Aircel Complaints & Reviews

Dear Sir,
I have been using Aircel No [protected] for the past 6 months and only for internet usage. few days back i recharged for Rs 68 and i got 68 talktime and i recharged for data pack of Rs 251 for 3 months. suddenly when i saw my balance today its showing talktime balance as 38 only. i did not make any call from my this number. when i contacted the customer care person they said you have activated caller tune and for this they...

Hi Sir / Ma'am, I am Aircel user last 9 months.
Yesterday they deduct 9 rupees for what I don't know and receive me sms
then i am contact to Customer Care but your service time is 08:00 to 00.00.so
i am try in morning call in your Customer care but really your customer
care support is very very very bad i can't believe they cut my call in 2
times without any solution.
This problem...

I am a regular user of aircel network and have experienced many times that aircel has deducted amount from my main account for sending any text message even after having the message pack activated. Many times I have tried to contact customer care representative but due to their poor response and connectivity I was unable to contact them. I would request the authority to take this issue seriously. General problem with aircel are as follows:...

I have taken Aircel Post paid Internet connection, upto few days back it's working fine with fast. suddenly it the speed went down on day. Regarding this i have complained to Aircel Customer Care, they told they will resolve with in 24 hours but it's not happened. I have complained 3 times. but no result in internet speed. Worst of the Aircel customer service level....

i am PRAMOD KUMAR SAHA, phone no: [protected] 207: Txn No. DLR[protected] to Recharge MRP 68 is successful . TT= 0 INR, New Balance 2.29 INR, P.F 60.52 INR, Service.Tax 7.48 INR. Nothing has been updated in my main balance. i want this P.F. amount to be transferred to my main balance...

On the last Saturday, I bought One Aircel Mobile Sim Numbered[protected] with my ID prove of ADHAR Card in Rs.105 from Panvel New mumbai Retailer Shop.
The Retailer told that will be done activate Sim up to tomorrow evening, But it is going seven days But still retailer did not activate my sim. I had requested almost 10 times on his mobile number [protected] please help me what is the right way for me?...

I am postpaid holder of Aircel (Aircel Cellular Limited) services. I have decided to change my plan to pre-paid. I have visited Aircel's Corporate office in PH Road, Chennai on Jan-4. The information I have gathered from them is, after applying for plan change I will get a call in 3 days regarding our confirmation of plan change. After that confirmation they will proceed. I got a call in 3 days, (However the person supposed to...

i am ANKITA GUPTA, phone no: [protected] 207: Txn No. KOR[protected] to Recharge MRP 135 is successful . TT= 0 INR, New Balance 0.00INR, P.F 120.15 INR, Service.Tax 14.85 INR. Nothing has been updated in my main balance. i want this P.F. amount to be transferred to my main balance ASAP....

i called to aircel customer care on 13 feburary 2014 (08.09 am). the reason behind for calling to customer care was, one rupee balance deducted from my account. so i calleed and i got cnnected. a girl answered to me. i explained wat happened. she asked whether i put message booster or not. i said yes. she checked and say ur booster over. then i said two days remaining to over. she said planned changed before four month. i asked her, y u havent...

Hello, I'm facing slow 3G internet service. I have sent multiple emails to the customer care and it was of no use. Most of the time my internet speed is less than 0.5mbps. You guys advertise 7.2mbps...I never even got 4mbps till now!!! Upload speed is slower than 2G. I get 0.03mbps (that is about 3kbps!) I think this is the slowest 3G service in India (Shame on you Aircel) You guys say customer satisfaction is your priority,...

My number is[protected] On 28 Jan 2014 i recharged my number from aircel.com money was reduced from my account but recharge was unsuccessful . I got a message that with in 5working days I will get my money but till now I haven't got my money. No response from service centre They are asking me to call after 1hour...

Dear sir...

aircel company deduct my balance rs. 100 in [protected]@3.30 7/2/2014...
then I contact costumer care.. And they told me that they give my bal back ...
and they also give me a msg like this::-- Dear Customer, we acknowledge your concern and the reference number is 1-[protected]. We shall revert to you by 8/2/2014.Manage your account online at aircel.com...


they not give my money...

hello, I have been trying to get my MNP code from aircel since 6th jan 2014 and I have not received the code yet. I have called the call center fore more than 5 times and they have promised a call back in 24 hours which never took place. I have called them and after a long conversation they gave me a code and I have submitted the code to my new network and they saw that the code is invalid.I have called the contact centre today and...

Hi, I am Arindam Dey. I have an Aircel prepaid (Chennai) mobile connection. I use that connection for using mobile Internet also. Regular basis I use the pocket Internet cards also. But for last few months Aircel is deducting money without any reason. Although I have activated Data Pack and I have sufficient balance data, they are deducting money without any reason. They are telling it as a VAS charge. While they are not sending any SMS after...

i make recharge by 11/- rupees on 08/02/2014 transaction id is[protected] recharge is successful on massage is written but i am not getting required facility 30paise per minutes on other mobile.please sort out my problem.customer care not responding....

I received A fake call on[protected] on my aircel no. that i have won a lottery of Rs.25, 00, 00, 000 from [protected] and the caller asked me to submit my account no. so that he can transfer the lottery amount to it. So, I request all the people to avoid these type of calls and do complain about these fake calls!!!...

Hello sir, i have been using tata docomo number previously and now i have ported MMC from tata docomo to aircel.. Im using iphone 4 and for that i need micro sim.. I went to aircel store 1st in chetpet there they sai that micro sim is not available here and later i went to spencer plaza there i asked for micro sim they said its not avail here for ported customers.. They said that its available in out of chennai in chengalpet i went chengalpet...

I bought new aircel sim after hearing about their internet plan of 447 when I bought a sim I tried with a with sample internet pack and it was good then I have activated 447 Rs internet pack which was for 3 month And it was good at starting after my first usage limit of first month it was too slow I thought that’s ok because I already used the fast data. But it has to renew at next month with 2GB fast data I hasn’t renewed then I tried...

my existg.plan @1.2p/2s., On 22/01/14 I recharged with rs.29/=for ROAMING RATE CUTTER.once I came back at my native place, d call charges is still deducted @ 1p/1s.Accordingly I placed my complaint with customer care vide ref. no.1-[protected]on26/1/14& ensured to solve problem by 28th.Jan'14. Till dt. there is no change in the abv., consequently I am losing my money everyday due to carelessness of d service provider.Even...

sir
I am [removed] my mobile number is [removed] i have ported out from aircel on november month. i have payed my all outstanding bills and ported out. but while billing your aircel has billed for more amount and now i have received an sms that you should
pay the final bill to avoid deactivation. during the last month o[censored]sage i have activated gprs pack of rs 128 but you have charged me unwantedly because you dont want me to...