Aircel Complaints & Reviews

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Online charging of mobile phone — Refund of failed online charging

On 30 Aug 2011, I had attempted to do online charging of a mobile phone through the "Just Charge-it" website for Rs 500/- I used my net banking through "State bank of Travancore" to do it. The attempt was not successful. However Rs 500/- has been debited from my account in SBT.

I waited so long for the refund, which normally takes only about 2 or 3 days. But the refund has not been made so far.

From my bank account, the reference for the transaction is as follows, which I hope will help you in tracking the failed transaction:

CCA11HCCZ271IG64779444 TRANSFER TO [protected] AVENUES INDIA PVT LTD-

It is requested that arrangements be made at the earliest to refund the money.

Thanking you,

KM Zachariah
Mobile: [protected]

Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in


Regards
Aircel Customer Service Team

Dear Team,

I done recharge for rs 33, It show failed, i didnt get refund . Please do the needful as soon as possible . i have attached the copy of the status

Hi,
I used online recharge ( 2/7/2013) to recharge my mobile with Rs 258/- but failed due to network issue.They will debit the money in my account.
When they will return money back.

Transaction no : [protected].

Kindly check it.

Sir/Madam,
15/07/2013 on onwards I tried recharging online The Amount wiill be Deducted by SBI but i can not recharge my mobile.i am Already wait in four day i can not recharged or not refund amount my account.BillDesk TransactionID MSBI[protected] and Recharge Ref. No TN[protected] and .Please response Quickly.

I requested for gprs connection thru sms and got rply back that i will get connection within 48 hrs, bt merely it crossed more than a month i hve not yet get the connection. The same thing happened to the mms service.I dnt knw what kinda service they are providing and also i beleive this complaint wld do smethng mre than the csr

I can't even send the sms to the number.

you'r company is the most worst company in the india.you have no care about the customer.you'r GPRS facility is totally waste of money. your customer care executive also fool.i did not access any internet facility till i recharge.about 20 complain i submitted in your center but they did not response although now they did not attempt my call. if you have no money then pls call me on [protected] i give you but never try to cheat the innocent people whom you provide service.your company is worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst.

if any one read this mail pls never believe them.

Dear aircel team,
Im manivannan frm bangalore, trying to connect internet to my computer through aircel gprs (pocket internet) frm past 10days im in this process, i unable to do it, i called to customer care regarding this no one is ready to help me out, all having less knowledge i.e every one knows how to do it with only windows XP, but im using windows 7 no one knows abt this, pls some one help me out in this and ill be thank full to you. thank you.

regards
Manivannan

What is the trouble that you are facing because its not the same for all.. so something has to be wrong.. is your phone compatible with the settings? Never the less, you should try and get in touch with the nodal officer n your area, you can get the contact on the aircel website.. or just visit their store.. its quicker.

Hey.. I found this link that can help you … check it out.. http://tinyurl.com/mmbcu8
If this also does not help, its best you visit the closest aircle circle office as they will be able to guide you better… :)

i am having nokia 5130 c-2 and having aircel conection.i want to activate GPRS.i have been send sms GPRS BP NOK 5130 TO 57788. BUT reply from aircei is ' your request could not be processed. to ur phone model does not support this facility'.how to i get gprs conection in my hand set through aircel.

i am having nokia 5130 c-2 and having aircel conection.i want to activate GPRS.i have been send sms GPRS BP NOK 5130 TO 57788. BUT reply from aircei is ' your request could not be processed. to ur phone model does not support this facility'.how to i get gprs conection in my hand set through aircel.my mobile no is [protected].

i need aircel GPRS setting
nokia 5301

hi
my name is siddarth.my no. is [protected].i have taken a aircel card and i activated a gprs of rs 98.on 1st of 8 days the speed is good than afer 8days it has been disconnected i have given complaint.they tell me there is network issue technical fault.after the last 5 days of due date of that gprs it works but speed is slow .regularly i given a compliant my due date is over.after i call customer care they tell me u r gprs due date is over.first u acyivate aservice than call i have started a service on 2nd day till to that i am calling now also but my service is not resolved they r telling me u r problem will solve at 48 hrs or 24 hrs but not aome time the gprs is diconnecting and the speed is opening for one page 8 to 10 minutes pls help me i am tired to given a complaint.i send a mail also to aiircel.pls help me to resolve the problem

how to connect net with our pc .and how to use net on my noika 2626

my name is Brijesh.my no. is [protected].i have taken a aircel card and i activated a gprs of rs 98.on August 09 2nd week. but cant be able to activate gprs on my hand set.

SIR
PLS HELP ME SIR I GIVEN A MORE COMPLIANT TO THE AIRCEL CUSTOMER CARE AND I SENT A MAIL ALSO TO AIRCEL.COM. MY NO IS [protected] /MY NAME IS SIDDARTH RAJENDRA KALE/ MY ADDRESS IS- 5/2 ADARSH CO-OP SOC GAVALI NAGAR, NEAR NATIONAL MEDICAL KALYAN (EAST)
I GIVEN A COMPLAINT FOR THE GPRS OVER LAST MONTH I TAKE A AIRCEL CARD I ACTVATE A GPRS WITH RS 98.AFTER ACTIVATION I USE THAT SERVICE ONLY 6TO 8 DAYS ON GOOD SPEED AFTER THAT THE GPRS IS DIS CONNECTED I CALL A CUSTOMER CARE THEY TELL ME THAT THERE IS A TECHINICAL PROBLEM THEY WANT 5 DAYS THE 5DAYS ALSO OVER BUT THERE IS NO RESULT I GIVEN A COMPLIANT MORE TIMES AFTER DETACTION OF LAST 5 DAYS ARE REMAINING THE SERVICE HAS START BUT THERE IS NO SPEED 1O MINUTES FOR ONE PAGE TAKING.THAN ALSO I CONTINUE TO COMPLIANT AFTER THE DUE DATE OVER THEY TELL ME THAT U R SERVICE IS DECACTIVATED FIRST ACTIVATE THAN CALL. ON 2ND DAYS I ACTIVATE AND CALL THAN ALSO THAT PROBLEM THAN I GIVEN A COMPLIANT TO U R BLOG THAN THEY CALL ME .THEY TELL ME THAT THEY WNT TO SURVEY.TAHN THE SPEED IS GODD AND THEY CAME THEY TELL ME THERE IS NO PROBLEM .AND AFTER THEY GO FROM HERE 2 DAYS OVER THE SAME CONDITION THE SERVICE IS DIS CONNECTING IF CONNECTED THE SPEED IS SO SO SLOW . SIR THIS IS MY REQUEST PLS HELP ME . TODAY ALSO I CALL THEY TELL ME U R COMPLIANT IS THERE THEY R FORWARDING ONE MORE TIME DAILY THAT ONLY THEY R SAYING. PLS SIR HELP US .I ASK THEM HOW MUCH TIME IT WILL BE TAKING FOR RESOLVE OF THIS THEY TELL ME 5 DAYS THE MORE 5 DAYS R OVERING MY MY DUE DATE IS OVERED SO PLS SIR THIS IS MY REQUEST HELP ME ABOUT THIS PROBLEM.TAKE SOME ACTION SIR.PLSSSS .THERE IS MY PHONE NO. AND MY NAME ALSO SIR ASK HIM SIR
THANKING YOU
SIDDARTH RAJENDRA KALE

I am sure thre is a misunderstanding, , , speak to a manager he can sort it out…..

DEAR SIR
MY NAME IS SIDDARTH RAJENDRA KALE MY PHONE NO. IS [protected].ITS COMPLAINT ABOUT GPRS.ON FIRST TIME I TAKEN A AIRCEL SIMCARD.I AVTIVATED A GPRS 98 RS PACK ITS VALIDATE FOR 30DAYS BUT I USED THAT ONLY 5DAYS PROPERLY IN GOOD SPEED.AFTER THAT THIS SERVICE IS AUTOMATICALLY DISCONNECTED.WHENEVER I CONNECT I AM GETTING MESSAGE THAT “THE REMOTE PARTY HAS ENDED THIS CONNECTION”I AM CONTINUES GIVING COMPLAINT FOR THIS PROBLEM.AFTER THAT MY SERVICE HAS STARTED ON FOR 4 DAYS REMAINING FOR DEACTIVATION. BUT THE SPEED IS SO SO SLOW.ITS TAKING 15 TO 20 MINUTES FOR OPENING A PAGE.THAN ALSO I GIVE A COMPLIANT .AFTER THAT THEY TELL ME U R SERVICE HAS BEEN DEACTIVATED PLS RECHARGE WITH 98RS PACK THAN WE SOLVE THE PROBLEM ON SECOND DAYS I RECHARGE OF 98RS PACK THAN ALSO THAT PROBLEM IS CONTINUES I ASK THE CUSTOMER CARE CAN I WILL GET MY BALANCE OF 98RS RETURN WHICH I HAVE NOT USE THEY TELL ME YES.U WILL GET REBACK BALANCE.SO THAN ALSO I NOT GOT THE BALANCE AND THE SERVICE IS ALSO SO SLOW AND MORE TIME IT IS DIS-CONNECTING. SO IN GIVEN A COMPLIANT TO CONSUMERCOURT BLOG.THAN THEY CALL ME N 2ND THERE SERVICE IS ALSO STARTED IN FULL SPEED. AND ASK MY ADDRESS THERE TEAM HAS COME FOR SURVEY .AND THAN THEY TELL ME THERE IS NO PROBLEM.AFTER HE GO FROM THER AFTER 3DAYS THERE IS SAME PROBLEM CONTINUES THAN ALSO I GIVING COMPLAINT CONTINUES.THAN NOW MY SERVICE HAS DEACTIVTED MY DUEDATE IS OVER NOW ALSO THEY R TELLING RECHARGE WITH 98 RS THAN U R PROBLEM WILL SOLVE. I HAVE RECHARGE WITH 30RS ON 20TH AUG 2009 MY BALANCE HAS GONE BECAUSE I ACCESS A INTRNET FOR ONE PAGE 15 TO 20 MINUTE .I HAVE NOT GOT ANY REMINDER FOR U R VALIDITY HAS OVER OF GPRS.I ASK THE CUSTOMER CARE WHEN WILL I GET BALANCE RETURN OF MY GPRS THAT I HAVE NOT USE THEY TELL ME THAT WE R TARSFERRING A CALL TO OUR TEAM LEADER.AND THE CALL IS DISCONNECTING MORE TIME I CALL THEY DISCONNECTING A CALL MY COMPLAINT NO IS NOT THERE FOR PREVIOUS I AM HAVING2 COMPLIANT NO.COMPLIANT ON 24JULY2009 FOR CALLERTUNE NOT CHANGE AND GPRS NO IS [protected] OTHER IS 15AUG[protected] PLS HELP ME SIR THEY R NOT GIVING BALANCE REBACK OF MY GPRS THAT I NOT USE . AND NOT GOT REMINDER ALSO FOR DEACTIVATION

Aircel - GPRS / Pocket Internet Service in Bihar

I recharged with Rs.98/- Pocket Internet Easyrecharge on 07/08/2009 after confirmation through Customer Care. Customer Care officer said "Yes sir it is working well" but today is 23/08/2009 and still i am trying to be connected through Aircel Pocket Internet.
I have complained so many times (almost daily) to Customer Care 121/ [protected], earlier they said it will rectify within 24 hours after 10 days they are saying it is happening due to network conjetion. and trying to rectify it.
But Aircel fail to rectify my problem yet.

I[censored] need aircel gprs settings for ur nokia 5130 then just send PI to 121.U'll recieve settings in 5-10 min.Bcoz even i am a user of the combination of aircel and nokia 5130

pls send me the gprs setting on my mobile either manual or sms i send everything for gprs setting but not received yet. my no is([protected])

Well….. U should get in touch with the nodal officer in your area and get your complaint forwarded through him… keep the previous complain nos. i[censored] have it, that wud help u for reference .

i cant connect it to my laptop it gives an error – “Error 734: The PPP link control protocol was terminated

i am using nokia 5130 . aircel user. i got the net settings after a lot of struggle.but when i got the 14 rupee card and re charged i couldn access net. my uestion is whether aircel and my mobil don go hand in hand

RGSGRESG

How will I connect internet with my Nokia-7610 to my PC. Please confirm me to activate soon. Because its 2 days before i recharged my sim with Rs. 98 to serve the net. and the sms failicty is also not working with my mobile. kindly make me understand.

Sir,
I am Lokesh; resident of Himachal Pradesh, I won Aircel prepaid No.[protected]. Ii have activated gprs in my phone. However it is working but when it is connected to the computer, it takes several minutes for opening a page. Meaning thereby that the speed is very bad.But the company claims that they are providing 115 kpbs speed. It is ridiculous. They should be directed to provide the service as good as they claim. Otherwise, they should not go head with the showing dreams to the customers.

Quite strange, I have been using the Aircel pocket internet for a while and its pretty easy to use and good in quality as well. Generally it gives you around 40-60 kbps which is a good speed and its the same which is committed by the company as well. Talk to the customer care and they will help you with your problem for sure.

sir,
i have recharged rs.98.00 by dialing *234*98# from my cellphone no [protected] for connecting PI on 15.2.2011.but i have received a sms from aircel that soon i have to recharge by rs 98 otherwise my pi will be deactivated.therefor i have dome it on 25.2.2011. now let me what abouts your unlimited browsing for 30 days and etc.your ex.officers are 24 hrs.busy (customer care) they are not in a position to answer me.pl reply.

I am kadir and i am using aircel no.-[protected] and my other no is [protected].I have a poroblem with internet connection using on pc.When i connect my mobile with my pc and start internet, after 5 minutes it autometically get diconnected by the server.This causes me a great problem.When i try to contact customer care they dont give me any reply, they simply say that contact our GPRS department.and i was unable to contact there.so please try to solve my problem.

Dear Customer,

We are sorry for the inconvenience.This to inform that we have noted your concern. Request you to share with us the name and contact details registered for the given number so that we can escalate your concern for a resolution.Please do write to us at [protected]@aircel.co.in.

Regards
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in


Regards
Aircel Customer Service Team

My name is Senthivel

I am user of Aircel GPRS, but it is not working properly. When it was complained to customer care, they give false promise to improve it, but not done.. It is very painful to not only me but also to all the subscribers .

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

i hv recharged pocket internet pack for rs. 98 but i didn't use on pc. And called 10 times in customer care but they didn't reply me. Pls do something . My number is=[protected].
Vishal.

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Hi Venkateshwaran,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.

Dear Mr. Vk Brijesh,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

aircel deducted my balance twice without even informing me in last 2 days. when i went to the aircel service outlet they also did not informed me any thing. this has happened before also. kindly give me number portablity code.
my mob no is [protected]

Dear Sir

I'm using prepaid mobile connection. My number is [protected]. I'm not using any additional service or VAS. Every day my balance is getting deducted. I had spoken to customer care they have told some VAS is activated on my SIM which I have not activated at all. Then I forward a Request for deactivation. Message I received VAS has been de activated from 30 Jul 2014 . But last 05 days I found my balance still getting deducted, and I'm receiving message "Thanks for using Aircel service". Last one year I'm using this number. I have never activated any VAS till date but amount is getting deducted continuously. It came to my notice one week before. even after forwarding the complaint still amount is getting deducted. Aircel is cheating cheating us by activating AVS themselves. Please help me out as soon as possible.
Thanking you
Regards'
Somnath
[protected]

Hi,

I have a issue regarding unwanted deduction of my balance from my aircel no.[protected] I have recharge my no. with SMS pack and while continue using this pack my balance was deducted while complaining against this issue the customer care executive says that your have selected 3G network but at that time I am using my 2G network and this issue is not one time deduction it was happen on 3 times in 2 days...

So I want to refund my balance either I have to port my to another services...

Thanks & Regards,
Kumar Nilabh
[protected]

Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in


Regards
Aircel Customer Service Team

I WANT A AIRCEL BILL PAYMENT RECEIPT. MY NUMBER IS [protected].TODAY ONLY I HAVE PAID THROUGH INTERNET BANKING.

I WANT A AIRCEL BILL PAYMENT RECEIPT. MY NUMBER IS [protected] yesterday. I HAVE PAID THROUGH online gateway sbi debit card.

I WANT A AIRCEL BILL PAYMENT RECEIPT. MY NUMBER IS [protected] yesterday. I HAVE PAID THROUGH online gateway sbi debit card.

I WANT A AIRCEL BILL PAYMENT RECEIPT. MY NUMBER IS [protected] yesterday. I HAVE PAID THROUGH online gateway sbi debit card.

I NEED TO PAY AIRCEL POST PAID BILL THROUGH ONLINE BUT THE AIRCEL WEBSITE IS NOT AT ALL GET OPENING I DONT HAVE TIME TO GO FOR AIRCEL OUTLET TO PAY THE BILL BUT YOUR WEBISTE IS VERY WORST AND THE CUSTOM SERVICE IS VERY WORST BCOZ OF THIS PROBLEM I AM GOING TO CHANGE OVER FROM AIRCEL TO SOME OTHER NETWORK CAN YOU PLS SUGGEST ME WHAT IS THE POSSIBLE WAY TO PAY MY BILL THROUGH ONLINE

https://epayment.aircel.com/aircel-billpay/pmt_face.jsp link is not working .

I NEED TO PAY AIRCEL POST PAID BILL THROUGH ONLINE BUT THE AIRCEL
WEBSITE IS NOT AT ALL GET OPENING I DONT HAVE TIME TO GO FOR AIRCEL
OUTLET TO PAY THE BILL BUT YOUR WEBISTE IS VERY WORST AND THE CUSTOM
SERVICE IS VERY WORST BCOZ OF THIS PROBLEM I AM GOING TO CHANGE OVER
FROM AIRCEL TO SOME OTHER NETWORK CAN YOU PLS SUGGEST ME WHAT IS THE
POSSIBLE WAY TO PAY MY BILL THROUGH ONLINE My mobile number is [protected]

NEED TO PAY AIRCEL POST PAID BILL THROUGH ONLINE BUT THE AIRCEL
WEBSITE IS NOT AT ALL GET OPENING I DONT HAVE TIME TO GO FOR AIRCEL
OUTLET TO PAY THE BILL BUT YOUR WEBISTE IS VERY WORST AND THE CUSTOM
SERVICE IS VERY WORST BCOZ OF THIS PROBLEM I AM GOING TO CHANGE OVER
FROM AIRCEL TO SOME OTHER NETWORK CAN YOU PLS SUGGEST ME WHAT IS THE
POSSIBLE WAY TO PAY MY BILL THROUGH ONLINE

I want to my phone call details period of July2014 To September 2014.My No.[protected].

PLEASE SEND THE DETAILS ON MY MAIL ID.MY MAIL ID:[protected]@yahoo.co.in.

THANKING YOU.

199

199

I have three nos. [protected], [protected], [protected], . I have remitted due amount through e payment and i got the msg that the amount is debited to my account . O.K When I proceeded to remit dues for other two nos. I have got alert message to enter card no.
even after entering the correct no. I don't know the reason for this. Pl. help me to remit the due payments

my number [protected] this post paid plan 199 + service charge total amount 223.60 but this month bill 237.00 i paid this amount i want bill details throgh my email.[protected]@gamil.com

Sir
I received SMS after completed my payment .But till today it will not be credited my Aircel Account .Please check and do the needful for the same as soon as possible.The following SMS i received :-

Name:
Number: DD-AIRCEL
Content:
We acknowledge receipt of your payment of Rs.500.00.The same will be credited in your Aircel account within 2 working days.Your transaction ID is AS73990812311426866597895.
Time:[protected]:21:35

Regards,
Tapas Deb Nath.
Mob:-[protected].
Guwahati.

AIRCEL network in Assam turned totally worsen day by day. I have applied for PORT and received UPC which is DS628995 & date of expiry stated 27/03/2018 subject to clear all outstanding bills. My last bills dispatched for Rs.334/- of dated 19th Feb'2018. But, all Customer Care office situated at Guwahati found closed since 3-4 days. Also vendors through whom earlier payment was made declined to received payment of above bill. Now let me know, how the PORT facility could be availed for the Mobile No. [protected] also, what about the Security Money how it can be received back, which were deposited to AIRCEL against the Mobile No.

Thanking you
CHAMPAK PUZARI
Cell No; [protected] (postpaid connection)
email: [protected]@gmail.com

My Aircel no.[protected], I bought this SIM 14days ago. I am sure, I haven’t subscribed anything but My mobile balance got reduced to Rs.10.
I haven’t got any message related to this subscribed amount.ow can this happen…? How can the current balance amount being deducted without any information. When I called customer care 121 or 198 i dont get any proper response. Dont the company think this is a mere cheet..? How many customers did aircel have cheated like this….? Are we fools to pay or maintain our balance. I need a proper response from your end.

so sir please help me..

Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in


Regards
Aircel Customer Service Team

"Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team"

Dear Customer

We hope u have been provide with a satisfactory resolution from our team.Pls get back to us at [protected]@aircel.co.in for any further concern.


Thanks
Aircel Customer Service Team

Aircel Telecommunication — deducting money from phone balance without any information

I m using 2 aircel simcard ,1 for me & 1 for my wife but now i m afraid to recharge big amount coz in I m using this sim for last 2 months & i got deducted money of some kind of friend's zone activation from their side in both simcard when i complained to costomer care for this deduction they admit their mistake & send me balance back.
Then again they repeted same mistake and they are admitting their mistake but they are dening to send my money back from my balance.
I would be very thankful to if you will short out this crookness from the side of this Aircel telecommunication.

with regards
Durga Shankar

very desprating.it is like pick pocket offence.

"Services like friend zone are Value added services which at times can get activated when you respond to promo call and messages from the service provider. Activating DND service would help you get rid of these.

"

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer

We hope u have been provide with a satisfactory resolution from our team.Pls get back to us at [protected]@aircel.co.in for any further concern.


Thanks
Aircel Customer Service Team

Send message to a number which already registered for do not disturb

This is something disgusting
my number -[protected]
activated dnd on 21st december 2010
One of the assistance manager his name is ali of aircel gallery mira rd told me that after 28th december i will not get any messages or tellemarketing phone calls.
And he told Me after 28th december if you will get any messages or calls you can claim the amount of 50, 000 rupees

Now i am waiting for more two days tell me where should i claim this amount
In two days if ill not get answer with refrence to claim,
Ill give this to media
trust Me il ldo that
Today is 9th jan 2012
Will Wait upto 11th jan 2012

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer

We hope u have been provide with a satisfactory resolution from our team.Pls get back to us at [protected]@aircel.co.in for any further concern.


Thanks
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in


Regards
Aircel Customer Service Team

The same has happened to me. Aircel kept on charging me for 3g usage even after my credit limit was exceeded. The appelate authority is useless and they have not helped me in any manner. I am left with no other option than to move to other service provider.

My Number is [protected]
Circle Assam

I have taken the 2G online service from the Aircel, Number: [protected]. My overall credit limit is Rs.250. The tariff plan is 98 plan and 500 MB free download. After activating the service to my mobile, 1st month bill is OK, but this month (19 Feb 2014) my outgoing service has barred.

I have enquired the customer care executive and they informed that my usage exceed credit limit. They told that my total bill for this month is approx Rs 6000/-. It was very shocking to me and I asked that my credit limit is only 250 and how the usage has gone up to 6000.

Till now i didn't get the proper response from anyone. Even the customer care staffs doesn't know how this mistake has happened.

Now I request to please revise my this month bill amount.

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer

We hope u have been provide with a satisfactory resolution from our team.Pls get back to us at [protected]@aircel.co.in for any further concern.


Thanks
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in


Regards
Aircel Customer Service Team

My no [protected] name Kannan prasad

Aircel — balance detect

my cell no. [protected] . i recharge my no. on 061112 by 50rs . after some time 35 rs balance detect. i call up customer care 5 times but give no naswer

txn no is DLR[protected] to recharged MRP 87 is successful new balance is 0.33 INR and P.F 76.32 INR

my mobile number [protected]
I want to get back my balance .

Even I had called 20 times to customer executive but no response.

Hi Pradeep Jawariya,

Thank you for reaching us at Social Care.

We have forwarded your Complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Dear Pradeep Jawariya,

We regret the inconvenience cause to you.We regret to inform you that as per our records your shared number [protected] you have subscribe unlimted blackberry Social Networking data for 7 days.If you want to Check blackberry data then dial *128# toll free number hence waiver not applicable.

Regards
Team Aircel

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer

The VAS service had been deactivated on your number and the balance has been credited in your account.Our Team tried to contact you.However there is no response on your number.Please do get back to us at [protected]@aircel.co.in for any other assistance.

Regards
Aircel Customer Service Team

Ad on music — I wish to unsubscribe

My mobile No. [protected]. I have been unauthorisedly subscribed to AD on Music. Charges of Rs.15 per 15 days are being deducted even though I have never subscribed for this service. I request you to unsubscribe me immediately from this scheme. I also request that no unnecessary messages sms etc should be sent to my mobile number.

Thanks.

Aircel GSM Mobile Services — Unnecessary deduction of a/c balance

There is unnecessary deduction of my a/c balance and i want to know the reasons of this deduction i haven't requested for any dialer tune but charges for this have been charged from my account..
So kindly revert back my account balance and stop my dialer tune otherwise i have to leave your connection services..
i also try to call customer care but they are also not responding..
My Aircel No. is [protected], Lovesh Sharma

You might have attended to any promotional calls or messages unknowingly which has resulted in the activation. In future you can avoid such instances by getting your DND Service activated . Good luck.

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer

We hope u have been provide with a satisfactory resolution from our team.Pls get back to us at [protected]@aircel.co.in for any further concern.


Thanks
Aircel Customer Service Team

MONEY HAS BEEN DEDUCTING

Dear Customer,

Please visit your nearest Aircel Store with your ID proof stating the name and the address provided by you at the time of purchase of your Aircel SIM card along with an FIR copy of the lost SIM in order to get your SIM blocked and for an immediate replacement of the same.

Regards
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in


Regards
Aircel Customer Service Team

i want to change in postpaid to prepaid

Hi,

I am using post paid past 5months now i want to add GPRS and Internet setting in my mobile. i called customer care last 6days but till now there is no activation done. so i plan to change post paid to prepaid hence psl advise the procedure urgently.


Karthi
[protected]

i am using Aircel network

i am using the post paid plan for the past 5years and above now facing a lot of problems in billing for eg i am not getting the bill for numbers for the past 2years even after a lot of complaints they are not responding so i am planning to change my plans to prepaid
my mobile no [protected]

i am using the post paid plan for the past 4months and above now facing a lot of problems in billing for eg iam not getting the bill for numbers for the total month even after lot of complents they are not responding so i am planning to change my plans to prepaid my mobile no [protected]

I'm using postpaid past 2 years but there's no using for me bloody ****ing aircel connection

Hi,
I am using postpaid connection ([protected]s.sathish)with net also coverage problem many time i cant use my 3g facility so I want to change postpaid toto preprepaid I redreduredreduced my rent plzplz hehelpthe help

Hi Guru Sathish,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

WE ARE USING AIRCEL POST PAID NUMBERS OF [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected].
WE HAVE TRIED TO CHANGE FROM AIRCEL TO AIRTEL.AND WE SENT REQUEST AND PORTABILITY FROM JANUARY 2015.
BUT AIRCEL NOT ALLOWED TO CHANGE, EVEN THOUGH WE PAID IN ADVANCE.
WHY AIRCEL DOING THIS COMPULSORY I DONT KNOW.LOCAL AGENT SAYS THAT WE HAVE WRITTEN TO AIRCEL, THAY ONLY DO THIS AND WE HAVE NO POWERS, JUST FORWARDING YOUR REQUEST.WE REMOVED OUR GROUP CUG ALSO.
WE SUFFERED A LOT AND TRYING TO CHANGE FOR PREPAID.THAT ALSO NOT YET DONE.
WE ARE NOW IN A CAGE OF AIRCEL.
PLS HELP US

I need to change my aircel no [protected] post paid to prepaid reason i leaving this station.
so please kindly help me

I am using the post paid plan for the past 4 Months and above now facing a lot of problems in billing for eg i am not getting the bill for numbers for the past 4 months even after a lot of complaints they are not responding in our agent so i am planning to change my plans to prepaid
my mobile no [protected]

I need to change my aircel no [protected] post paid to prepaid reason i leaving this station.
so please kindly help me

MY NAME IS RAJA
I need to change my aircel no [protected] as post paid in past 2 years .In my comapany the providing for me a postpaid sim, so i need to convert my postpaid no [protected] to prepaid no as my permanent no .
so please kindly help me

I need to change my aircel postpaid no to prepaid
i am using [protected] as aircel post paid in past 2 years .In my comapany the providing for me a postpaid sim, so i need to convert my postpaid no [protected] to prepaid no as my permanent no .
so please kindly help me

I need to change my aircel postpaid no to prepaid
i am using [protected] as aircel post paid in past 3 years .In my company the providing for me a postpaid sim, so i need to convert my postpaid no [protected] to prepaid no as my permanent no .
so please kindly help me

I need to change my aircel postpaid no to prepaid
i am using [protected] as aircel post paid in past 10 month .In my company the providing for me a postpaid sim, so i need to convert my postpaid no [protected] to prepaid no as my permanent no .
so please kindly help me