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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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+91 97 3819 9010
1419
634
+91 12 4476 5000
788
367
+91 88 9204 1111
359
196

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+91 12 4429 0524
+91 11 2699 0095
+91 22 4260 6070

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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 413

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M
mvmv745
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair Balance Deduction

I am Manish Vaishnav from Bhilwara, Rajasthan.
I am customer of Aircel and my no is [protected].
On 13 September 2013 my balance is suddenly deducted for Pocket Internet service but i am using which type of phone that is not support any service like internet so i can't do this thing,
Please do something and give me back my money as soon as possible....
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M
Muniyammal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aircel - STD Rate Cutter - at 35p/min instead of 30p/min

Dear Sir/Madam, I am holding Aircel pre-paid connection. Mobile number is [protected]. I recharged MRP 58[Txn No. CHR[protected]] to my account on 12/09/2013 10:10 am. After that, I received a sms from DD-Aircel on 12/09/2013 10:50 am: "STV 58 recharge successful. All STD mobile calls @30p/min with 90 days validity has been credited." When I made an STD call, I found that call rate was 35p/min instead of 30p/min. Kindly...
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A
ashok95
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile No. 9350792345 is discontinued without any reason

My phone no. [protected] has been disconnected by the company for verification error. I am residing at this address for the last 20 years and I have my own house. I have passport, bank account and having approx. 5-6 phone connections of Aircel. If these type of problems are created for genuine users. How one will go with your company?


Your verification team had given wrong information.. I would like to restore my phone...
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S
surasuni
from Chennai, Tamil Nadu
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post paid connection pending

Address:Chennai, Tamil Nadu

Dear sir / madam, [protected] my docomo connection changed to aircell post paid last month 30 th. but till not actvate my mob no. three days my no disconnected in docomo. i am checked in perambur aircel store they sayed that person give the sim card not maching in the system. sim card given the person name mr.nehru. that person cintact no [protected]. i am trying more than three days that person not pick my phone. my number...
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J
Jayaanth
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto renewal of Rs.5 data pack

My cell no. is +91 [protected]. I had activated Rs.5 data pack on 10th of this month. But without my consent the auto renewal is done at end of the day since that day. I tried to contact customer care at 121 and even complaint helpline at 198 but could not able to connect to the concerned officers. Please cancel the auto renewal of data pack as soon as possible....
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N
Nawaz Ahmed Khan
from Bengaluru, Karnataka
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Network Coverage in your area

Address:Bangalore, Karnataka

Hey I m Nawaz Ahmed Khan N my mobile number is [protected]Aircel Plans are good but the worst thing is its network Where if we call to customer care they will not listen properly to us and many a times when we are in urgent their will be no network in our mobile.... Because of call charges i have ported my simcard from docomo to aircel but in aircel i was not knowing that i'll get this type of problem very bad.....:(...
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P
pavan05
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess charges and misleading information

Address:New Delhi, Delhi

I mahavir mehta,have done recharge of one India nation plan for rupees 34 on my aircel mobile no [protected] under which incoming is free and outgoing charges is 1 paise per second as per online aircel website (https://epayment.aircel.com/online-recharge) but they are charging me 1.5 paise per second since last 1 month saying that their policy has been change but information on website id something different when we recharge online. my second...
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N
Nauman Yaseen
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Failure to Deactivate 3G Service

This is to bring to your attention that I have not been able to deactivate 3g service since I first tried to in Feb. 2013. Whenever I send a text to 121 I get the following reply each and every time : " Your request could not be processed. Your previous request is pending." I am sick of this incompetence of yours. This is simply unacceptable, terrible negligence on your part. I have talked to the customer care executives several...
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S
Sibeesh
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Aircel 198 3G pack

Address:Chennai, Tamil Nadu

I am not happy with Aircel. Their customer care is the most worst team in this world . They will not help their customers they just keep on saying to call some other numbers like (214) after calling to 198. I recharged my Aircel number with 198 pack in my mobile still I am unable to download anything from Google play and even I am unable to use Whatsup . I asked their cust team they just said some sites are not applicable for this pack ....
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A
arupsarkar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly debited my account balance repeat for second time

Address:Pune, Maharashtra

This happened for the second time that Aircel again wrongly debited my account balance from my mobile no [protected].Earlier on 08 AUG 2013 when I call Complaints & Requests 198 for not auto renewal of internet pack of rs 98/- due to that my full amount of balance is debited from my account of Rs 147/-they also told that it cannot be refunded . But it is not my fault as auto renewal is not activated which is totally company's fault.While...
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G
gauravkp
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong information provided - balance deduction

on 4th sept. i activated aircel bihar sms pack of 50 local/national sms at rs. 2 - BHSMS2. aircel did not notify that it is auto renewed daily. so when next day, balance of r. 2 was deducted, i wrote an email to aircel bihar customer care. they replied me to dail a USSD - *122*12# to stop it. but, when i dialed this ussd, instead of deactivating the sms pack, it Subscribed me to a minute pack of rs. 12 and they've not done anything in...
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K
Koushik Karmakar
from Kolkata, West Bengal
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Aircel pocket internet plan Rs. 198

I had rechagerd My aircel number [protected] with Rs. 198 wjich is pocket internet plan,(including 1GB 3G data post 3G speed Normal 2G speed). After 3G I received a message from Aircel which is "Dear Customer you have exhausted your High Speed Data quota. You may continue to browse at speeds o[censored]p to 128 Kbps". But my speed is reached to a worse speed 0.00kbps to 20kbps. But when I spoke to customer care executive about problem I...
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S
salman777
from Mumbai, Maharashtra
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false scheme and misguidance by the customer executive

my name is salman muchhada and i have been using aircel since last 3 years, but since few months they have been deducting money from my account for no reason, other day i got a message which stated i will get a talktime of rupees 110 on a recharge of rupees 100, i did that recharge for twice expecting i woud get a talktime of rs 220 but no it was 10 bucks less just 210, i called on their complaint number and recorded the call( thankfully)...
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V
vijaysankar1991
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number permanently disconnected from Aircel service even though I used regularly

Please provide I am Vijay sankar from Tirunelveli district, Tamil Nadu... My
father(Mr.Ravi) bought an AIRCEL number around 8 years ago,The Number is [protected]
problems.
But unfortunately the number gets disconnected from aircel service on
30/8/2013, eventhough we uses the sim everyday for calling and
messaging before it gets disconnected and also they disconnected
without any warning or notifications....
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Address:New Delhi, Delhi

Aircel company customer care representative committed to give me a postpaid connection number of my choice, but now the company is providing me a different postpaid number after address vitrifaction and payment done by me, which is totally disgusting and disappointing matter. I am writing to aware all my friends please keep away from the fake promise. Whenever I got a call from the verification authority, I told him repeatedly about the...
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R
Ramya Kamalraj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge done - Amount not credited in mobile

Hello, I have made online prepaid recharge of Rs.68 through https://epayment.aircel.com/online-recharge/ site on Sep 02 2013. Money is deducted from my bank account. But recharge is not done to my mobile. Kindly refund the amount back to my bank account or recharge my mobile for the same amount....
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P
Prashant Kumar
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AIRCEL NETWORK AND GPRS PROBLEM

Address:Pali, Rajasthan

Sir iam prashant kumar, i have aircel prepaid numer [protected] ,i compliant on 27july 2013 numer 1-[protected], and 2nd after few day[protected] and network problem at my house and week singnal and network hidden automentic, aircel colsed compliant without share permission to me, no network 24 hours and no gprs or internet work 24 hours, i lost many money for internet but poor quality and poor network for 2g interet ,I...
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Ashutosh375
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Net is not running well or speed is 2kb/s in 3G sim & 3G Plan

Address:Amritsar, Punjab

Dear Sir/Ma'am, I bought a Aircel Dongle Sim (30/08/2013), number is [protected] (3g Sim), recharged with Rs. 347 but e-net is running very slow (speed is 0-9kb/s), whereas I had recharged my number with 3G plan and also there is not any number working for data balance checking, I called on 198, which is also not picking my call and not helping me ( l am trying from over 3 days ). resolve my problem soon, please. Ashutosh Tiwari. Amritsar...
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Priyank_shah
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud With Schemes

Hi, I have recharged with 150 Rs to my Aircel maharashtra number [protected] from Aircel official site only. As per site i would have got 150 Rs talk time & 150 MB data balance. but they only give 120 rs balance. Balance is not in main account also. it is some thing like P.F 120 RS balance.. Aircel cheated me before also in some unwanted money deduction matter. Stop this fraud to consumers & give service same as they claim. Please...
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S
Shri V
from Pune, Maharashtra
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Number Porting fraud

Address:Chennai, Tamil Nadu

I've requested for a number porting from Aircel to Vodafone. I paid all my outstanding balance in my Aircel account prior to porting, so that the porting will be smooth. I did this in a nearby Aircel store. But to my surprise they rejected my porting stating, I've outstanding balance unpaid. Guess what? The Aircel store person fooled me by giving a lower outstanding balance, so that the porting gets rejected. Is this the way...
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