Claimed

Amazon India Complaints & Reviews

1
Updated: Sep 23, 2026
Complaints 20371
Resolved
1488
Unresolved
18883
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
hema@1205
Jan 7, 2025
Report
Copy

Refund showing credited but not received

To the respected manager,

I'm RAVI HEMA customer of amazon india.

On the day of 20TH DEC 2024 i had purchased a product via PAY ON DELIVERY from amazon.in, order id is[protected]
Amazon was successfully initiate my amount to my bank account but still it not has been reflected in my statement & account also.

My registered phone number is -[protected]
My optional phone number...
Helpful
Found this helpful?
Write a comment
Report
Copy
Dear Amazon Customer Service Team,

I am writing to express my disappointment regarding the handling of my recent order (Order ID:[protected]. The delivery process and subsequent cancellation have caused significant inconvenience and financial loss to me as a valued customer.

Here is a detailed summary of my concerns:

1. My order was scheduled for delivery on Friday, but it was not...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mickri
Jan 2, 2025
Report
Copy

Poor quality hp product

This is a three fold complaint. amazon, seller Clicktech retail and HP.
bought a Hp 222w pen drive, which failed in just a few days.

I checked with hp customer care and they said they do not support pen drives. I should contact the service center.
I contacted a few service centers, they also refused to support stating that they only support hp laptops.
Warranty info provided by seller clicktech retail...
Helpful
Found this helpful?
Write a comment
Report
Copy
O
oo90p0i
Dec 9, 2024
Report
Copy

Baburao vhankol is a cheater - be aware

Address: Pune

I refer to the company owner Baburao Vhankol. He started logic pro software. He is a cheater man. He takes lots of services from peoples but does not pay them the dues.

He runs companies, employee people and does not give then salary. He is a fraud person and many peoples are searching for him everywhere.
His base location is Pune and that too in areas like pimpri, jagtap dairy, pimpl gurav wakad etc.

He...
Helpful
Found this helpful?
Write a comment
Report
Copy
Respected Sir/Madam,

I, Shreyash Nanaware, an advocate by profession, am writing to file a formal complaint against Amazon India for the undue delay in processing my refund, which has now exceeded 48 days. Despite repeated assurances and promises, Amazon has failed to resolve this issue, causing significant emotional distress, financial losses, and reputational damage. Additionally, Amazon’s refusal to process the refund...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nibholi
Dec 2, 2024
Report
Copy

Cocoblu Retail is fake company

There's a seller named Cocoblu Retail on Amazon India.
This is a fake company. They do not respond to queries.
They do not disclose proper product info on product pages.

Their product details are misleading.
It's a fake company. Do not buy any products from them on Amazon India.
You could get cheated....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
1
197890739
Dec 1, 2024
Report
Copy

Refund for a order

I received 3 packets when I ordered 4. And while ordering I was charged delivery charge per packet while ordering. When I asked for refund you are not ready to refund the extra delivery charge that I paid for. Nonsense...
Helpful
Found this helpful?
Write a comment
Report
Copy
I was kept on calling continuously and the initial refund was initiated on 6th oct, respectively 18th oct, 4th november and 13 th november and still not getting refund more than 45 days after continues follow up repeating the amazon team says that only payment stuck and why payment was stuck, they are not able to answer rather they were speaking rudely or putting the call on hold (More than 20 mins) or just disconnecting.

Why...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Babblu1
from Bathinda, Punjab
Nov 2, 2024
Report
Copy

amazon cancelling return pickup without visiting the location

Amazon order no.[protected]
I purchased sleepwell ortho mattress on 5 oct from amazon.
I received on 23 oct, which was defective. I contacted amazon & pickup up scheduled for 26 oct. On 26 oct no one came to pickup, & status was updated that customer refused. I again contacted amazon & pickup was re scheduled for 29 oct. On 29 oct no one came to pickup & status was updated, customer refused. I never reffused, no one...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaiswalsimran
from Kolkata, West Bengal
Oct 25, 2024
Report
Copy

Restricted my account without any reason

Hello,
My order id[protected]
Recently I received an email stating my account is restricted to digital purchases. Wherein I never had any refund request?

I did requested for a return this month that too of Rs 200/300 and neither I have any other account.

Then why such harrassment? Whenever I am placing any order it's getting cancelled without any reason and all I am getting is the same...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dazzling Day
from Lucknow, Uttar Pradesh
Oct 12, 2024
Mar 5, 2025
This thread was updated on Mar 5, 2025
Resolved
Report
Copy
Resolved

amazon - refund not issued for more than 13 days

I ordered a Vamas Women's Silk Padded Self Design Sleeveless Readymade Saree Blouse worth Rs 1349/- on 14th Sep 2024 and got it delivered on 20th Sep 2024
Unfortunately the blouse was tight so I placed an exchange request for a larger size.
I received the larger size on 27th September but this time the blouse has stitching issues so I placed a return order on 28th September. The delivery boy picked it up on 29th September. It...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: https://amazonestorelogistic.in/ 10th Floor, Raheja Mind Space, Building No:9, Opposite, The Westin Hotel Rd, Phase 2, HITEC City, Hyderabad, Telangan

I recevied call from amazonestore logistic to open delivery store franchise.
They first ask for 15500 ruppees on the name of registration changes which I paid on account
A/C Holder- AMAZONPVT.LTD.
A/c No. : [protected]
IFSC Code : KKBK0007494
Branch Name : HI TECH CITY
Bank Name: KOTAK MAHINDRA BANK
Handling Officer : Ms. PUNAM

After registration complete they provide me usename/pasword...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shriyank Singh
Aug 7, 2024
Dec 17, 2024
This thread was updated on Dec 17, 2024
Resolved
Report
Copy
Resolved

After pick-up of item they are denying for refund of Rs 2,999

I had ordered CrossBeats watch of Rs 2, 999 which was picked up for return on 20-Jun-2023. It's been more than 9 months, and I have not yet received refund. Previously it was displaying on the Amazon account that refund will be issued once they receive the item. Now, it is showing in the refund status that product is lost in transit.

Is it my fault? Why Amazon is not issuing the refund.

This is total fraud. They...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
L
Liané Fouché
Jul 29, 2024
Report
Copy

Amazon online mall task platform is a scam

I got an online job from Amazon online mall task platform and I was told to recharge to complete a task which I recharge 1000 which I did and completed the task and was ask to recharge 9578 again which I did and completed another task after that I was told to recharge 15100 to complete the last Task I and recharge it before i was now told to recharge 211700 which I don't even have so I loan in a bank to have that money still i did not get...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
K
KRM CORPORATION
Jul 8, 2024
Jul 12, 2024
This thread was updated on Jul 12, 2024
Report
Copy

a-to-z claim resolution and vendor support

Dear Amazon Team

I am writing to address a critical issue related to an A-to-Z claim filed by a buyer. The details of the case are as follows:

Order ID:[protected]
Buyer’s Name: Mars Edpal Instruments Pvt Ltd
Claim Date: 06/06/2024

Requirement: Need Top Level Escalation Team Resolution Call on [protected].

Case History: [protected], [protected], [protected],...
Helpful
Found this helpful?
Write a comment
Report
Copy
I have ordered OnePlus Nord 3 on 18 June 2024 at 19999 that is delivered on 20 June. After a day I saw a minor gap between display and frame of phone (check out the picture below) and raised complaint for replacement on 21 June. I got replacement on 25 June that is to be delivered between 7am to 10 pm.
On 25 June, I waited for delivery, but I didn't get any call from delivery boy till 7 pm and then I talked 3-4 times to amazon agent...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Palcapri
Apr 20, 2024
Report
Copy

Account closure and unable to get refunds

Hi,
I have placed 3 orders with Amazon on 11th April'2024, these were all prepaid orders with products mentioned as eligible for returns and exchange.

I received 3 items of the order on 13th April'2024 and when I was placing the return of the order that got accepted but thereafter I got the mail from Amazon that they closed my account due increase of returns/refunds.
While the delivery person has taken the return...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
parthgohil9
Mar 30, 2024
Oct 14, 2025
This thread was updated on Oct 14, 2025
Report
Copy

Complaint Against Amazon India for Failed Deliveries and Misleading Information

Dear Sir/Madam,

I am writing to file a formal complaint against Amazon India regarding two orders I placed on March 27, with the following order IDs:[protected] and[protected]. Both orders were expected to be delivered on March 29, however, they were not received as promised.

Upon contacting Amazon’s customer service, I was informed that the products were damaged in transit. Despite my insistence...
Helpful
Found this helpful?
2 Comments
Report
Copy
L
Laksh Keshwani
Mar 18, 2024
Apr 23, 2024
This thread was updated on Apr 23, 2024
Report
Copy

My order was cancelled by amazon and they are not refunding my money back to me.

I have placed a order on amazon for iPhone 15
the order got placed but after 15 mins amazon cancelled the order from their side and now my money is also with then
i have all the screen shots for my order....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
K
Komal nadeem
Feb 27, 2024
Feb 11, 2026
This thread was updated on Feb 11, 2026
Report
Copy

Taking 2 lac as investment n give commission fter that no money no commission

Address: Amazon karachi /job no 072918
Website: Flikmas. Com

This scam is on Facebook page that we r hiring part time worker for amazon sales n u invest we give u commission Congratulations on being familiar with the basic work process and successfully joining the company. Please add your exclusive mentor. She'll teach you how to request withdrawals and make sure you receive your daily income! You can contact your tutor every day when you have time, and she will arrange work and make money for you....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy