ACT Fibernet Complaints & Reviews

Bad service, worst set of people, That is all you can say about Beam cable in Hyderabad. I have paid amount for 1 year for my internet connection. It is going over a month now and still my coonection is pending.
call centre are provind the wrong feedback and there technician never keep their words, They will say that they will come at 10.00 am and will never turn up. I request any of you if you can suggest me how i can get my money from them.
If you call them at their call centre they will say the same thing what they had said one day back without changing commas and full stops.
People of hyderabad are worst for not keeping their promises. They still feel they living in the era of Nawabs. At this time of recesssion they should be more prompt in their service, but they have become worst.
Even i do not know how to curse them.

Regards,
satyajit

Please Visit

http://beamcablesystem.weebly.com/

You Might Get Some Help..

www.beamhelpdesk.co.cc/

From: "Abdul Samad" <[protected]@yahoo.com>View contact detailsTo: [protected]@beamcablesystem.com, [protected]@beamcablesystem.comhi when u will send details of my renweal of by pacakage i had send many mail but u had not reply me why reply me fast




Respected sir/ madam
user name [protected]@yahoo.com Account No 28388
i want to renwal of my package the same pacakge which iam using it now
now installionn fee and cable charges etc will be not there so it will be less what amount of fee of renewal should i has to pay to beam cable system SO PLZ FORWARD ALL DETAIL AS EALIER AS POSSIBLE IAM WAITNG FOR URS REPLY
THANKING YOU
YOURS FAITH FULLY
MOHD.ABDUL.SAMAD
CHANCHALGUDA HYDERABAD

From: "Abdul Samad" <[protected]@yahoo.com>View contact detailsTo: [protected]@beamcablesystem.com, [protected]@beamcablesystem.comhi when u will send details of my renweal of by pacakage i had send many mail but u had not reply me why reply me fast




Respected sir/ madam
user name [protected]@yahoo.com Account No 28388
i want to renwal of my package the same pacakge which iam using it now
now installionn fee and cable charges etc will be not there so it will be less what amount of fee of renewal should i has to pay to beam cable system SO PLZ FORWARD ALL DETAIL AS EALIER AS POSSIBLE.. IAM WAITNG FOR URS REPLY
THANKING YOU
YOURS FAITH FULLY
MOHD.ABDUL.SAMAD
CHANCHALGUDA HYDERABAD

Comments

295 days ago by Satyajit Kumar [send email]
Bad service, worst set of people, That is all you can say about Beam cable in Hyderabad. I have paid amount for 1 year for my internet connection. It is going over a month now and still my coonection is pending.
call centre are provind the wrong feedback and there technician never keep their words, They will say that they will come at 10.00 am and will never turn up. I request any of you if you can suggest me how i can get my money from them.
If you call them at their call centre they will say the same thing what they had said one day back without changing commas and full stops.
People of hyderabad are worst for not keeping their promises. They still feel they living in the era of Nawabs. At this time of recesssion they should be more prompt in their service, but they have become worst.
Even i do not know how to curse them.

Regards,
satyajit

65 days ago by Beamcablesystem [send email]
Please Visit

http://beamcablesystem.weebly.com/

You Might Get Some Help..

40 days ago by Beam Telecom [send email]
www.beamhelpdesk.co.cc/

5 days ago by Abdul Samad [send email]
From: "Abdul Samad" <[protected]@yahoo.com>View contact detailsTo: [protected]@beamcablesystem.com, [protected]@beamcablesystem.comhi when u will send details of my renweal of by pacakage i had send many mail but u had not reply me why reply me fast




Respected sir/ madam
user name [protected]@yahoo.com Account No 28388
i want to renwal of my package the same pacakge which iam using it now
now installionn fee and cable charges etc will be not there so it will be less what amount of fee of renewal should i has to pay to beam cable system SO PLZ FORWARD ALL DETAIL AS EALIER AS POSSIBLE IAM WAITNG FOR URS REPLY
THANKING YOU
YOURS FAITH FULLY
MOHD.ABDUL.SAMAD
CHANCHALGUDA HYDERABAD

5 days ago by Abdul Samad [send email]
From: "Abdul Samad" <[protected]@yahoo.com>View contact detailsTo: [protected]@beamcablesystem.com, [protected]@beamcablesystem.comhi when u will send details of my renweal of by pacakage i had send many mail but u had not reply me why reply me fast




Respected sir/ madam
user name [protected]@yahoo.com Account No 28388
i want to renwal of my package the same pacakge which iam using it now
now installionn fee and cable charges etc will be not there so it will be less what amount of fee of renewal should i has to pay to beam cable system SO PLZ FORWARD ALL DETAIL AS EALIER AS POSSIBLE.. IAM WAITNG FOR URS REPLY .reply me annual and montky packages amount excluding installtion, wire fees and other charges reply me fast are u peoples are cowyard
THANKING YOU
YOURS FAITH FULLY
MOHD.ABDUL.SAMAD
CHANCHALGUDA HYDERABAD

Respected sir/ madam
user name [protected]@yahoo.com Account No 28388
i want to renwal of my package the same pacakge which iam using it now
now installionn fee and cable charges etc will be not there so it will be less what amount of fee of renewal should i has to pay to beam cable system SO PLZ FORWARD ALL DETAIL AS EALIER AS POSSIBLE.. IAM WAITNG FOR URS REPLY .reply me annual and montky packages amount excluding installtion, wire fees and other charges reply me fast are u peoples are coward i had given many complains but no reply from beam cable a shamless peoples reply me fast
THANKING YOU
YOURS FAITH FULLY
MOHD.ABDUL.SAMAD
CHANCHALGUDA HYDERABAD

worest netwok

very very slow speed

nobody taking responsibility

i agree, it is a stupid network

Hi,

I have registered for new connection five days ago. You people are telling going to give connection with in 24 hours. That is what I did not try for some other network. I waited for 4 days. Today one person came and taking details and he is telling that again it takes two days of time. Unfortunately I want internet access tomorrow(01/11/12). I said immediately please we do not want internet connection from Beam Cable. Because of your great service. We have another connection at R.T.C 'X' roads. I am going to stop that service also. I am suggesting to every body that please do not go to Beam Cable and do not waste you valuable time.

Regards,

Vijay Kumar

[protected]

I paid money to executive 3 days back, still im not getting userid...

beam network — shifted my house

shifted my house from mahindra hills to malkajgiri, near goutam nagar st no 08 so i request you to kindly shift my internet connection my mobile no is [protected]

I paid money 3 days back, sales person says person will come in 5 mints after that he wont take call.

bad service

giri
[protected]

2 months ago...i shifted to another place.. and paid. to technician 300/- as shifting charges.. still that .. not yet updated.. that money . in beam portal its showing.. shifting charges due..

i called daily.. but that [censored]-in sales & account people not caring about request..

this is something like lazy firm..

Who is founder for this.. its going worst.. TC

I live in Hyderabad (KPHB Colony). Mine is very bad experience from the Beam cable.
I registered on Beam website for a new connection on 6th September 2012. Sales person visited my house on 9th September 2012. He had collected a cheque of 5600 Rs for 6 months duration and other required documents. He promised that I will get the internet connection with in 48 hours. My cheque has encashed by them on 11th September 2012. Till now (20th September 2012, 3:30 PM) I did not get the internet connection though the cabling has done on 15th September 2012. Everyday I am calling customer care. They are saying the same answer like "they need another 48 hours" everyday. The sales person (Venkatesh) is not lifting his phone ([protected]) at all though he promised that he is the point of contact for any beam issues. I come to know that he had done all false promises.

Ticket Number which are opened by customer care to give a new connection:
=======================================================
6123843
6182183
6189535

My Account Number in Beam Tele :
=========================
418597

As I need the internet very badly, I request you to provide me a fastest resolution on this. If it is not possible for you to give me a new connection please refund my cheque/amount 5600 Rs.

Thanks & Regards
Hari Krishna
[protected]

Hi,

I am using beam connection for last 3 months and i am staying KPHB subodhya colny requested for shifiting for connection opp house. I made a request[protected]on 22nd Nov and daily i am calling 2 to 3 times so far nothing as happend.

I spoke manager Ranjith he promised me that today it will be happen but nothing has done.When i call to call center they say that with in 24hrs it will be done .

May i know the reason, becuase i paid for 6 months hence your doing like this.

2. Worst part is that Calcenter exectives mind set is googd when i wanted to talk to manager without connecting call he disconnected so badly.

When I will get my connection shifting and if this will not happen please pay my money back. why are you troubling customers like this? is it part of your service? do you think that it help to your business?

Thanks and Regards
Shekar

Beam cable customer support is pathetic. They are and they cannot address the customers promptly and they raise invoices and bills promptly.

I have the same issue where we requested for shifting which is on 26-Nov-2012 and since today 7-Dec-2012 they kept on telling the problem will be resolved in next 48 hours and we have completed many 48 hours...Not sure what the hell Beamcable serve the customers

This is really frustrating...

I have requested for router configuration on 27th Dec but so far none of
from Beam bother to contact.. the service is really getting worse day by day..earlier they took 15 days time to provide my connection while shifting and after repeat call every time, , i am only getting answer from all excutive that my ticket will be address by today itself.. this is really
pathetic service i ever come across. and was never expected from Beam as I have been using it since more than 4 years..but now its worst service.

also on 29th Dec i requested for no connectivity but none of them address
such issue either...how irresponsible you guys are.

There are 2 tickets which did not answered so far
Tkt number:[protected]th Dec - For router configuration
Tkt number:[protected]th Dec - For no internet connectivity (that i resolved myself but nothing from Beam)

Tanweer

This is really frustrating...


I registered a log with your support (Call center:[protected] for shifting of my internet connection on 01/Apr/2013 (Ticket No: 8014850). Today is 08/Apr/2013 and still my connection was not restored. I daily called 2-3 times to call center. They reply with same answer that my person will call you. But the reply is same on each and every call. I don't know if the answer is same, why call center is required there. You can keep an auto message saying the same. None of your persons called me till now regarding this issue and till date the issue is not yet resolved.

Some how I got your sales person contact and I am following with him. Still the status remains same.

Till now I am thinking Beam Cable is given the best services and I myself recommended my friends who have taken 5 connections recently. But now I regret on this for making my friends in taking the connection with Beam Cable.


Hello – Any senior management Can you please look into this ASAP and reply to my issues below.

1) Why it has taken this much of time to restore my connection.
2) When I call your call center, they were not providing any info except 'our person will call you'. The same answer they told in each and every call I made. But none has called me. Why?
3) False promises made while taking a new connection. Why?

Regards,
Sriramdas S

Whom so ever concern in BEAM.
Dear Sir / Madam,
I am Subrata (Account No : 186929), using your service not less than 3.5yrs. After waiting long days, I am drafting this mail to you. Let me know “IF I DON’T USE YOUR SERVICE DO I NEED TO PAY ??”. If not (not require for payment) then why your concern department not responding to my queries.
On Dec 2013, there was no usage for 09 days. I inform on 21st Dec 2013, received msg on my ph. Same ticket is been close on 22nd Dec 2013 at 3:15pm & received other msg stating “YOUR ACCOUNT IS ON HOLD DUE TO REQUEST-VACATION OR OUT OF TOWN” at 3:16pm. Felt happy with the service.
On 1st Jan 2014 call back for retrieve the services, got feedback that need to pay as my account is ZERO. To find out explanation I registered. Next day same time re-raised the same ticket. Every time I was losing not less than 20/- but No result. I used to receive sincere call from your executives (Named : Parimala, Srabanthi, Yusuf) with inefficient information.
Finally on 9th Jan 2014 collection executive came to collect payment. I was ready to pay even his service to visit my address. My all work got struck & feeling like handicraft. The executive called to with his office, ask me to pay for JAN month bill. Surprisingly I got 8days OFF, as didn’t use it.
I got a feedback call from Sujatha, I ask her as well. Gave me genuine hope that she will call back next day after discussing with respective depts. Never came back.

1.5yr back I was struggling with your poor services got almost feed up & published on TIMES of INDIA as well as Deccan Chronicle. It got resolve very next day before evening. Before escalate to that level I thought to inform you.
My humble request, please look on this matter. Being a sincere customer, I am feeling like BEAM is looting as we are making payment in advance. I am waiting for your quick response.

Following are the Ticket details for your information:
1) [protected] : Ticket no : 10707006 at 3:15pm
2) 1-1-2014 : Ticket no : 10852985 at 12:41pm
3) 2-1-2014 : re-raised the Ticket no : 10852985 at 12:35pm.
Let me know if you need conversation details.


Thanks & Regards,
Subu.
Subu.[protected]@gmail.com

NEW INTERNET CONNECTION NOT YET ACTIVATED.

HI I GOT USERNAME AND PASSWORD TO MY MOBILE FROM BEAM. BUT WHEN I TRIED TO OPEN INTERNET, IT SAYS YOUR ARE NOT CONNECTED TO ANY NETWORK. MY ACCOUNT IS NOT YET ACTIVATED. ACTIVATE MY ACCOUNT IMMEDIATELY. MY ACCOUNT NO IS 763400

If You Dont Get A Proper Response From Beam Regarding Your Complaints. Mail Your Problem To

[protected]@deccanmail.com Give Sub:Speak out
Or
To, [protected]@thehindu.co.in Sub: Downtown Mail.

Dear ACT Team

I was paid Rs.1524/- on 16th July 12:33 hrs to ACT for new connection But due to some service issue ACT sales team Mr.Nivas ( Mob# [protected]) he told me unable to fix new connection now, so I request him to cancel my new connection request & inform Mr.Nivas to Refund my amount Rs.1524/-. I called so many times to Mr. Nivas about my refund but still now I not yet received proper response, and I called several times to ACT CS the same response from them also.

I paid Rs.1524-/ july 16th now we are in almost sep. 90 days over but still I not received my refund, please ensure to check with concern person & refund my amount soon. As per CS team confirmation I will get call from ACT team but I am not received any call from ACT.

Name – Gopinath .K
My MOB NO- [protected]
Enquiry id[protected]
Enq req date[protected]:59
Ref no-20200716111212800110168708935966036
16th july 12:33

Amount Paid Rs.1524/-

Best Regards,

Gopinath.K

hi sir/madam
i apply for new connection but then told not possible to give connection because box is not near so thay cant give internet connection to me
so plz refund to me amount back to me
my mobile number [protected]
in balapur road.

I paid 4543 plz refund my money number [protected]

BEAM CABLE SYSTEMS PVT LTD- HYDEARABAD — POOR SERVICE

HI..

I have been using Beam Cable Broadband service for lat one year. Now a days its service has became worst. Frequent disconnection, low bandwidth etc etc are the problem i am facing. most of time your internet connection went dead in between your important works.

It has been a common problem now. After several complains none is hearing and still its as usuals.

Bad service, worst set of people, That is all you can say about Beam cable in Hyderabad. I have paid amount for 1 year for my internet connection. It is going over a month now and still my coonection is pending.
call centre are provind the wrong feedback and there technician never keep their words, They will say that they will come at 10.00 am and will never turn up. I request any of you if you can suggest me how i can get my money from them.
If you call them at their call centre they will say the same thing what they had said one day back without changing commas and full stops.
People of hyderabad are worst for not keeping their promises. They still feel they living in the era of Nawabs. At this time of recesssion they should be more prompt in their service, but they have become worst.
Even i do not know how to curse them

Regards,
satyajit

To,
The Beam cable system
Manager

Dear Sir,
I have Beam cable net connection from six months and i want to continue this connection.But from one week connection of net was not running properly.Beam cable have many problems to solve in that, I life is really disturbing this Beam connection bcz it spoile many things like when i am chatting with my relative who are abroad this connection was disconnecting and my office work also spoiling to much ...how can i do work like this ..I am too much disguisting for ur net connection ...very irresponsible and very shamless management bcz i remind many times regarding this problems but no one want to listen my complane ...Really i say that it is waste connection and ofcourse waste of money...In my family's have 10 connection and also in my apartment have 4 connection ... We r all decided that we r dis-connecting from next month ... we r connecting new connection like SIFE or BSLN Broadband connection...
Last but not the least is that Beam cable connectioon is waste of time and waste of money ..Blady Beam connection and networking ...
In beam cable have varus when i am chatting or busy any work on internet...

So, keep ur cable connection and for god sake plz disconnect my net...

thansks...xyz

wants the usage list

My internet experience from past few days is literally forcing me to write this, I use an internet connection provided by Beam Cable Systems which they promise to have a speed of 2 MBps. This speed is something which you can never imagine to get if you are with beam.

The speed of my internet connection is pissing me off from last 3-4 days. I think beam cable is the worst ISP in Hyderabad and I’ve reasons to justify my claim. When I applied for the internet connection with them, they promised that we’ll give you the connection in a week’s time (I had to wait coz there were no other suitable ISPs who were offering services in that area). A week passed so as two, three and four…. I made several complaints using every medium which they use to hear complaints. Several visits to their office were also insufficient to make any difference as I had to deal with the [censored]s there. And when I’ve finally got the connection then started the flip flops of the service, they are not bothered at all if the customer has made any complaint.

I am writing this post hoping that some of the company happens to read this post and realize how pissed off are the customers with his company otherwise suicide is the best thing that can happen to him.

Beam Cable is INDEED the WORST ISP one can come across. I had the misfortune o[censored]sing their (non)service once. I went through all the hassles and more of all the ones listed. Eventually I went to their Mehdipatnam office and got abusive in the worst Hyderabadi way possible. This was and still is the ONLY way to get your money back. Now they have relocated to banjara Hills but its the same incompetent staff. I suggest you form a anti-Beam Cable union or mob and show up there. It will teach them and everyone abusing consumers a lesson.

Want to add -- you have to be persistent, aggressive and firm when you show up. Do not take ANY excuses. Get the law involved if possible. You have already made a deal with the devil so I pray God save you all!

Beam Cable System Pvt. Ltd — Pathetic network connectivity and false promises

I have suffered because of the stupid reasons the beam cable customer care gives for network connectivity issues. There is always a down time of 3-4 days per month and i asked them to refund money for the down time or change mode of payment to post paid and they refused. They simply can't provide proper network equipments and loot customers. Cheap quality, bad customer service, pathetic customer care representatives. All in all, i would request everyone to avoid beam cable broadband connection.

I have suffered because of the stupid reasons the beam cable customer care gives for network connectivity issues. There is always a down time of 3-4 days per month and i asked them to refund money for the down time or change mode of payment to post paid and they refused. They simply can't provide proper network equipments and loot customers. Cheap quality, bad customer service, pathetic customer care representatives. All in all, i would request everyone to avoid beam cable broadband connection.

Shivani,
Hi, Beam cable system...
I got a Beam cable connection the Month of May 29th 2009.It was all most a Month ago, really I fully satisfied with your service nd don't have any issues with accesable nd speed.
Whenever you make us inconvient for upgrading your service nd after resolved prblms you are letting us through sms that way I liked . I thankful to you, Plz keep on mainten this service for ever...

For the past two days, the network was not there. We have sent many SMS's to customer care, but there is no response. Even so, we have been calling customer care but still no answer. We are in a very difficult situation as we could not do our buisness. Please contact us immeidately so we can have this problem fixed.
CONTACT INFORMATION:
enterprises.[protected]@gmail.com
mobile #: [protected]

Thanking you sincerely
Babji

If You Dont Get A Proper Response From BeamTelecom Regarding Your Complaints. Mail Your Problem To ’

[protected]@deccanmail.com Give Sub:Speak out
Or
To, [protected]@thehindu.co.in Sub: Downtown Mail.

Please Visit

http://beamcablesystem.weebly.com/

You Might Get Some Help..

Pathetic network connectivity and false promises
I have suffered because of the stupid reasons the beam cable customer care gives for network connectivity issues. There is always a down time of 15- 20days per month and i asked them to refund money for my connection which was paid once in a year as yearly subscription. They simply can't provide proper network equipments and loot customers. Cheap quality, bad customer service, pathetic customer care representatives. All in all, i would request everyone to avoid beam cable broadband connection.

Bhaskar Reddy. B
Vaishnavi heights, 302
Maszid banda, Kondapur

Beam Cables Pvt Ltd / Broadband service provider — Delay in providing service

This with reference to my previous complaint .


They dont have permissions to fix Box above 5 Feets.
Maqsood,
C/O Safari Communication,
Hyderabad.

thabks friends for saving me from such a worst experience ...
Beam cable i thought o[censored] but ... i thought i will go wid BSNL...

I am regularly making call to Beam Cable System Pvt. Ltd, from 29.06.2011 oneards, they are simply sending sms but no servioces. I agree with above compliants and suggest to jump for other substitutes. A worst service with false promioses.

Beam cable Guys are shameless . My account is getting hacked by some unknown person. i have made numerous complaints on this issue and no one is getting back to us. they also are closing off the OPEN status tickets while resolving the issue.

CAN ANYONE HELP ME ON THIS????

BEAM CABLE SUCKS BIG TIME GUYS!!! false promises and no money back on no service

THE PERSONS USING BEAM CABLE ARE TREATED AS , STUPIDS AND NON SENSE.
BEAM CABLE IS PLAYING IDIOTIC GAMES WITH CUSTOMERS. THEY ARE ONLY INTERESTED IN COLLECTING MONEY RATHER THAN PROVIDING SERVICE . AFTER COLLECTING THE MONEY FROM ME. THEY HAVE DISCONNECTED THE CONNECTION FOR 8 MONTHS FOR THE SAKE OF RS 25/- WITH OUT ANY INFORMATION. CHANDANAGAR, HYDERABAD

Even nodal officers won't respond properly. beam cable customer service worst.

Its like this... wasting my valuable 15 mins time, if i write about the worst services of beam, because beam is worst than that ! This is One of the super worst services provided in India, where people already ****ed with huge population, crowed streets, traffic jam roads, electricity, gas and petrol issues. On top of that, people with Beam internet has one addition issue. i really sorry for this and also regret because im one among the surviver.

If you dont know... what is meant by false promise?
what is surprise?
what is "giving hand" in right time?
what is humanbenings furstration?
what is the fight b/w wife and husband?
what is unhappiness in life?
what is escalation in job?
what is the thought of kicking someone...?

please join in beam internet services, then the above questions will be answered.

-Thanks for reading this.