Airtel Complaints & Reviews

Hi sir,
I am a customer of Airtel and using a broadband connection.
from last night m facing the issue with my internet and not able to use it.
M email the company many time using app and via email but they do not respond me.
Can u please help me

Airtel number [protected]_dsl
my contact no : [protected]

Dear sir,
I have already paid the bill amount of rs 984 for the month of july-2017. But i have not receipt any money receipt, hence i request you please provide the money receipt at the earliest. And i will submit for reimbursement of the bill. Once again i request please provide money receipt for every month after payment of bill automatically.
Thanks,
Cstripathy

I am not happy with the 4g facility.. Was very more happy when i had vodafone, the internet facility was much more happy when i had vodafone, when u say 4g speed what does it mean? Please help me with this to get a good speed i did get the portability done from vodafone to airtel for the best internet facility & a good tariff. But i m not happy if you cannot get a good speed paying an amount every month. Need my solution asap if you cannot will sure get my number portable to vodafone again. & stop showing adds of airtel's internet is fast which is just not at all available. Fast to dur ki baat har... Let me know when can i get my problem solved. Need a dead line 7 if it exceeds m moving to vodafone for sure.. As cannot take the pain in complaining the same thing again & again...

Khushboo
[protected]
[protected]@yahoo.co.in

My mobile balance has been unreasonably deducted by AIRTEL.
I have recently activated 349 plan which has unlimited calls and 1 GB data available for 28 days.
I was told my main balance around 79 INR will not be deducted but this is not the case.
They have deducted my balance and my number has zero balance now.
I have also submitted my compliant on airtel but they have not responded.

Accept below email received 09th August 2017
Dear Customer !

Thank you for writing to us.

We acknowledge receipt of your complaint, your reference no. is PR[protected] .

We shall get back to you within 2 hrs.

We thank you for your patience.

Warm Regards,
Airtel customer service team,
[protected]@in.airtel.com
Bharti airtel limited

Since i had requested to port my sim from prepaid to postpaid... There is no response for 16 days. I had called to customer care around 18times for solving this issue but no solution... And i went to airtel store for three times but no solution... I don't know what that # will do in store they don't even pick up the phone i had called nearly 35 times but no response... Now i am changing to bsnl from airtel because of your excellent response...

Due to some idiotic persons company is getting bad fame and finally company gets affected...

I need to complain on airtel store : gopalreddy building gb palya signal chennekothapalli rd munireddy layout hosapalaya garvebhavi palya bengaluru...

Please take it as serious complaint...

Hi Team,

Hope all is going good except customer's satisfaction.

I am writing today to complain of the poor service I received from your company I heard you are a number 1 network in India but when it comes to me, I think you have to be on last position. If I come to your customer's service department I think you need to work on that because it's useless,

I called thrice for a new broadband connection but what I got was just a big disappointment. The person committed me thrice for a technical visit and, but no one rungs my bell till now moreover one executive puts my call on hold for approx 48mints(Executive name Mr Arun)

I trust this is not the way That Awful Company wishes to conduct business with valued customers—I have never encountered such treatment before. I would welcome the opportunity to discuss matters further I look forward to hearing from you.

Thanks & Regards
Tarun Yadav
Mobile number: [protected]
email address: [protected]@gmail.com

After porting my number [protected] from reliance to airtel,,, i hav complaint several times regarding call waiting service problem but they are unable to solve my problem. They are saying that., thats my mobile phone problem. But after inserting the same sim into other mobile.. The problem continued... But airtel customer service dont trust me.. And they closed my complain several times.. Kindly help me

I have an Airtel prepaid connection number [protected] from Indore MP. Whenever I was in roaming I am unable to make outgoing calls, but receive incoming calls. When I am in home network I have complaint lots of time to customer care and they said it has been solved, but the problem remain as usual. Now I am in roaming and facing same problem. I am really fedup with this kind of poor services from Airtel

Dear Team
I am totally fed up with the network. In my office area I am not able to use my airtel number due to network problem. Most of the time when my client call me they found my number is off. Same Vodafone and other network is working smoothly in this area. I have also complained in customer care but no any results I got. So I have decided to port my connection in Vodafone if this will happen again.
Second problem is I have taken 349 plan. In this plan calls are unlimited and the executive told me that my bill will come around 5000. But it comes 900 and sometimes around 600. This is totally miss guide.
I am harassed by your service network.
So kindly solve this problem as soon possible otherwise I will port my number very soon.

As it pathetic from airtel the customer care executive saying sorry. When i recharge the mobile number [protected] rate 51 with 1gb data from paytm. But there was no msg alert on the number that it's been received or not. Just bcz of that i have like donated that amount to airtel. Was a loyal customer of airtel but now this incident is forcing me to move with some other option. That is tacnical fault but my money is gone. Worst experience

I ported from my bsnl number [protected] to airtel. After 6 days my old sim got activated. But, my new sim not yet activated it's been 30 hours since my old sim got deactivated. I am not able to do any activities due to unavailability of my mobile number. Even bank transactions are pending due to otp not available. This type of service is not expected from such a reputed company. Please look into this issue as early as possible

Hi there,

I already have 349 top uped, but today I saw my airtel app that offer for 399 - 84 days but after I recharged I got only 28 days, Then I just complained to 198 they lie there is no offer for this number, What to do? Airtel dont offer what they say? Please help me to get it resolved

Where and how should I contact them to get the issue resolved?

Thanks

I carry an airtel postpaid connection with mobile number [protected] for many years now.
Lately due to poor service i wished to port out from airtel thus requested for port out code, the retention's dept rep. offered infinity plan of 349 with unlimited calling and 31GB 4G data/month. since that very moment my data has completely stopped. i called customer care multiple times but every time they tell me some diagnosis steps. I'm perpetually trying to explain that it stopped after plan change prior to that it was all good.
The supervisor on floor named shikha tells me that my handset device has gone faulty coz everything is good in airtel network. she is unable to give me any logic behind how was data smoothly working before plan change and how can suddenly phone can go wrong. she ended up being rude on call and denied to help further.

I demand my plan benefits and why should i pay for services that i'm unable to use.

My airtel number is [protected]. Got this number in siliguri and currently i'm in hyderabad. Outgoing calls are blocked!!! Tried reaching airtel customer care @121 but that's an infinite loop of choosing options with absolutely no results.
Why would you promise free incoming and outgoing on national roaming and then block outgoing calls??? Seems like a spam to me!

I have been complaining more than 5 times since last 1 month. Every time i call customer executive, he or she register my complain and promise me a date. But my problem is not resolved yet. I called 5 time after every promise date but here i am with same problem. I live in ahmedabad bopal area nd this area is v crowded. I want to write more but there is a limit of 350.

I have an Airtel number [protected].I had renewed my Unlimited pack of 349 yesterday ie 9 Aug but today while trying to call in the morning it showed no balance and no data pack. I had to do other recharges of 200 and 101 just to make some important calls and schedule meetings. I called customer care and she was unaware of the issue and couldn't help me. I demand for my benefits of the 349 pack and also money used for my other packs to be credited back.

Hi my number is [protected] I have ported from Vodafone to airtel on 23 July 2017 after completing all formalities. My sim got network of airtel and I have recharge with 450 but only outgoing call and Net was activated and no incoming call and anybody call me it shows please check the number you have dial so have visited gallery at 4 4bunglow Andheri west and spoken to Kiran about the same so she ask me come after 24 hrs as its a technical issue and will be solve soon but no result I have visiting gallery for last 5 day s but same answer just given me a complaint reference number and the number is [protected] but no result till now and its my business number so kindly do the needful and keep good and well manner staff at gallery and technical department

I have previously also submitted my complaints regarding my last recharge of 399 in which your giving unlimited L+S + 70GB data/day but, after my recharge I have received only calls with 4GB data, and that tym I don't know about that my unlimited calls are also valid for 1 month, so I have only did complain for data activation as per plan, but now I don't have unlimited calls as per plan...u peoples making your customers in trouble and suffer, is this your service, which you are provided... Every time that I have to ask for service activation whom I have paid and offer has already set...such a bad service...you can't even able to apply your own plan properly and making your customers suffer for all this every thing ...I want my pack as per your plan 399...which you have mention...

Shown on a the app recharge of rs45, they will provide 300mb data and done the recharge according to that immediatelyÂ

And after recharge they gave only 75mb. On the day this is been faced second time
And this airtel is a fraud service as i seeÂ
Change to vodafone. Reliance or any other service as this airtel is a complete fraud comapny... Now people realized that bsnl is the best.

The network quality in south bombay particularly in byculla east has gone from bad to worst. Almost mandatory call drops and connectivity issues and when we connect voice is bad and call drops. Rather than spending money to advertise fake customer satisfaction invest in providing real service.. I have been an airtel user for over a decade now and with each promises of better speed and connectivity the reality is far from the promises.. ([protected]...