days my cust id is - rameshchandra8 since 6 days my net is not working deu to error 651 i have submitted my complain in cust, care at following dates but prob, is not solved sofar pl. Inq, the same and give me feed back. To solve the my problem. Date of reg. Comp. 24 / 06 / 2015, 27 / 06 / 2015 id. 689988, 27 / 05 / 2015...

hi i baught gtpl on 23 th june 2015 . but the installation started after 3 days. once setup that night speed was awesome upto 1.8 mbps the very next day it was off for 2 hours then started again. the same was the issue while using with router though i have added my mac by calling gtpl customer care. finally the disaster day come to me. on 29th june 2015 my connection lost . i have checked on two different laptop and one desktop machine...

Hi, I had bought GTPL broadband 10mbps plan last week but i am not getting proper speed so i had complain to GTPL customer care but i am not getting even single reply of complain.I had also call to customer care number but then also problem not getting fix .I had even try to contact nodal person but number which mention in website is not working and when i had send mail on [protected]@gtpl.net then only received auto generate mail and...

My Internet Connect-Disconnect Date 27/06/15 To 30/06/15, Continue This Problem.we Are Facing Connect-Disconnect Problem Last 50 Day's.We Needs Justification.We expectting, Disconnected Day's Worth.I Am Continue Follow Your're Vadodara Gtpl Office.There's No Response Your Gtpl Team.User ID:kalpnathakkar Reg.Mobile No.[protected] Thanking You...

Dear Sir, Namaskar!!! My name is Dharmesh. i have transfer my home from Adajan to katargam in surat before 2 days. i got a NOC from old supplier to reconnect set top box at new place in katargam. i have not given any address from old supplier to contact new office of GTPL. i have called much time on toll free no. but its too busy and i also called majuragate office, he replied he has not any details to contact katargam service provider. i...