Kent RO Complaints & Reviews

The cost of maintaining Kent RO is so hight that I could have bought a new kent ro every two years instead of replacing the various filters / membrane and address the leak problem for which i had to eventually change the motor for another INR 3000. I the time of selling they dont talk about all the extra cost of maintenance. Its also a big hassle to call the service guys and request him for help. Just like any doctor he charges 300 bucks...

Kent supreme mineral RO/KR[protected]
It's the worst experience I am having using kent products and services.
For the last 15 days, I am suffering from the problem of an inline sediment filter set and getting bluffs from the kent customer service.
The service of kent's local service provider, which is Girija solutions should be blacklisted from the company's side and work should assign to any other local service provider....

I have buy Kent kettle 16026 by Flipkart in 25. 08.2020. After Four month kettle not working, I registered complaint to Kent service centre then from Patna service centre call me to come with kettle in service centre (Simna Technologies, Aadharshila complex, patna) . Then in service centre Mr. pratik attend me he said after one month you got your kettle after repair.
But I have not get my kettle, then I talk to service no [protected]...

During installation of Kent Maxx, the technician mentioned that the plastic end cap of the 3-way connector the purifier needs to be purchased at an additional cost of 100/-. I find this to be absurd as this should be part of the installation and the end cap should be part of the 3-way connector. request to install the end cap without any charge....

Our kent Excel Purifier was leaking.We called the service provider from Geneus Enterprises who are your authorized service partners.
He charged Rs 2500.00 and to change the filter and water leakage did not stop.
We called him again and he said that motor is gone and is to be replaced.
Then we called another guy and explained him.He is Manish and Manish told to come back next day.Now no one is lifting the phone.We are...

I had purchased a kent ro machine nd frequently it is getting repaired
how can my problem be solved...

Two times service engineer came first time 10/4/21 and 2nd time 14/04/21 both days sensor change but after one day sensor not work my complain no.[protected]...

I had authorised service of my Kent Maxx filter on 06/03/2021. All filters where changed.
After service we opened filter on 14/04/2021 as there was very little drop by drop water flow from filter. We were shocked to see that small filter was not replaced. We were able to track it as we had made ink mark on all three filters earlier.
Will company resolve my complaint?...

My recently purchased RO is giving UV malfunction alarm. Please take remedial action...

Very bad service vivek ji app to phone nahi utha hre ho area manager asa hai to Company kasi nikalegi...

Dear Sir,

On Jan 7th 2021 kent Technician came & replace spare parts which include RIO filter(Membrane) which cost me around total Rs 5120. Later on 9th April my Kent Pristine product was not working so i have created a request[protected] in the Apps and the technician visited and informed that the RO membrane is not working. Since it completed 3 months warranty just 2 days back so i requested him to replace at no cost...

We changed filter in Kent grand plus in December. Filter change alarm beeped for few days around 10 April and then machine stopped working. Technician visited and changed alarm machine for 935.I came to know that a simple reset of alarm should work....

As my RO is making uncertain noise...while stirring water from it. Kindly provide one of the executive to make it correct as soon as possible....

HI Team,

I recently replaced my filters by spending more then 5000/- rupees, but the day one the water is coming very slowly, previously it was much better, please consider and do the needful asap.

Name: Ashokvardhan ilapavuluri
Registered mobile: [protected]
email: ilapauluri.[protected]@gmail.com...

UTKARSH SRIVASTAVA
TOGORE NAGAR NEAR JILLA PUNCHAYAT GOVT. HOUSE ROBERTSGANJ SONEBHADRA (UP)
DATE :[protected] DOP :[protected]
PIN CODE: 231216
Supplier : AARADHYA Enterprises Kamarhi Robertsganj Sonebhadra (UP)
DEALER : Niraj
I buy KENT RO dated mentioned above, From dealer Niraj .He has install Product 11099 KENT GRANT PLUS ZWW MRO KR[protected] With down payment. When I asked about product...

My complaint id is [protected]. i have raised this complaint on monday but no one visited till now.we are facing lot of issues.
service is not as good as aqua purifier....

As per your record my kent grand to.intalatiln date is january 2020, which is wrong installation date mentioned in your records, i came to know about the instaltion date when I called on the service centre because the filter change alarm is indicating, so kindly correct the instaltion date and change the filer under warranty, if not then I am laible to go for legal proceedings, thanks with regards ....

Sir,

I purchased Kent Pearl water purifier machine on 16.01.2021 having Product Code 11002. However, the said machine is not working properly since day as the water stops coming from the pipe every now and then for which as many as 10 (ten) complaints have been registered till now. Each such time the technicians visit and suggest change in parts including filters, motor etc. and take monies with the assurance only to fail...

On 23rd mar your technician visited for servicing when he install it that time he damaged tank backside along with screw holder. Now today I was come to know when it fallen suddenly from wall. Now it's water tank cracked.
I need my reimbursement.
Kapil Chauhan
[protected]...

I bought through Amazon online, KENT Bread toaster Moadel 16030 on 7th February 2021. From day one, the toaster did not work as the pop up lever kept on coming up without getting locked when you press the lever down after the bread slices are placed. I complained to Mr Karthik local representative and on his instructions, I returned the toaster for repairs to their Chennai agent V R Lakshmi Agencies on 20th February 2021. Their receipt with...