ACT Fibernet Complaints & Reviews

Hi, Rama Narayana Reddy you are 100% right recently due to power surge through internet cable my desktop and laptop chip was damaged but on contacting Beam Cable instead on accepting their mistakes o[censored]sing cheap quality switches and Power Adapter them they denied continously, but it is confirmed from the service center that it got damaged because of internet cable, so my request to all the beam subscribers to start using a LAN SURGE PROTECTOR which prevent it from the damage to LAN and it costs around just Rs 80-140.

Thank you

this is true with beamcable internet service. it happened in the tolichowki area, where there was a powersurge and the beam had to replace some box. but the after affects of this powersurge in their box fried my laptop chip, and another customer who happens to reside in the same building as mine had to replace his lan card on his desktop computer. two machines in the same building got the LAN chip fried due to power surge that traveled thru their internet cable. i got the same response from the tech guy who came to check my connection.

The same happened to my Mac. I luckily had a warranty and got a replacement free of charge. Got on to this forum to post a complaint and am amazed to see how many people share my agony :) Beam Telecom ...wise up...OR you'll be out of customers soon. If you don't tighten up your act I'll make it my mission to save people from your company !

thanks for your responses, even we are also using beam fiber, because of fluctuation in their power supply my laptop got burnt, even we given our laptop in the service center and they are saying laptop motherboard also got burnt due the heavy power supply from the LAN cable to the system. really that costed us a new laptop. so pity and poor of service

Worst servicev aserv c

Worst service

Hi,
Same thing happened to me as well. Raised a complaint request in ACT customer support. Waiting for technician response.

Thanks,
Hari Velpuri

I am in same boat as you are. I took the BEAM connection and repenting on my decision as I have made advance payment for six months else, would have discontinued the service long back

The customer service centre is the worst, I have experienced in my life. They force you to listen to thier costly music for minimum of 10-15 minutes to hear the call will be attended in next 24 hours. The service call is closed after 24 hours irresepctive whether it is attended by technition and no way you can open the service call once again. A new call will be openned without reference to the old and this cycle will continue indefinitely. BEAM never bothered to verify with customer whether the issue has been attended or resolved, they don't feel it is important

If anyone wants to check your patience, subscribe to BEAM !!!

I totally agree with the previous two complaints. I had two issues this month with Beam Telecom, Hyderabad. All they do is log a ticket on your name and assure you that they will solve the problem within 24hrs. On the Contarary, we will not get any call back from them for the next 2-4 days unless you call them and remind them of your tickets that you have opened.

After all the hue and cry, they will call you on one final day and ask you what is the problem you are facing? This would make me cry and go mad at them. This is really not working and it needs to learn to pay respect to Customer's plight.

Dear Sir(s),

I am Sashi G Janardhan an extremely unhappy customer of yours (Account No : 98943). I got in touch with your Call Centre on 4th June 2010 and a person from your sales department called me on 6th June 2010 morning from this mobile no : [protected]. He came to my residence on the same day evening and collected the amount of Rs 1200/- (3 months Advance for B Max 400 Plan) and promised that I will get my connection by Monday evening or latest by Tuesday afternoon.

I spoke to the same person yesterday (7th June 2010) morning and was told that he will come in the evening. But in the evening I called him umpteen times to get his phone switched off. Today morning, I called him again many times and this person is not lifting the call, this gives a very bad impression of your company and also being my first impression.

Yesterday afternoon I was given my Account Number and I thought everything is going on fine, today I got into chat with Mr Lateef and I was told that It will take 2 more days for the connection which is totally against my requirement. I had taken this connection to appear for an important online examination tomorrow. Now another 2 days I cannot wait, but will go with SIFY/Spectranet, who gives connection and then takes money.

My appeal to you is, please give me connection by evening today or else my money back

Hope will get some support from you.

In Hope,

Sashi G Janardhan

I strongly agree, i am facing the same problem. what are we paying 600 rs per month for...? only get see our internet speed getting reduced...?

its a kind of fooling the pepole...

NATRAJ NAGAR NETWORKING WASTE AND IRRESPOSIBLE PEOPLE DON'T RESSPOND TO THE CUSTOMERS PROBLEMS THIS PEOPLE TAKING ONLY MONEY IRRESPONSIBLE NETWORKING PROVIDING IN HYD ... REALLY WASTE AND CHEATING CUSTOMERS AND PLAYING GAMES WITH CUSTOMER ...

It has been one week since i have face my net problem and i also complaint 4 times, the no. are 938041, 930076, 924589, 922679 but yet no response...Moreover my speed was 768 kbps and after 30GB download it comes to less than 128 kbps and no one is doing nothing. I request to all other people please before taking connection make sure you take the right decision because money may have no value but time is the most precious thing. So, please do inquiry before making any such decision...

i am also beam tele customer, my case is little different, i did not even cross the 30gb limit but my speed got reduced to 256. iam facing the problem since starting of the month. complainted 3 times, every time they register it and close with ion hours without any correction, hopeless net provider, it should be avoided

BTW...
location: Hyderabad, AP

Holy God...it has been 4 days...An executive comes in and does mess up & last says there's a problem with my LAN...r u insane...U people can't even get up a new connection..Plzzzz stop all ur flattering n start working..dumbheads

Frequently our net connection is gettig disconnected for one week. i am unable to do work from home.
no one is responding on phone complaints.

our id = [protected]@rediffmail.com

contact no=[protected]

I too am a victim of Beam cable - I agree to that said all above - these guys are pathetic

It has been 2 weeks here that they took money for a new connection (that too for 6 months subscription).
+ the installation charges aswell. But till date there is no sign of connection. The executives are very irresponsible in given the status update, they switch off their mobiles when a customer calls them - horrible this is. Guys please dont bluff when you guys are incompetent of providing a new connection.

I dont know if all these screams and complaints will be heared by some body or of just a waste of time and bits.

I need a solution to my problem ASAP.

I too had the problem with beam. My connection was lost due to cable damage outside some where in the streets last month. From that date I called to customer care continuesly 3 - 4 times. But every time I had same answer from them that "our executive will come there in 24hrs". But no body called me till date.

My id is '[protected]@gmail.com'
contact no '[protected]'

I guess the only solution is to take some other connection, as these people have the only work of taking money and cheating people.
this rule is sucks...

I am a new user to BEAM from 2 months, I came to know that beam was sold out and and is changing hands In BANGLORE.The Business men are just looking at the connections and not the service i've a problem from last 15 days and i nearly recharged 500buks to my mobile the customer care says your call is important to us.There are somethings to us which are much important then calling to a call centre, The in that call centre are not aware of technical problems faced by users.

And coming to plans for
Bmax 400 25gb limit
bMax 600 25gb
BMAX 850 25gb
bmax1000 70gb
bmax 1500 70gb
why is this varying from area to area and user and user
Why the limit is like that when the internet IP you provide is a Shared line and not a Leased or Dedicated one why the limitation and cut in bandwidth.
No **** told us from beam that there are limitations in our connections we paid thousands to you for laying connections and no refund for that money and no response once line is laid.

bekaar networking cheating the people. this network cheating hyd people ...

BEAM TELECOM CUSTOMER CARE NAVEEN IS TAKING BADLY WITH CUSTOMERS IMMEDIATLY TAKE ACTION ON THAT PERSON...

what is the procedure to shift the same connection to a new house (same area)...

persent address ;-Hno:16-2838 Plot No- 305 Z8-sabd-v-jayanursing Home Hyderabad Andhra Pradesh India

if we take the new connection recently with half year payment Rs.2657 and with in ione month if we disconnect the connection how much amount we got as refund

unable to paY online

I am unable to pay the bill as I am presently at UP state. It will be paid on 12.10.14

It is true since I also tried from the last three / four months to take 4 to 5 connections of internet in our apartments, but they have failed to respond. Yesterday 12th July also the customer care executive promised to send their executie within three hours, but till time nobody contacted/approached.
G. Krishna Rao, Advocate, 304 Sree Sai Murali Apartments, Nagole Road, Kothapet, Hyderabad-500035, [protected]

it is true

Here are my complaint numbers in just within 15 days (May, 2010)

02/[protected]
03/[protected]
05/[protected]
08/[protected]
11/[protected]
15/[protected]
15/[protected]
15/[protected]

and I hope to have many more... Beam Telecom sucks big time

Vicitm of Beam Telecom
Ujwol Shrestha

Beam Telecom Broadband — Erratic connectivity

I have taken broadband connection from Beam Telecom under the annual package. The connectivity is very erratic. It is almost impossible to get their customer care on phone. Even after getting them on line, after several attempts, they simple listen, raise a ticket and close it the next moment. Ridiculous !!!

Their site mechanic, Bheem Reddy and the site-in-charge Kareem are simply not responsible. They do not pick up the phone, do not keep their word .... less said about them the better.

Since I have paid for the entire year, I am silently suffering for their utter inadequate service.

Request for a redressal of the grievance.

I live in Devi Homes, Hafeezpet, Miyapur.

beam telecom sucks big time. You open a ticket they close it without any resolution. probably the big bosses are tracking how fast they close the ticket. so they will close tickets and never actually work on your problem. The support is a Big Scam.

STAY AWAY FROM BEAM. YOU CANT DEPEND ON IT AT ALL..

Hi THis Is Md OSama Omair I Would Like U to Inform About MY Complains On Ur Service First OF All I Must Inform U That My package Of B max 1500 Started At 30 of march and end on 30 of aPril U guz Activated My Account On 23 Or 24 Of March I Dint Used My INternet From 23 Couz Of Disconnection Of Wire From UR HEadoffice And after A Long Period Of Time About Nearly A Week U GUz Started My INternet Connection AT 30 TH MARCH AND DISCONNECTED IT ON 30TH OF MAY SO WHEN THE BILLMAN CAMED FOR THE BILL ON 24 TH OF MAECH I TOLD HIM ABOT THIS ISSUE HE TOLD ME THAT HE WILL DISCONNECT IT ON 30 APRIL AND NOW U R ASKING FOR DUE


AT BEGNING I THOUGHT THAT I TOOKED THE RIGHT CONNECTION BUT NOW I THINK THAT IT IS THE WORST CONNECTION THAT I HAVE EVER GONE THROUGH

1)FIRST OF ALL THE PROBLEM O[censored]R CONNECTION IS SERVICE (WORST SERVICE) NO FEED BACK IF I WANT TO CALL U IT MIGHT TAKE ME 2 DAYS AND DA END OF MY PHONE BALANCE IF I PROBABLY REACHED U U GUYZ WILL TAKE 4-5 DAYS TO SEND THE TECHNICIAN A FEW DAYS BACK THEY SEND THE TECHNICIAN 1 WEEK LATER

2) UR INTERNET CONNECTION GOES OF EVERY 1 HOUR FOR HALF AN HOUR AND U GUYZ TOLD ME THAT THE HUB BATTRY IS SO GUD THAT AFTER POWERLOSS IT WIL WORK 3 HOURS BUT IT DOESN'T WORK A SINGLE MINUTE IN WHICH I THINK FROM 1 MOTH OF INTERENET I USED APPROX 15-20 DAYS FROM 1 MONTH


3) I BUYED A ROUTER A FEW DAYS BACK AND AFTER ENDING MY BALANCE U GUYZ FINALLY ACCEPTED DA CALL AND SEND DA TECHNECIAN AFTER 3 DAYS WHICH HE TOOK 50RS FROM ME

4) AND ABOUT DA SPEED THE CONNECTION FROM WHICH I WAS GOING THROUGH WAS B MAX 1500 WHICH SPEED WAS 4MPS WHAT U GUYZ WIL DO IS EXTENDING THE CONNECION 4TIMES AND DECRESING IT 6 TIME FIRST 5 DAYS I GOT 4 MBPS THEN 1 MBPS AND AFTER THAT 512KBPS WHEN I CALLED U U TOLD TO ME THAT THE BRIDGE FALLED DOWNN AND THE SPEED WILL BE LESS BUT BEFORE FALLING OF THE BRIDGE ONLY I WAS GETTIN 512KBPS NONE OF YOUR SERVICE HELPED

5) WHEN UR TECHICIAN WAS FIXING MY LAN JACK I TOLD HIM A 1000 TIMES TO FIX IT COMPLETLY BUT HE FIXED IT SO LOOSELY THAT ITS PLUG HAS BEEN FALLED


6) U GUYZ ALREADY KNOW THAT PUTTING A HUB ON A POLE IN THE SUNLIGHT WILL RUIN ITS BATTERY BUT NO U FIXED IT ON THE POLE ONLY BUT WHERE IN MY FRIEND'S HOUSE U FIXED IN HIS HOUSE

7) I GAVE U GUYZ 10-14 CUSTOMERS FROM MY RELATIVES TELLING THAT BEAM IS REALLY A GOOD CONNECTION BUT I MUST SAY ITS THE WORST CONNECTON I HAVE GONE THROUGH IN SIMPLE WORDS 3RD CLASS SERVICE

AND UR ASKING ME THAT MY PAYMENT IS DUE 1850/


TRANSFER MY THIS MESSAGE TO UR MANAGER OR HEAD DEPT. AND TAKE SOME ACTION ABOUT IT OTHERWISE U CAN TAKE TAKE UR INTERNET CONNECTION AND I WILL TELL ALL OF MY RELATIVES TO CUTT OF BEAM AND TAKE AIRTEL PERHAPS THEY CAN GIVE ME GUD SPEED AND GUD SERVICE

Dear Sir(s),

I am Sashi G Janardhan an extremely unhappy customer of yours (Account No : 98943). I got in touch with your Call Centre on 4th June 2010 and a person from your sales department called me on 6th June 2010 morning from this mobile no : [protected]. He came to my residence on the same day evening and collected the amount of Rs 1200/- (3 months Advance for B Max 400 Plan) and promised that I will get my connection by Monday evening or latest by Tuesday afternoon.

I spoke to the same person yesterday (7th June 2010) morning and was told that he will come in the evening. But in the evening I called him umpteen times to get his phone switched off. Today morning, I called him again many times and this person is not lifting the call, this gives a very bad impression of your company and also being my first impression.

Yesterday afternoon I was given my Account Number and I thought everything is going on fine, today I got into chat with Mr Lateef and I was told that It will take 2 more days for the connection which is totally against my requirement. I had taken this connection to appear for an important online examination tomorrow. Now another 2 days I cannot wait, but will go with SIFY/Spectranet, who gives connection and then takes money.

My appeal to you is, please give me connection by evening today or else my money back

Hope will get some support from you.

In Hope,

Sashi G Janardhan

PLEASE SIR TAKE ACTION ON THAT CUTOMER CARE .. IRRESPONSIBLE PERSONS ONE AND OF MONTH. NUMBER OF TIMES CALL TO CUSTOMER CARE BUT NO USE .MY PROBLEM CANN'T SALVE.


GIVE SOLUTING TO MY PROBLEM KINDLY [protected]..

first thing you pick up the phone too slow for the exisiting cutomers.and just today one of your personals came to my hous and fixed my problem bu know again the same thing has started.i can only access the internet after i go to the solution program and it says to restart the network adapter and the interne starts working.very bad service

dear sir,
i have taken a broadband connection from beam telecom which promised internet connectivity at 786kbps and unlimited downloading but after a threshold value of 30gb beamtelecom is providing a connectivity of 256kbps, sir iwould like you to know that your executive has promised a connetivity of 786kbps at all times(subjected to weather conditions or any unforeseen incidents) now when ask him he says he himself was unaware of this policy.pls do the need full

hay friends do you think that they react to our comment.if you think so it is really foolishness.they are in feeling that company is huge customers if customer is lost nothing happen to the company.and every employ gets their salary even you network connection is working or not.it is corporate management style.if you are not satisfied with beam try some other network.it is waste of time calling customer care.it is not a toll free number or qucikly working service.

Extremely poor CUSTOMER SERVICE. I was promised that i will get the broadband connection after 48 hours but its more that 72 hours..i am am still without the internet connection

A One Techno Services — Bad customer support

15/10/2007

Problem - - Water not entering into the washing machine.

Arrived promptly to attend to the call, when checked for Service centre from Online help "[protected]. Removed the defective part to replace it next day.

16/10/2007

Did not bother to call up the customer and inform about the status of the availability of the PART.

Another engineer turned up the next day, un assembled the machine and the program mal functioned. The engineer left the place without draining the water from the drum. Did not stick to the commited time and finally did not turn up to fix the machine.

There has been significant issues affecting ALL ISPs in India, Pakistan, Bangladesh and some other countries due to a fault in the primary cable between India and Europe - for about the past 2 weeks.

As such, transfers between Europe, the Middle East and India had to be re-routed through East Asia and the USA.

This issue was resolved this morning and your service should be back to normal.

i agree but as you are saying that the problem is resolved i will see the proformance of the cable and write about it.and one more thing why is it that when the answering machine asks to press 1 for excisting customers and two for new customers, if we press 1 no one picks up the phone even if i wait for 5 MINUTES
and if we press no 2 you pick up the phone so quickly.by this we can say that you only care about the people who have not payed the money.and you dont give a DAMN to the people who have paid the money

even i say the same, when i trying reach u it takes almost 18 mins or more to speak to customer care executive.and sometimes they are rude when i ask on the same.they even not maintaining their quality call at least.first of all polish those guys...to maintain patience.

Hello Sir, This is Imran. I had a beam internet connection in kukatpally, behind Metro. Now i would like to change my room to khairatabad. So i want to shift my net connection to Khairatabad at the following address.

Dr.no: 6-1-280B/25,
Near C.I.D Quarters,
Qhairatabad---82.


Kindly shift it as soon as possible.

Beam Broadband is the worst in terms of customer service. They are worst in technical service, they will never tell u the exact reasons for poor connection and they will keep on fooling u, BEWARE AND THINK MANY TIMES BEFORE TAKING A BEAM BROADBAND CONNECTION.

this beam cable connection people are totally wrong and have their explanation always ready this is how they are trained nonsence connectivity plzzz dont go beam

last month we srtarted new office from mehdipatnam and take a new connection of Beme net suggested by my owner after 4 days it will activated and after one hour i am facing the problems till one week. so i disided take BSNL connection in my new office NO PROBLE with BSNL

I had total 4 BSNL conections in my different offices and home also but this kind of worst service i never think from BEAM TELE.


Sridhar

Sri ram techno services

[protected]

i m 5 months old customer of beam broadband and i never get the sufficient speed from this broadband always i m facing a speed problem...

hi...im 8 months old user of beam broadband and im nt getting the side of facebook so its humble request to u plz check it out as soon as possible...

my free gift is not coming

I have taken beam broadband from past 3months but suddenly the beam cable team is disconnected my cable. i gave a complaint so many times but they are saying we don't have a root box in that street that's way its lasted sorry for the inconvenience and we connecting with in 24hrs. they are saying same dialogue repeatedly but no action was taken. i payed for the connection 1000rs. and they are taken advance in this month fee 400rs. I lost nearly 1400Rs. Beam cable is a cheated company its not only my problem its so many customers problem. So please take action. Only this way we can express our complaints so please take action.
Thanks & Regards,
Umesh P
my connection id no is [protected].
and my mobile no is [protected]

varieties — suvidhaa services not funtioning

Sir,
NAME:VARIETIES
ERROR:Error in suvidhaa services unable to funtion from 12.05.09 ofternoon 2.00pm request to clear tha error immedidly

I had enquired about it this is OPEN FRAUD Money rotation is not legal in India
fraud scam http://www.beam.co.in

Mr.Anand Srivastava CMD beam had done fruad before also

Beam simple money service is fooling and making distributors, merchants & franchises across country
they are aiming innocent peoples accross country .
Somebody who have the knowledge of payment gateway can assure you well as the first misleading thing is that they do not have REFUND command or syntax in there system this is becayse they hav'nt got full permission to use the system by RBI.

Simple example you have the learning driving licence or like you have taken stay on some case from high court but still working and one day you will be GONN... remember SATYAM

DON'T BE FOOL PLEASE IF YOU REALLY WANT TO WORK ASK FOR THE AUTHORIZATION LETTER ISSUED BY RBI TILL DATE.
AND DON'T GO FOR WHAT THEY SAY ' RBI APPROVED PAYMENT SYSTEM: BEAM-Suvidha holds the Certificate of Authorization, issued by the Reserve Bank of India (RBI) under the Payment and Settlement Systems Act, 2007'

ASK THEM THE DETAILS ABOUT THE CLAUSE ISSUED BY RBI AND NOT THE ACT PASSED IN 2007

Beam is fraud they can't able to reacharge my reliance cell phone i called there customer care on[protected] phone no. stated on there website they told me that i have to be a Beam Subscribers i then registered my number then they told me to buy shopping card for Rs 100 i did the same but it did'nt work at all i again called them the answer i got is that they have reliance life insurance service in there panel but i can't recharge my reliance cell phone as reliance tele comm is still have to come till then i have to keep that card with me as it won't work and sorry for the inconvience caused SO NOW WHAT SHOULD I DO ?

I challange BEAM http://www.beam.co.in to show me the authorization letter issued by beam and details about the clauses issued by RBI India, i will take my complain back from RBI which is launched on 01/03/10 but none of the employee can come up in confidence as they themself don't know "BEAM IS FRAUD"

Beam is a world class mobile transaction service using which customers can do variety of micro payments bought to you by Suvidha.
www.beam.co.in
Channels
Recharge Telecom
Registeration
Become A Beamer Contact Us
Pay Bills
Careers
Partners
More results from beam.co.in

While on one side BEAM company ' Suvidha Starnet Pvt Ltd ' is declaring on the front bottom page of there website " Beam does not offer money transfer services " and on the other hand if you check the URL
that is been rated 5 stars & i will also post that artical here might be company have banned or blocked that URL but i have the screen shot of that artical posted.
http://www.microfinancegateway.org/p/site/m/template.rc/1.9.30408/

Suvidha: Launching the Beam Card
2 Jun 2008, Jedidi, K. & Zemborain, M.
Average Rating: (5 rating)
see all ratings and reviews

Streamlining money transfers for unbanked consumers

This paper describes Suvidha’s strategy to market the Beam Card, a mobile phone transaction service that allows consumers to send and receive cash, and make payments using text messaging.

A Suvidha study revealed that Indian consumers desired to transfer money to friends and relatives but relied on inefficient, costly and unsecured modes of money transfer. Given the low penetration of banking coupled with high mobile phone usage, a product like Beam could fill this need gap.

Although Beam shared some characteristics with other payment service, Suvidha had to educate customers about its unique features. Its strategy to launch Beam included the following steps:

Defining target audience, namely, the emerging middle class that aspired western-style convenience;
Examining competition such as existing modes of payment and services provided by banks and telecom companies;
Developing a distribution strategy with a wide network of retailers and franchisees;
Fortifying main distribution channels through strategic partnerships with banks, MFIs and post offices;
Deciding Beam's pricing and examining revenue sources;
Generating brand awareness by detailing Beam’s unique features;
Understanding media promotion options.



[protected][protected][protected][protected]


Add Review


02 Jan 2010



India

Q Are entities operating a payment system or intending to operate a payment system required to get a license, approval or authorization for the purpose?

Ans. In terms of Section 4 of the PSS Act, 2007 no person other than the Reserve Bank can operate or commence a payment system unless authorized by the Reserve Bank. Any person desirous of commencing or operating a payment system needs to apply for authorization under the PSS Act, 2007(Section 5).

The application for authorization has to be made as per Form A under Regulation 3(2) of the Payment and Settlement Systems Regulations, 2008. The application is required to be duly filled up and submitted with the stipulated documents to the Reserve Bank.

All entities operating payment systems or desirous of setting up such systems are required to apply for authorization under the Act. Any unauthorized operation of a payment system would be an offence under the PSS Act, 2007 and accordingly liable for penal action under that Act.


Q. What are the factors which the Reserve Bank will consider while deciding on an application submitted for authorization?

Ans. The Reserve Bank will consider factors like the need for the proposed payment system, the technical standards and design of proposed system, the security procedures and terms and conditions of operation of the proposed system, the procedure for netting of payment instructions, risk management processes, financial status of the applicant, experience of management and integrity of applicant, consumer interests, monetary and credit policies and other relevant factors while deciding on an application for authorization for commencing or operating a payment system (Section 7 of PSS Act, 2007).

The Reserve Bank will endeavour to dispose of all applications received for authorization within six months from the date of their receipt.


Q. Can the Reserve Bank revoke authorization granted under the PSS Act 2007?

Yes, the Reserve Bank is empowered to revoke the authorization granted by it, if the system provider contravenes any provisions of the Act or Regulations, fails to comply with its orders/ directions or violates the terms and conditions under which the authorization was granted to it (Section 8 of PSS Act 2007).

Dear Friends this link URL below will tell you what the beam as 'suvidha starnet pvt ltd' is upto

http://www.rbi.org.in/scripts/PublicationsView.aspx?Id=12043

27. Suvidha Starnet Private Limited

The Chairman&
Managing Director,
Suvidha Starnet Private Limited,
D-128-129, 402
Terrace floor, Okhla Industrial
Area, Phase-I,
New Delhi-110 020

Issuance of pre-paid payment instruments known as 'BEAM-Suvidha'
5.11.2009
(One Year)

Contact us AlertFriday, March 03 wed, 2010 2:13:46 AMFrom:
To: "" <[protected]@rbi.org.in>
TO
Payment Systems(Related to NEFT/ECS/EFT)

FROM
Vikas Tomar

My complain is against Suvidha Starnet Pvt Ltd brand name beam website http://www.beam.co.in violating RBI laws under the Payment and Settlement Systems Act, 2007 I have got proof and evidence for this case, required hard copy will be sent to the authority via fax Streamlining money transfers for unbanked consumers, Beam Card, a mobile phone transaction service that allows consumers to send and receive cash, and make payments using text messaging.

Regards
RBI WebMaster

Beam.co.in went into Liquidity

Beam suvidha is fraud company beware friends don't invest

“Liquidity is the ability of a firm to meet debts when they become due, ”

these company cont pay salary to employs also
every company will pay salary b4 5th only
these company will pay on 10th,
TA & DA bills will pay on 15th, ,
[protected][protected][protected]
please dont cheating people...
iam the old employ o[censored] r compamy iam going to log a complaint in labour court, , , ,

suvidha all systam is farji not managment in suvidha starnet pvt ltd jitender ojha

Friends, I had paid a visit to your company, I met 3 brand ambassadors of the company: Mr. Ajay (who thinks he is the RBI governor, I pitty on his ability to be a manager and have not seen any insane and arrogant Hari Sadu kind of character), two the security guard at the reception (asked me 3 times to vacate the conference room I was sitting) and the HR lady named swagatika (she never would pick your call, when you are called by her to arrange for a meeting with the promoter-who are bit shady) and hear this: Toilets are separate for management and staff with a big plate on the toilet, mobile phones are deposited on the ground floor with the security guys drawer, what would you expect from this company friends...you cant risk your money, dont buy any product through them, they are not trustworthy

i had done the payment but recharge was not sucessful...
please do something

I got a interview in Beam Money . I visit the website but i am not get all the details. Can some existing or ex employee tell me more about the company . Who is the promoter of the company? what is the turnover of this company? is this company employee freindly? what is the future of this company and industry

Beam suvida private limited company employ territory sales team such as Rsm Asm Tsm Distributor approach me and introduce about company that the company provides complete all E SEVA
(Andhra Pradesh Government undertaking origination of combine services)
like services. & collected my Document id Proofs & photographs with Rs 1500 in the form of cash this staff they made DD and forwarded the amount to Delhi and provided me with a password with this i can do the following services such as electcity, water, post paid telecom bills, movie tickets, train tickets, flight tickets, mobile & Dth Recharges, cab /taxi/ bus ticket etc, under one shop

As per the company guidelines we can do following services both from sms & web site
(www.beam.co.in) using our phone number and password (which company call as spin)
But I can’t able to do nothing just one service some telecom Operators Recharges that too top irregular basis on & off time services, or we loose our balances but customer never get balance, or double recharge done on one single traction, this type of hundreds of complaints which we have already registered with distributers, regional staff, customer care, president business head & we never got any Response till today, company president (Mr Ajay ) visited my premises & some franchises in the month of may 20011 & promise to solve the said all complaints & to open local zonal office in a month. by today over two months already over & 8 months of my franchise period gone by doing nothing

MY INVESTMENT IN BEAM SUVIDA COMPANY IS TO FACE LOSS NOT TO PROFIT in shot
TOP BUSINESS OF MINUS PROFITS
Beam’s all staff removed by the company in Hyderabad later we came to know that beam collected 1500 to 50000 amount from over different shops in the form of franchise & distribution on showing a big dreams to innocents shop keepers business seekers etc ..,

I request the government to put a full stop on the company like BEAM SUVIDA which goes on collecting amount & providing nothing in the name of RBI APPROVAL certification going on fooling people in the name of big business offers & ask the company to refund the total collected amount as soon as possible
This will be the big scam amount for huge collected from poor people if company (BEAM )show at least one franchise or distributor who earn at lest Rs 1 .in this 9 months then I will give reward to that person according to the sale of that day

TO ALL HYDERABADIES BEAM IS A 100% SCAM BUSINESS OFFER

the company have to compensate us for loosing our time energy & investment


complainant
sheik ismail ali

.It is a small family run business and scope of growth is non existant. Typical lala company with no corporate culture. Dont join this company even i[censored] dont have a job in hand, much better to wait for a better oppurtunity even if it means staying at home for a couple of months.

who owns this company? is he aware of all this complaints? so many complaints and curses . All the company who want to do well and grow gain good wishes and not curses. service issue relate complaint can be handled by each and can resolved. But by cheating people no company can ever grow. .Baddua lagti hai

The Company is registered since November 2009. http://www.rbi.org.in/scripts/PublicationsView.aspx?id=12043

Bogus company. Cheating to distributors, Franchisee, employee...

Must take legal action

ahmedabad

Dear All,

We regret the inconveniences faced by you. We assure you that our team is committed to swiftly resolving all issues to your satisfaction.

Should you wish to speak with a representative of our Customer Care team, please feel free to call us at[protected] or mail us at [protected]@beam.co.in with your specific complaints/queries.

Our Chairman is also available at [protected]@beam.co.in.

Warm Regards,
Beam Customer Care Team

Connect with us via Live Chat (10 AM to 9 PM) on our website and we will be happy to assist you.
Beam – Simple Money Service (www.beam.co.in)

i too agree all above complains abt beam fraud private limited company . they are like treated the employee as a pawn brokers . they wont provide the proper salary too . instead of begging they steal our salary, for this kind of leaving they can go for begging . poor management people . their products doesn't work properly . no proper response from the management . i ever seen these like fraud company in my career past 12yrs . particularly yash, binit, swagatika, they are oust people ever seen

suvidhaa yes money services — not credited the money

i remitted money of kashi gomti gramin bank on[protected] through yes money services providede by suvidhaa.
but still this is not credited in my account.

I also agreed all above complaints about Beam Money Pvt Ltd (Formerly, Fraud Private Ltd) Company. I tell you the real story. Anand Srivastav is a hitler type character, His wife Padamshri Srivastav is behind this all.Padamshri has three chamche Mr K.N Shastri, Anil Gupta ( a charcterless person), Harpal Singh is a unprofessional lawyer.
Swagatika Panda ( Second Love of Anil Gupta). Kn Shastri, Anil Gupta, Harpal Singh are directors in their other fraud Companies. Company name are Intercorp Industries ltd ( legal case has been running against it), Hyperworld Ltd ( legal case against it also), shruti woolens ltd ( Landlord of Beam Money Pvt Ltd), Gencorp (an another fraud company).

Anand Shrivastav is highly experience in making fraud company. These people totally dependent on foreign investers. If Investers invest money then they run the business otherwise they are not capable to earn profit. There is a three month notice to resign from service. nobody can serve three month notice so beam is a jail. you can confirm these points from the employees of Beam also. Yash Srivastav son of Anand has no sense to talk with employee.

then why there no distributor franchise or executive staff or area sales manager, zonal sales manager in Hyderabad which is the Asia's cyber city due to fear that all franchise may ask you all Question is any staff is appointed do meet all distributor franchise so that comments by false way will be posted by 1 or two persons but here by all persons mean what if company have any shame on its name then open an office in Hyderabad .as told to all person at the time of appointing the staff distributor franchise since over 3 years have passed where is the promise of ajay the the vice president of company all persons are not chat on net as all are not aware of it

until Ajay in company no one can see Vijay

company can't do nothing

visiting with out informing any related team do press conference by visiting in with no staff

if it is a Hyderabad jurdition company the company might have to shut down because of bundle full of loot, fraud, don't feel hesitate feed your complaint more no one in company see it at least no one may fall in this trap in the form of employee staff distributor franchise

fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud fraud
is the company status

Dear All,

While we regret any inconvenience faced by you, the claims mentioned here are baseless and written with personal agenda with maligned interests given impetus under the guise of anonymity. We assure you that Beam is an RBI authorized payment system with pan-India distribution and millions of satisfied customers and channel partners. We have worked tirelessly to reach here and continue to be committed to our endeavor of making every Indian Beam with a Smile.

Our entire team is committed to swiftly resolving all issues to your satisfaction should you wish to speak with a representative of our Customer Care team. Please feel free to call us at[protected] or mail us at [protected]@beam.co.in with your specific complaints/queries. Any business related queries would be most welcome too.

As a symbol of trust and transparency, our Chairman is also always available [protected]@beam.co.in should you feel your queries/complaints are not being resolved to your satisfaction.

Warm regards,
Beam Customer Care Team

Connect with us via Live Chat (10 AM to 9 PM) on our website and we will be happy to assist you.
Beam – Simple Money Service (www.beam.co.in)

how much more time to beam started.why you not revert in mail.[protected]@gmail.com

call me [protected] and cmd give me personal mobile number.

I had deposited 12000rs to beam distributor for money transfer, but i didnt get any credit in my money transfer a/c plz suggest me wat to do its my fault i choose beam? distributor told me money debited but not credit in ur a/c whom i belive plz refund my money

i had BEAM MONEY PRIVATE LTD my BALL RS.6000 refund plz suggest my money refund this suggest this compny is a fraud fraud

We appreciate your taking time to point issues/inconvenience faced by you. We would like to understand and resolve the same. Please share your name, Mobile No and Email ID so that we may contact you.

Warm regards,
*Beam Brand Care Team*
Whatsapp: +[protected]
Email: [protected]@beam.co.in

COMPLAIN NO 17 (FOR SAME PROBLEM)


TO WHOM EVER IS CONCERN
SUBJECT .INTERNET DISCONNECTED MANY TIMES A DAY IN MY HOME
USER NAME [protected]@YAHOO.COM
ACCOUNT NO.28388 complain no 662385
INTERNET DISCONNECTED MANY TIMES DAILY . I HAD GIVEN MANY COMPLAINS TO BEAM TELE COM .BUT YOURS TECHNICAL PERSONS UNABLE TO SOLVE MY INTERNET CONNECTION PROBLEM AND GIVE COUNTIOUS INTER NET CONNETION AT MY HOME i had telephonic talk with technician daya on his mobile [protected] time 05.54p.m date 20/04/2010. I HAD PAID TOTAL ANNUAL AMOUNT TO BEAM TELE.COM FOR COUTIOUS INTER CONNECTION AT MY HOME I[censored] N ABLE TO GIVE SO REFUND MY AMOUNT
SOLVE MY PROBLEM AND GIVE ME COUNTIOUS INTERNET CONNECTION AT MY HOME AS PER AGRE MENT BY BEAMTELE .COM
REGARDS
MOHD .ABDUL.SAMAD
CELL NO [protected]

COMPLAIN NO 19 (FOR SAME PROBLEM)


TO WHOM EVER IS CONCERN
SUBJECT .INTERNET DISCONNECTED MANY TIMES A DAY IN MY HOME
USER NAME [protected]@YAHOO.COM
ACCOUNT NO.28388 complain no 662385
INTERNET DISCONNECTED MANY TIMES DAILY . I HAD GIVEN MANY COMPLAINS TO BEAM TELE COM .BUT YOURS TECHNICAL PERSONS UNABLE TO SOLVE MY INTERNET CONNECTION PROBLEM AND GIVE COUNTIOUS INTER NET CONNETION AT MY HOME i had telephonic talk with technician daya on his mobile [protected] time 05.54p.m date 20/04/2010. I HAD PAID TOTAL ANNUAL AMOUNT TO BEAM TELE.COM FOR COUTIOUS INTER CONNECTION AT MY HOME I[censored] N ABLE TO GIVE SO REFUND MY AMOUNT
SOLVE MY PROBLEM AND GIVE ME COUNTIOUS INTERNET CONNECTION AT MY HOME AS PER AGRE MENT BY BEAMTELE .COM
REGARDS
MOHD .ABDUL.SAMAD
CELL NO [protected]

USER NAME [protected]@YAHOO.COM ACCOUNT NO.
28388 COMPLAIN NO 662385 INTERNET DISCONNECTE
D/LOG OUT MANY TIMES GIVE ME COUNTIOUS INTERNET.

To Whomever it may concern, I just want my internet connection to be disconnected immediately with out any delay.
Srijit Mazumdar

The connection for me is slightly expensive because i just want it for my home purpose.

The Internet connection is slightly costly for my pocket.

Costly for my home use.

Costly for my home use.

SHIFT COLLECTION

MY AC NO#781222 BEFORE 3 MONTH I AM WAIT PLEASE REQ GIVE ME MY NET COLLECTION I AM REQ FIRST TICKET NO#16162205 SECOND TICKET NO#15895658 IAM NOT PLEASE AGAIN REQ OK

Please disconnect the connection

Please disconnect the connection [protected]@gmail.com

near star mall bangalore

Bad servises in this comapany... U will take there products or servises u are one of the foolish... thay are not giving after ... before going to take any servises please take some information other s

net not working

COMPLAINT NUMBER;[protected] dt:10.06.2014. Several calls and mails but no proper response.

beamtelecom — fiber broken so change it

To whom ever is concern
USER NAME [protected]@YAHOO.COM ACCOUNT NO 28388 CELL NO [protected]
H.NO.16-3-810 CHANCHALGUDA HYDERABAD
THE INTERNET FIBER IS DAMAGE AND IS LAYING DOWNDAWARD .. THE INTERNET CONNECTION IS DISCONNECTED DUE TO THIS.IF SMALL RAIN IS RAING IT IS DISCONNECTED .IF WE SHAKE AND APPLY TAPE THE INTERNET CONNECTION IS RESTORE FOR SOME TIME THE PROBLEM IS FROM LAST 45 DAYS
IAM GIVING MANY COMPLAIN TO BEAM BUT THE BEAM IS CREATING A COMPLAINS AND CLOSEING IT WITHOUT SOLVING THE PROBLEM .GIVEN MORE THAN 100 COMPLAINTS BUT NO USE . I HAD REQUSTED MANY TIMES TO ZABEER URS TECHINICAN AND TECHINAC CORDINATER ABDUL RAOOF ALSO BUT NO USE .
WHY THE BEAM IS NOT SOLVING THE PROBLEM AND GIVING CONTIOUS INTERNET CONNECTION TO ME .I HAD PAID FOR CONTINOUIS UNLIMTED INTERNET CONNECTION TO BEAM SO I WANT CONTINOUIS UNLIMTED INTERNET AT MY HOME .IF THE BEAM IS UNABLE TO GIVE IT SO REFUND MY MONEY WHICH I HAD PAID TO BEAM IT IS LAST WARRRING .IF THE BEAM DIDNOT CHANGE NEW FIBER AND GIVE CONTINIOUS UNLIMTED INTERNET CONNECTION TO ME I WILL FILE A CASE IN CONSUMER FORUM AND PUBLISH IT IN THE NEWS PAPERS ALSO

beam tele.com — inter net disconnected

---DATE 16.04.2010


TO WHOM EVER IS CONCERN
SUBJECT .INTERNET DISCONNECTED MANY TIMES A DAY IN MY HOME
USER NAME [protected]@YAHOO.COM
ACCOUNT NO.28388
INTERNET DISCONNECTED MANY TIMES DAILY . I HAD GIVEN MANY COMPLAINS TO BEAM TELE COM .BUT YOURS TECHNICAL PERSONS UNABLE TO SOLVE MY INTERNET CONNECTION PROBLEM AND GIVE COUNTIOUS INTER NET CONNETION AT MY HOME . I HAD PAID TOTAL ANNUAL AMOUNT TO BEAM TELE.COM FOR COUTINIOUS INTER CONNECTION AT MY HOME I[censored] N ABLE TO GIVE SO REFUND MY AMOUNT
SOLVE MY PROBLEM AND GIVE ME COUNTIOUS INTERNET CONNECTION AT MY HOME AS PER AGRE MENT BY BEAMTELE .COM
REGARDS
MOHD .ABDUL.SAMAD
CELL NO [protected]
EMAIL ID [protected]@YAHOO.CO.IN

---DATE 16.04.2010


TO WHOM EVER IS CONCERN
SUBJECT .INTERNET DISCONNECTED MANY TIMES A DAY IN MY HOME
USER NAME [protected]@YAHOO.COM
ACCOUNT NO.28388
INTERNET DISCONNECTED MANY TIMES DAILY . I HAD GIVEN MANY COMPLAINS TO BEAM TELE COM .BUT YOURS TECHNICAL PERSONS UNABLE TO SOLVE MY INTERNET CONNECTION PROBLEM AND GIVE COUNTIOUS INTER NET CONNETION AT MY HOME . I HAD PAID TOTAL ANNUAL AMOUNT TO BEAM TELE.COM FOR COUTINIOUS INTER CONNECTION AT MY HOME I[censored] N ABLE TO GIVE SO REFUND MY AMOUNT
SOLVE MY PROBLEM AND GIVE ME COUNTIOUS INTERNET CONNECTION AT MY HOME AS PER AGRE MENT BY BEAMTELE .COM
REGARDS
MOHD .ABDUL.SAMAD
CELL NO [protected]
EMAIL ID [protected]@YAHOO.CO.IN

---DATE 16.04.2010


TO WHOM EVER IS CONCERN
SUBJECT .INTERNET DISCONNECTED MANY TIMES A DAY IN MY HOME
USER NAME [protected]@YAHOO.COM
ACCOUNT NO.28388
INTERNET DISCONNECTED MANY TIMES DAILY . I HAD GIVEN MANY COMPLAINS TO BEAM TELE COM .BUT YOURS TECHNICAL PERSONS UNABLE TO SOLVE MY INTERNET CONNECTION PROBLEM AND GIVE COUNTIOUS INTER NET CONNETION AT MY HOME . I HAD PAID TOTAL ANNUAL AMOUNT TO BEAM TELE.COM FOR COUTINIOUS INTER CONNECTION AT MY HOME I[censored] N ABLE TO GIVE SO REFUND MY AMOUNT
SOLVE MY PROBLEM AND GIVE ME COUNTIOUS INTERNET CONNECTION AT MY HOME AS PER AGRE MENT BY BEAMTELE .COM
REGARDS
MOHD .ABDUL.SAMAD
CELL NO [protected]
EMAIL ID [protected]@YAHOO.CO.IN

even i have made a payment to Rs 2000/- for 6 months, but still couldnt see a internet cable in house till date... customer care everttime they are working onit but. the person who took the money doesnt picks up my call.

Don't go for beam internet under any circumstances. Their service is pathetic. They don't have proper work force, you will suffer like any thing.

Dear Beamtele, I suffered without internet access last 3days, and I complained, now and then got the access but the sites are not opening properly. really i felt that I'm not satisfy with this service.
Account Number is 91840

i asked for removal of conncetion for october month (waring them) but still they dont care end of the month they came for money. is it the wish of customer or service provider to continue the connection .just after complaining for removal of connection in next one hour they sent message that delay in payment for october month(new renewal month) such a rude behaviour this is the second time i faced the problem

chetta service wire ni madathapetti arey nenu intha waste service ekkada choodaledu arey needhi ee voora ra ekkada dengukochav ra nee ayya...

Beam Tele — Beam service is very poor

my name is kriahnamohan sarma my user id [protected]@gmail.com,
beam service is very poor, shifting complaint is given in 27-04-14 and ticket no is 12180561, please solve my problem, as early possible, please service do fast

Net Availability and response from customer care

Dear Act,

MY ACT Fibernet A/c No[protected]. The internet is not available from one day and I have been call the customer care since one day and we have the paid upto date and yet there was no response.
I am presently living in Hyderabad and calling to the number[protected], i[censored] don’t want us to be ur customer we shall remove it.

even i have made a payment to Rs 2000/- for 6 months, but still couldnt see a internet cable in house till date... customer care everttime they are working onit but. the person who took the money doesnt picks up my call.

View all beamtele com complaints
beamtele com
Posted:[protected] by Mohd.abdul.samad Send email
beam tele com complains
Respected sir/madam

user name [protected]@yahoo.com account no 28388

resident of chanchalguda hyderabad a.p.india

i have two complains i.e. 1 &2

COMPLAIN NO 1

internet connection at my home is disconnected frequently mostly daily theree to four times sometime for 1 minutie and some time for longer time

if we want to complain the call center no is connected but the recorded message is there

al customer care exquities are busy and urs call is important to us after waiting for long time on call there is again recorded messsage BUT UNABLE TO REGISTRED A COMPLAIN

THERE IS WASTAGE OF MY MONEY BY CALLING YOU BUT UNABLE TO REGISTRED A COMPLAIN WHAT FOR UR BEAM CABLE CALL CENTRE NOS ARE FOR SOLVE MY PROBLEM URGENTLY

COMPLAIN NO 2

MY MOBILE PHONE NO AND EMAIL ID HAD CHANGED

OLD EMAIL ID [protected]@yahoo.com and old phone no is [protected]/[protected]

NEW AND PERMENENT EMAIL ID AND PHONE NOS ARE AS FALLOWS



EMAIL ID [protected]@yahoo.co.in

mobile pho +91 [protected]

residence no [protected]

so update save my phnos and email id in beam tele com and all beam tele system

next time any qurreries /information /call /email

email id [protected]@yahoo.co.in mobile phono [protected]

NOTE SOLVE MY TWO COMPLAINS URGENTLY

BEST REGARDS

MOHD.ABDUL.SAMAD

H.NO 16-3-810 CHANCHALGUDA HYD A.P INDIA

EMAIL ID [protected]@yahoo.co.in

MOBILE PHNO [protected]

RES PHNO 04065703.748

username [protected]@yahoo.com a/c no 28388
complain nos 662385 and 669860 internet disconnected/sign out many times solve urgently

Hi This is Venkata Reddy

Phno:[protected]

i need Static IP Address Very Urgent

Thanks & Regards


Venkat

sir,
my user id: satishkumar.[protected]@gmail.com
ph.no:[protected]
I have complaint that my network is very slow and having disconnected frequently.
but i dont have any proper reaction to words my problem.
so, i want u to disconnect my service.
than u sir.

sir,
i have cmplaining frm so many day still u ppl r not responding.
today i have call actually frm so many days i m calling & der r telling tht
today pblm will solve with in 24 hrs bt i don't know when our pblm vl solve .

feedback:slow response, bad servicing, no consultancy.

1)very slow data updating.
2)land line telephone disturbents[protected]
3)hanging problem in conection

Personal — Internet

Ref: Customer No.485730

Dear Sirs,

My internet connection is off for the last 3 days. Please do the needful.

Krishnan MK.

Same problem here.

Every day it goes down for a few hours. Comes back on its on.
No IP address. Sometimes no link.

Trying to cancel. But no one can answer how

Same problem here buddy..Beam Telecom is going ..

i took 5 days back the connection, and login link displayed in site nor the network is identified in my system. it says unidentified network . when getting the connection also i nearly made 50 calls to get the connection, the auto answer machine keeps me for 4 min, then disconnects. Don't know how may calls i have to make to get the connection fixed now.

poorna

Pathetic customer service, Customer Service Supervisors get rude on the call when you demand for the service. You never know when you get the appropriate speed, low speed and get disconnect. They just address the problem and raise a complaint and provide the complain number and ask to wait for 24 hours.
How many "24 hours" can customer wait on a regular basis? There is no point in doing business with such low service level people.

Hope someone will act upon this!

same problem, even after paying such high rates they just dont care abt the customers. my connection disconnects and reconnects after every 7-8 mins. i've already made lot of complaints but no solution because they don't have the technicians who can solve such problems. my advice to others is NEVER EVER GO FOR BEAM net connection, it just waste of time and money...

disconnect

I have informed to call centrs please disconnect my account shorthly

Customer services is worse

Recently took ACT Fibernet connection (around 15 days back) ...raised a request for Router installation on 9th June'16 ticket no.[protected].
Till today 15/6/16, no response from customer services and keep on postponing .
When ever I call and explain the issue speaking nicely and no response...


Please try to resolve as soon as possible

Hello everyone

I have unlimited plan Bmax-850 (1mbps)...It was going fine till april 14 2010, and from next day the internet speed gone slow, and when I check it shows 580kbps or sometimes less. And till april 19 I thought might be some problem and kept quite. And the same problem persists and I call customer care (the worst thing is that they call is not free, everyone has customer support toll free), and the person pick up the call and when I was trying to talk, he is telling hello, hello, hello. I can here his voice, but he is trying to avoid me (I understood it) . So call ended. And again I called and the person picked up, I told my plan Bmax-850 (1mbps) and username. I told my connection speed is slow from some days. He told yes check your "usage" and told that from his side a technician will come and check the problem. And he was talking some what hard .

I'm surprised that my plan is UNLIMITED and he is telling me to check the USAGE.

What is this with the beamtelecom broadband, they are not good towards their customers and they try to avoid them as much as possible.

And the CUSTOMER support ([protected]) is also not good at their service.

So please reply me, what is the meaning o[censored]NLIMITED.

Then why is my speed gone slow. Then why he told to check my USAGE.

They must be good at their service and should improve their customer support.

EVERYONE THINGS OF THEIR CUSTOMERS AND TRY TO HELP THEM ALWAYS.

Hope their service will be better and also the customer support. And will be providing the best of their service to their users.

Thank you all.

My beam account is 52615 my internet connection not working properly in night hr .we hardly use 2 or 3 hr at night time frequently getting disconect showing apipa ip address

I try to reach u r call centre but unable to reach u r executive if i try hole day i can reach one time .if i want talk to executive again i have to waste one more day

priorty base reach my home resolve the issue plz...

hi
krishanamohan reddy i have been useing this connection past one year but i have`t face any problem, yes i ugree with u i have problem ones dirctly i have to made a call center i spok to Mr. SAILOO he has given online resullosution with in a 4 mint i was happy that because they are giveng wounderfully service i really enjay this beam service particullarly i appriciate that person Mr SAILOO, SO i suggiest you that all call the customer care and talk to Mr SAILOO he is gonna resolve your problem


reagards
krishanmohan reddy
Ac/ No: 114119
mail id: [protected]@gmail.com

hi
This is Sudheer i am beamtelecom customer, I gave one request on 06/11/10, i am not sure that is on 07/11/10 also i think, a/c ID:[protected]@yahoo.co.in, my registered mobile number is [protected].i am having a 6 Months package of beamtelecom. i want to hold my internet broad band facility for some days.i called up to the customer care of this beamtelecom, i informed the details regarding the complaint that to hold my internet, but then they informed me that we put your net facility in hold, even though they were putting the net in hold, but till also i am getting internet.i want to know when the net facility will be in hold position.please do it fast.after doing this process of holding of net, call me to my mobile number.please solve the problem as early as possible.

regards
sudheer kumar kota
A/c ID:[protected]@yahoo.co.in
reggd. mobile number:[protected].

I HAVE BEEN HAVING SEVERAL PROBLEMS WITH MY CONNECTION SUCH AS LOW SPEED BUT NO ONE HAS COME AND ANSWERED TO RESOLVE MY PROBLEMS DESPITE OF LEAVING SEVERAL COMPLAINT MESSAGES . IT MUST BE CALLED " money care " . PLEASE ANSWER ME

I am facing the same problem. I also went for 6 moths subscription the marketing person Mr. Alikhan [[protected]] told that it will be done in 3 days. On third day I call him up and ask about it he tells me person will come to your home at 5PM no one visits same story is repeated next day. Then I file up complain with customer care [2582408] and the tell me we will get back to you in 24hrs. 24hrs pass by and no one calls back. I again try Mr. Alikhan and he promises me to call back in 30min but no one ever calls back. Many a times their phone rings but no one picks up and at times it is switched off to avoid customers.
This is ridiculous service and if this is at start what should one expect when they have our money and subscription for 6months.

i had beam cable connection i had internet problems for 4 days i had complained them several times but one came to correct my problem i think beam cable management is hopeless they don't have any urge to provide good service ..they will come on the first week of every month to collect bills