Airtel Complaints & Reviews

Sir, I have received call from your telephone no.[protected] with lady voice and said we are providing free of caller name voice i d you are requested please press 5 after computer voice and assure this facility is purely free of charges Accordingly I do the same .But they charged sum of Rs 150 from my prepaid balance.You are requested to take action and refund my amount.

I hv disconnected my airtel broadband connection almost 2 months before.executive said "humara executive ake payments collect karke jayega." No one arrived. After almost 2 months i got a call from airtel executive from [protected]. She send an executive to collect the bill without any documents.so i said pls bring the bill and reciept and i'll pay the amount. She got angry and told me"ab aapne jis numbers pe call ki hei un numbers pe call karke sabko bolungi k inhone bill pay nahi kiya hei and he is a froud...and she called 3 persons of my contact and said them that "iss person ne fraud kiya hei"...
Regarding this threatening and inconvinience to my contact persons i want to register this complaint... Just let me know how can i give payment to anyone if he doesnt hv the bill and reciept to give... and is that the right way to treat ur customers...?

DURING JOURNEY FROM RAJAHMUNDRY TO GUWAHATI IN TRAIN NO. 12509 between New Jalpaiguri and New Alipurdhar on 09.01.2016 between 9.30 PM to 1.00 PM early hours of Sunday My wife hand bag stolen in that hand bag Mobile with sim card was also there. in this connection block my wife sim card bearing no. [protected] of airtel of Telangana (Prepaid) in the name of T Lalitha Kumari to avoid frauds.

My name is soorycharan . I have a connection of your airtel broadband for last 2 year.The connection earlier was in copper cabling, now we got shifted and the connection is fiber cabling.We spoke to one of your customer manager, he said our plan will be moved from copper plan to fiber plan.This is the call-conversation record number[protected].With this we agreed to shift the connection instead of cancellation.Your engineers narendren (team lead) -[protected] and his team member singaraj - [protected], moved the connection and promised to change the plan, but yet no response from them, if i call they talk rudely. We pay money and why the hell we are treated like this.

Hi Sir, I applied for a new internet connection with airtel they took money from me ON JUNE 4TH 2015. CEF NO: TBLR 6981471

They did not responded 6 days when i inquired with them they told me "we don''t have provision at your location contact airtel customer care they will send the cheque back in 21 days". i argued with them it's your mistake, why i have to wait for 21 days, before taking the money from the customer you have to check can they provide connection or not?. still i didn't get money back, today January 20th 2016 more than 7 months. more than 20 time i called to customer care..every time they saying with in 21 days you will get money back. Why airtel doing like this? cheating people and looting the money from people.taking money from customers not giving connection its one mistake second mistake is they are holding customers money for months which is not fair. Today customer care guy saying this will happen to many people not only you why you are worried you will get your money. like that he is talking.
Help me out my contact number is : [protected] email id : [protected]@gmail.com

FIGHT FOR THE PEOPLE.
GUYS WE HAVE TO DO SOMETHING, STILL MARKETING PEOPLE COLLECTING MONEY FOR NEW CONNECTION IN MY AREA. BUT NO NEW CONNECTIONS. ONCE THINK..IF THEY COLLECT MONEY FROM ONE LAKH PEOPLE JUST 1000 EACH..YOU KNOW HOW MUCH IT IS?
1000 X 1, 00, 000 = 10, 00, 00, 000 IT''S TEN CRORES.
WITHOUT PROVIDING ANY SERVICE THEY ARE COLLECTING MONEY.
CONTACT: Nazeer sheik.

Please activate my sim.. it has been 3 days since I entered the last 4 digits of my election card... and if I call the office they say that your sim card is in process...!

Last 55 days, we are unable to connect internet properly(DATA) in the below area Rajakilpakkam Chennai 73
Made many calls to customer service, nodal team and appellate

Finally sent one survey engineer, he also informed to the tech team. Finally Airtel have sent a bill for my monthly payment. I didn't use any data
BAD Service

Ganpati Teleshopping, with offer, i have send them amount of 6500/- in delivery i got empty box instead of Reebok shoes. Her contact number [protected]

Dear sir/madam

I am Manish Meena . i am customer of your company. I had lost my sim a few days back and I want to block the number permanently. My number is [protected]. Please do the needful.

15 days back I had change the plan since then the roaming symbol is showing in the mobile . I had complaint for that a week back but no satisfactory solution or answer is received from Airtel. Request you to resolve the issue . Customer had other work also & cannot ask for the same issue again & again, Awaiting reply with solution...

Dear Sir/Madam

we have recharges on Rs. 90/- dtd 23.12.15 through INB Avenues Pvt Ltld. vide Ref No.[protected]IG0 BENMNJ9 TRANSFER TO 4 but not Credit in My No. [protected] till date. so i request you Pls Credit in My A/c As soon as possible.

Mob No. [protected]

Hi im shanu raza i missed my sim card no [protected] on dated 19/01/12016.it is request you to block my sim and issue duplicate sim as soon as possible.

Yesterday i did a recharge of 100 rupees from my airtel app, later 100 rupees was deducted from my account but i never got my recharge done. So i had to recharge it again of 100 rupees. I want that earlier 100 rupees recharge done

My mobile No is [protected]. I opted for postpaid 199 plan in December 2015. The usage limit should be 199 and should not cross more than that. Airtel branch themselves desided themselves credit limit as Rs 5000/-. The monthly first bill paid Rs 150. Now from 11 Dec 3025 to 10 Jan 2015 the monthly charges is 513/-. I personally approached anjali communication Belgaum Manager Asish Mobile No is [protected] to discontinue the existing postpaid 199 plan. Because monthly wise bill is increasing. He and his staff refused it. Now my complaint is request stop immediately from today onwards. Or convert the existing postpaid plan to prepaid plan.

I have requested for New Land Line Airtel phone connection in month of Oct-15.
Airtel person came & checked the feasibility and then collected the documents &
installation charges (INR 500).
There onward, I have been keep on following up with the person incharge -
Suresh/ Manikandan ([protected]) for 15 days. Initially, he told that service
person will come tomorrow for installation for one week. Then later on, he has
stopped to pick my calls.
I really got frustrated by Airtel person irresponsible attitude & pathetic
response towards customer.
I am keep on sending mail : '[protected]@in.airtel.com'
Its more than 4 month, nothing has initiated
Looking forward for some positive response from your side.
Please find my details -
Airtel Proposed Land Line No[protected]
Reference No- 638670
Address-
Abhishek Sahu
E1003, Purva Swanlake, (Near By Sai Temple)
OMR, Kelambakkam,
Chennai-603103

Dear Airtel,

My 4G LTG number is [protected]. And my payment due is on 25th Jan 2016.
I have made the payment on 19th Jan 2016 @ 11.43 AM.

In the due course there are several follow ups and disturbance caused by your payment recovery agents. I have been associated with airtel for more than 9 years and have around 4 active connections on my name.

In spite of communicating that the calls are disturbing me, they keep on calling for enquiry. This is really causing me a mental trauma.


If I cross my due date then you have every right to ask me. but when I have confirmed that I have made the payment, still calling me for confirmations repeatedly is not acceptable.

Because of this unethical behavior, I have already requested to cancel my 4G LTE connection.

Just wanted to bring this to your notice, that a customer who has been with you for 9 years is leaving you because of your staff who treat the customer like this.

Better take care of hiring a right executives and right mannered people.

Anyways, you cannot compensate the disturbance caused. I regret the my association with Airtel.

Thanks,
Arvind

Dear sir,
As am using airtel network more than 10 years.
But still am facing signal problem in my home.here most of the persons using airtel only, so pls clear this issue as early.

I have send msg for porting my Sim from aitel to idea network.
Then some where call comes that sir why are you porting your no I said your 3g charges are high then that person gave me offer that for next 3 months we will provide u 1gb 3g net in 177 rs so I said its OK I m not porting my no I will stay with Airtel network
Next day I did recharge of 177 n got 1gb 3gnet after 10 days again I did the same recharge they provided me 500 mb data and 15 days validity
So is it the way to treat your customer ?????

Sir,

I have purchased Air-tel 4 G sim card on 16th of Jan and they said it will activated on Monday that is on 18 th since 16th and 17th was public holiday for pongal . but now its 19th evening still i did not get my number activated . Normally sim card gets activated with in 10 hrs now its been 48 hrs still its not activated can you please say how i can use it if it was like this . then what is the use of buying sim card with air tel ??

After getting a very good feedback from one of my friend, I have MNPed to Airtel from Tata, I have submitted all the required documents and got and SMS saying that the Documents/Address is verified. Asked me to changed the SIM and call 59090. Once I called they say your details do not match Please talk to the executive. Once i Called the executive i come to know they have entered the details wrong they ask me to resubmit the document, why the hell on the earth I should resubmit documents, when their Staff staff has committed such a bunder. They are yet to activate my sim and namesake escalation team is waste of time. I have wasted my time money and 5 days trauma as my regular phone is down. They call me for once and say you are not reachable such a sham. The call is even made during their closing hours so that i can't even call them back.