IFB Industries Complaints & Reviews

I have registered complaint on the issue of drum on Nov 24 2016. from four weeks regularly i am calling customer care and floor supervisor/managers false assurance has been given but my problem has not been solved. I am fed of with IFB services. enough is enough and i had made a wrong choice of buying IFB machine. since it is giving poor service i would like to return the product and refund my money back. within one year machine has spoiled...

Dishwasher not working. Logged a complaint on 11th December 2016. The Complaint Number is [protected]. in spite of repeated calls and speaking to concerned people the problem remains unattended as on 20th December 2016. As of 19th December 2016 spoke with Mr. Raghavendra at Mobile Number [protected]. He said technician Mr. Manju (Mobile [protected]) will come today by 12 Noon. The time is 2.30 PM and we are still waiting. This is very poor responsiveness...

My self pankaj bhateja. I hv purchased a washing machine on[protected]. Its senorita 6kg. 20 days back it got some prob and i talkd to some one on toll free no. They visited n said there is prob in display. We will come wd in a week n wl replace. After a ni of reminders i am not able to get it done yet. I m facing lots of trouble. Plz do it immidiately...

REMINDER 3

COMPLAINT UNATTENDED BY Oriental Services - OS9282724 - Please send your representative asap to repair the IFB washing machine.

Dear Sirs,

I called up your office (Oriental Services, Shop No 4, Ankur CHS, Near Maharaja Tower, Kanyapada Road, Goregaon East, Mumbai 400065 Tel [protected], Mob [protected], email [protected]@yahoo.in) and spoke to Mr Rehan on 05/12/2016, and also...

Hi,

Consumer name : vijay kumar jain
Consumer code : 10864631
Address: 17/3 ram nagar, shiv kala mandir, krishna nagar, delhi 110051
Ph. : [protected]

I am the consumer of ifb products from past 5 years and purchased washing machine : ifb elena dx 5.5 kg
And i am taking amc every year from authorized service center of east delhi:
Amc number : d[protected]
Quantum care...

My dishwasher has not been working from the past one month, I have launched a complaint to IFB . They came and charged me 4500/- and changed the mother board.
Now it is still not working, inspite of writing various compalints they send there junior executives who has not been able to resolve the issue .

Each time there executive says a senior person will visit and resolve but nobody makes a visit...

Just after the expiry of warranty period in April, 2016 the machine stops working because of one or another reason every alternate month. I am extremely disappointed with my IFB Elena VX washing machine.

And this is not only me. When I discussed this with one of my friends, he said he also faced the similar issue. The machine worked fine for first 4 years and then started giving problems....

We have purchased a IFB Digital 5.5 washing Machine, the warranty got over by 27 Jan 2015. We have applied for a AMC which extended till 12-Dec-2017.

Our Customer ID is 2681879

07 Nov 2016
On 07 Nov 2016 the Start Button was not working and we raised a complaint and the same was attended on 08 Nov 2016 and the service engineer informed that the spare parts is not available and he also informed he will...

Ifb washig macine model no:tl-rdw-6.5kg aqua purchased last year. It is not functioning properly from last month. It is very difficult to contactvtheir customer care. Their seevice is also very poor, water flow is blocked some where and it is not coming in regular speed. A complaint has been registered with them. Ticket no:[protected] on 13.12.2016. Kindly do the needful....

Nov 30th I purchased a new D.W from IFB point Villivakkam, Chennai.
Till date it is not working, Complaint no [protected] is still open as per your records as informed by BPO
Complaint When the machine is connected and switch on only the main switch, the complete power connection trips whole of my flat and there was burning smell.
This has been informed personally by me to Mr.Rajesh IFB point unfortunately he could do...

I made a complaint about newly purchased IFB microwave oven for which I was given ticket id 18824665. A service engineer visited to check the appliance and said that the unit is defective and will be replaced. But it's been 15 days now and still no response of any kind. When I contacted customer care over phone they said the ticket is cancelled and they have no other information. It's really disappointing that a company of this stature has...

I lodged complaint about one month back regarding replacement of damaged drum of ifb washing machine and also connector of inlet water hose pipe to be replaced. They have twice assured that representative would contact me. Till date i have not been contacted by anyone. I got warranty for the product. Now i feel ifb industry is meting out sheer harassment to me. Time is running out. Precisely speaking, this situation is coming for the last...

On 25th nov 16 ifb co sent a message conveying that the technician will shortly visit the machine ticket no.-[protected]. But after continuous mailing and calling to the call centre, they sent a message that your compliant has been resolved though no technician came to repair the machine ticket no.[protected]. How is it possible for the machine to get repaired in its own? Solve the problem or i will go to consumer court.

Regards...

Complaint no: [protected]
Service person was not resolved the problem instead of created the major problem like not drying at all and min. Are jumping in the display what is the bs service you are given to customer poor technicians it is worst of the worst.
They are asking to purchase lots product like powder, liquid, stand, filter etc., if not buying they didn't get money so for it is cheap service provider they simply...

Hi,

I have bought IFB machine it is warranty and it will expire in Jan 2017 now in machine there is a defect in board its not properly working since I have contact service centre and ticket no. [protected] it was logged 4 days back as of now no service person have visited since so poor service from IFB and no customer satisfaction please take call on it and resolve it as soon as possible...

The dishwasher stopped working on 7/11/2016, phone call was made to local ifb centre-magic customer care. It was decided to shift the dishwasher to his workshop for checking and repair. We were informed that sensor needed to be changed-it was done and a payment of rs.3010(=1400 +plus 1005+405+200)was made on 24/11/2016 vide cheque no.46. But dishwasher didn't work for long. Couple of days after the sensor replacement, it again stopped working...

Have purchased ifb aqua sx 6 kg washing machine from vapi dealer. I am staying in ambach village about 6km far from vapi town. Since we both were working it is not possible for us to available between 9:30 AM to 7:00 PM at home for demo. 4 days have been passed still installation guy doesn't arrived for demo. He said bluntly that we are unable to give service before 10 and after 6 in your area. Should we take leave from office for just demo.??...

Find the attachment of SMS by IFB Co. After 25 Nov 16 not a single one came to visit the washing machine repair so far. Who did this noble work kindly provide the name and phone number of the following person.With out touching the machine it got repair ed.I would want to thank that personregards
Chaitali Sarkar
Phone number-[protected]
Ticket no. [protected]...

I have registered a complaint on 2nd Dec-16 & ticket no is [protected]. Today is 7 days of complaint, till it is not repaired & last 4 days nobody attempt to repair at my house. I have called to their customer care person and daily everybody confirmed that today someone will go definitely, but all requests are in vain. I do not know what is the problem to send the technician. I am not faced any problem in Chennai IFB Service, but at Mumbai...

On[protected], we purchased a new w/m from better deals electronic (p) ltd, gip mall, noida vide invoice no-ifb-fin/0541 dated[protected], elena aqua x ldt, 6kgs. The w/m was delivered on[protected] at about 1300h. On[protected], the service executive came for the ins allation of the w/m after repeated reminders in the late evening at about 1800h. He observed that the w/m is cracked on the top & unfit for installation. On second thought,...