LG Electronics Complaints & Reviews

The company states that model is discontinued and therefore unable to replace parts after 1 month of chase. This message was communicated by one of their manager Mr.Parshant . The company staff do not attend to calls nor give proper answer . 26 " TV for me is scrap for the reasons attributable to the company . They should replace the unit ....

It really saddens me to no end that I purchase a GE stove and I have to keep replacing the dam knobs! This really sucks that ive already paid out almost half the dam price of the stove in knobs!!! The last set of knobs were Garbage and replacement parts were 358.00$ The have A plastic inserts that keep breaking!!!...

I have LG Fino - D295 and unfortunately the screen cracked 6 weeks ago. I took it to LG service Kamanahalli and every time they tell there is no stock for screen. I am not able to understand how come screen is not available for mobile phone which was launched last year and even after ordering twice there is no screen available. The service engineer informed there is no stock in India??? this the sixth week more than a month and I am really...

This complain is regarding Mr. Samanta and Mr. Anurag Bhopai of Bagualti, Jardabagan, Kolkata LG service center . They are not allowing us to claim our AMC service and whenever we are booking calls in LG representatives are coming from this branch only but not giving us the service. Its more than 2 months where no one dealing with the problem and they are just passing it to on person to another...

I had raised a complaint (RNA[protected] when my washing machine stopped working. The technician said some part needed to be ordered and said it would take 3-4 days. After calling up a 100 times, the technician said raise a new request, your request has got closed...even before servicing!! So I raised a new request (RNA[protected]. After calling up 2-3 times everyday, they finally repaired the machine after a month of my initial request....

I bought a 42" LG LED TV from Pai International, Mangalore for 55, 000, but just after a month i had a problem in TV & i informed Pai International regarding the problem but instead of looking in to the matter they gave me company number & asked me to call them, & when i called the company they told me to ask the dealer to get the TV to company service center, but When i called Pai International, Mangalore they completely refused to help...

This is to inform you that i had purchased LED 32 inch TV (LG) on 02/10/15.I was told that in 24 hrs person will contact me to come & install the TV but till date no body turned up so finally i called costumer care & she replied that it will take another 3 day's for person to come & install.Her way of talking was not appropriate and when i told to lodge complain against LG if service not provided on time then she was like i don care...may...

I am Dinkar Mangleek an LG Consumer of Refrigerator. Handle of main door was broken 3 months back. Refrigerator model no. Is GL-265TMG4/2007, Gross Volume-250 litres, storage volume 222 litres. Complained many times on LG Customer care number. Reply is that handle for the main door of the refrigerator is not in stock. Further, company is highly non-co-operative in providing this spare part.
Regards
Dinkar Mangleek
3C/201,...

A ticket has been open for a week now, for replacing a damaged compressor. The fridge is under warranty. The technician visited our premises once and since then things have slowed to a crawl. Every time we call the technician, either the part is not available or the gas refilling guy is not available. Meanwhile we are thinking of never buying another LG product in our lives The ticket number is RNA[protected]...

We brought a new LG branded LED tv on 9th August 2015.From GEMINI ELECTRONICS DADAR. It suddenly stopped working totally on 18th Sep 2015. We called up the customer care and registered a complaint. An engineer came to our house and stated that the mother board is bad and needs to be replaced. He came after a few days which looked like a used mother board. However it did not match. He said he will bring another mother board. He brought another...

Hi Team, It is with great frustration and disappointment that I have to write this that am not getting any help with local LG service center to replace my Nexus 5 battery . I have purchased mobile on 14 Dec 2014, after which in May 2015 there was a Nexus 5 board problem which LG service center has changed free of cost as mobile is in warranty, but since the time board has changed my mobile battery didnt last until even an hour . I formatted...

Hi, I am using a split LG AC since last one year.I have also extended the warranty of AC for next three year. Recently there was a fault in it and I had raised the complain for the same. The service executive from your center changed the compressor of the AC and filled gas in it. After that also the cooling was not appropriate, so I again raised the complain. This time the executive from your side told me that the voltage regulator is not...

Hi Team, I purchased LG refrigerator(Model Number:LG 335L GL-D372JHSL) on[protected]. Problem is since I received the item. In refrigerator, compressor making too much sounds in every hour like bomb blast and I requested to LG engineer to solve this problem and person told that this is common sound in this model and they are not able to solve the issue. I told him to replace refrigerator or refund my money but they are not accepting...

Dear Sir, I had bought a LG LED 3D TV on 23.07.2012 for Rs 66000 but recently it has got some issue and I had called LG care to get it repaired my complaint no was RNA[protected] they visited us and told us that there is issue with some part and they need to replace the same to which we have agreed. After 2 days they called us and told us that they don''t have that part so they can''t repair it and as per company policy they can buy back...

Hi,

I have LG LED TV model 32LE5500. It was bought around 2011 January.
Recently it had problem that there was no display and complained to LG service centre and they visited at home and informed me that the Mainboard of this TV is at fault and has to be replaced that costs around 7000rs. The service guy informed me that he'll go to his office and raise for this spare part and will inform me.

And...

I purchases LG 3D Smart LED TV on[protected] with total paid amount of Rs.79900.00 (Invoice No. SRS/11-12/01432). On[protected], product stopped functioning, we raised a complaint for it on[protected] which was not handled due to address change. On[protected], new complaint was launched with LG Helpline for repair with new address. A technician visited our place on[protected] and informed that a "Mother-board" of TV was not functioning....

We buy a single door refrigrator from a local shop, after some time the water which collected after depfreezing start smelling we call customer care but the person responsible for service came home after 15 day, the water spoil n smell very badly ..then the service man take off the basket where water is spoiling and gave basket to us and told us to wash the basket..when we ask him that it is his duty to wash he rudly say no and Go back..Stop...

I registered a complaint No.RNA[protected]with your LG Care[protected] number on 27th May 2015 about the cooling problem of my L G 1.5ton Window room AC which I purchased in November of 2011. As the response from the Service center Charms Engineer Chennai was bad. I contacted Mr.Srinivasan Area Service Manager LG on 29th May and informed about the problem he said he will arrange for the visit of the service person. As there...

APSRTC PONNUR DEPOT : AC REPAIR HIMAYALA COOL NOT RESPONDING AND NOT LIFTING CALL that phone no is [protected] and not response continuous product model:lg myaddres: apsrtc ponnurdepot, guntur (dt) system incharge contact no [protected]...

Complaint was raised to LG customer care[protected] for servicing of 2 ton split a/c which is in AMC on 18th Sep 2015 . COMPLAINT NO.[protected] . 19th Sep 2015 did a follow up as there was no response from LG. Customer care person confirmed that he will raise the complaint as high priority and I will be receiving the call shortly from technical person but there was no response. Again on 21st early morning 7.30 Am called customers care...