Claimed

Aircel Complaints & Reviews

2.8
Last updated Apr 15, 2024
Complaints 10591
Resolved
5247
Unresolved
5344
Quick Links
Statistics
Share
Contacts

File a complaint to Aircel

Having problems with Aircel?

File a complaint and get it resolved by Aircel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Aircel reviews & complaints page 407

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vinaykumar mancherla
from Coimbatore, Tamil Nadu
Report
Copy

Aircel 3g services and customer services are a humbug

Address:Nizamabad, Andhra Pradesh

I am extremely disappointed at the aircel 3g services and customer services.Why do not the higher authorities of aircel take the customer complaints seriously. If they continue to extend the worst services, they will definitely experience bitter taste i.E the impending downfall/collapse shortly in this competitive world.

M.Vinaykumar,
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
maruti gole
from Pune, Maharashtra
Report
Copy

Company do not take any action against my complaint

Address:Pune, Maharashtra

Dear Sir/ madam

I use prepaid card of Aircel Co. my no. is [protected]. My complaint is that i toke aircel to aircel call rate cutter scheme as per the scheme my every first call of the day will be charge at Rs.1, But now i don't want to continue with the same for that many time i call to Aircel Customer care center but still they are not removing the scheme from my number.
So, I herewith apply you to please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
karpagavelan
from Ernakulam, Kerala
Report
Copy

reduction in balance reg.,

Address:Chennai, Tamil Nadu

my name is velan, My mob no is [protected], using aircel network since 2009. I had recharge my mobile on 17.01.2014 for 30 INR. On 18.01.14 morning i had a balance of approximately 12 INR. But in the afternoon my balance has gone. i called to CC around 3.00 P.M . There is no response from the customer care even if i make a complaint. executive Mr. dinesh & Nithya are not giving me a proper response. kindly go through this and put an end...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tusharbera
from Delhi, Delhi
Report
Copy

Theft of Money..

Address:Kolkata, West Bengal

I generally use aircel for Internet need. On 16th Jan, while i was surfing Internet on my Cell phone, I got a massage from Aircel, saying that 'Thank you for using aircel service'. And just immedietly my mobile balance was deduct by rs.25. I was recharge a one month internet pack which still active till 22nd Jan. I called customer care & they lodg a complaint (1-[protected]). On 17th Jan I got a massage from aircel saying that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohitash patel
from Surat, Gujarat
Report
Copy

Without inform activate dialer tune

Address:Hanumangarh, Rajasthan

Hello, sir/madam
Company without inform activate dialer tune on my number [protected] last 3 month
Maine kai bar complaint ki par band nahi ki or mere mobile ka blance cut kar liya main student hu in dialer tune k liye maine kai bar complaint ki par company wale band nahi kar rahe or bar bar mere rs cut kar rahe hai please refund my amount help me
Rohitash patel
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zoya Irani
from Gurgaon, Haryana
Report
Copy

promo balance

Address:Hyderabad, Andhra Pradesh

iam asra begum ihave buy the aircel sim in which they give me a offer of aircel to aircel free and bal given 53 and also given the internet bal also but we are not geted this offer till now since one week was over its very unsatisfy with this network and also the costumercare nois not working when iam calling to him the are busy on other calls...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rave Aquaus
from Mumbai, Maharashtra
Report
Copy

Aircel Numer is not activated from postpaid to prepaid connection

Address:Mumbai City, Maharashtra

I am Nikhil Katkar from Mumbai, I was using Aircel postpaid card(no.[protected] from more than one year. I purchase Iphone4 and got vip number from the Aircel store Mulund. From last few months i was using there 999 unlimited plan but last 3-4 months i was facing network issues. I am currently using this number in SONY Experia dual sim mobile phone my other sim card is from Vodafone. Most of the times when my clients, family member or friends...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prasad Ram
from Hyderabad, Telangana
Report
Copy

worst network coverage

Address:Chennai, Tamil Nadu

I earlier used air tel for 8 years. A brand class coverage they've even in small villages. Due to recent tariff problem, I moved to air cel. Tariff is o.k but where is the network coverage to use it? I'm in center of Chennai city, here itself network is not covered. If I use air tel, I use my phone from my bedroom itself but for air cel, I've to come out to street and use it. If air cel cannot provide this feasibility, why...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Enakshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unale to deactivate cricket pack

Address:Nadia, West Bengal

I have called up Aircel customer care service 5 times for deactivation of a cricket pack that was activated on my number without my consent, every time i have been assured by the executives that the pack shall be deactivated but that never happened. The balance in my account is getting deducted by 50 paise everyday. Apart from this my balance got deducted twice by Rs.15 for some unknown reason. Let alone returning my money, i am not getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rameshsalvi
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduct BAlance

I have a aircel number and i activated unlimited local aircel calling pack atRs10 for 1 day and it was successfully activated becoz i got the message of activation .So i thought that local call plan activated and i use it around 1 hour .When i disconnected the call they charged me around Rs 45 .So total loss of Rs 10 for local calling 1 day pack and Rs 45 for calling so it was Rs 55.And they didnot refund it. They deduct balance many times...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Selvam CK
from Chennai, Tamil Nadu
Report
Copy

problem in sending sms

Address:Chennai, Tamil Nadu

Im unable to send sms from december 30, 2013.. I called the customer and raised a request(1-[protected]) but no response yet.. I tried calling them many times but no proper response. Even I submitted a feedback form in aircel.com but no response.. The worst network ever in customer service. Its been 5 days im unable to send sms....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahul4448
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aircel not provided me the promised talktime

Address:Sirohi, Rajasthan

dear sir/madam, i m a aircel customer in rajasthan. in last 26 December i recharged my no. with Rs.128 by conform information about this recharge that by recharge this u will get back a additional Rs.26 within 4 days. but now aircel not providing this promised Rs.26. so i want to request u to please refund me my balance. thank you very much. Rahul mount abu, rajasthan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raghavendramaiya
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number given to other person which I was using

Address:Bangalore, Karnataka

I had an Aircel number since from 4 years. But recently due to personal reasons I could not use just for 2 months from October 9th, 2013 to December 5th, 2013. When I tried to check the sim card last month (December 2013), the sim card was inactive. I asked customer care representative. They told the number is in other person's name. How can Aircel take back the number from me, since I used it for long time and gave just 2 months gap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
TamilSelvan Jayapal
from Chennai, Tamil Nadu
Report
Copy

Mms cheating

Address:Chennai, Tamil Nadu

My aircel number is [protected], I received an MMS from my friend number yesterday(that too aircel no.) as a link through SMS with passcode, but when I try to open up the page it is not loading(not found, error 503), even customer care can't able to solve this problem(can only block my calls at last).. I searched in Google many times, but I found only that many have been cheated like this. I want the MMS to download if there is any one...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal

Hi, I have recharged with 128 rs and got 1GB of 3G data. For first two days it was working fine and normal usage was being deducted. Today whenever I am using 3G service, wrong amount of data volume is being deducted. For an instance if I'm just switching on internet and instantaneously switching it off, still 2-3mb of data is being deducted. Could you please look into this asap? My number is : [protected] Thanks & Regards,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashant Kumar
Report
Copy

Internet and network problem

Address:Pali, Rajasthan

Sir
iam prashant kumar, i
have aircel prepaid
numer [protected], i
compliant on 27july
2013
numer
1-[protected],[protected]
and network problem
at
my
house and week
singnal
and network hidden
automentic, aircel
colsed
compliant without
share
permission to me, I
ALSO CALL
APPLICANT OFFICER
BUT...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mugilan Nagooran
from Bengaluru, Karnataka
Report
Copy

rental hike and name change

Address:Chennai, Tamil Nadu

First am in Rs.199 plan, next change the Rs.210 plan from Aircel end, again change plan from Aircel end Rs.224, next again change plan Rs.254. 3 times change the plan from Aircel end. Why continuously change the my postpaid plan. How to pay bill from I end ? Kindly revise the my postpaid plan and revise this month bill Rs.283 -------- and Name change, company name to individual name, All document submitted to aircel, verification...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santosh kamlapure
from Visakhapatnam, Andhra Pradesh
Report
Copy

Recharged with 135 Rs but did not receive any balance...

Address:Pune, Maharashtra

Dear Aircel, I did my 135 Rs recharge to my aircel number [protected] from your website on 30/12/2013. I have not received any balance. My Transaction Number is MHR[protected]. I should get Rs 150 Rs balance as per the recharge listed on your website online recharge page. Please check the screen shot attached and look in to it. Regards, Santosh Kamlapure Contact Me on [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
himrulz
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading talktime and PRomo balance

Address:Bangalore, Karnataka

I recharged my Aircel number online [protected] on 27th wiht Rs. 135, where the offer was to get Rs. 150 as Talktime, (mind you your website mentioned Talktime not promotional balance). And I didn't received any balance as of now, calling their CCare, they informed me that the balance was in the form of promotional balance, but I didn't wanted one. Your website mislead me to make wrong choice and now my 135 Rupees are wasted, I just...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashant Kumar
Report
Copy

Internet problem

Sir iam prashant kumar, i have aircel prepaid numer [protected]. i compliant on 27july 2013 numer 1-[protected], and 2nd after few day [protected] and 3rd [protected], and network problem at my house and week singnal and network hidden automentic, NETWORK WEEK DURING GPRS ., no network 24 hours and no gprs or internet work 24 hours. i lost many money for internet but poor quality and poor network for 2g interet. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy