Airtel Complaints & Reviews

Hello, in my airtel app, it is showing wrong data plan of other service provider, before i came to know it, i recharge that data plan two times and got wrong benefit whereas other service provider gives the right one, my request to airtel that show the right info or don't show the plan of other sp, don't confuse the customer, as the fault arise from airtel's side, i want my amount refund. Thank you.

My pre-paid mobile number is [protected]. I have done a recharge of rs.349.00 on 14th august 2017, transaction id is 24267160. This plan offers unlimited all local+std call & 1gb/day 3g/4g data with 28 days validity. This offer stopped just after 9 days on 23rd august 2017 without any intimation which is supposed to continue till 11th september 2017.

Mobile numbers:
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Dear sir,
I have been a satisfied customer with airtel since long time. But i regret to inform you that nowadays i am having difficulty in conversations due to poor network reception. The handset’s network indicator shows full signal but i cannot make a clear phone call. This unwanted obstruction posing lots of inconvenience for me.

In this situation, i would request you to take necessary actions to resolve this problem as early as possible.

Thank you in advance for your kind co-operation with regard to the above compliant.

Hello sir,

4g/3g data in airtel is not working from past more than 3 months.
Every month i am paying for 4g but data service does not work all the time when i want use at the place i am present at that moment. I have raised complaint for the location of my office and home where i am facing this issue.
They always say our team is working and and our engineer will come to your place to meet you and check. Their engineer never come to meet me.
. Airtel customer care representative always gives false assurance.

I am not paying to airtel for service when they want it work.
Airtel data service should work all the time when customer need.

Last complaint id: 78746556
My mob: +91 [protected]

I am facing use in bellow address for which i have raised complaint many times.

Address 1 (Office) :
Plot #122, export promotion industrial park, phase 2, hoodi village, whitefield, bengaluru, karnataka 560066

Address 2 (Home)
611, 16th cross road, 8th main road, beml layout, bengaluru, 560066

Thanks and regards,
Ashish donvir

I have recharged Airtel 399 plan.amount is deducted from my credit card but its not reflected on my mobile account.

I Have recharged from airtel.in official site.
date - 23-Aug-2017
Time 16:19 PM

I have also called airtel customer care, but they said there system is slow and they can't help now.

Please help.

Sir,
My office is situated at sbi campus, near gpo indore where approximately 200 officials are working but everyone is facing the network issue when they use data. Always it is working on 2g network and works very slow. Maximum time mobile shows e data instead of 3g or h.
I request you to kindly do the needful otherwise i have to port the number to other company
Regards
Alok patni

Hello,
My name is ravindra and my airtel number is [protected],
Without my consent a service top doctors online got activated and debited rs. 21 unnecessarily.
It has happened with me before with another auto renewal service celeb zone. Airtel did nothing for that too..
I am using airtel since last 10 years or so but not seriously i m losing faith in it. Please look into the matter else yet another number will be ported to jio.

/this is in ref to my previous complaint here it self in which no. Is mantioned wrong. The actual no is [protected].
My complaint is that on 5th julay i had recharge balance by rs 648, validity of 70 days. Althogh on 19th aug. My phone was blocked for want of balance. Consequently i was compelled for another recharge of 648 for 84 days validity, on 19th aug.
I demand for refunded of last recharge of rs.648, as it was forced recharge adopting unfair means
Arpita satish desai

I've a 1499 rs recharge plan which provides 1 gb 3g/4g net with rs55 recharge for 1 year. I generally recharge it with' my airtel ' app and get 1gb instantaneously though the app shows we get 220mb data. On 23rd 00:40 am apprx i've recharged with 55rs through message as i've run out of data but got only 220 mb data and 55 rs have been deducted from my main account balance.
I've called the customer care and they told that only through retailer and mobile app will i get 1gb data but through message recharge iam entitled for 220 mb data only. Why this discrepency of recharging the same amount
Nowhere did they mention in the app or educated us regarding this discrepency.
Ref. No. Cbnrd[protected] given after calling the customer care sr. Officials.

Mobile no. [protected]. A plan has been recharged on this no. Of 349 o[censored]nlimited calls n 1gb data per day for 28 days. Expiry date of this plan is 11th sep 2017. By mistaken a rechage is done of 349 on this same no before it's expiry. This recharge is done on 23rd august 2017. Can you please help me out what will going to happen with this either it will continue after the expiry of previous recharge or not??

Dear sir. I have 68 gb data in my mobile, but i am not getting. On 15/08/2017 called to the customer care they told within​ 78 hours issue will resolve but still i am not getting that. When i called to the customer care they take half an hour time to speak with me. So many times i called to them but my campliant not resolved. Lot of harrsment i taken from them. They are not giving proper customer service. I loss my one week time and i loss my work. I need some penality from them. Kindly help us

I recharged rc 349 rupees unsuccessful recharged payment failed: your recent transaction for airtel mobile number: [protected], amount - rs. 349.0 and txn id[protected] has failed. Using andra bank debit card online recharge cut money in my account can't recharged mobile no pls refund my money back im disappoint to the airtel recharge services im new user i hoped better network but not it

Hiiii... Myself santosh.. M ua customer since 2years... Recently i have problem with ua company n have lot of complaints to tell u but i don't think i can say through text... But seriously m ashamed to b part o[censored] company...# plz don't provide fake promises to customers. If we want to u in touch no response... Blady #... M waiting to us response

I lost my airtel Sim card and now I want a duplicate sim on that number.When I went to Airtel office they are refusing to give a Sim on that number.They are demanding Rs 2000 for that sim.So how I will get my lost Sim card number.I want a new Sim on that number but they are saying I need to link my aadharcard.When I am saying to link my aadharcard they are saying we will not link it.They are demanding money of Rs 2000.Please call me on this number [protected]

Sir, namaskar maine apna phone airtel m diya tha airtel secure plan k under 4 july ko mera document submitted ho gaya tha 11 july ko mera phone mere add. Se pickup ho gaya tha or 14 july ko apke pass deliver ho gaya tha fir 20 july ko mere claim ka confirmation aa gaya tha uske baad mujhe airtel se msg aaya tha ki ap 256 rs. Pay kijiye wo bhi maine usi din kiya tha fir mera ko bola gaya tha ki apka phone 15-21 din m thik ho jayega fir maine 31 july ko customer call kiya unhone kaha under process h fir mujhe 1 august ko phone aaya customer relation officer rajjan ka unhone muujhe commitment kiya 4 august ka but nhi aaya fir maine 10 august tak daily phone kiya mujhe yahi answer mila ki under process fir mujhe miss aanchal ji jo noida branch m sr. H unhone 2 din ka commitment kiya fir mujhe phone aaya ki apko14 august ko evening 6:00 pm tk phone mil jayega but nhi aaya ab mera wo no jisme ye plan registered tha [protected] ko bhi airtel ne band kr diya or abhi tak wo no. Bhi on nhi hua or mera phone bhi nhi aaya aj 40 days se uper ho gaye h mujhe mera phone nhi mila ap pls mujhe bataye ki mujhe mera phone kb tak milega and present my new no. Is [protected]

Dear sir, i, one of the customer of airtel has already paid all my due amounts but my sim is not active despite all my efforts (I approached the nearby airtel store) its been around one month. They say that if you dont use a sim for consecutively more than three month it will get deactivated automatically... So my problem is (I) why are they taking so much time issuing a new sim
(Ii) i had subscribed for 199/- p. M when i got this sim but after using a few month it automatically got upgraded to 499/- without taking even my consent.. Can they even do that if not i want my money refunded
Regards
A disatisfied airtel customer

Bill adjustment not done as promised.
First date of complaint june 22nd 2017.
Repeat email are sent to
Appellate. [protected]@in. Airtel.com,
[protected]@in. Airtel.com,
Nodal. [protected]@in. Airtel.com,
After email is sent, someone used to call and say the issue would be resolved in 24 hrs. But never was done.

Below is latest complaints registered.
Ref id : 86202512 with bharathi on august 11, 2017
Interaction id[protected] with gautam on july 28, 2017 4:30 pm

I recharged my airtel prepaid phone with rs.100 full talk time recharge pack on 23dr august, 2017. The txn id is[protected]. After submitting my card details the money was deducted from my account, but recharge failed. How can i get this resolved? The full talk time pack was available only through the website and/or airtel app. It was not available through retail shops. So i had not other option but to recharge online. I wish to know if i can get a refund or the required recharge can happen at a later date.

I am a student of class ten and my phone is pre paid. I only get rs100 a month for recharge and i got one done today, august 23 for the same amount. I just received a message saying that rs49 have been deducted from my phone for activating some midnight masala service. Not only do i have no clue of what this service is, i didn't even activate it. My amount is rs33 now without making a single call or message. This is unacceptable. I need a refund because i'm only getting a limited amount of money for recharge. My phone number is[protected]. Please look into this and respond as soon as possible.
Thanks,
Muskaan saluja

Fixed line number is [protected]
And first complain number 86355462
The above was for shifting request. I clearly mentioned that if you have 8 mbps or more speed then only i will shift or else cancell the connection. They said at new address they have feasibility of vfiber and can provide upto 24 mbps. Person who shifted the connection no +91-[protected] confirmed me the same. So i asked rather than shifting the 2 mbps connection provide me vfiber at once. They said unless shifting request complete they can't take another request. After shifting done still no internet and i called more than 15 times to customer care and also called the above number, no one to take care. That person provide me another person's number [protected] (Vinay) called him and told him the issue and still no solution. On floor manager yesterday told that by today afternoon i will get call and issue will be taken care. No call and no solution. Raised another complaint 86759566 and still no solution. Just tired with this airtel...