LG Electronics Complaints & Reviews

This is 3rd time complaining to LG, my problem has not been resolved yet. My Nexus 5 handset was previously rebooting again n again, now on switching it on I can only see flying balls on the screen. I complaint on LG site previously, first time they dint reply with anything useful, then they gave me contact no. of Area service service manager according to my location, when i called him he said he is not in charge of this area, then he gave...

Complaint Ref.No.RNA[protected] dated 01/04.2015 has not been attended to even after a lapse of 12 days.Fate Inquiry declined by Service Engineer, Mr. Velu Chamy and Team Leader, Mr.Swamy, not attending to calls to their mobile Numbers, +91 [protected] and +91 [protected]. which is not expected of responsible authorities of a company of multinational standing....

Dear sir, My LG monitor Is purchased on 15-may-2012 it is under warranty now, its display problem i lodge a compliant on 02/04/2015 Request id:RNA[protected], some one is called me and told bring your Bill and closed the Call with out my knowledge, again i went along with Bill they lodge a new compliant RNA[protected] date 06/04/2015 now Mr. Ramu ([protected])he is saying it is Duplicate Bill go and serarch the shop, i called shop distributor...

My 42" LG TV is under comprehensive service warranty. It had stopped working in Jan 2015. I contacted LG customer care. Service technician visited and said that a component needed replacement . Two weeks later a faulty component was delivered. The LG technician told that it was faulty and asked company to take it back. Since February I have been following up with customer care and service technician but to no avail. Every time I am told...

Hi, This is with reference to the LG Fridge (Model# 349PEX5, Serial# 303PRUP-00998) purchased brand new on 7th May 2014 from LG dealership "Kohinoor Televideo" from Mulund, Mumbai. We have been facing lots of problems with this product. In last 11 months 8-10 of LG technicians from 'Aditya Services' have visited my apartment 18 times for various reasons to fix it and have not been managed to fix the problem not to mention the damaged...

Status Progress Receipt No RNA[protected] Received Date 04/04/2015 Reservation Date 04/04/2015 Service type IN HOME Service Product/Service Center Information PRODUCT PRODUCT/SERVICE CENTER INFORMATION Category Name Less than 500L Model Name GL-254VT3 SERVICE CENTER INFORMATION service center information Center Name NANDINI ELECTRONICS Address D NO-1-8-802, BALASUNDRAM HANUMANKOND Phone [protected]...

Dear Sir/Mam, I want to inform you that I have purchased a split AC on 7th April, 2015. I have received a call on 9th April at 10:00 hours from technician Mr. Mark’s end for product installation and he is informed to come on 11th April at 9:00 hours. He agreed on the same. Suddenly received a message from LG saying that your service ticket is closed without any prior intimation. Reason - Customer appointment over five days – which...

I am writing this complaint on behalf of my maid servant who works in my house. She is an illliterate and cannot write so I am taking this initiative. My maid servant purchased an LG LED tv from SATYA AGENCIES PURASAWALKAM on 28/12/ 2015. The tv was delivered but it could not be installed by the technicians as my maid was out of towm for a few days. And even after repeated calls nobody turned up. So, my maid and her husband installed it herself...

Complain No: RNA[protected] dated April 6, 2015 I had put in the above complain as there is a sound coming from my AC (Model No LSA 3cG2AFI), which was purchased in June 2010. The service engineer checked the machine and informed me that the motor needs to be changed. However, today (April 9) I got a call from your representative, Mr B Debnath, who told us that the part is no longer in production and I have to purchase a new machine...

I registered mycomplaint for AC first time on 12/13 March2015. After many follow ups with LGcustomer care and the local service centre, they finally took the AC forrepair. They informed it is a gas leakage and then later they informed thecompressor has to be changed. Now even after 2 weeksof being without AC and despite constant follow ups with customer care, servicecentre, regional office and all possible escalations I am aware of, the...

Hi Team, I bought LG AC 1.5 TON LSA5SP3M on 12th April 2014. It got repaired 5 times in span one year. Every time technicians visits my home and fill the gas and saying some silly reasons for the issue but problem has not fixed even after 5thvisit. I really feel upset and waste of money as I spent 35 thousand on this ac and its troubled me a lot in one year itself. I AM VERY DISAPPOINTED WITH LG SERVICE....

DEAR sir/madam, Since one week we have complained with the request ID - RNA[protected].we never had got any serious response. As this is the summer time, AC is not in working condition and we are expecting the repair work as earliest as possible. Kind regards - Mr.Saoud khan [protected]...

I purchased a LG LED TV 32LB582 on 20 Oct 14 with 1+1 yrs warranty. On 18 Mar TV became un-serviceable. A complnt was lodged with LG costumer care vide SR No. RNA[protected] on 19 Mar. Thereafter ser engr visited and described that some part of tv is required to be replaced and will re-visit with part. Ser Engr visited again after few days with part which was not matching with the fitted one. Then he told that the defected part of tv will...

I purchased my phone from S.H.MUMTAZUDDIN TIMES (P) LTD, 4 RADHA BAZAR STREET KOLKATA - 700001, since the day i have purchased the phone 19/03/2015, i have been facing minor issues with the phone but when on Saturday late in the evening my problem increased . I was waiting for Monday, so i could visit them ( vendor ) when i visited them they told me to visit the service centre . I visited the service centre and showed him my problems he agreed...

Hi All, My Name is ashok, I have purchased TV in 2013 about 42 inch, Regarding extending the warranty now has been informed us and suddenly one day TV was under repair and the cost of the repair was like 6000 and I was requesting to reduce the cost of service and the parts replacement because that was company issue and I have to full fill it . For more clarification call to the below mention number : [protected] LG not in best quality,...

I have registered a service request for my washing machine on April 5th, 2015. As advised by the customer care executive, I've cleaned the drum as instructed. But, the problem didn't get resolved. So I requested them to send an engineer to service the Machine. The customer support described that the engineer will proper clean the unit and the problem will get resolved. The engineer visited on May 6th, 2015 and repeated the procedure of cleaning...

request id RNA[protected].WITH OUT GIVING SERVICE . JUST TAKE THE SERVICE CHARGES AND CLOSED THE COMPLAINT. i AM PROUD TO TELL I AM A LG FAN. 80 PER OF MY HH ARTICLES ARE OF LG ONLY.I LODGED THE CALL ON 28.03.15 FOR REPAIR OF WASHING MACHINE. ENG MR KARTICK CAME AND TAKE THE FEES AND WENT. EVEN THOUGH I TOLD THE MOTOR IS NOT WORKING IN THE SPINNER . HA TOLD I HAVE TO SEE AND TELL THE ISSUE. HA CAME ON 28.03.15. HE TOLD I WILLON MONDAY IE...

our LG washing machine with front load out of warranty was not working well and we have booked complain about this. LG service person gave us estimation of about RS11000 for sending machine to LG Center and he himself was ready to solve the problem with lesser amount. He has charged around 4000 from us machine is not workin properly and he is not replying properly. So, your service person just faking with you and with us. and we are loosing...

Very Poor service and customer harassment from LG: I purchased an LG split AC from Ashirbad Electronics, Tezpur Assam on 17.07.2013. It could be run for only a few days that year as summer ended. When next summer started, the AC gave no cooling. I registered complaint through phone. Gas was charged but in a few days, cooling reduced. The service guy said that the units have to be sent to service centre for repair. Last year, my AC was...

Hi Bought LG split ac and extended warranty Sno.- 302PAMH051787, paid 2700 for the extended warranty. We had recently shifted to a new house and so called LG customer care for installation, after installation is done got an sms from LG saying that didnt do the installation and hence closing the call. How did they knew that someone else came for the installation ? and why will i call someone outside when i paid 2700 for extended warranty?...