Claimed

Airtel Complaints & Reviews

2.1
Last updated May 2, 2024
Complaints 54498
Resolved
21957
Unresolved
32541
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4426
2035
+91 11 4266 6500
1938
1018
+91 11 4666 6100
1095
818
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 2246

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anjan Kumar Sinha
from Noida, Uttar Pradesh
Report
Copy

DEFICIENT SERVICES

Address:Ghaziabad, Uttar Pradesh

Airtel digital tv
I had purchased a digital tv and got it installed after making the necessary payment. But even after 3 days the services has not been activated despite repeated reminders and phone calls. On calling one of the executives i was told that the services has been given and he is not even bothered to see if there is any technical problem. I am discontinuing the services,
i have been a regular customer of tata sky...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
guptaswati7
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by Airtel DTH

Address:Maharashtra

Customer ID [protected]

16th Sept 2011: We have filed a request for disconnection and refund of our balance with Airtel DTH. Then we have been told that [COLOR=#009900 !important]technician[/COLOR] will come by 17th Sept 2011. However that day no one came.

19th Sept 2011: We have received a call from technician who [COLOR=#009900 !important]confirmed[/COLOR] that he will come at 7 p.m. on 19th for [COLOR=#009900...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Amogh Joshi
from Mumbai, Maharashtra
Report
Copy

Friend Plan deactivate without inform

Address:Pune, Maharashtra

My friends plan deactivate on 26 Oct 2011.Before did not remind me about this.I complaint to customer care they told me tat your friends plan will be activate within 24 hrs but today is 27 Oct 2011 my friends plan not activate.when cal not possible to activate friends plan . . . I am totally dissatisfied with this, they did not inform me before deactivate my friends plan .... I don't know what to do ?please take strictly action on it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hojha25
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra amount charged, benefits/discounts not given for 3 bills

Address:Pune, Maharashtra

Hi,

My name is Himanshu and i am using Airtel mobile postpaid service (phone number -- [protected]).
My complaint is regarding extra amount charged against my bill for 3 bills. I had already registered a complaint with Airtel in the month of July regarding the discrepancy in my bill for that month.
I am using one Airtel number from last 3 years now and never faced any issues. Recently i changed my bill plan and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fareed.ur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated on full talk time - Rs 300

Address:Bangalore, Karnataka

Hi,

The pre-recorded voice message while I dial 121 my offers and the customer care executive informed me that I can avail full talk time on recharge of Rs 300 (irrespective of mode of recharge - ATM , Online , easy recharge etc).
I had recharged using online mode but I did not receive the benefit of full talk time. I had registered a complaint regarding this ( complaint Number [protected]) to avoid refund the resolution...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
swati1301
from Bengaluru, Karnataka
Report
Copy

Money charged unnecessarily

Address:Karnataka

Hey all,
Im a Bangalore Airtel Subscriber for the last 2 years !!
Cant able to control the India's Biggest Network (AIRTEL) does such stupid thigs ...!!

1.Last week I recharged for Rs.250/- only GPRS I activated (Rs.98 plan).Yesterday my balance was just 25 ,plz note no calls have been made from my number.

Airtel Owner Mr.Mittal has bcom rich/richest/Richer ?? by eating his customers money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devyani HoPper Iitd
from Delhi, Delhi
Report
Copy

unwanted sms

I want to unsubscribe from AD 54321 sms. I never subscribed for it and automatically my balance reduces every day. Please help me as soon as possible. My airtel prepaid number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
60 Comments
Report
Copy
V
vijaysp77
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Airtel Friends plan has been changed without any prior notice

Address:Pune, Maharashtra

Hi,

I had bought a Airtel friendz sim card in Aug 2006, it was working fine as per plan till 20th Oct 2011

But now from last one week, I am charged with some variable call rates 1Rs/Min as it was 10Paise/min before.I have talked to customer care about the matter, then told me that the company has changed the friends plan without noticing the concerned customer. They said your call charges will be 1Rs/min. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
dev_danta
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Broadband

Address:Jaipur, Rajasthan

A/c[protected]

Hi
i have alredy complained about bill of 18200,but there is no solution in that,here i attached mail that sent by customer care,clear show plan activated from 11 of oct....they told me my plan will activated from 11 of oct,never told that actvated in sep'',


From: [protected]@airtel.in
Sent: Sat, 10 Sep 2011 11:13:49
To: [protected]@rediffmail.com
Subject: Re:...
Helpful
Be the first one to find this review helpful
Found this helpful?
16 Comments
Report
Copy
R
Rucha_4786
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Verification documents submitted but still getting repeated calls for submission of same

Address:Pune, Maharashtra

Hi,

I got call from airtel regarding documents submission for verification.
I went to aundh's customer relationship centre and submitted all the required documents.
But still I am receiving calls regarding the same.
When I went to relationship centre(after trying to make 100's of call but no response) they said my documents have already been sent.
However, the customer care executive says...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kishore0003
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer care ever

Address:Hyderabad, Andhra Pradesh

Hi,


Recently i have called up "Airtel Customer care" to activate 3G service on my cell phone with number([protected]), this is where all the pain started, none of the people in the technical support team doesn't know how to treat a customer and i bet they do not even know their own process, which they are working on.
I told them very clearly that i have activated 3G on my cell phone and downloaded...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Deepak Singh
from Devgadh Bariya, Gujarat
Report
Copy

DTH problem unresolved after several complaints

Address:Hooghly, West Bengal

Dear Sir,
Need to matter to be addressed urgently , as it has been more than 15 days now when i logged my first complaint on 15/10/11 to customer care of Airtel DTH at 12150 , i was provided the following service number[protected], but still now the problem has been unresolved.
I called the customer care on 17th Oct, 18thOct , 19th Oct and so on , i had to explain everytime my problem to a new customer executive...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
ujjawal_77
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Yet not activated

Address:Bareilly, Uttar Pradesh

I am really frustrated calling airtel persons there is no response from them. Firstly they have delayed in the installation and after installation my account has not been activated yet. my customer id is [protected]. I called at least 20 times but no worth calling. The credibility of airtel is really ruining. I hope I can get resolution as soon possible. My email is [protected]@yahoo.com....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
surajdas
from Gurgaon, Haryana
Report
Copy

Bill Plan not clear

Address:Gurgaon, Haryana

I have taken a bill plan where I am entitled a bill cap of Rs 100(Billing Cap Limit of Rs. 2000 after which charging takes place as per pulse matrix) which is been confirmed by mail. However, even after several complaints to 198 and mails to customer care, no response has been recieved and all that Airtel does is gives me service request numbersand closed without resolving the issue.

My Airtel telephone number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudheendra Chadaga
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband/Phone Dead from 7 Days

Address:Karnataka

"My AIRTEL phone/Broadband is dead from 7 DAYS and my complaint is Dead in Airtel support office"
AIRTEL Number: [protected]
My Multiple Escalation in airtel also not seemed to be working. I was a loyal customer to airtel from past 8 YEARS, but now I started disliking it because of its unfaithful support system.
reasons
1. A customer call is never taken seriously, my complaint was taken as a service request!!!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
k.bhakuni
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharged but no DTH service

Address:Delhi

I got my subscription recharged ( ID-[protected]) after the due date as I was travelling for last few days, all that is required in this case is a deduction of Rs 10 as charges for activating the suspended service but with Airtel DTH it becomes so bothersome to get the service resumed even after renewal/recharge. I got the recharge on 29.10.11 around 4.00pm for Rs 250, but the service is still shown suspended.
It has happened with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya Kumar Agarwal
from Gurgaon, Haryana
Report
Copy

fake schemes

Address:Ghaziabad, Uttar Pradesh

i have purchase a airtel digital tv in the year 2009. i have purchase a plan on yearly basis and my usage is very less so they disconnect it. and when i called them they just told me that it might be some technical issue at my end...and this keeps on going...and they have a very poor customer services and their staff was very much misbehaved.

now their staff called me up to refill my account that i don't want. today i...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Q
quadira56
from Gurgaon, Haryana
Report
Copy

internet gprs

Address:Jabalpur, Madhya Pradesh

Hi
this is kadir khan
I am using an Airtel number [protected].
Also I access GPRS on the same number.
I am using Rs.98/- monthly plan ( 2 GB ) download.
to solve the query.airtel gprs is very poor serfing and downloading.
please solve my problrm....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Manjar
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

continuous unwanted incoming calls

Address:Pune, Maharashtra

My Mob. phone no. is [protected]. For last three days i.e. from 26 October 2011 I am getting calls from Mob Nos. [protected] / [protected]/[protected]. I do not know the persons calling from these nos. In spite of telling them it's wrong no., they are bothering me by calling again and again. From 26 October 2011 they have called me 25 times. In the meantime I am lodging a police complaint also. Please do the needful
U.V.Datar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
balautr80
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer support from airtel

Address:Kanchipuram, Tamil Nadu

Dear Sir,

I am A.Balasubramanian

last 3 months back, i bought a new airtel prepaid sim card at chennai (valasaravakkam) & also submit a voter id and photo with application form,

after 1 month outgoing call is barred due to proof verification , contact airtel relationship center at chennai (porur) and he said you give a another application form with id proof,
...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy