Aircel Complaints & Reviews

On the 12th Jan. 2015, I had paid my postpaid aircel bill online by credit card (Mobile No. [protected]) for an amount of Rs.400, But till date I have not yet received the payment acknowledgement, even though the amount has been debited from my account. Kindly look into the matter.

Dear Sir, my name is Narendra Kumar Bairwa i am an aircel subscriber. my aircel no. is [protected], Model video club has been automatically subscribed in my no. The amount of rs. 5 has been deducted every day. i hav also called customer care but i do not get positive response for my complain. Pls deactivate this service from my aircel no. as soon as possible. Thank u.

a full song download service has been subscribed with out my consultation and blindly deducting Rs. 5/- everyday. I tried a lot to unsub the above service according to their service reply sms, but all time I found the customer care service representative busy. My no . [protected]

a full song download service has been subscribed with out my consultation and blindly deducting Rs. 5/- everyday. I tried a lot to unsub the above service according to their service reply sms, but all time I found the customer care service representative busy.

Sir/Madam, I am experiencing a very bad time with your connection & with your Customer care Executives. There is 0% Cooperation from their side. I called up your Customer Care 4 times since morning, but your Executives are disconnecting the calls directly without resolving my problem. I took a new Aircel Connection last month & I was having problem with my FR validity & balance deduction. But your Executives are not responsible enough to even listen to the problems of the customer & this is very disappointing, One of the executives name is Ms. Kalpana, she disconnected my call without listening to me. Please train your executives first & then make them sit in the back end to handle the customers. They are not eligible enough to handle the customers right now. My FR was of Rs. 105 & also a recharge of Rs. 135 was done after that.Due to this FR, I got A to A free 100 mins per day & the validity of this was for 1 year n I also having the msg regarding the validity. But from yesterday, I am charged @ 1.2p/s for A to A & because of this I lost around Rs.30 balance as I was not aware of this. I want this matter to be sorted soon & as to get back my balance of Rs. 30. My Number is [protected]. The same problem is also faced the my other number which is [protected] & the balance lost in that case is Rs. 26 I hope that atleast I can get any help from this side & I will not have to go any further for this. My Details : Name : Dhanshri Mob No: [protected]/[protected]

Dear Sir, With reference to the above subject, I beg to complain that I am a purchase Rs.100/- new prepaid MSISDN No.[protected], dated 13.1.2015 and your customer care no.59059 today verfication online, but till now not services your connection in my mobile phone.Kindly immediately Aircel connect to my Mobile Phone that no.My details are given below- ASHIM KUMAR MUKHOPADHYAY, S/O-LATE DEBI PADA MUKHOPADHYAY P.O.-PANAGARH BAZAR, STATION ROAD, DIST-BURDWAN, PIN-713148, WEST BENGAL. DURGAPUR SUB-DIVISION, DATE OF BIRTH-29/1/1966. Thanking you, your's faithfully, Ashim Kumar Mukhopadhyay.

My self Mr. B R Patil with aircel maharastra number [protected]. My 250 rupees deducted without any intimation with too little net usage. And even trying to reach u from last 2 days. Found very worst service.i demand money to be refunded or need explanation.

i am using this number [protected] last two years.in starting service was very greatfull.but last three months i.am facing the networking problam.a cannot call any one from my house and my office.if i try to call any one networking problam created.the network showing everytime emergency call or one or two points network.i am using aircel postpaid connection.please solve my problam because my bill is going countuially progressing.

I AM USING AIRCEL NETWORK . THEY DEDUCT UNNECESSARY 5 RS EVERY WEEK AND SUPPOSE WE CALL TO CUSTOMER CARE THEY APPROACH N SAY IT VL RETURN BACK AND YOUR SERVICE IS WIND UP.BUT NEXT WEEK AGAIN THEY DEDUCT, KINDLY TAKE A NECEESARY STEP TO AIRCEL COMPANY

Sir, My phone is blocked and it asks puk code. I called the toll free number but not connected to Aircel toll free. I think all are busy there except us. I want the puk code for the above number. Yours R.Muralidaran

Dear sir/madam

This is to inform that i am using below 4 mentioned numbers

Reff no for dnd act : 1/[protected]
Sent on date 2 jan 2015
For numbers : [protected] and for [protected] ( but still receiving promotional sms from aircel)

Request sent on 10 dec 2014 for dnd activation:
Activated : [protected], (Reff/compl: [protected] (But still receiving promotional sms from aircel)

Activation pending due to system error but will done as per your customer care : [protected]( but still receiving promotional sms from aircel)

And finally people what to hire to service us on customer care, really don't know to talk with us and also knowledge what they hold is totally substandard

I am Nitin Rohilla, mob. no.[protected], last day I have registered the complaint for my Rs.25 were deducted but it is not resolved yet. They have activated the missed call alert service without asking me. The agents were giving excuses at all and have not solved my problem. The is last time I am informing to refund my money. Otherwise I will be forced to say permanently bye to Aircel. Regards Nitin Contact:-[protected]

Hi Team, my mobile number id [protected] and when i recharged my mobile .company had deducted some amount from last 2 months .i have not subscribed any thing on my number and i want back my deducted amount which is round about 60 rs and close that scheme also.

I had requested to activate signature tune in my mobile no. [protected] and INR 40 is deducted at the same time from my balance and i was promised that within 24 hours the service will get activated by after following up the the service was activate in 50 hrs which is delayed by more than 1 day. Instead of 24 hours they took 50 hrs and after than also they activated it in Hindi. I want it on English but no one is doing the needful from the company.

I complained again 26 Hours back and got promised that it will be rectified in 4 Hours. Its more than 24 Hours and i am still waiting and calling them. now i am tired of calling AIRCEL useless Team and faded up of shouting them on you.

Kindly help me ASAP

Regards
Kush Mishra
[protected]

I have a Aircel Prepaid Connection and my mob no.-[protected] i have 98 Rs balance in my mobile tomorrow, i am not subscribe of Aircel Fun Tv but today morning i saw a MSG in mobile that Subscription of Aircel Fun Tv and my Account Balance is 7.50 Rs . i talk with Aircel Customer Services but they not give any satisfactory answer. Please Solve my problem and give back my balance.

To the Concerned, I’ve an Aircel Prepaid number ([protected]) that I’m using now for few years. last few weeks I got an sms from Aircel customer care that I’ve successfully subscribed to Glam Diva, pocket store, non stop music, video taikeis, store 99, ndtv latest news, kamasutra pack, shayri pack, which is a VAS service and for that they deducted 30/- from my account. I didn’t give any consent for the service. So I called the customer care and registered a complaint and they promised me to refund the amount within 72 hours. Just after 3-4 hours, they again deducted 5/- for no reason. I again called the care and then again they assured me that they’ll refund me the same within 72 hours. Just today afternoon, they again deducted 5/- from my account without any reason. I’ve no balance left. How would I call in case there is any urgency? Why would it take 72 hours to refund when it doesn’t take minutes to illegitimately deduct from the accounts? I’m suffering absolute harassment due to all these unethical practises. I know you do all these malpractice with all the consumers. Is this the business ethics that you follow? I want my money back in my account asap. Otherwise, I’d be forced to take this ahead. I do also use an Airtel prepaid number for last 7 years. I’m very much satisfied with their services. I hope you’re sensible people and would take this seriously. Thanks,

To the Concerned, I’ve an Aircel Prepaid number ([protected]) that I’m using now for few years. Just yesterday (Jan 7, 2015) I got an sms from Aircel customer care that I’ve successfully subscribed to Glam Diva, which is a VAS service and for that they deducted 30/- from my account. I didn’t give any consent for the service. So I called the customer care and registered a complaint and they promised me to refund the amount within 72 hours. Just after 3-4 hours, they again deducted 5/- for no reason. I again called the care and then again they assured me that they’ll refund me the same within 72 hours. Just today afternoon, they again deducted 5/- from my account without any reason. I’ve no balance left. How would I call in case there is any urgency? Why would it take 72 hours to refund when it doesn’t take minutes to illegitimately deduct from the accounts? I’m suffering absolute harassment due to all these unethical practises. I know you do all these malpractice with all the consumers. Is this the business ethics that you follow? I want my money back in my account asap. Otherwise, I’d be forced to take this ahead. I do also use an Airtel prepaid number for last 7 years. I’m very much satisfied with their services. I hope you’re sensible people and would take this seriously. Thanks, Mainak Banerjee [protected]

sir, myself dharma teja having mobile number as [protected].last month 180rupees was deducted from my account and when i tried to consult care people they are saying that i activated packs actually thing is that when I opened browser a pop up of aircel pocket internet and ater closing it with out clicking on any pack my bal is getting dedctuted sying that u have activated so and so packs.aircel authority people asked for 10 days time to solve my problem even after 15 days there is no call by aircel people. hope you consider and solve my problem, thanking you

All network for the year 5 days sms blocked 2005 sms balance Rs33 unlimited but 2015 RsRs44 but limited sms block days sms cost one Rs 1 100×1=100 network oneone men cost but 100000×100=10000000 all netnetwork happy but people unhappy please close the sms days people happy

I, Baishakhi Seth De, am an Aircel consumer and my mobile no. is [protected] . I did an online recharge of Rs. 60 in my number on 01.01.15 and then the total balance in my account was Rs. 61.40. Though I did not call anyone from 01.01.15 to 05.01.15 the total balance deducted and came to a nil abruptly on 05.01.15 .I contacted with the aircel customare care repeatedly but have not get the proper answer. I activated DND formerly and there is no VAS in my number.So help me to get return of the amount quickly.