ACT Fibernet Complaints & Reviews

Dear Sir,

I had taken a connection from Beam Telecom in hyderabad few months back.they took1200/-for activation and connection charges after connection for full month I could not use the services due to their connectivity problem ,Every day I complaint on their given Customer care numbers and they raise a Ticket(Complaint Number)regarding the issue but did not resolve that.Then after a month with out any prior Information the...

Beam has the absolute worst customer service I have ever encountered. They simply don't care at all about their customers and don't care whether your issue ever gets resolved. For 4 days now, I have been trying to get someone from beam to my house so I can pay my bill. In the meantime, beam has shut off my internet even though I have made several requests for payment. If I could pay by card or had a car, it would have been paid...

we recently got an LG SMART TV. and invested for a 10MBPS cable connection
though I had a good Airtel connection for last 4-5years.
We showed the Rupesh, Beam sales guy the TV and said we are taking the connection
primarily for 2 reasons:
1. For the TV
2. If their connection will work even when power goes.

Everything seemed great till the connection is setup. When connected to the
TV,...

Hi,

My Name Santosh I have booked a new connection with Beam Cable on August 30 and the Agent Had collected the amount to set-up the connection within a week and after that I called up Customer Service and this agent tells me that my Connection Setup Date Commitment is on October 15th and I tried calling several times spoke to several Supervisors they just keep telling Sorry and Their Concern Department will be calling and...

BEAM Telcom's response to my complaints regarding the undue delay in the broadband connection. Many promises for connection, call backs were made but never met. Every time they quote a new time window and its me who has to chase them again and again for an update. I can understand a delay in connection due to technical reasons but its not at all acceptable that they dont even give me a call back not even an update when I call or mail...

Hi,
I have an internet connection with Beam Telecom Pvt. Ltd.-Hyderabad. My connection was dead for the past 25 days.
I had logged a complaint for issue with beam telecom call center ticket was logged for it, after 2 days ticket was closed and I got sms saying problem resolved was shocked with seeing that sms.
Immediately I call the call center and asked for the status of ticket they told issue resolved ticket closed....

Beam Tele was quick to come when we requested for a new connection. They sent a guy who took 6 months advance and who has now disappeared. He does not pick up calls or reply to sms. The customer care service raises a new ticket every time i contact them and have nothing to do but to escalate the issue which brings back no results. I have receipts and all email communication from them which i am willing to use against them and get back my...

I have registered for beam cable's broadband installation. I paid the bill on 30th september 2011. They promised me to get the connection done by 10th October. Since then i have been calling the customer care regarding the broad band installation. They say, within 24 hours we will get the installation done. Now it is nearly one month since i paid the bill and no one comes to install the cable and nobody cares about my problem though...

I have been using Beam telecom services for past 1.5 years. But since 3 months I am facing frequent disconnections. I have lodged so many complaints and escalated to their nodal officer and appellate authority, but still they close the request immediately by giving temporary solution. Everytime they close the request even without my confirmation. I have asked them to observe the connectivity for 10-15 days continuously so that they can...

From last 50 days i am taking continuous follow up for shifting of my net connection.
As i taken follow up through customer care, area technician and mail ids which are available in official site but my connection is not transferred.
I have mailed more then 12 times to their nodal officers, more then 30 calls to customer care, more then 15 calls to area persons, personally visited home and area branches.
Overall regret...

This is THE worst service I have ever seen in life so far. We have taken a new internet connection along with a router about a month ago and I am already fed up with the service that they offer. They hardly offer any service. We paid the full amount to the person who came to sell their connection. 1800+2000 for the router. After 3 days and a call to them, someone came for installation, installed it and left the wiring and everything just...

Beam Telecom was taken 6 months advance rental from me by promising 6 months uninterpeted continue service, But they did not provided as promised and I was suffered to get the connection, I got frustration and finally requested for disconnection last month, and also requested to return by balance amount, I was raised almost 15+ complaints, and they simply closing the ticket and not refunding my money back. Please help me to get my advance...

I have applied for a Broadband Connection on 20th of September with Beamtel with my registered mobile number [protected]

today is 5th of October, till now i have not got the connection, i am in touch with the customer care from 24th of Sept on this issue but no one was ready to give proper response.

here are the list of Ticket Number issued by Beamtel.

1. 3079835
2. 3155078
3. 3165610br...

I am Pavan.I have applied for a connection and paid Rs.3300 for using the services for six months.I used the services for 4 months and due to i shifted the home,i asked them to put the connection on hold for 2 months and then i asked them to shift the connection by giving them the proper address.I was making call s almost every day and when ever i made a call they said they are sending the technicians for fixing the issue.And today one technician...

Hi.

I applyed for new internet connection so i approached Beam Telcom for that. I stay in hyderabad near chudi bazar area. the Beam tele executive came to my home and filled to form and i payed the halfyearly amount by cheque sum of 3300/- on 16.09.2011. The connection date they promised me is 10 days maximum on 26.09.2011 but even after 15 days now no single call from Beam Telecom. No one approached me since all these days....

Sir I am Prashanth. bearing mobile number [protected] from Hyderabad. i am facing problem of GETTING Internet connection from BEAM TELECOM i am not getting any response from company since last 45 DAYS, the customer service provider is saying there is technical problem will be solved in 1day, but still now the problem is not solved,

This company have taken compete six month rental and installation money from us but so for we...

Hello,

This is about Beam Tele, who are advertising all over the city stating they are the best. But I experienced lot of issues and stress because of them and coasted me a lot coz of them. My problems with the started just the day after I paid the required installation charges, The Sales guy was not answering my calls and customer care do not have any information about my connection details. After lot struggle my account was...

Dear sir,
Iam using beam telecom.Iam unable to connect to the internet for the past one week.Daily iam complaining to customer care they call and generate ticket but no solution.

23/09/11 3111097
24/9/11 3115431

Plz take serious action against the company or try to solve the problem

Reg
sirajuddin...

Sir,
I am availing your Beam cable service for the past 3 Years and I am quite satisfied with your service so far. But unfortunately for the last 4 days I am going through lot of harassment due to irresponsible behavior from Beam cable customer service support staff.
On 18.09.2011 due to non availability of internet service I called customer service and registered a complaint (ticket no3075231)and the staff assured me that...

Service and support is the worst ever i had . its been 4 days no guy come to my house to check the problem. I have registered 14 complaints. They are closing complaints with out even consulting .such

a worst service provided by Beam telecom.
Customer care guys are irresponsible


Nothing is worst than this...Becarefull ... I recomend not to go for BEAM Telecom.

Dear VASU,
br...