ACT Fibernet Complaints & Reviews

Dear Sir/Madam,
I am a customer of Beam Telecom, Account Number is 92579, Userid is sachin.[protected]@gmail.com . I would like to shift my connection to a new house in the same locality where I stay right now (less than 400 mts.). When I put a request for the same, I was told that i have to pay a shifting charges of 400 Rs. However, initially when I got the connection in May last year, the executive delaing with...

Respected Sir,

I am Vinayak D. Naik staying in
8-3-234/1,
L.N.Nagar,
Yousufguda,
Hyd-500045.
Using BEAM TELECOM Internet connection for more than 2 years. Till...

Hi,

My Name is Vijay Jose. I have an Internet connection with Beam Telecom.

My Account Number with Them is 105438.

They Have a real pathetic customer service.My Internet is not working from past 2 weeks.

I tried calling them everyday. And everyday they register tickets for me which is never resolved.No one has tried to resolve this.

I am not sure if you can actually...

Hi,
Account Number - 126472
Name- Swathi Tallam

I have been holding an account with Beam Telecom Pvt Ltd from 19 sep 2010 & i subscribed for 6 months by paying them 2300/- through cheque.

I have been asking them from 5th Jan 2011 for shifting my net connection to a new location. I am calling customer care people thrice every day. They are giving answers like... it will be done in 24 hrs (every...

these beam cable are the worst cable providers and these people will make any one cry for days these people have no brain tand th ecustomer care response is so pathtic and i am simply dumbfolded by the response they give they are simply ignorant and to be frank they are simply a sort of people ...............


I dont even get wors to curse these guys All i can say that s these people are the most lazies people and they...

Dear sir,

I Mahender.A applied for new connection in beam telecom for the same i have contacted the customer care of the company they have an executive named moinuddin with mobile number [protected].Mr.moinuddin along with some other area officer came to my home for inspection and confirmed that connection will be available within 5 days and for the same he had collected some amount of Rs1200/- as installation and package subscription...

Connection comes and goes off. Very intermittant. If you calculate whole net available time of 24hrs, it will be just 4hrs. Customer Service won't respond proper. They dont even listen our words. For every call, they raise a ticket. Without verification of the connection, ticket will be closed. We need to call again and raise one more request.

My connection is on the name of eswar.[protected]@gmail.com, Mobile: [protected]. br...

Dear Sir,

I am Srinivas. I had applied for new internet connection home plan of Rs 400/-PM, 256kbps on 17/12/2010 (Friday).
Their executive came to me and taken cheque (Rs 2300/-) on the favor of BEAM TELECOM PVT. LTD. and it was with-drawn also. But till date I didn’t get connection and even cabling too.
I checked and discussed with their customer care executive and they are informing that I will get connection...

Hi Dear ,
My issue is that on 22/12/10 morning my beam account password is Blocked. i was unable to log in since morning . The error was showing invalid user name and password.
then at evening time i talked with customer care associate , she send me a new password on my beam user mobile no . ([protected] ) , when i checked my account , the remaining balance was Rs 7.43 , yesterday my last...

We register a broadband connection in this company on 15/12/2010 for package 786KBPS with RS.1400/-.
At that time they said "we will give with in 24hours". After 24Hours we enquired in Customer service , They said "minimum 48hours for New connection after registration". After 48Hours we enquired in Customer service they said "we have register your complaint, we will come back with in 24hours". So completely...

I have applied for internet connection through Beam Telecom Pvt Ltd. i was asked to pay 1200/-{One Thousand Two Hundred Only} for three months for net connection with 256kbps speed. They have promised me to give the connection within two days from the receipt of amount. i have paid the amount by cheque on 19.11.2010. {Chq.no 093059 Corporation bank}. till now there is no response from the company i have raised many complaints with the company's...

i am a customer of beam telecom, i have requested for my package upgrade, i have given complaints three times ,but they always say we will work on ur complaint/request in 24 hours, i waited for 72 hours butuntill now no response from, they give fake promises to customers that they will rectify any problem within 24 to 48hours, my ticket no's are 1412667,1420054,1424291.please friends if any one comes to you saying we are from beam telecom...

Dear Sir

I am Using Internet In Kurma Guda Area From Beam Telecom Internet service From January 2010 To October 2010 In Between This Duration We were not Suffering but from Last Month We Are not getting internet when I am rasing complaints to beam office, technicians are coming and resolving the problem but again we are getting the same problem, Some local Internet Service provider are cutting the cables. They told me to use...

Ali showed up very promptly on the same day to collect cash 8K (6 mo plan). I was told it will take 1 week to finish the installation. 10 days later I call them and turns out rats have chomped on the cables downstairs (this is a brand new building in L&T Serene County Hyderabad so I find it hard to believe). Another week from then no sign of the service. I have to constantly call the sales guy called Manzoor over and over again and baseless...

Dear All,
Please think twice before you take the IPTV connection from ACT TV. I did the mistake of taking it and finally I was taken for a ride.

I took the connection on 1st May 2010 and within a few days the product would not work. I ended up spending my money by calling their call centre to get the product to work. Getting across to their call centre was one of the most difficult thing that you could think of. Now...

Hi All,
Since last 3 months I am facing the performance issue with beam telecom hence I have raised the below ticket(134505) on 22nd Nov 2010 but there is no use since I didn’t get any proper solution and it is a huge impact on my daily work.

I had work with Technical support person (Pavan) on 23 Nov 2010 for the below issue. As he said that beam telecom is not supporting to Windows 7.

I felt very bad...

Hi,

I have applied broadband connection for 1-year package with Beam Telecom on 28th Oct and also paid Rs.6000 /- in the form of cheque. When I applied for connection, they said they will provide the service within 72 hours and till today (18th Nov) they have not given the connection. Everyday I am trying to call the marketing Executive, he never lifts the phone. Then I tried to call Customer Service daily, but I use to get...

Hi

I am Trinath.I got a beam cable internet connection. I paid it for 3 months package at a time.Now, im out of station.my roomate is using the internet.we have 2 more months paid in advance..I got the connection last month..Now u deactivated it and asking for the bill..He called u many times..But u r not responding..U r asking the bill again..The bill is lost..But i have the login ID, Password in the form of message sent from...

Hi Sir,

I am G.VAMSI KRISHNA staying in FLATNO 206, SAI GANGA ENCLAVE,NEAR SEESH MAHAL Theatre, Ameerpet.

I am using a broadband internet connection provided by BEAM TELECOM (formerly BEAM CABLE SYSTEM PVT LTD). I am using a 2 Mbps connection. I am not receiving the speed that has been told. In October 2010 i have faced the issue and i raised a complaint by calling the customer care. They said that one of their...

I have been using an Internet connection from Beamtele for the past 1 year. For the last few months I have been facing a problem with connectivity. The service provider is very irresponsive in resolving the problem. I have been calling them atleast twice daily, but of no use. Please render your help in any possible way....