ACT Fibernet Complaints & Reviews

Iam SRUJAN KUMAR . i had taken beam cabel connection on 29/12/09 .from thst day i not geeting proper signling low speed & some of the websites are not opening. i had given complaint so many times recently also the complaint number is 517596 . i had called so many times but not responding . i asked the mto resolve the problem but no response . i had payed advance amunt 2300/-but not responding . plz help me return te amount .
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Inspite of daily couple of times complaints, my problem of frequent net disconnection problem was not resolved, rather not been resolved, better to say they are ineffient to do it. Seemingly Beam telecom is managed by unprofessional people. Becoz of this problem, I'm incurring loss or making less profits in Stock Market, Every 15 mins or 30 mins there is problem with the Internet Connectivity. Everyone speaks to me and assures me...

Hi,

I J.Sravanthi w/o J.J.Prasad an account holder of your “Beamtelecom” broadband services since 3yrs holding account id : jj.[protected]@gmail.com. I placed a request on 25/01/2010 for shifting the connection to my new address. I have been informed that within 24hrs your agent will contact me and do the needful. But no one turned up and after 2 days the concerned people called me for knowing the address details and my timings...

Sir, I have taken Net Connection one month back from Beem Telecom . It is a limited plan that is I can use upto 4 GB , if I use more than that then I have to pay more . I have given 2 months advance money to them which is around 1750rs. I was complaining them that I am not able to acces the Net . Nobody comes to me for the correction of the internet . I complaint it for whole month for the correction of the internet . They charged me for...

user name [protected]@yahoo.com account no28388 no internet connection from 24.11 2009 i want inter connection now its urgent...

sir,
as per your guideline I had sent a message ACT 45 from my prepaid mobile 0n 17/11/2009 at about 0930hrs for activation of 49 paise per min plan. The confirmatory message from your end said that the same would be activated in 24 hours. I am sorry to say that the desired service has not been activated as yet i.e after six days in spite of my talking to your helpline at least on two occasions. could you please look into the issue.br...

Hello,
Beam cable has been providing me connection since 8-9 months. Since then only 1 or 2 months was good. After this from 7-8 months its giving me problems of Frequent Disconnection. Their Customer support is really worst. And Hardly 2-3 times the problem is solved temporarily. And when asked to solved the problem when gone to nearby office they tell every time that,they will solve this time. I think its the worst service....

user name abdulsamad [protected]@yahoo.com account no 28388 no inter net connection from tommarrow i.e from 06.11.09 what ur doing .i had paid package amount to beam cable system .every time there is no internet connection at my home why i want internet connection now urgently .give me internnet connection now...

i have taken a new conection but after one day i have format my system from that time onwards i am using internet without user id & password pls solve this problem as soon as posible.ok...

i[censored] have complaints regarding beam cable please visit www.beamtele.weebly.com...

i got a solution here.. please complaint here.....

I have paid an amount of Rs 1150/- to the company's executive on 09-09-09, but did not recieve the connection till now. On calling the customer care, the executive gives a new reason every day. I was promised a connection within 48 hours. An today on 18th sep 2009, the customer care executive say they need 7 days to give me a connection. Having paid the amount i am not able to go for another connection. Internet is very important to...

Hi,

I have internet connection from Beam tele recently when i connect their cable to my laptop it got burned.
And my laptop got damaged, i informed them but they are not replying as per that situation and also saying its not their problem. Please look into my problem.

Thanks
Bhaskar...

Beam cable is one internet provider u'll take to cry ur days for. They have the most illiterate of reps. on customer care. The guys seems to have by-hearted the sentence " sorry for the inconvenience caused sir, we’ll forward the complaint and get back to you ASAP”, and the day never comes. They’ll keep sending you sms’s on ur mobile stating” i[censored]r complaint is not resolved in 24 hours, fwd this message...

Dear

Sir,

I am the Coustmers of Idea ?
On 24th I Will Call for the Coustmer Care for GPRS Packged Details ? I want Active for One Month GPR
And that gay Active for One Day Packged For Rs.25/-, Then I said Please Don't Active then that person Active on 26th July And My Balance -25/- is Less ? ( Then I Will call to day to your C care then your person is HOLD the phone )
These is the...

Hi,

i enrolled for a new broadband connection from Beam cable with six months package and paid the chargeable amount of Rs 2300 in advance to the sales executive(Prakash). he said connection would be provided in 48 hours and no connection is provided yet. i was promptly calling the concerned persons asking reason for delay but din't get proper response. finally after 3 weeks i walked in to nearest office and told the...

I am a Railway officer working in Hyderabad. I have taken broad band internet connection from the firm beamcablsystem.in, who is a service provider at my residence. The connection was taken in August 2008 with a special offer of free Norton Antivisus CD (Valid for one year), one Spike Buster and free gift vouchers which can be exchanged for discounts.

Non of these things reached me even today. I got the gift vouchers after...

I have taken Annual connection in August 2008. I had got the connection and the hardware after two month of applying and the anti-virus software was sent after a couple of months. Discount coupons were sent in December after continuously insisting over the customer support.

Alas! Internet is also no good. Three weeks ago the Beam guy changes a switch in the box and I am getting static IP. I complained regarding the same. There...

hi,

This is to inform to all the customers that beam cable is maintaining the very poor services in the Hyderabad city. i have a disconnection from past 20days. i have given number of complaints and visited the beam cable office personally and given the compliant. but still they have not taken any step to solve the issue. so i am requesting all the customer to check if you are going new connection with beam cable in Hyderabad.br...

I have paid annual subscription effective july 2008 through july 2009. From august 2008 internet connection absent due to unannounced reasons. Several mails sent and also complaints made to phone[protected]/4. Isp maintains stoic silence. I am very inconvenienced for no fault of mine. I deserve refund of my annual subscription and also payment of damages for absence of internet connectivity....

I have a cable broadband connection from Atria Convergence Technologies who actually take the payment before the usage (like prepaid mobile service). However, in the last month event hough I had made the ful payment upfront I was not able to use the internet as they were changing the cables and later the vendor. After lodging umpteem complaints the service engineer finally did visit my house still nothing happened. Nobody I guess cares as...