Videocon Industries Complaints & Reviews

Dear mr/ms,
This is aloysivs,
Customer id:[protected]
Rtn no: [protected]

I am using videocon d2h for the last 4 years and suddenly from yesterday i am getting an error message on my screen saying signal not available. When i switch off for few mins and again switch on, the signal is available for 5-10 mins. This problem is repeating every 5-10 mins.
Please address the issue and try to keep up...

My customer id is[protected] videocon d2h. I complain to d2h for repair my set up box. He send engineer to repair. I gave engineer 200 rupees. But company also deduct money from our recharge. I complained many time to company but give me time to resolve problem. He never resolve my problem. I am calling the company 2-3 times daily. He give me complained no but never resolve my complain....

Hello,
I have complained to the d2h customer care about my set-top box not performing properly, the next day their engineer visited my place any asked me to change my set-top box as it has some faults in that, he did replaced the box and changed me with rs - 450/- which i paid him in cash.
On the same day i got message displaying "insufficient balance" on my tv screen.
I do call the d2h customer care and i have been...

Sir / madam

My customer id is 76457000. We were not able to change to subscribers free plans per trai instruction and vdh customer care service could not be contacted in march and april 2019.in may 2019, we paid rs.500and activated videocon dth. Before that i have one main connection and mirror connection too. But even after paying rs.500, channel distribution in two connections were not same. One connection was disconnected...

I have recharged for 300rs last month and even balance is there in my account. I have selected my base pack. But only 3-4 channels are coming. Whenever we complain we get channels for 2-3 days. But then again the same thing happens. Today i called the customer care. A lady received the call. She kept my call on hold for so long. And then she says that we have refreshed and if channel dont come now then our engineer will visit. Their engineer...

Hello, i had recently taken the service from videocon d2h to reinstall my dish as i shifted from one place to another. They told they will charge rs 450 for reinstallment. (Customer id:[protected]
But when technician came he said he will charge rs350 extra as some part is missing (Nothing was missing, some minor thing boalt or sckrew they added extra from their side). At the time of service only senior citizens were at home so they...

I recharged my account on 21st june 2019, 8:09 pm through my paytm wallet
The amount got deducted from paytm account but was not credited to my d2h account. I have been talking to d2h customer care and writing them emails, but not able to get any assistance. Below are the details of the transaction:

Customer id: 43542255
Transaction time: 21st june at 8:09 pm
Amount: rs. 300
Bank name: paytm bankbr...

I recharged my d2h through
freecharge.com there is an option type customer id or reg mobile number i
Enter mobile number not reg mobile number but that number also my mobile number .amount debited 210.
So i call cutomer care lots of time they cheating me all times.
And 2times I sent mailed 2times .but no reply please please .
Please refund my money...

I have old version hd set top box but it's resolution not sufficient to my new 4k tv so I want to replace to new upgrade digital hd set top box without any extra charges
Let me know procedure for replacement set top box other dth service provider are offering new upgraded set top box without any costs you have to replace to new hd digital set top box without any costs
If didn't replaced new hd digital set top box within 7 working...

I have old version hd set top box but it's resolution not sufficient to my new 4k tv so I want to replace to new upgrade digital hd set top box without any extra charges
Let me know procedure for replacement set top box other sath provider are offering new upgraded set top box without any costs so replace to new hd digital set top box without any costs
Do the needful

Renukadas Tangade
[protected]
Customer...

Hi,
I made a complaint status number (Videocon Industries Complaint Status Update [ID: 2305986].

Hi Sir,

I have a videocon d2h connection (account id[protected] for
last 5 years, for the last 4 months i am encounterring endless
problems which is highly frustating. I just want to highlight a
single and simple issue in this mail.

channel no 831 - says "INVALID...

My Videocon D2H connection is not working, I has lodged a complaint through email as well as by telephone on June 12, 2019. After repeated calls and emails, still there not sending any service engineer to repair or replace the faulty product. They are only saying that the visit will be within 24 hrs. since June 12, 2019 everyday. But, they are deducting amount from my Balance of D2H everyday.

During May due to cyclone Foni,...

मैं तीन बार कस्टमर केयर पर कॉल करके अपनी शिकायत दर्ज करा चुका हूं किंतु अभी तक मेरी किसी भी शिकायत पर किसी प्रकार की कोई भी कार्यवाही नहीं हुई है जिस कारण जिस कारण मेरे परिवार...

V-na-811 videocon automatic top load washing machine's pcb board is not working and not available in the market. Give contact details to get help in repairing. Please also let me know the contact details of the person to contact and approach for help. Please let me know timelines to get this issue fixed sooner. Contact person to be asked to contact me as soon as possible...

Sir... Meri VIDEOCON 43" led TV [ under 3years complete warranty ] 6 months se [29-01-19 se] Repair ke name par paresan kiye ja raha h.

Complete details-

Led tv- 43"[VIDEOCON]
Date of parchge[protected]
Parchage shop address -VIJAY SALES [117 Palam Extention sector 7 Dwarka.Tel[protected] ]New Delhi.

[Mujhe complete full 3 years warrnty bol kar becha gaya tha. Bola gaya tha ki 3 years...

My 50 inch Videocon tv is under 3 year's of warranty and i have logged with complain regarding for the display not in working condition ON 23rd march 2019 complaint no- is THA[protected] there is no response from the service center, they said me to go through the shop where you have purchase . So i went to the vihay sales panvel . Know there of 1 person of sale department mr rahul bohir says that what we can do sir the company is not there,...

On 16 th June, 2019 i have recharged my account with Rs 316.It was fine in the morning but after 2pm the channels are not working.After recharging we cant be able to watch the tv channels.Many people of d2h company called me but the issue has not been solved, i emailed but they did nothing.So now i want my total money back.Gradually the videocon d2h company is becoming a thief, cheater, useless....

My Videocon d2h service is not running (signal not available)for the last 45 days, complain registered with customer care many times but not resolved till now.Customer care Dept not taking seriously it.plz resolve it as soon as possible
Complain no is mentioned below.
*****
Dear AMARENDRA BARIK your Complaint No.[protected] for Customer ID[protected] has been registered and will get resolved till Wednesday, June 5, 2019...

My id 28102067 complaint no.[protected]
Amount recharged 545 on 14.4.19 for 3 months as per new trai rules.

8.6.19 I get message insufficient balance. On enquiry they by infinity app 850rs add on pack was opted.

Now I have not done this no idea personally regarding this app.
No login from my account.
They r unnecessarily putting it on me.

Similarly 8 months back my amount...

My vedio con D2h channel subscription is valid till 2020, with nearly Rs 6000 in balance amount. My customer ID is 94299452 and account no. is 9383755
My package selected was south silver
since 3-4 months after the tv channels were make payable, except for 2-3 free channels, non of the pay channels are coming. I have 2 set top boxes.
I have contacted your customer care several times, they keep promising that they will...