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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 90

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Address:Tiruchirappalli, Tamil Nadu

Regarding the MTS datacard modem i'm getting some improper signals in daytime and my location is Tamilnadu, Tiruchirappalli.My MTS datacard is not working properly and its not been a year i'm using with this datacard and i recently recharged 2GB and whenever i plugin the datacard in my PC, it's seems to have an improper signals during the daytime.So i hope would anybody please help me with this problem soon!!!...
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barnatony
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Customer Care Support

Address:Chennai, Tamil Nadu

It was very worst experience with MTS. In there website and advertisement, they were given two customer care 155 and 955. They were saying 155 for mobile prepaid and postpaid customers. 955 for smart phone and data card customers. But as postpaid customer if you have call 155 they will direct you to call 955. If you 955 they will simply say this only for data card customers not for others. Like this they won't answer your question...
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Arunraja Rangaswamy
from Tenkasi, Tamil Nadu
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Data card issue

Address:Coimbatore, Tamil Nadu

I have bought the MTS for my Father in law house on 19.11.2013.The MTS DATA Card no is [protected]‏. From the day one i couldn;t able to use the Datacard since there was no proper signal. I kept complaining to the concerned people but there was no response. Finally i gone to the MTS and blasted them and finally them came and checked the issues. Concluded Data Card issue by Technical Team. Now again from service team describing it is technical...
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Samir Sahu
from Chennai, Tamil Nadu
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Disappointed with Mts Mblaze Ultra Wifi data card

Address:Chennai, Tamil Nadu

Hi,

I'm Samir Ranjan Sahu, recently I purchased a MTS MBLAZE ULTRA WIFI but to my bad luck it's been 1 week, still I'm unable to get connect to internet, even if it get connected it takes an hour or two to open a web page. I spent more than 100Rs on talking with customer care people and with the agent. Every time I call to customer care they raise a complain but no luck of resolving it. The agent from MTS who...
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Address:Jodhpur, Rajasthan

I recharged my Dongal with 20 GB paying 1498 online but my balance didn't reflect. I called customer service and was told that online purchase didn't work and your money will be refunded and was suggested to purchase the same from a retail shop.

Then I went to a retail shop and paid 1498 for 20 GB, still by balance didn't reflect.

I called customer service again and was told to wait for 3-4 hours....
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H
hbfriends
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Bad Service MTS - call log still not resolved : 7518251

Address:Bangalore, Karnataka

No reply from any of the person from mts Hi there, I am unsatisfied MTS datacard customer writting this to all of you. I am not able to register the data card number in selfcare. It showing not valid number. I got message from MTS it will resolved in 12hrs and get a call from concerned team. But not received any call or resolution. When called to customer care they are telling it is application issue. So i really dont understand...
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santhoshyuvaraj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTS MBlaze Ultra - Not Satisfied with the speed, promised up to 9.8 Mbps

Address:Vellore, Tamil Nadu

Hi, My name is Santhosh from Tamilnadu, Vellore. I have recently purchased MTS Mblaze ultra after seen from the advertisement that we can get speed upto 9.8 Mbps. I now get speed only up to 1.2 Mbps, like from all the other service providers. I felt really disappointed that I have been cheated of Trust. I tried many times calling to the customer care, I really frustated with their answers, saying that my call is being routed to other...
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Supriya Mishra
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Information given by MTS customer care

Address:Pune, Maharashtra

Mts Broadband absolutely not recommendable.Its customer-care is worse than even Airtel's.Airtel Customer care does not help.But MTS Customer - care is worse!!! It misguides... On 14.Dec.2013, I was assured by the MTS Customer care that my Mblaze Broadband would have to be initially recharged with Roaming STVs for continuation of my internet services in any MTS-Roaming-circle and when the initial roaming STV gets exhausted then whatever...
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srisatisht
from Mumbai, Maharashtra
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DATA CARD NOT CHARGED IN ONLINE AMOUNT GET DEDUCTED FROM BANK

Address:Bangalore, Karnataka

I did MY MTS MBLAZE DATA CARD [protected] Rechanged on 23rd Dec2013with amount of 798-. but the same amount was deducted from My account and Not recharged on My acccount. the same i rasied Compliant to Customer care they told we will resolve in 20 working hours and expected resolution time is 27th Dc 2013. i am using this data card for Connecting to my work purpose but Yetarday i am not able to connect my client Server. so please have...
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ani.m7840
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Counterfeiting By MTS India

Address:Bangalore, Karnataka

To Whomsoever It May Concern, This is with regard to my data card number : [protected] I presently reside in Bangalore and I have had a recharge done for 655/- INR on the 13th of December 2013 which as per your website was mentioned as a roaming pack for Gujarat circle devoid of the states being mentioned in it. Post the recharge being completed, I was able to have the pack used for the next two days. On calling the MTS Customer...
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shiva78
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network, speed issue and boost up plans

Address:Bangalore, Karnataka

hi,
this is shivaprasad from bangalore, i had purchase a datacard of mts,
i raise complaint against speed issue in their customer care, but what they did is simply closed as their decision they not taking any feedback from customer, from beginning i phased the speed problem but they have not taking any proper action for that against this issue i have send mail to higher authority which they are mentions in their website but...
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A
anoopsinghkhimani
from Tellicherry, Kerala
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connection not re-activated even after 2 months of request

Address:New Delhi, Delhi

I have an MTS MBlaze connection bearing number [protected]. which was requested for temporarily deactivation on 13 march 2013. All the payments were done against this data card. I called the customer care again on 1st november 2013 and asked to activate the same they gave me request number 86706. Without even intimating me, the request was closed. then a new request was raised when i called again on 24th november 131804 for the activation...
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SUNITA JIBAN DASH
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPANY ASSURING TO GIVE 9.5MBPS BUT THE SERVICE IS VERY WORST.

Address:Chennai, Tamil Nadu

This is Sunita Jiban Dash.I am a customer of MTS staying in chennai.MTS service is very worst in chennai.Net speed is very slow.just one month back i bought MTS data card but its service is too worst.i am planning to take Airtel.I am just done with MTS.The worst service provider.The company is cheating consumers.You should provide good service.You are promising to give 9.5mbps but you are not providing the same.Now onwards i am giving suggestion...
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pokesmot
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inconsistent service and needless harassment.

Address:Kolkata, West Bengal

I use an MTS internet dongle rated at 3.1 Mbps. Despite that I rarely get speeds of above 512 Kbps. I have sent emails regarding the issue with no response. Any calls made to their customer service go unanswered after the IVRS puts me on hold. And as if that was not enough, they constantly call me with some offer or another despite me specifically asking them not to disturb me with advertisements, especially if they cannot respond to my complaints....
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N
Nileshkk
from Mumbai, Maharashtra
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MTS BLAZE Data Card

Address:Ahmedabad, Gujarat

I Had Purchaded a Data card of MTS at 1399/- 15 days ago stil not got my device since its replaced be company warehouse by mistake, so box is different and device inside was different. According to them my device which was activated by my name and document was at Surat, still not with me. Pathetic service and very casual behaviour of Mr Vishal or Vikas (Don't know) Area manager,...
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Kannan K Mannadiar
from Bengaluru, Karnataka
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Threatening Phone Calls from MTS

Address:Palakkad, Kerala

Dear Friends, I just wanted to share an unpleasant experience I had with MTS mobile (No:[protected]). 2 and 1/2 years before (since It has happened long ago I doesn’t hold any exact dates, but it will be in MTS database I guess) i got a Postpaid MTS data card with a monthly plan of Rs.899 and paid in Advance Rs.1999 for data car. After getting it i understood that it is not worth it. Though i was living in Palakkad Town (Kerala) their...
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Pradeep Rajkumar
from Delhi, Delhi
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USB prepaid modem not working

Address:Chennai, Tamil Nadu

Hello Sir/Madam I've bought a MTS Mblaze prepaid modem 4 months ago for Rs. 799 (modem cost alone) in a Reliance digital showroom located in Chennai. I was using the same with my Dell inspiron laptop windows 7 (licensed version) with out any issue and services were great. I've bought a Mac book Air with Mountain lion X 10.8 iOS and it was working fine without any issues for 2 months. Recently (2 months ago) my MAC book's...
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zaydanajaib
from Hyderabad, Telangana
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Company closed, but no refunds for customer

Hi this is mohammed zaydan ajaib from andhra pradesh City hyderabad.. I'm used to mts data card my card number is [protected] since andhra pradesh circle is not working and I have paid advanced amount of rupees 3000 and till now I didn't get my any refund from you guys... Please help me out to get my refund thanks in advance....
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V
Vijay Sahni
from Delhi, Delhi
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Extra Charge for Port

Address:New Delhi, Delhi

Dear All, This is an Email Regarding the Port Amount of MTS Which is given below MTS No is : [protected] I have visited to MULTANI DHANDA MTS STORE NEW DELHI 110055 on 4th December, 2013 and applied for Porting (Number Transfer) They have provided me the Porting which is given below 6 month MTS to MTS 100 Min to Local+STD (Any network, every month for 6 month period) Rs 60/- Balance will be given as FRC They have charged...
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janealam68
from Lucknow, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TO Refund My MTS Value Amount

Address:Lucknow, Uttar Pradesh

Sir i am a shopkeeper who deals in mobile recharge coupons and easy top up services with the provided by all services provider's Demo Connection (Laapu Ac., or E-top). Just for that we have to purchase value from the service provider through the Distributor. After that we can recharge or transfer value or top up in customer mobile. Like these all service provider i had also MTS Demo (Laapu Ac., or E-top) in which i does purchase...
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