Aircel Complaints & Reviews

After getting my phone disconnected form the service on 10th Dec Aircel promised me to resolve my issues regarding the network coverage not only at the location of my residence and also roaming and reinstated my cell connection on 13th Decemebr.

Till today as on 28th Dec the issues stand the same and no solution has been provided. Further the invoice had been sent to me for the whole month even when i had applied for disconnection on 29th Novemebr and Aircel kept delaying.
The executive who talked to me on 13th promised me to get all the roaming charges levied to me in Novemeber invoice credited to my account. he ahd 14 days to do so which has not been done.
The calls keep droping when i recieve or make call from my residence. the network is absloutely hopeless.

my name is ritu mob no. is [protected] of aircel. i have recharged my mobile twice. rs. 30 is deducted both time. i complain at consumer care but they did't give me satisfactory solution.pls refund my balance

AIRCEL KOLKATA has worst customer service. I request everyone to not take aircel connection in KOLKATA.If you take, you will just harass. Because nobody in AIRCEL(lower to upper officer) do not hear your complain/problem, but making false promise. you will be exhausted after going AIRCEL store to store.They cannot compare customer care with airtel,vodaphone,tata AT ALL. ha....ITS A HELL AND HEAVEN DIFFERENCE. I[censored] TAKE(postpaid or prepaid) , U WILL FALL IN TRAP.So just think twice..WORST, WORST, WORST

sir in my area aircel network is not there
i want to use aircel 3g
so please solve this problem
i[censored] not solve this problem i will change my sim



address=220 kv rewa road power house naini allahabad

I'm Rajnish Kumar Tiwari, I received a mised call from [protected] number on 25/12/2011, 8.15 PM then I'm call back this number Mr. Vinod Kumar stating that I have win a lottery or Rs. 20 Lakh. On asking from where is the person calling, he replied that he is calling from Aircel. He gave me this number [protected] stating that I shuld call Mr. Sunil Sharma at this number and he will conduct inspection of Account number at my place.

This look like a ferzi call and need to be taken seriously so that nobody is cheated add the fraudsters behind this should be brought to justice.

My name is ADITYA.
I am a student currently studying in maharashtra. I use a pre paid sim card of number [protected] jk When at home. According to the rules of TRAI pre paid sim from jammu doesnt work outside the state. I was in pune from 17 of july 2011 to 6 of dec 2011 due to my academics. And in between this time period some scheme was activated on my sim number [protected] on 30 september. I have my call records which show that between this period my sim was never used. Still the telecom organisation is reluctant to accept their mistake and pay my balance back even after i have given more than 3 complaints.

i haD FURNISHED MY AIRCELL DOCUMENTS FROM PAST ONE MOUNTH YET DUE TO THE NEGLIGENCY OF THE SHOP KEEPER(A.A ENTERPRISES UB HILL DHARWAD)AND THE DISTRIBUTOR MY DOCUMENTS DIDNT REACH THE COMPANY I HAD A BALANCE OF MORE THAN 50 AND MOREVER ALL MY BUISNESS HAS BEEN CUT OFF DUE TO WHICH I AM IN GREAT LOSS NOW THE SHOP KEEPER IS ABUSING ME SAYING THAT THE WONT ACTIVATE THE SIM .I WANT MY NO BACK AND ALSO WANT THE CONCERNED TO TAKE ACTION ON THE SHOPKEEPER WHOSE SO IRRESPONSIBLE AND ERRATIC.I ALSO HAVE MANY POSTPAID AIRCELL CONNECTION WHICH I GOT FOR MY COMPANY I HAVE GREAT TRUST IN AIRCELL BUT THIS INCIDENT HAS S
HAKEN ME OFF PLS HELP ME GET MY NO BACK AND MOREVER THE AIRCELL OFFICE IS NOT THERE IN OUR CITY SO THAT I CAN GO AND COMPLAIN.I AM HELPLESS DONT KNOW WHERE TO COMPLAIN.

NO-[protected]

I have been charged with services that I didn't activate. When I ask for a refund customer care isn't providing it. I lost Rs.10 for some power play service. If I don't get a refund I will file a case against aircel in the district consumer court. I demand a refund because this type of problems only happen if you have balance above Rs.10

Hai, I am Venkatesh. My mobile number is [protected]. I am a aircel prepaid customer. I wanted to activate Aircel 3G Services in my SIM. I am using a Nokia 5230 mobile. I have used Airtel 3G with this set and was working fine. But when I tried to use Aircel 3G I could not Activate 3G Services. When I called 121 from my mobile Their customer support personnel was having a very poor knowledge about 3G. No one of them helped me to activate 3G services in my mobile. Actually I want to activate 3G services (Rs.132 Pack in my number) If you have any idea help me. Aircel Customer support is worst.

for past 1 month i'm receiving missed calls from so many 12 digit numbers.,like[protected],[protected],[protected],[protected],[protected],[protec...⇄
it is irritating me much! i'm receiving atleast 6missed calls from those numbers per day..may i know y they are doing like this?
please tell me the solution.

hii
i have a complaint about one mobile number provided by aircel.my friend at dubai have phn number[protected].bt when am caling my friend the call is going to some other number [protected]..when i serched abt that number i came to know that its a tamil nadu number.pls help me.now i cant contact my friend..

Dear all,

Today arround 5:12PM i have called on 121,and discuss our query along with Mr.rakesh kumar.that guys teling me,system down i have asked the Rakesh if your system is down than whats my fault,,why you are debiting the services charge from my no.50Ps per min.than i requisted him to trasfer my call to your TL,Mr Vikash ,taking the call and speak with me,without providing the solution he disconnent my call, i again dial the no.Miss Madhu picked the call,when i asked"Should i speak with Mr Vikash"my call disconnected by her without saying anything,and now new massage reflecting on my mobile inbox thanks for using internet,

Aircel service id totelly down,and guys has no knowldege how to talk with cutmor,

Waiting for postive replay from your end.

Thanks and regards
kalyan kaundal
[protected]

r/s
from so many days i have been facing the problem of improper sending of messages.u are requested to amend about my query. my contact no. is [protected]...

thanks..

BAD EXPERIENCE WITH AIRCEL

Dear Readers,

This is Vicky from Chandigarh.
From last few days I was keep on thinking to post my complaint against AIRCEL mobile service provider.
3 months back I joined aircel for their services cause of low monthly rental plans and some discounts which they offered . Through portability I changed my airtel carrier to aircel . First two months I got discounts in my bills (which were committed by local distributor) but all the times I had to call them for my discounts and whenever I called customer care to enquire about my discounts they kept on saying that they do not know about such discounts because these discounts are offered by local distributors. Problem came when in third month I called distributor for discount. His number was unreachable and till now its unreachable. And when I called customer care and asked for discounts they denied and said that I have to pay full amount , at that time I paid what the amount should I have to pay. In fourth month they sent me a long bill along with barred outgoing and now my incoming is also barred because of their issues and also I m loosing my fav vip mobile number which did cost me around 5000 rs when I purchased that number. It seems there is nobody in aircel to resolve our issues then there is no point to go for aircel service cause of false commitments and bad network.

Blocked Aircel number : [protected]
Email: kambojv18.[protected]@gmail.com
Contact number: [protected]

Talk time balance amount not credited
My name is Aaron and I have made an online recharge on dated[protected] through my SBI a/c through debit card facility for an amount of Rs. 68/- only. The transaction ( TNR[protected] shows successfully done by Bank site but the talk time balance not credited into my mobile number i.e. +91 [protected] by the Aircel Service Provider.

So please do the needful, take necessary actions as earliest.

Thanking you,

AARON WILSON
Tamil Nadu

sir
I have purchase new Sim card of AIRCEL on 5 NOVEMBER 2011 FROM BAL GOPAL TELECOM TRIPURI PATIALA PUNJAB. After SOME DAY my service has been barred by company. I have call to customer care for Query theen answer was your verification is failed. My AIRCEL number is [protected]. I have gave new ID proof for Reactivated my service but no result. At last i have check by my sources theat theis number is not Activated on my ID. Please Help me because i am gave theis number to my work palace. MY my alternative no. is [protected]

Hi,
I am an Aircel prepaid customer.[protected]
I have take aircel 251 rs unlimited gprs plan on my aircel sim.
Whenever i try to connect my cellphone to laptop,it shows in the browser "Unauthorized Request.Subscriber/Request have been barred."
If i put 's' in front of http,i.e if i try to open a page with https,then some pages are opening.
Please help me with this issue as i am not able to do browsing on my laptop due to this.

aircel very slow internet...........it doesn't come even 10-20 kbps speed...........when i call to customer care executives they told some useless tips........because the net is slow not only for but also for my frieds who use aircel

I bought an Aircel SIM mobile number [protected] on 27 November 2011.
It has not been activated by Aircel since. I have also sent mail care.[protected]@aircel.co.in but no reply has come.

As I have cross verified the TopUP details in website www.aircel.com.

In that they mentioned for Rs 68 we will get the full talk time like i have cross verified the whole site there is no where mentioned like this offer only in this website alone.

After i have rechanged my mobile nubmer [protected] with Rs 68 via my Citi-internet banking option of online mobile recharge.

I got the SMS to my mobile the recharge has done but my balance is no increased Yet.

While I called to customer care they are said this offer only rechange from that website alone not no where else like.

If this is the case they sholud not allow me to recharge apart from this website for this tarrief Rs 68. even they ae not provide the services if we are doing hte same from other website they should not taken my money.

They had not mentioned this on their website.

If they taken the money they need to provide the services.

But they are not ready to do anything on this. I dont know is they simply taking the money from us but not providing the services then what is the use of taken the consumer money from them.
Date of Recharge 11-Dec-2011
Transaction No. DLR[protected]
Amount 68Rs
Mobile No [protected]