Airtel Complaints & Reviews

As per the new launch of Rs 399, I did the Recharge of 399 from my paytm wallet and as per the plan i was expected to get 1GB 4G data with unlimited calling for 84days but when i recharged i got something else which was not worth it, I got 1.25GB data for 28days. This is what airtel does, cheating their customers. Really this unexpected from airtel because I have been using this network from last 5yrs and this act made me think twice to change my network soon

I want to upgrade to 4g sim. I tried doing the sim swap by way of sms, tried 3 times with different sim but not happening. Then tried thru aadhar card documentation. Still 4g sim is not getting activated. Store guy keep trying, but no use. Store guy said registered a complaint with contact center. Now my old sim got deactivated and new sim is not activated. Now both the sim are not working. Store people are helpless with no option to try further and customer care nos., are also useless with no solution. Because of poor service i think i should switch over to different subscriber. But because now old sim is deactivated and i can't to number portability also.

My no:[protected].

I applied for a new airtel broadband connection on 30th may 2017. They were fail to connect the broadband service because of some technical issues. I paid 500 rupees as advance payment for the connection through online payment mode. There was no response from airtel for the refund after writing them on facebook about the issue on 8th june 2017 they replied on 10th june 2017 saying we have tried calling you but there was no response. Anyhow after few days i received a text from airtel saying we have issued the check (I paid online on their website. (Why in the world you'll refund me in check. To add inconvenience to the customer) and tracking details were there. I message them on facebook again on 23rd june that i still haven't received the check. Airtel replied saying the take 7-15 working days for customer to receive the check. On 6th july i told them its been 21days and i still haven't got the check. Then again they tried calling and apparently my phone was switched off.
I told them to try calling again (When you have to tell this to a company then you know it they have really pathetic customer service) they called on 24th july and the senior executive asked me to call the courier company (Why i have to?) but i anyways did because its my money and i care about it clearly the don't. I tried calling them immediately after airtel's call and it wasn't going through so i wrote back to ariel about it on 24th july 2017. They replied back on 26th saying my number was not reachable.

I am an old customer of airtel and things were good till the account closer. An extremely awful experience like many other airtel customers when account cancellation is concerned.
We informed airtel people repeated times that we are not using this connection, hence kindly stop the connection and billing. But the billing cycle is continued and repeated harassment calls we have received from their team for bill payment.
The ultimate call we received from them when a person claiming himself a lawyer said that they are going to file 420 against us within 1 hour window and we need to appear at delhi high court next day just because we have not payed the bill for 2 months (Though we informed before to stop the connection and billing). I really can't digest this cheap stunt by such reputed company. After this call i am also thinking if there is a forum who volunteer to file real cases (Not only 420 but also the penalty charge for harassment) against who does such cheap policy to increase their wealth by bleeding their customer. Bill till date is already paid as people like us don't like legal obligation so they use this soft nerve. Being a customer we can't suffer this harassment anymore, so i mailed them mentioning it as an official request to stop the the service immediately and we will not be liable for any bill henceforth after this payment as already informed that we are not using it anymore from past few months. 121 is dumb way, there should be some online facility to take cancellation request to bring the transparency in this process.

We need to terminate the airtel broadband connection. We are very disappointed from your service as it is very costly and we face poor network in the month end. Please tell the necessary procedure to terminate the connection. We are getting many options at much cheaper rates from jio. We have decided to switch to jio from airtel. Please do the needful

I have multiple times raise complaint with airtel with regard to network slowness yet none of the airtel agents were helpful.

I was using prepaid hotspot sim which dint work so i opted for postpaid yet both the sims are the same. Network slowness.

It is quite irritating and annoying service by airtel. * airtel claims to be fastest network in india which fooling people.

प्रिय सर,
एयरटेल इंडिया नेटवर्क,

मेल के माध्यम से सूचित करना चाहता हु की मेरे गाव में आपके नेटवर्क ( 3G/4G ) की जो चाल है वो बहुत ही ख़राब क़िस्म की है, जैसे मुझे लगता है की १ घंटे में शायद ५ मिनट भी होता होगा, जब मैंने आपके साईट ओपन नेटवर्क में चेक किया तो मेरे गाव का नाम ही नहीं है जो इस मेल में संलग्न है,

आप से निवेदन है की उचित कार्य करे की मेरे गाव में ( 3G/4G ) की चाल बहुत अच्छी हो जाये,

आपका,
अखिलेश कुमार तिवारी
ग्राम खरीद बबुरी चंदौली उत्तर प्रदेश
मोबाइल- [protected], [protected]

Your so called 4g data is not even accessible in city like pune n worst thing on that is your customer helpline numbers 121 and 198 both are not working worst company do fake promises. Please dont advertise your company as india's best telecom company yo are worst. I am desperately waiting to complete my 3 months in airtel so i can port my number to a better telecom provider

Hi, i recharged my and my wife's number with rs. 1199 to activate malaysia 10 day international roaming plan. Now when i use internet while i am in malaysia, i am being charged for it from my main account balance.

Recharge date: 8 aug 2017
Recharge amount: ₹1199.00

Could you please resolve this issue asap? I am traveling overseas and i require internet. This is getting really painful.

Since...

I have been an airtel customer since the time airtel started my number [protected], i have migrated from post plan to prepaid. Now i am not able to make calls while roaming, also i am not able to use "facetime" or "imessage"
Customer care does not have an option of talking directly nor do they have options to place our complaints.

Please resolve my problem

Phanindra

I have recharged with rs.147 for 4gb 4g/3g data, 28 days. If i logon to any website, an error 'one. Airtel.in/recconf' is occurring, and website is not opening. The webpage is automatically redirecting to one. Airtel.in/recconf too many times and the main webpage is not opening. The day before it was working fine. Airtel offers are good, but they don't provide services accordingly. I want this problem to be resolved soon, or my money will be wasted.

Shown on a the app and ivr recharge of 399 and done the recharge according to that immediately
And after recharge they are denying the offer and saying that offer is not available on the day this is been faced second time
And this airtel is a fraud service as i see
Change to vodafone or any other service as this airtel is a complete fraud comapny

Respected sir... (No issue solved by customer care)

I am rakesh using airtel postpaid service on [protected]. It is my mail about loosing single strength due to network fluctuation. Custer care had suggest me to change sim to new sim.. I had re issued sim card from airtel store jalandhar cantt (29-july-217) for replace old one but new sim does not work and old one is still activate.. I had again visit airtel 31-july -17 store regarding new provided sim not working they tell me that 1800 airtel number is pending for activate and so this is reason that sim is not working and telling me they have no idea when this sim will work... My single fluctuation problem is still there with old sim. I am proving new sim number that is not working. Please solve my problem.. I had mail 121 4 time they suggest me to activate sim by sending message but i receive message sim is faulty. Airtel store misguide me and wasting my lot of time. Please solve my problem or suggest me what to do.
Airtel store and new sim detail given below
Relationship airtel store : jalandhar cantt, mohalla no-11 punjab pin 144005
(New sim detain for replace old sim)
Sim no.[protected]u

Imsi no. [protected]

I am using the above hotspot but not getting any bill. It is difficult to make
payment of the bill. You are requested to register my mobile no
[protected] and email: [protected]@gmail.com to forward the bill.

Please let me know the amount of bill due today[protected]

I am using airtel wallet. My debit transation has block. Aftee giving the required document, still my account is block for debit transation. No satisfactory ans from customer care and through mail. Every time there is only one ans. "ur problem will resolve in two working days." complaint no in airtel-612385

Note - i have attach the screen shot of reply by company of same ans every time.

Mobile no-[protected]
Name - rahul aggarwal

Dear sir,
This is to inform you that since 30th. July'17 there is no data connection in my mobile. Several time i discussed with your customer care (12118) but every one failed to solve the problem.
For your information i'm recharging rs.345.00 every month through my airtel app. & using htc 4g handset.
My complain details are as follows :
1. Dated 31st. July'17 ref. No.- rprov[protected].
2. Dated 03rd. Aug'17 ref. No.- c2gsp[protected].
3. Dated 02nd. Aug'17 complain id - [protected] at 09.00hrs.
4. Dated 03rd. Aug'17 complain id - [protected] at 09.39hrs.
5. Dated 03rd. Aug'17 ref no. - cmosw [protected].
6. Dated 04th. Aug'17 ref no. - cmose [protected].
7. Dated 10th. Aug'17 ref no. - c2gsp [protected].

Now requesting you advice me what should i do? Please take the necessary steps and do needful as early as possible.

Thanks & regards,
Subrata bal.

Hi

http://clientsitestest.com/ my this domain not working on huwai wifi hotspo

I have 4 airtel wifi device but same problem in all device

But if i am checking another isp like jio and vodafone and airtel boradband then working fine

Please help fast

[protected]
I am waiting for your reply

I have too many calls to airtel and hostgator but they not resposnd me

I had applied for mnp on my phone no. From airtel maharashtra (Prepaid) circle to airtel ncr (Postpaid) circle. It is so strange that even within the same company transfer could be such a hassle and that too from prepaid to postpaid.

The 1st porting request was given on 13th of may, 2017 in the presence of one of your agents mr. Vikas, ph: [protected]. He charged us rs 200 for the new sim card and informed us about the process. Tele-verification was successfully completed and we received sms regarding the same. The call that has to be made with the new sim to the number 59059 to complete the process was also made. The call dropped mid way as the network was lost. We made several complaints on customer care and they couldn't even tell us where was the delay or what was the current status of the request. After a month of follow ups from our side customer care asked us to file a new mnp request.

The 2nd porting request was given on 14th june, 2017 at the airtel store hong kong market, sector - 56 gurgaon in the presence of your employee mr. Nitin, ph: [protected] who charged us another rs 250 for the second sim. He assured us that number would be ported within a week and the previous rs 200 would be refunded in 2 days. Got a call from airtel guy (His number is [protected]) about a month back and he ensured that number will be ported but after that nothing happened. Again when i called him up on august 2, 2017 then he ensured me that number will be ported in next 72 hours but i am still struggling to get my number ported and airtel employees are not picking up my calls.

I have ported my number [protected] from airtel prepaid to postpaid. But there is no signal in that sim and my number has stopped already. I am loosing my loosing my calls and i am going to consumer forum against it.
This is such a bad service for us. Iam completely dependent on my phone.

Your associates pushing us to take postpaid and now no one is there to help me out. I request you to start my number immediately

Sir [protected] is my new bihar airtel mnp no. First this is delhi airtel no. And i apply this no. Into bihar airtel 21 july 2017 then it starts 26 july 2017 then i visit airtwl store then no recharge successful in this no and no msg send in this no. To another no. I contact airtel head patna then no reply me why???