Tata DoCoMo Complaints & Reviews

I've visited this forum after 3 years and this is my second complaint. However, it's the same brand name... TATA DOCOMO.

In the first place, I should hold myself a offender of buying their service *yet again*... Three years back, I was quite convinced that I would never-ever buy their service but I still did! And here I'm again... suffering at the hands of (undeniably) poorest customer service someone can ever...

Hi,

I was using a Tata DoCoMo Prepaid number [protected], I traveled out of India without knowing that i have to enable roaming on the line. Since i was unable to do that my number was deactivated after a certain period of time. Now being in India I want to reactivate that number, for which I went to Tata DoCoMo office at Khan Lateef Khan estate, Hyderabad and met a customer care representative. The customer care representative...

I bought a Tata Photon on 11/07/2013
my TATA photon balance (MB) getting low
without surfing or downloading.
I turned OFF automatic updates of all software
but it didn't work.
also I opened my account on Tata DoCoMo's website and whenever tried to see my internet uses my pc shows information
"" The security certificate presented by this website was issued for a different website's...

Tata photon service without inform me change my plan and increase my money more 100Rs my plan is 450 and last 3 to 4 month plan 556Rs and Previous plan is 3mbps speed with 450Rs with 1GB and now plan is 556Rs and speed 512kbps so this is not good and they not infrom me change my plan and without tell me change my plan and they also tell system not updated so call after 1hur and agin call me and do complain i want to go to close my service...

customer service is very bad, They closed my complain without solving it. Customer care executives are rude and impolite and asked me that they can not not solve the problem and do whatever u want ,go to consumer court etc. Even Appellate is not doing anything.I have recharged my tata photon with unlimited 700 Rs. after using for 2 days it stopped working. First they said that network work is going on so wait for 2 days to lodge a complain....

hi mam/sir:
I am boobesh kumar ([protected]) & i am using tata docomo network for past two years. I used internet banking to activate mobile internet(Rs.104) . My money is deducted and no message from service provider side to my mobile (not getting activated). please check them to comfort me.

thank you
Boobesh kumar
([protected])...

DEAR SIR ,
PLEASE PROVIDE ME CALL DETAILS OF MY DOCOMO GSM NO. [protected] ON MY EMAIL ID [protected]@gmail.com as soon as possible .
KINDLY DO THE THE NEED FULL ,
THANK YOU...

DEAR SIR,

I NEED A MY INCOMING AND OUTGOING CALL DETAILS LAST MONTH PLEASE I REQUSET MY PROBLEM SOLVE QUICKLY MY TATA DOCOMO NUMBER IS [protected] .YOU WILL BE DETAILS SEND MY GMAIL ID AND MY GMAIL ID IS [protected]@GMAIL.COM.PLEASE MY CALL DETAILS SEND URGENT BECAUSE I NEEDED THANKS....

Hi ,

I ported my airtel number [protected] from airtel to tata docomo , Unqiue porting ID is AX373522 , request raised on[protected] .
On[protected] I got an SMS saying "porting will complete on[protected]:57" , since then my old airtel SIM is deactivated , but the new docomo SIM is not yet active . The tata docomo SIM does not even connect show the network . Talked to tata docomo customer care & they...

Dear Sir/Mam

i bought to nokia lumia 610 which is operated by tata docomo Sim.after some Time Sim create some problem
i talk to customer care he says use in MICRO SIM.but when contact in TATA DOCOMO store Sim not available in store.i have followup for the same in many times but problem is still pending.

pls resole as soon as possible...

Dear Sir / Madam,

I've been using Tata CDMA postpaid connection No [protected] since last 4 years. I've been a regular payer of the bills. Of late, precisely in the last 4 months, I've observed that TATA has started billing me wrongly and asking me to pay for it to avoid disconnection.

I received Apr 13 bill of Rs 1994/- in which to my shock they have activated a plan that was not requested by me....

Dear Sir,


I have bee complaining about TATA Service i have been receiving a lot without any solution.

I need some on human to assist me with a query, i do not need auto reply tempates or the queries answered with regular template with edited with versions.

my account number is[protected].

I have been giving false information by your Retention Team that my line rental will...

If any Customer went to docomo website and try to recharge 3G plan with 255 package here : http://www.tatadocomo.com/online-recharge.aspx they mentioned 255 package will have "Enjoy 1 GB + 1 GB data. Post Free Usage with validity left @ 10p/10Kb apply. Validity : 30 Days" and they provide just 21 days validity. They are just misguide customer who are tracking or use web portal. I have raise this concern with customer care and they...

I am Devenda Karde . i am tata docomo customer of prepaid plan. my mobile no is .([protected]). on date 17.05.2013 . i have Recharge of 150 RS & my total balance around 160 RS after 2 day my i have done 2 calls,then my balance was 130 RS. after that without any information my mobile balance got nil (zero balance) . . which is not fair . without any call / request how it can possible . so request to tatadocomo kindly refund my 130...

Sir i am the user of docomo i live in uttar pradesh kanpur city in gumti no 5 kaushal puri area i have complain times regarding not working of internet at my home i have complain many times bt they ignored it just saying that it will be fixed soon and problem is been occuring from past 10 days i have complain even in the my city head office customer care a wriiten application bt no response is there being a pospaid user i have been charged...

I have purchased a new Tata Docomo Sim Card of Number - [protected]. Which was not even activated. but still i am getting the message "Sim Card not Provisioned MM 2#". I have submitted docs yesterday and i have been getting this issue still. Please resolve this issue as i haven't even used the service yet.

Regards,
Swapnil Darekar...

Dear Sir,

I have made a complaint on 30th of June regarding faulty deduction of balance by TATA Docomo on 30th June. Next day my complaint was commented by TATA Docomo Customer Care in that an assurance was made that my issue will be resolved soon. See link.

(https://www.consumercomplaints.in/my-complaints.htmldocomo-faulty-deduction-from-account-c836284.html)

Five (5) days have gone past and I...

Dear sir,

This is unbelievable. I made a complaint for faulty deduction on 30th of June on this forum and next day I received an deceitful assurance from TATA Docomo Customer care that my issue will be resolved soon. See link ( https://www.consumercomplaints.in/my-complaints.htmldocomo-faulty-deduction-from-account-c836284.html )

Till date I haven't received any amount in my balance.

Not...

My TATA DOCOMO Mobile number is [protected] and i have lost my Online Tata Docomo Prepaid account password
When i try to Reset password it asks for security Question "Your Favourate Movie name" which i am unable to find correct and so unable to reset my account password. Please help me send my online account password to [protected]
My Email address is [protected]@gmail.com...

I recharged my mobile no. [protected] with special recharge of 222 option available on line.
Benefits / Description of the same is:
All Local/STD On-Net calls @ 1.2p/ 2secs. All Local/STD Off-Net calls @ 1.2p/ 2secs. Talktime : Rs. 222. Validity : 30 Days.
But after recharging, I am being charged at 1.5 p/sec. i.e. 90p per second....