Tata Sky Complaints & Reviews

Hi,
This is with reference to the scheduled appointment by the concerned agents of Tata Sky dish installation.
I had been promised by the concerned for installation by today but unfortunately they didn't turn up and to add to my woes the reason given was all the more surprising!!! Or ridiculous to be precise.
Request you to kindly check the call recording from your end so that there is no difference of opinion. This...

I have been trying to get a new connection of tata sky DTH since 2 days. Each time i call upon customer care..i am assured of quick redressal and service engineer wud conyact me within 2 hours. But its been more dan 24 hrs and m fed up. The company's claim of installation within 24 hrs is false and shud be penalised for the same.

Moreover the senior executive Ms Meena ..who Ii spoke to.. lacks mannerism to talk to a customer...

Please stay away fromtata sky reader.

Tata sky does not have a toll free number. Every call to tata sky consumes 15 minutes to half an hour. The call is chargeable every time. Tata sky is deficient in its services and employs abundant unfair trade practice.

Three work orders were generated in my case since 25th may 2016. Work orders are cancelled at the whim of tata sky. No service. Only calls. No service till...

I received a call from tata sky customer service on 1 june 2016 providing me an offer to recharge my account with ~50% off discounted price. Since i was out of station i confirmed that i shall be contacting them on sunday to know the details. Today (5 june 2016) when i contacted them today morning i was told that i can recharge my existing scheme (Dhamaal mix) at 1, 300 rs. For a year. Later on transferring the funds to my tata sky account...

Id no - [protected]

I called customer care twice for cancellation of my tata sky as i am shifting to my home town. The way executive was replying was very bad and transferd the call to some other team and later they told me the concerned team will call you.
But till date no one has contacted me & now me in my home town.

Seriously i had a very bad experience with these ppl.

S rout
[protected]...

Tata Sky work order number: P9B0R1G, complaint number : PBU8T21. Complain was lodged on June 1, 2016 regarding non availability of few channels despite payment of the subscription charges (subsciption paid till October 2016). The set of channels are not available to multiple flats in the same building and several complaints have been lodged from the same building. A technician (Sachin-[protected]) visited the premises on June 2, 2016 and had...

I have been using tata sky from past 2 years, but recently from past 6 months their customer service have become pathetic.
I called them around 10 times to just get a technician to my house, as i was having some issues with the signal, but no one responded to my request.

I am still calling them daily, but not getting any response.
If any body know, kindly let me know is there any other way to get it fixed....

I have called to tatasky customer care for assistance on signal issue yesterday (3 june 2016) @2.20 pm. A work order no PAO38SR was generated And was told that technician will get in touch within two hours also I recieved the mesaage for the same. But no one came or contacted me. Then I called customer care today @ 9.45am again i was assured that technician will contact within two hours. I waited for 2 hours but no one turned up.
After...

I have changed my base pack to dhamal kids but no any kids channels coming.
I have called 6 to 7 times in customer service.
Also did sms of sr to 56633.
But still my issue is not resolved.
My i'd is = [protected]
Registered mobile number [protected]
In my last call the customer service person tells that oi have to pay 200for technical visit.
This is so ridiculous why should i pay for your foult.br...

I have been following up with customer care since last 4 days and every time they have either given me the fake assurance stating an engineer will come and get the installation done only twice there was a visit by some installers (So called engineers) who came and just saw and said we will come back and every time i called customer care executives mentioned i denied or there was some other nonsense issue... The reason use to change every...

Tata sky call center (Telephone no: [protected]) always forgets to revert package into previous pack after offering additional free pack with existing one base pack for which we, the customers, always suffer for making payment of high rate package.In effect today, i. E., 03/06/16, i have to renew my package further due to deactivation of my account in spite of last renewal on 12.5.2016. The total count of the days from 12/05/16 to 03/06/16...

Since long I am not able to view channels like Dd India, ETV Odia, mbc, Prameya news 7 kalinga TV etc which I used to view casually. When I lodged complaint, the toll free technician advised me to lodge complain so that a technician visit my place for which I have to pay. I dont understand why should I pay for the ommission of the company? Surendra Panda, Unit-VI, Buhbaneswar, Odisha, 751001...

I recharage my tata sky id with rs 270 for every month & before last recharage they provide me eglish move pack free of cost & said i[censored] do not want it. Kindly recharage with rs.270 damaal pack which is my regular pack. & they do not drooped eglish move pack & charged me extra amount. My tata sky id is [protected] & complaint number was[protected].

My name is harish d. Dabhole
Contact no. [protected]...

I have been complaining about the tata sky from last so many days! Nothing happened! I want to talk to somebody who can solve my problem! The charges of my package increased without letting me know! Hd channels are not working! I need to change my package i have tried talking to customer care but they are so careless they are not even bothered! I seriously wasted my money on tatasky it is not worth!...

This is to bring your kind notice that i am a user commercial user of tata sky hd set top up box. I am unable to see ten & ten hd channel in my tv. My customer id is [protected]. I made a complain regarding same to tata sky customer care on 29/05/2016 i. E. Sunday. Care center told me tomorrow i. E.30.05/2016 my technician team will visit your place. But no one has come. Again i called to care center on 31/05/2016. I got same reply. I am calling...

I wrote a mail to tata sky on 8th May 2016 asking them to stop my services for 15 days since i was going on a vacation. Their call center numbers were not working. The y responded with a automail with a number OCDT5CY. Now when i have asked why the account is not extended by 15 days they say they received no such request. When i ask them about the auto response service request number which was provided to me they say it was for installation....

I have complained for the shifting of my connection from one flat to another flat with in a radius of 50 meters 4 days back and till date even not a single person called or resolved the issue in-spite i have called customer care at least 10 times but except false promises nothing has happened.
I request all the consumers to not to have tata sky in your life time as they are simly cheaters.
My tata sky complaint no is p8925xl.br...

Consumer ID: [protected]
The above quoted ID user started using service with monthly subscription of Rs. 280/- for the channels made available as per package within the monetary limit stated above. The user never made any call or sent any SMS for increase of any channel. But the service provider kept increasing the channels and monthly subscription and for the month of May 2016, it ask the user for an amount of Rs. 380. It was deposited...

Respected Sir,

It's really a matter of regret that after repeated phone call emails regarding no services and
signal till today after 72 hours I am not getting services from your side.Everyday I got
assurance today my complaint will be sort out but on calling I got massage my complaint is
discarded .And your Amritsar service Center neither pick the phone nor reply properly it only
ask for money...

I am sharing my email extract sent to Tata Sky addressing to Mr Harit Nagpal, the Head of Tata Sky on email id [protected]@tatasky.com since I do not have his email id.

Dear Mr Harit Nagpal,

I am not sure whether you will get this email or not but still I am addressing this to you and shall forward this mail to you through various sources whether it takes me to reach to Mr Cyrus P Mistry or Mr Ratan Tata.
br...