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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 279

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R
rahulgupta5145
from Bengaluru, Karnataka
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unethical deduction

Address:Jharkhand

Respected Sir,

This is my third complaint for Tata Docomo. My no is [protected], and my complaint is that a amount of around Rs 70 is deducted on 26-27 july 2013 from my balance for unknown reasons.and my balance kept fluctuating , some times it showed Rs 37 and some times it showed rs 42. And when I contacted customer care on 26 july , She asked me to call after 4 hours and when i contacted after in morning next day , they...
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R
rizwa77
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong deduction of money for browsing internet

My name is Rizwan Sayyed, My Tata Docomo mobile no is [protected].
Today ( 25/7/2013 ) my balance of Rs 23 was deducted from main account for browsing internet. I have an active internet pack which had 5.60MB data left and also validity of it was left. But still today the amount of Rs 23 was deducted from my account for browsing 2723KB of data.
I called up customer care and also...
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M
mathe61
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Sim Activation

Address:Chennai, Tamil Nadu

Hello,

I've purchased a tata Docomo Postpaid Sim card 4 weeks back on 4 July 2013 from a local dealer named Basha (Mob No : [protected]).. I've submitted all the proofs requested by him

along with Rs 850/- as a deposit for my postpaid scheme (899/- month unlimited plan). But still my Sim is not activated..He was supposed to give the receipt slip of the amount

to me the next day. But...
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Address:Bangalore, Karnataka

am using tata docomo from last few months.. the service is so pathetic that i cant even word it..
- internet goes down multiple times.
- speed goes too slow multiple times..
- My account link doesnt work..
- i asked to change my plan to 10Mbps.. got confirmation that they changed it from this billing cycle.... but the speed is still 2Mbps.. when i called 20 days back.. they registered complaint.. but no action...
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B
Bhupes840
from Lucknow, Uttar Pradesh
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Validity

Address:Faizabad, Uttar Pradesh

Tata docomo company is a cheater company,they send message of 7 days extra validity by special recharge 17 but the validity ended with 28 days only instead of 35 days, if they are not able to extend validity so why they send fake message. i am really dissapponited. pls help me.......
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S
saurabhkeserwani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet Connection Problem with Tata Docomo

Address:Pune, Pune, Maharashtra

Hi Sir,
I would like to bring to your notice that I was facing issue with Tata Docomo Internet Service regarding which I have called up their customer care in month of june (around 6th June 2013) and registered my complaint.That issue was closed within two days without resolution and without informing me.When I followed up with customer care regarding my complaint they kept saying that you have already a complaint open under the false...
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F
faiz2
from Mumbai, Maharashtra
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due to bal deducting.

Address:azad nagar konch, Jalaun, Uttar Pradesh

sir,last night on 23/07/2013 tata
docomo deduct my 30 rupees from
my account balance when i talk to
custmer care so he said that he can'nt
refund my balance.
sir, i am a student i know how i afford
money so please take action fast and
refund my balance.
my no. is [protected]....
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S
suresj1980
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PORT TO VODAFONE

Address:60433933323, Chennai, Tamil Nadu

MY NAME V.SURESH MY MOBILE NUMBER IS [protected] I HAVE TAKEN MY CONNECTION ON 5TH OF APRIL 2013 BY 5THOF JULY 90DAYS IS COMPLTED BUT TATADOCOMO PORT NETWORK TO VODAFONE WHEN I CALL TO 121 CUSTMORE CARE OF TATADOCOMO OR ATTAINING MY CALL WHEN ASK THEM THEY TOLD ME 7TH OF JULY NUMBER WIL GET PORT 00AM BUT THEY SAY 25 TH JULY NUMBER GET PORT I HAVE GIVEN MY ADDRESS PROOF AND ID PROOF BUT THEY AS NUMBER IS IN MY COMPANY NAME PLEASE HELP...
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M
Mohammed Yousuff
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegally sending bills and harrassing

Address:Bangalore, Karnataka

Hi,

My name is Mohammed Yousuff Amir and I had opted for Tata Docomo 3G services (dongle) that was pathetic after the usage of the first month. The TATA DOCOMO Service No [protected] is my Service Number. I have completely stopped using the dongle after the payment of the first bill, they have stilled forced me to pay Rs. 2000/- and I am repeatedly making requests to disconnect it, but Tata Docomo instead of disconnecting...
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A
Amit Nema
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information from customer care

Address:Plot No. 107, Savodaya Nagar, Dronacharya Nagar,Nagpur, Nagpur, Maharashtra

Dear Sir,

This is to inform you that i was sent the request for porting into
airtel on[protected] as per the schedule, the number should be ported
within 7 days from request date but it not happend then i was called
on 121 at[protected] and talked with your executive. As discussed, He
told me that due to your documents was still not received as your
porting request has been cancelled and you...
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S
sprite
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unknown number & Abusing me daily with worst messages

Address:Bangalore, Karnataka

Hello Sir,

This is Shilpa. From past 2 weeks I am getting messages and calls from an unknown number.
I inquired the network, I came to know that is a TATA DOCOMO GSM sim, and the mobile number is [protected].
He is abusing me daily with nasty messages.Please help me out from this situation.

If possible try to find his name and address and let me know.
I need his deatils//...
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N
nycin48
from Pune, Maharashtra
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Mobile number not registered in DND Registry

Address:Maharashtra

Hi Sir,

I am getting advertisement calls everyday, and DoCoMo is telling, my number is registered in the National DND Registry.

Getting calls from the below numbers:
[protected](Getting calls every day - last one was at 04:45pm on 21st July 2013)
[protected](Got this call at 04:15pm on 14th July, 2013)
[protected](Got this call at 01:40pm on 16th July, 2013)
[protected](Got...
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M
mitraa pr
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inappropriate balance deduction

Address:03, anand nagar behind taiyabi market ujjain road dewas, Dewas, Madhya Pradesh

I am the very old customer of TATA DOCOMO and using its services with two numbers that are as follows: [protected] and [protected].
When i started using 3G internet services, many times the company TATA DOCOMO has deducted my balance. Last time i recharged with 250 rs voucher in which company says that it will provide 250 rs talktime and 1 GB 3g data and 2g unlimited data for one month, of which i have got only 222 rs balance and after...
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A
Anas AJ
from Bengaluru, Karnataka
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Internet continuously disconnecting

Address:Palakkad, Kerala

My Mobile AP continuously disconnecting
i cant able to browse continuously for 30min. the net is alwys disconnecting and i cant able to reconnect for several minutes am using APN TATA.DOCOMO.INTERNET

there's no problem with my network settings and i pre checked it with several times i also reformated my mobile and changed my mobile.
i tryed everything which i can but theres no use i called and complainted...
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E
elisonmasih
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer service did not stop billing after disconnection

Address:Bangalore, Karnataka

I have lost my Tata Photon device whose number is [protected] while travelling in the month of june 2013. i have called customer care of Tata Photon on [protected] to stop my service and stop the billing as well. The customer care person said he stopped my connection and i have to pay for the current bill on Prorata Basis. Then again after paying my bill of Rs 843 on 2nd july i have called customer care to confirm if my billing has been stopped....
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A
ashwinn1991
from Mumbai, Maharashtra
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loss of money

Address:Chennai, Tamil Nadu

Respected sir

my mobile number [protected], today morning(20.7.2013 & at 11 am), I made a mobile recharge of Rs 50 but since then i made a call, for around 2 mins and I lost all the money, The balance becomes insufficient to make any calls, please take care of the issue and give me a valid reply

K.Sivanand...
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Anil Goyal
from Darjiling, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INTIMATION THROUGH PHONE

Address:Darjeeling, West Bengal

I was having a POST PAID Tata Docomo Broad Band connection, I got an email that they are stopping post paid service from North Bengal Region w.e.f 1st Aprail 2013, accordingly I stopped using their service, Today Morning I got a call from MR. Mansingh Khurana Mob. no. [protected] , he threatened me to put me behind bars and I should talk to Mr,. Rohit Sharma Advocate Tis Hazari Court- Mobile no. [protected] and my case number is NW504. Mr Sharma...
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nirant hathi
from Mumbai, Maharashtra
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3G USB STICK MONEY NEED TO BACK

Address:Ahmedabad, Gujarat

before 4 months at april, i have purchased TATA 3g donlge (internaet connection), as they having coverage issue they give me in written that they are not able to provide me coverage so i have give it back to them now i took that 3G usb stick in 5000 rs unlimited plan, retailer from whom i purchased this he given me 1500 rs of stick back to me and told me that remain amount will be paid by TATA by checq whitin 15 days, so now i am waiting...
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S
Suraysh
from Nellore, Andhra Pradesh
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Tricked into Paid Service without information

1. GREEDY
Time & again the GREEDY product managers at Docomo come up with various unethical means to force you into a paid service which you didn't intend to subscribe. They are CHEATS who will milk you hoping you won't have time or find it worthwhile to rebut.

First I was sent a SMS link which activated Mobile TV @Rs250 pm without intimation about the charges. All that the SMS mentioned was "Click...
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K
karan the cool
from Mumbai, Maharashtra
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Due to Fault of their website

Address:Maharashtra

About tata docomo website
the website of tata DoCoMo is not updated since from last 1 year.
when i was doing a recharge of Rs. 200 from their website then i have seen a plan of Rs.200 which will give me the benefit of Rs.200 acc. to their site.
But i was facing a problem of Debit Card..
they are asking me about CVC no. which is not required for SBI maestro cards.
so i recharged from other website.
But...
+1 photos
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