ACT Fibernet Complaints & Reviews

Hello,

I am trying to get internet connection from beam telecom since 30 June 2011. Till Date I didn’t get the internet connection and no response from beam telecom why I was not provided connection.
My registered number is [protected].

After I get hold of one of the officer from beam tele through my friends I requested him for the connection he gave cabling and collected the check from me. It was on...

They are frauds.
They just take money from us and do not provide proper service.
i had applied for their service on 1-3-2010 but it had started from[protected].like this their service is..then why should i pay for the remaining days??
but still i have cleared all the dues but in the status its showing that there are no records from the last 3 months.
what does it mean???does it mean that i have not paid money from...

Through your forum, I would like to draw the attention of all towards the poor service being rendered by Beam Cable towards its existing customer’s. I have an internet connection from them which is being frequently getting disconnected.
To lodge the complaint with them has become a herculean task as they don’t pick up the call for at least half an hour and go on repeating that ” to wait or disconnect and try after some time”...

Dear Sir,

This is Srinivas from Secunderabad, Hyderabad, Andhrapradesh.

I have chosen internet connection of 'Beam telecom' i was applied on[protected] and paid amount Rs.2,300/- they given me commitment date of [protected] till i am calling customer care every alternate days which after my commitment date, every time i am getting same message like "Please allow us some time to address your...

Dear Sir/Madam

From Beamtel i got many call regarding verification call and i answered all call and told them to not to call me again and disturb me again but they didnt listen and keep calling me yestarday when i was driving they keep on calling me and disturb my mind god save me yestarday from accedient.

Please help me out from this my phone no [protected]...

Hi All

My name is Srinivas from Hyderabad(East Anandbagh). On Friday morning(5.00 AM), I found some spark near my laptop and when I went near and saw that LAN cable burnt. I tried powering-on laptop, but its not powering-on and found even power adaptor was working.

I complained to Beam(Ticket No.2613749) and its closed on Sunday(they didn't any reason and asked me to call back CAll center any clarification,...

http://ticket.beamtele.com/view.php?e=[protected]@gmail.com&t=173394

Dear team,

Please let me know the status about the following ticket.


UserName :[protected]@gmail.com

Please note that your ticket No.2472025 is still under resolution. Our team
is working on this and we will expedite resolution. Inconvenience is
regretted

Ticket details for...

i sumesh kumar is using beam internet.my mobile no.is [protected].company staff has done a blundered mistake by giving a wrong power supply connection to the signal power booster box due to which current was flowing throughout our earthing wire of our house.because of this my younger brothers son got a severe current shock for which he is still suffering .when we gave a complain to customer care we got a very cool reply saying that we have...

I requested for disconnection many times and asked for the money back offer they offered (15 days money back) on the 6th day o[censored]sage of internet.i was informed that they would be sending the guy responsible.as they didnt send me one i again put up the complaint after a week.was again informed that i would be getting the check in 15 days and will disconnect the internet service.but still now i havent got any response nor the internet is disconnected....

sir/madam

iam the resident of shapurnagar area it comes under jeedimetla sector . i had orded an new internet connection on before of 30 june . i had registered my booking for first time the office executive said that our office member will make u a call and he will meet me as he will faclitate the internet connection in our locality.there was no response i had made a call for second time on 30 june and i had came to know...

I am a private employee working in Hyderabad. I have taken broad band internet connection from the firm beamcablsystem.in, who is a service provider at my residence. The connection was taken in june2011 with a special offer of free symantic Antivisus CD (Valid for one year),

Now the firm says they will give only trial version. There is no proper response from them. I even get a rough reply from the call centre some times....

I have given so many complaints regarding internet problem. They haven't solved my problem and more over the services are very worst.The response of the people is also worst.
Totally the services are the worst services i have seen ever. Please take action Beam Telecom.
They are looting money from customers without doing any services...

Hi ,

I have booked a new internet connection on the 26th of June 2011.
Mr. Irfan came to book my connection & collect the payment. who committed to me that the connection would be installed at my place by the 5th of July 2011 . which is also reflecting in thier records.
After this I have not received even one call from beams giving me the status of my connection.
Every time that i call up the call...

Hi, I bought Beam broadband connection in April 2011. Its was running good for couple of months and then suddenly few things started happening. My internet connection never works on Saturday & Sunday. So I haven't used internet since June on weekends. I have been calling Beam Tele since then.
Above all my problem was never solved. Every call lasts for 10-15 mins. I have wasted lot of money on calls.
I was thinking to...

Beware of Beam. Do you know the Beam is getting record complaints, on and average 7200 complaints per day as per their Ticket Nos. As per this data we came to know more than 7200 customers are facing technical problems and service. Practically in my case I have been facing problem since 2weeks and not getting solved by their Half Knowledge Service Staff. They are very prompt in taking payment, the same promptness is not finding service....

I am using Beam Cable Internet Services from past 8 months i used to have 786kbps Speed and plan was B MAX-600 later from past 1month they started providing 1Mbps speed on my plan when i ask them they said that they have upgraded there services for same plan charges. But after a month my speed has been changed to 512Kbps with out any intemation.

When i called there Call Center Mr.Anil came in to the picture when i asked him...

I have paid 5500/- on 05.Jun.2011. They said it takes 3-4 days for the connection. Till today, there is no response and no one cares for customer calls. For every phone call we make, they create a new ticket and story starts again.

I have asked for my money refund that I do not want this connection. I guess these people are collecting lakhs of rupees and cheating.

A very horrible service and even after repeated...

I had applied for a new beam telecom connection (this being my 4th connection) for my office. The payment was made(22nd June) 12 days back with a receipt in my hand. But since the very same day the technical team did not get back for the installation.

I have been repeatedly lodging complaints and they assure us a time period of 24hrs wherein the connection will be installed by their technical team. The first complaint was...

My Address is LIG 183 KPHB. I have paid 3300 foe a six months internet connection plan on 1st june 2011. I was first told that as there is no set up box nearby, it'll take 7 working days to get the connection. After repeated phone calls i got the set up box on 18th june 2011. I was again assured that the user id and the password will be communicated to me as an SMS to my mobile number with 48 hrs. After waiting for another 7 days i logged...

Hi,

I have been using Beam Fiber for the last one year, I am very very annoyed with their service. Half of the time there would be no internet connection and when you try to call the customer service, you will have to be on hold for atleast 5 mins before you can speak to anyone. And after speaking with them the only thing they say is that we have registered a compliant, your issue will be resolved in 24 hours. Again the same...