Tata Sky Complaints & Reviews

Hi Tatasky,

My subscriber ID:[protected] and I have recharged today on 25th of May so my next due recharge should be on 25th or 24th of June that's how it's works a complete month of 30 or 31 days. But you guys keep on decreasing the due dates on every month of recharge. How it would possible to recharge my next due date on 20th June as you mentioned? I don't understand how you guys will calculate the total days in a month.br...

I received a message today from Tatasky thanking me for ordering a showcase movie -Fitoor. In this connection I would like to inform you that I have not ordered any showcase movie today i.e.[protected]. I am not able to speak to your customer care executive due to holding of line even more than 20 minutes.
Therefore you are requested to correct your records as I have not ordered any the showcase movie Fitoor today.

K.Muralidharanbr...

On 14th of May we got the Tata Sky connection done at home. Subscriber Id [protected]. The technician who came to install the same charged us an additional amount of Rs 600 for wiring.
1. Sonu, (ph no: [protected]), the technician unnecessarily charged us for the wiring which has already been done in the apartment complex centrally.
2. The wiring was not done properly and we are receiving complaints from the society.
3....

As I recharge my account [protected] I'd registered no is [protected] wth tata sky online web site nd my money is also deducted from my alc BT after all ths my alc is deactivate and also the customer care says wait for 48 hrs BT after 48 hrs the alc is nt start nd now when I cal cc then they said u hv to do recharge again
It's really rubbish
I[censored] can't make payment online then why u provided online option
Very disappointed...

The Set top box installed in the month of Jan 2016 is receiving no signals since at last 20 days.The man is called to adjust the disc and take the respective changes. Up till now the tatasky technitian is called for 3 times and suppose the sognal conectivity is lost before the of recharging then that many no.of days we are unable to see TV.although we have paid for it. Now are u going to pay us for the no.of days the set top box receiving...

I recived call from tata service executive baack old me you recharge with 2500 and our service team add hd 1 year package now pack is over no offer came raise a complaint now my package end coming tata sky sub id [protected] i am totally disappointed. Tata sky really bad services and some times no showing even some air sometimes showing no singnal email. no responce from tata sky
Your Service Request number is P2UAJOG, “Our representative...

Dear team,

I am your customer since last one & half years but now facing below mention problem.

• tata sky its bearing number is [protected] monthly subscription is of rs. 220 /- but last 3-4 months the monthly charges was increased 50 – 50 rs for without any communication.
I asked to dealer and they say that the additional channels are added. Hence, i kindly request you remove the additional channels...

Tatasky customer service head/md

Reg customer service comp for ac no-[protected] for not showing the business news channel (Et-now)

This is a complaint regarding not providing for services paid for and non resolution of complaint and an inactive customer service desk/helpline... Ideally it should be called a customer scare service or a customer non helpline.

I have made innumerable complaints during...

I had called customer care and complained about the hanging problem. The customer care guy told me check whether the system setting LNB is selected . He navigated me to the system settings and i told him that it is LNB. He told then he cannot do anything and he has to arrange for a technician visit and told me i had to pay Rs. 200 for his visit. The technician came and he changed the system settings to 'Super LNB' and said this setting was...

My Subscriber ID is : [protected]
Date of Incident: 24/5/2016
time: 10.30AM

I am highly constrained with the unprofessional and unethical way TataSky sales team is doing business.

I received a call this morning where the sales rep Kulwinder Kaur started with how good active fitness is and what are the benefits and stuff. Most of her statements were not understandable. She finally asked me whether...

Hi,


I had raised a request complain that my TataSky is not working on Saturday (i.e. 21st May'16) Morning at 10:40 AM.


Initially was told it will be resolved in 2 hours. Again I followed up after 2 hours I was informed that it will be resolved in 48 hours due pending orders due to bad weather conditions.


After nearly 48 hours on 23rd May'16 I didn't hear back from anyone...

Helo sir good evening
mera naam ugrasen kumar hai aur main tata sky DTH ka customer hu...Tatasky wale kvi v bina koi information diyee koi v chaanel activate kr dete hai ar deactive krwane ke liye call krne pe...Toh ye bhut time lete hai ar bhut der tak call hold pe rakhate hai...Ar calll recieve krne pe faltu ke question krte hai...
Aapko batana chahunga ki 1 min baat krne pe 1.20 paisa lagte ar ar ye kam se kam 15 se 20 min...

Dear sir,
With reference to the above subscriber id i am having mega hd pack + multi tv pack since last 4 to 5 years and being renewing every year on due date but since last year i have being complaining on your call center regarding not able to view the hd prime channels at our hd pack the every time the answer given to me is that it is chargeable but cannot justify it, as when we had gone for the mega hd pack 4 year back you had...

My cust id:- [protected]..
I have called today i. E. On 23rd may 2016 on tata sky toll free number-[protected] on 4:27 pm and talked with customer care support agent (Mr. Pritesh) on 4:31 pm. He informed me to recharge by rs 4470/- for renewal of same packs to my account.
Once i recharged my account by rs 4470 and called again customer care they told me you have to rechrage by another rs 425/- to renew the same packages.
Why...

Refund for Secondary connection deactivation issue vs adjustment of amount on primary connection.
I have three settop boxes. One primary (hdpvr), 1 secondary (hdpvr) and third also secondary hd box. I requested for deactivation of services from secondary. Two boxes. Before deactivation of services from two secondary boxes the accounts were showing validity upto 23rd August 2016. When i asked if the remaining amount from the remaining...

Had a bad experience with TataSky where I'm making my subscriptions on time well in advance and suddenly there is no signal after huge rain and thunderstorms. I called the customer care and asked for the fix, and they mentioned it is a chargeable fix and the product is not under warranty.

I din't changed any alignments of the dish antenna, even the settings of the TV, without my intervention the TV showing as No Signal. Its...

We have a subscription for base pack that should cost us just 230 rupees per month. But tata sky added dance studio and music studio and jacked up our bill to 500 rupees a month. Tried calling tata sky customer service. After 5 calls that are disconnected during the conversation i was able to get those addons removed.
Iam amazed on how bad the customer service is and customer service agents are clueless on understanding the previous...

I lodged a complaint on mar 21st that several channels were not functioning and was informed by tatasky that a technician would come out. On the same day i received a call from [protected] claiming that someone would come. However no one showed up. On 22nd the same number called at around 11am and said someone would be there in 1/5 hours. No one showed up. I called back to the number and was told that the technician was in my community. I...

I have been after tata sky to close this complaint which lying open since 18 may and unfortunately instead of resolving the complaint wherein one of the channels was not coming in one tv out of three now 2 tv same and at least 3/4 other channels are not coming. The response of team at bangalore has been very poor. Please call me on [protected] or on my registered mobile number [protected]. Also do let me know who can resolve this issue....

Hello,

I have been a customer of tatasky (Subscriber id: [protected]) for 5 years now, but recently their services has gone worse and very poor service, suddenly my setup box not receiving few of the channels. Called up customer care on20th april 2016 and called 5 to 6 times. No action/no calls form their end. Form yesterday (21st may 2016) on words suddenly my setup box last the signal and all channels went blank. Called again...