LG Electronics Complaints & Reviews

Sub - anomaly and dysfunctional lg tv set delivered, model no 32 lh564a against credit memo no. Cr/01128/6/[protected] bought from sales emporium, kolkata-700067

Dear sir,

This is to bring to your kind consideration that i had purchased a tv set bearing the aforementioned models no from sales emporium, the credit memo no mentioned above on the 30th of june, 2016 and after repeated request, the same was installed...

Service team not responding
I purchased 43 inch lg led tv model 6310 on march 6, 2016 from saini electronics, 49-d, kamala nagar, delhi-7. ph. 23845151.
The tv stopped working last month, i. e. june, 2016.
A complaint was filed at lg customer service centre.
This complaint was attended by mr. rahul (mob. [protected]) on june 5, 2016
I asked him how can a new tv go bad in 3 months time. i asked for a replacement.br...

I had booked a complained (id is rna[protected] on 5-jul-2016 for washing machine repair showing pe error and to resolve it some part need to be change as per engineer and now 10 days have been past but still fault is not rectify. i’m calling to mr tyagi (supervisor) at [protected] and his manager on regular basis but no one telling me till when the issue will resolve. lg’s services getting worse day by day and i am fed up with lg services...

My lg g3 phone has broke down on 21 april 2016. I gave the phone to the customer service in izmir, turkey. After 20 business days they told me "we couldn't find any spare parts and we will send you a new phone from istanbul head office". After 4 weeks they didn't send me any new phone. I called the customer service many times. I have been without phone for 2 months. Lg only cares customers when selling something but not afterwards. I want...

Complaint - service provider m/sauto power associate, headed by mr. sri kumar has not given correct information before repairing washing machine. i have given this machine to him and he explained that the body will be replaced with the new one costing to approximately inr 3800. and some bearing issue. i trusted his words being a senior person, but when i got the machine it was having a old body and no base plate. when i called him to address...

I bought lg refrigerator from pulivendula. I have door issue with it. Its totally come out when we try to open it. Its under warranty. When we call customer care, they just gave complaint number and never bother about it. When we talk the pulivendula dealer "ayyappa home needs" about it, he just raised his hand and dint gave a correct response. After that we talk to higher official of lg dealer, they just said that we cant do anything. Buy...

Sir,
With due respect i want to say that i had purchased a lg led tv model no. lg led tv-32ln4900 dated[protected]. at that time i was told that product has one year warranty. but after few months i received regular calls from lg to extend warranty of my product for 2 more year. even a person visited my home click the details of model no. and said now your product has 2 more year warranty but did not give anything in written. now...

I have booked a complaint for a/c cooling issue, and an engineer visited my home on 02 jul 2016.
He cleaned by removing the cover and said that everything is fine and no need to fix anything.
He told me to check the a/c cooling the whole night and call in case any problem.

I called him the very next day as the a/c is not working properly and gives same cooling in both 18 & 28 degrees.

He came...

Hi sir,
My friend gifted me a brand new sealed lg g4 h818n mobile on september 2015 in which i lost the bill on chennai flood in which my home affected by flood so i reached the retailer to get me duplicate bill copy but they refused because they need my friend to get that in which he was in us now my phone was affected affected with common lg g4 issue boot loop as i found in the internet that most of the g4 was affected and a common...

Date : 14.07.2016
I booked lg automatic washing machine from croma stores, kothrud, pune on 10.07.2016. croma sales executive gave a commitment to me that the delivery will be done on 11.07.2016 & the demo installation will be done on 12.07.2016. on this basis / condition, i purchased the washing machine. the washing machine got delivered on 11.07.2016, but the demo installation (rna[protected], dt. 12.07.2016) was not done on 12.07.2016...

I purchase a fridge from vijay sales dated on 26 june 2016. from day one we are facing so many problems in this product and also lodge couple of complaints for the same. it's highly disappointing that from day one i am following up with technical staff for the repairing of brand new product.

Problems i faced from fay one are as below

- a noise problem.
- door lock problem.
- moisture on fridge door...

Dear sir/mam,
Due to some problem in sound system in lg tv (21") i visited 3 times to service center, balasore (orissa) and contacted over telephone 3 times also for repairing at my home. front office executive told me that ur technician will so to your home. please keep ready rs.350 visit charge ang other charges for parts. i also agreed. some body came to my house and told after checking sound processor is damaged, so i have to...

My lg g4 is stuck at bootloop.
This is a common issue in lg g4 models due to their faulty hardware.
My uncle gifted me this phone from dubai and it is still under warrenty.
Now when i go to service center in mumbai they say u hav to go to dubai to repair it else u hav to pay the charges.
This is really not expected from a brand like lg.
M i supposed to fly to dubai and get my phone repaired even though lg...

Ur service centre in surat refused to repair my washing machine due to unavailability of parts and says company is not responsible after 5yrs. from purchase. then what should we do. kindly suggest us. should we advertise this law to all the customers of lg. my service request no. is rna[protected]. is it true that u don't take responsibility after 5yrs. from purchase. kindly reply me....

I have purchased lg washing machine through sales indian, ahmedabad on 14th august, 2015. after purchasing machine it started some operating issues related cloths washing related problem. i contacted customer care of company and they sent technician and he himself tested the machine by washing cloths. he confessed that there is problem in drum. thereafter due to sad demise of my mother we all family members were at our hometown siddhpur for...

I brought one two ton air conditioner of LG model number LSA6AU2A on 27 June 2016. But it has faulty outdoor unit at first and later lg technicians changed condenser of outdoor unit. Still AC cannot run sometimes. I must advice all friends not to buy lg products. Very poor service. Pathetic....

I bought a lg double door refrigerator 23/02/2016 and the model no is gl-d302jpfl. for the past one month i was experiencing low cooling in the freezer compartment and i logged a complaint number rna[protected] on 23/06/2016 and your engineer came said that he had adjusted the settings and there wont be a problem. after one weak this time there was no cooling at all and again i logged a complaint rna[protected] on 02/07/2016. this time...

This is about lg smart tv which i bought in october 2014 and recently around 3rd week of june 2016, the screen display dimmed to extremely low level, barely visible. I complained about this to lg and since the product is out of warranty, the visiting engineer told that backlight has failed which will cost inr 3000. I was shocked to hear that bcos tv is only 1.5 years old. With a heavy heart, i agreed for the repair and i was informed that...

Tv with model number 24lb515a-th was purchased dated 9-aug-2014. now within a period of 2 years its led panel has gone down because of which screen in not functioning. after the visit of lg engineer it was told to us that the panel could not be replaced & we have to buy the entire new tv again. and for this tv they would adjsut certain amount for panel.
This is highly unacceptable situation & a worst customer experienced ever faced...

By sep, 2016, i bought lg led 42' tv model lf6500. This is smart 3d tv. But this tv suddenly stopped working 8 days back. I handle tv very carefully, but suddenly it stopped working. This tv had 1 year warranty. So i registered a complaint (Complain no - rna[protected] with lg customer care. After couple of days, a technician visited, and examined the problem and suggested to change tv panel. For which i waited more than 4 days.
When...