ACT Fibernet Complaints & Reviews

BEAM CABLE SYSTEMS PVT LTD- HYDEARABAD — POOR SERVICE

HI..

I have been using Beam Cable Broadband service for lat one year. Now a days its service has became worst. Frequent disconnection, low bandwidth etc etc are the problem i am facing. most of time your internet connection went dead in between your important works.

It has been a common problem now. After several complains none is hearing and still its as usuals.

Bad service, worst set of people, That is all you can say about Beam cable in Hyderabad. I have paid amount for 1 year for my internet connection. It is going over a month now and still my coonection is pending.
call centre are provind the wrong feedback and there technician never keep their words, They will say that they will come at 10.00 am and will never turn up. I request any of you if you can suggest me how i can get my money from them.
If you call them at their call centre they will say the same thing what they had said one day back without changing commas and full stops.
People of hyderabad are worst for not keeping their promises. They still feel they living in the era of Nawabs. At this time of recesssion they should be more prompt in their service, but they have become worst.
Even i do not know how to curse them

Regards,
satyajit

To,
The Beam cable system
Manager

Dear Sir,
I have Beam cable net connection from six months and i want to continue this connection.But from one week connection of net was not running properly.Beam cable have many problems to solve in that, I life is really disturbing this Beam connection bcz it spoile many things like when i am chatting with my relative who are abroad this connection was disconnecting and my office work also spoiling to much ...how can i do work like this ..I am too much disguisting for ur net connection ...very irresponsible and very shamless management bcz i remind many times regarding this problems but no one want to listen my complane ...Really i say that it is waste connection and ofcourse waste of money...In my family's have 10 connection and also in my apartment have 4 connection ... We r all decided that we r dis-connecting from next month ... we r connecting new connection like SIFE or BSLN Broadband connection...
Last but not the least is that Beam cable connectioon is waste of time and waste of money ..Blady Beam connection and networking ...
In beam cable have varus when i am chatting or busy any work on internet...

So, keep ur cable connection and for god sake plz disconnect my net...

thansks...xyz

wants the usage list

My internet experience from past few days is literally forcing me to write this, I use an internet connection provided by Beam Cable Systems which they promise to have a speed of 2 MBps. This speed is something which you can never imagine to get if you are with beam.

The speed of my internet connection is pissing me off from last 3-4 days. I think beam cable is the worst ISP in Hyderabad and I’ve reasons to justify my claim. When I applied for the internet connection with them, they promised that we’ll give you the connection in a week’s time (I had to wait coz there were no other suitable ISPs who were offering services in that area). A week passed so as two, three and four…. I made several complaints using every medium which they use to hear complaints. Several visits to their office were also insufficient to make any difference as I had to deal with the [censored]s there. And when I’ve finally got the connection then started the flip flops of the service, they are not bothered at all if the customer has made any complaint.

I am writing this post hoping that some of the company happens to read this post and realize how pissed off are the customers with his company otherwise suicide is the best thing that can happen to him.

Beam Cable is INDEED the WORST ISP one can come across. I had the misfortune o[censored]sing their (non)service once. I went through all the hassles and more of all the ones listed. Eventually I went to their Mehdipatnam office and got abusive in the worst Hyderabadi way possible. This was and still is the ONLY way to get your money back. Now they have relocated to banjara Hills but its the same incompetent staff. I suggest you form a anti-Beam Cable union or mob and show up there. It will teach them and everyone abusing consumers a lesson.

Want to add -- you have to be persistent, aggressive and firm when you show up. Do not take ANY excuses. Get the law involved if possible. You have already made a deal with the devil so I pray God save you all!

Beam Cable System Pvt. Ltd — Pathetic network connectivity and false promises

I have suffered because of the stupid reasons the beam cable customer care gives for network connectivity issues. There is always a down time of 3-4 days per month and i asked them to refund money for the down time or change mode of payment to post paid and they refused. They simply can't provide proper network equipments and loot customers. Cheap quality, bad customer service, pathetic customer care representatives. All in all, i would request everyone to avoid beam cable broadband connection.

I have suffered because of the stupid reasons the beam cable customer care gives for network connectivity issues. There is always a down time of 3-4 days per month and i asked them to refund money for the down time or change mode of payment to post paid and they refused. They simply can't provide proper network equipments and loot customers. Cheap quality, bad customer service, pathetic customer care representatives. All in all, i would request everyone to avoid beam cable broadband connection.

Shivani,
Hi, Beam cable system...
I got a Beam cable connection the Month of May 29th 2009.It was all most a Month ago, really I fully satisfied with your service nd don't have any issues with accesable nd speed.
Whenever you make us inconvient for upgrading your service nd after resolved prblms you are letting us through sms that way I liked . I thankful to you, Plz keep on mainten this service for ever...

For the past two days, the network was not there. We have sent many SMS's to customer care, but there is no response. Even so, we have been calling customer care but still no answer. We are in a very difficult situation as we could not do our buisness. Please contact us immeidately so we can have this problem fixed.
CONTACT INFORMATION:
enterprises.[protected]@gmail.com
mobile #: [protected]

Thanking you sincerely
Babji

If You Dont Get A Proper Response From BeamTelecom Regarding Your Complaints. Mail Your Problem To ’

[protected]@deccanmail.com Give Sub:Speak out
Or
To, [protected]@thehindu.co.in Sub: Downtown Mail.

Please Visit

http://beamcablesystem.weebly.com/

You Might Get Some Help..

Pathetic network connectivity and false promises
I have suffered because of the stupid reasons the beam cable customer care gives for network connectivity issues. There is always a down time of 15- 20days per month and i asked them to refund money for my connection which was paid once in a year as yearly subscription. They simply can't provide proper network equipments and loot customers. Cheap quality, bad customer service, pathetic customer care representatives. All in all, i would request everyone to avoid beam cable broadband connection.

Bhaskar Reddy. B
Vaishnavi heights, 302
Maszid banda, Kondapur

Beam Cables Pvt Ltd / Broadband service provider — Delay in providing service

This with reference to my previous complaint .


They dont have permissions to fix Box above 5 Feets.
Maqsood,
C/O Safari Communication,
Hyderabad.

thabks friends for saving me from such a worst experience ...
Beam cable i thought o[censored] but ... i thought i will go wid BSNL...

I am regularly making call to Beam Cable System Pvt. Ltd, from 29.06.2011 oneards, they are simply sending sms but no servioces. I agree with above compliants and suggest to jump for other substitutes. A worst service with false promioses.

Beam cable Guys are shameless . My account is getting hacked by some unknown person. i have made numerous complaints on this issue and no one is getting back to us. they also are closing off the OPEN status tickets while resolving the issue.

CAN ANYONE HELP ME ON THIS????

BEAM CABLE SUCKS BIG TIME GUYS!!! false promises and no money back on no service

THE PERSONS USING BEAM CABLE ARE TREATED AS , STUPIDS AND NON SENSE.
BEAM CABLE IS PLAYING IDIOTIC GAMES WITH CUSTOMERS. THEY ARE ONLY INTERESTED IN COLLECTING MONEY RATHER THAN PROVIDING SERVICE . AFTER COLLECTING THE MONEY FROM ME. THEY HAVE DISCONNECTED THE CONNECTION FOR 8 MONTHS FOR THE SAKE OF RS 25/- WITH OUT ANY INFORMATION. CHANDANAGAR, HYDERABAD

Even nodal officers won't respond properly. beam cable customer service worst.

Its like this... wasting my valuable 15 mins time, if i write about the worst services of beam, because beam is worst than that ! This is One of the super worst services provided in India, where people already ****ed with huge population, crowed streets, traffic jam roads, electricity, gas and petrol issues. On top of that, people with Beam internet has one addition issue. i really sorry for this and also regret because im one among the surviver.

If you dont know... what is meant by false promise?
what is surprise?
what is "giving hand" in right time?
what is humanbenings furstration?
what is the fight b/w wife and husband?
what is unhappiness in life?
what is escalation in job?
what is the thought of kicking someone...?

please join in beam internet services, then the above questions will be answered.

-Thanks for reading this.