Aircel Complaints & Reviews

Hi, My Mobile no. is [protected] I am using Aircel prepaid connection for a long time.before 3 days i activated 17 rs 3G data pack which gives 150 MB of 3g data, when it got reduced under 50 MB i activated the same 17rs pack again from my main balance yesterday night (08/11/13), when i checked the data balance it showed that i have 200 mb of 3G data left. i used that data through my pc, in few minutes i got a service message that last used...

Dear sir i am purchase one mobile but not working this AIRCEL JIVI JV A3 DUAL SIM MOBILE WHITE INVOICE-CEPL/618/2013-14 DATE[protected] BUYER'S ORDER NO-4130747 already we send customer care service on sep-2013 10 time call but he is not rebonds B.SELVAM [protected]...

The AIRCEL Center in OMR is worst in the way they handle customers. They gave a number to contact which no one picks up. If you visit the center for a query the person (Mr.Vinoth ) says, "I am not here to answer your questions". The lady who called me to remind about the bill cuts the phone before we can end the conversation (Nov 6th). The center made me visit 5 times but didn't process the letter that i gave them. I don't...

This mail is regarding the violation of a customer having healthy vintage of more than 2 yr's with reputed telecom Company Aircel.It's really a painful situation to anyone who is using a postpaid connection, i never felt shame to come up with the incident that i faced in such a short period of time.Right on 27th of october, i have made the payment towards my postpaid mobile number [protected] in north east circle Tripura.Suddenly...

I unfortunately came to Aircel network from Airtel & activated my account on Nov 4 2014, my network signal shows i am in roaming (Tamilnadu sim) where as i am not in roaming and my residence (proof) is in chennai, i called the call center it was attended by Suganya i told her the problem, she asked me all details, put me on hold & then asked me to call back after 2 hours i asked for a reference no of the call, she put me on...

aircel cheating customers with false offers, then mentions some offers and when we recharged we not not getting what then mentioned in offers.and also their customer care representatives also providing wrong information which leads to waste of our money . they have 197 internet pack .they sending customers saying recharge with 197 and get 1.5gb at 3.6 mbps after that 30 days unlimited internet at 128kbps and when i called customer care department...

I did a 3G-data-recharge on my aircel number around 8 days back, with transaction id KA[protected]; still it is not credited in my account. I had a Rs 997 data-plan active on my number, whose data got exhausted. So, I recharged with Rs 663 on Oct 26th, transaction id - KA[protected]. Now, it is more than 8th since my recharge, still my 3g data is not credited. I repeated checked my data-balance, using their *122*011 number, for last...

i have made a recharge of Rs 198 prior to which i should have got 1.5 gb 3g data and post the consumption of 1.5gb a surfing speed o[censored]pto 128kbps.Now that i have already consumed my 1.5 gb high speed data thereafter i am not able to open any web page even a default web page like google.com.I have been trying to make severe complains and talk to the supervisors of Aircel as their executives arent able to provide a effective feedback.Asking...

Hi, My name is Ravi Kant Gupta, I have recharged my aircel no. ie. [protected] with amount of 108 rs from epayment.aircel.com, the details are below Transaction Status-Success AIRCEL Transaction -IDKA[protected] Transaction Date & Time-01-Nov-2013 16:54:55 Mobile Number[protected] Amount (Rs) 108.00 The amount is deducted from my ICICI account but recharge amount has not been recieved. I would request you to refund my money ASAP. Thanks...

Dear, Sir, I recharged my aircel mobile no [protected] with 128 rs netpack(Odisha region) the aircel.com(official website) of aircel claims that 128 netpack has 1GB 3G/2G balance. But when 300 Mb was remaining the speed suddenly decreased to 24 Kbps what the heck. Do somethin about it. My alternate contact no [protected]. E-mail:[protected]@gmail.com...

sir, I got recharge with Rs 99 on[protected]. that time I had some main balance also in my account. thereafter I called through my aircel no but instead of promo balance, the balance in the main account was being deducted. I was not able to use my promo balance which I got by recharging of Rs 99. still I can't use my promo balance and feel that the aircel company is not providing an honest service. Therefore it is kindly requested...

I have purchased a new Aircel SIM card and recharged it with one time recharge 444. which comes with 6 GB 3G data with the validity of 3 month. I have used about 1.5 GB in about 1 week and it worked fine at 3G speed. From last two days the speed has never crossed 75Kbps on 3G network, it is slower then usual 2G speed. I called at 198 on 28th Oct. customer care representative asked me to recharge my account to place a complain, as i was...

hi, my no is [protected], pune. on 25/10/2013 i recharged with Rs 17/- and got service msg :STV 17 recharge successful: all local calls @1.35p/sec, STD 1.5p/sec valid for 57 days. but it didn't work. local calls of 8sec also, it cut Rs1/- from the account. From that day onwards i tryed customer care and complain no a lot... in every 15-20 minutes, but buzy. if here is no 17 rs pack, it should not accept. now short out my problem....

Aircel has good 3G network in Odisha but very bad customer service and error rectification. I recharged Rs. 127 for 3G top up when my special 3G balance of rs. 444/- for 90 days and 6 GB was exhausted but I still had validity. It got successfully recharged but I did not get my 1 GB 3G top up. After repeated complaints I am still waiting my money to be refunded, but these cheats are looting like politicians. I know these rascals will not do...

I am a customer with aircel since 2011. My mobile number is [protected]. I had recharged on 19 SEP 2013 for Rs. 69/- on https://aircel.com/recharge/‎ website. And my bank details immediately gave me message saying amount debited. But still neither have I got talktime recharged nor has the money debited been returned to my credit card account(VISA Citi Bank Credit Card no 4386 XXX0 XXXX 6650). When I complained about the same to customer...

I am a customer of your mobile network.I had 3G service activated on my no. i.e., [protected] and I was using it for quite sometime. But Recently I purchased a 3G dongle (D-Link) and when I inserted my sim card it was unable to connect to 3G network and showed 'no service' error. Then I used my friend's sim card in the dongle and it worked. But whenever I use my sim it doesn't work. I also had 3G balance left. Now...

Within 2 weeks my 70 to 80 rupees balance was deducted, after that when i was talked with the customer care executive, they are not able to gave me the proper resolution of my problem, they just told that the information was not updated on their server on that time, told me to call them back after 24 hours. But when i called them after the TAT time given to me, i only got the same answer from their. SO, PLEASE SUGGEST ME WHAT WILL I HAVE...

it is very shame when foreigner listen to telecaller executive of india and that's from hyderabad as it is a IT sector...
The worst part is that the executive not only listen properly but also cannot talk properly. Except telegue no other language that the executive speak.. they don't even bother about what the customer is facing the problem they simply hang up the call in between no solutions for the question that customer.....

I am Basavaraj, resident of Bangalore. I am using Aircel and my number ends with 308. Both incoming and outgoing calls were barred two days back. I called customer care, the person promised me that the problem will be solved in 24 hours but when I checked yesterday the number got suspended. I called customer care twice, wrote email to nodal officer of Karnataka but no success. Now I am planning to apply for portability and move to some other...

My phone no. is [protected] Whenever I make 1st call in a day, it says insufficient balance but when i call again the call connects.It happens everyday.Why??? Also I recharged today with Rs.149 online.My debit card balance got deducted but I got no message regarding recharge details(Not even unsuccessful recharge message or refund details) Please let me know the solutions to these at [protected]@gmail.com...