Tata DoCoMo Complaints & Reviews

Hi,

My name is nitin Thakur from raipur and i am using tata dokomo No. [protected]. I am using 899 unlimited plan with 1 GB 3G plan. So many time i called to Customer care and asked about my data usage but they told me that they can not tell me data usage. i asked that if i used more than 1 GB data than who will responsible for the same so they told me that my credit limit is 1600/- . and when your usage reached this limit your...

Requestor: Kuldeep Singh Rautela, [protected], Chennai


Complain (Issue): I am not getting even average speed in Tata Photon, so I want my money back as Photon Engineer is not able to resolve the issue. Tata Photon is not doing the same.


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History:

I have applied for "Tata Photon +"...

Hi,
I am POST paid customer of TATA DOCOMO.
I was using 2G Plans from DOCOMO. 6GB/99 Rs per month plan. In January 2013 first week i informed the customer care that i want to use 3G plan “also along with existing 2G Plan”. During the call to customer care (121), i informed Tata DoCoMo representative many times to continue my old plan. (2G plan) and also activate new 3G plan (1GB/200Rs) per month.
But the...

Hi,

I had recharged online my tata docomo number - [protected] with amount Rs199/- as listed in their website. As per tatadocomo.com, the offer listed was :

Local/STD Tariff Voucher 199 0 177.11 12.36 30000 STD/ Local secs. (500 mins.). Validity : 28 Days

However, after recharging with the said amount, I got a local talktime offer of 2500 mins valid for 15 days instead of STD as mentioned in...

My mobile no is [protected], I had applied for MNP from Tata Docomo to Airtel on 8-Feb.-2013 with all the required documents. Its been almost 10 days and still I have not received any status update and I am still on Tata Docomo network. My MNP Port code will expire on 23-Feb-2013, My PORTING CODE is TE479968....

Respected Sir
I buy new Tata Docomo SIM mobile number [protected] few days before, in this I got plan of 1.2 paise per 2 seconds for STD & Loc for 90 days
I got this facility 4 days only & Now they charging for each call diffrent call rate
for 84 seconds they charged 1.68 rupees but It's real charged is 0.42 paise only.
for 93 seconds they charged 1.01 rupees rupees but It's real...

dear sir,
I have recharged my tata docomo. i.e., [protected] several times through my net-banking/mobile banking/debit-card . all the times I have got the sms that u have recharged is unsuccessful.but amount is debited from my account. so, plz refund my money
below are the recharges descriptions:

Date : 14/02/2013 BIL/[protected]/OXIGENPMR/[protected] amount: 30

Date : 05/02/2013 BIL/[protected]/BPC...

hello sir/madam
i am using tata docomo i have internet unlimited 3g plan of rs 250. My balance has been deducted on 13th feb 2013 near about 5 pm. deduction was due to some tom service. but i did not activate any service i only use facebook on my pc. every time i call customer care they say that i will get my refund but i did not get my refund yet. i was having more than 60 rs in my account but after deduction...

Tata Docomo is the worst customer care service providers. when ever i call customer care they always tell me that all the executives are busy in other calls and cut my call. I am continuously trying to cal them from morning till evening but the response is same.. if they are really busy with other customers then when will they attend my call... every time they do this.. I have never come across such a worse service.....

i can recharge from ur site at 11pm on 15th feb 2013,but i cannot credited my mobile balance by Rs30. but the Rs 30 are reduced from my bank account......

I have been using Tata Docomo Mobile service since July2012, I activated full DND on my number and it was confirmed the activation only on September 2012. For past few weeks I started getting Marketing calls from +91140.... numbers, some of them says activate your caller tune. I made a complaint to the 1909 customer service, they registered the complaint and no remedies. Whenever I call them and request to connect to a Senior/Manager to know...

I made recharge of 1 Gb(2G)data pack of internet having 1 month validity on 15 Jan.2013 and when I was using internet on 11 Feb. 2013 , and at that time I had 40 MB of data remaining on my sim, but Docomo has deducted a sum of 120 Rupees from my sim.
On asking to refund the said amount through mail as well as customer care they are saying that you had no data pack on your sim.
While I even have the proof of data pack available...

It has been quite a while that I have been using Tata Docomo sim on my GSM mobile and the customer care response sucks to the core.
You call them up and it keeps singing the docomo song till your head actually bursts up and i doubt will there at least be any person on the other end to actually handle calls.You call up again and suddenly "all customer care representatives are busy on other calls"!!! They send in some useless...

i had recharged my mobile using internet banking
and i got no balance n my money is also deducted from bank account...

My husband bought tata photan for me in 2011 and later i gave it to my brother as i went back to bangalore. My brother is facing big issue with tata photan's cheating.

He closed the account last year march and reopened it last year may and then again closed last year november. whatever he closed it, tata photan claimed to pay more. for eg. my brother closed last nov and paid all due. this month tata photan sent legal...

Hi, I am Manish More. I have purchased a OMH based CDMA mobile phone, Samsung Galaxy ACE which supports EVDO. But the OMH Sim card required to enjoy such data facilities are not available with the Tata Indicom shops here. Kindly do the needful to get me a OMH card at the earliest.

You can reach me on [protected].

Thank you....

I AM A TATA DOCOMO USER.....
MY NUMBER IS [protected]

I HAVE BEEN CHARGED RS.60 FOR VALUE ADDED PACK WHICH I DID NOT SUBSCRIBE AT ALL.IF I CALL THE CUSTOMER CARE THEY ARE NOT AT ALL ATTENDING.ALTHOUGH I UNSUBSCIBED MY AMOUNT HAS NOT BEEN CREDITED.
I NEED MY 60 RS BAC
IT IS ALSO A KIND OF FRAUD ....THEY ARE THEIVES..........

I am Devenda Karde . i am tata docomo customer of prepaid plan. my mobile no is .([protected]). on date 14.02.2013 . time 12: 44 hrs without any request hello tune activated & in my mobile account 100 RS deducted and massage came from this no 543211 & hello tune activated . . which is no fair . without any request how it can possible . so request to tatadocomo kindly refund my 100 RS on my mobile account ( mobile no [protected]...

I have some problem tatadocomo kolkata customer care associted he did not helf me and he was my call discanct. He was told me there is no respons so line was discanected....

Sir
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Bhi sencetive touch screen hone ke karan customer ke na chate hue bhi finger touch ho jati hai aur woh service company activet kar deti hai customer ko service lene ka yes & no ka option nahi deti aur balance kat leti hai...