Amazon India Complaints & Reviews

I ordered almonds from Amazon on 11 April, the order ID is[protected] This product has not been delivered to me yet Amazon has marked it as delivered. I want a full refund. I am very worried. I hope that the refund will be given soon. Please call me. Call me [protected] my gmail ID [protected]@gmail.com area pincode 283101...

Hi, I had purchased wakefit wardrobe from Amazon India 2 months back. However, I returned this product back to wakefit through Amazon after which Amazon status show that it has refunded my money back but I have not received any refund from Amazon or wakefit. Amazon says seller will refund and seller will say Amazon will refund. But seller and Amazon playing with us. It is almost 1 month that I have not received my refund. Just can't believe...

Hi, I ordered "Kibo Women's Solid Lilac Organza top" and
"DEIDAD Women's Regular Fit Cotton Printed Top_Multicolour" from Amazon on 16march25 . Due to not fit reason I returned "DEIDAD Women's" top and "Kibo Women's Solid" was put for exchange size XL by me. On 26March2025 my both the orders was picked up together . As per amazon business policy my refund was to be initated but no return was credited . I talked to 3-4agents of amazon...

I purchased a Samsung Galaxy Note 20 Ultra 5G (Mystic Black, 12GB RAM, 256GB Storage) from Amazon India on March 4, 2025 (Order ID:[protected] for ₹53, 999, expecting a brand-new, Indian model with warranty. However, I received a used, single-SIM device that was out of warranty, as confirmed by Samsung Authorized Service Center. The first call on this phone was made in June 2022, proving it was used and refurbished. Despite raising...

Hello

I have ordered Casio G-Shock 2100 in Rs 9195 and they delivered it on time after unboxing my order i found it was used and found different g-shock cover box
then I call the customer care and told them I got used watch and they took my complain and told me please wait 4days for our team to investigate . Then after four days I call them back again and they told me we have sent you the right product we can’t return...

I invested money to them. They said after completing those tasks I will withdraw the commission. After that they offered the big tasks that I would have to add more money. I refused and asked for my money back. They didn’t give me back...

I am amazon customer from last 5 years. I have amazon pay account. I have auto setup on my amazon pay account. My due date was 5 april i have fund available in my account but still payment did not go through and i got rs 300 late fee. I am trying to connect with amazon customer service via chat and mo one is helping me. They just transfering to another person ad then they just disconnecting chat without any resolution and without any notice....

I'm writing to report an issue with my recent order Order ID:[protected] Order placed on 29th March 2025, which was marked as delivered on April 2nd 2025 but have not received it.

I have checked with my neighbours, delivery location, and tracking details but the package is missing. I kindly request your assistance in either locating the package or issuing a refund/replacement.

Order ID:[protected]
Item: Newish Pepper Spray
Delivery Address:Charvi Premium PG for Women Besides Image Hospital, Madhapur, Hyderabad Telangana 500081
Delivery Date:April 2nd 2025
Delivery Partner Number:[protected]

Please investigate this matter and provide a resolution at the earliest.

We checked the CCTV but didn't find the delivery partner. Please consider refunding or replacing the product; otherwise, I'll seek alternatives.

I ordered an MSI GeForce RTX 3060 Ventus 2X 12G OC graphics card (Order ID:[protected] on March 12, 2025, from Amazon.in for ₹28, 049. On March 16, 2025, I received a used, dusty GPU fan instead of the ordered product, with no invoice. I immediately contacted Amazon support, provided photographic evidence, and escalated the issue to the Grievance Officer. However, they refused a refund, citing "internal investigation results"...

Respected Sir/Madam,

I am writing to lodge a formal complaint against Amazon India regarding a serious issue related to poor product quality, return of the product, non-receipt of refund, and wrongful blocking of my account.

Details of the Complaint:

1. I had placed an order on Amazon order number[protected] for peter Enland formal shirt

2. The product delivered was of...

Order No:[protected], I had ordered CMF by Nothing phone back cover Qty-1Nos.
Item Yet not received amazon order status showed items successfully delivered on[protected].

Kindly resolve the above issue as soon as possible

Respected Authority,
I am filing this complaint against Amazon India for failing to honor a written refund commitment.
Issue Summary:
I purchased a Tommy Hilfiger bag in March 2023 at a discounted price of ₹2, 699 (Order ID:[protected].
The bag had a manufacturing defect, and Amazon approved the return.
Amazon Representative Saranya K assured me in writing that if I placed a new order for the...

Wrong item received, instead of Tetley Green Tea, Lemon And Honey, 25 Tea Bags, 39 Grams, Amazon has given me some other item Mustard oil.
Order #:[protected]
Ordered March 31, 2025 7:25PM
[protected]
[protected]@gmail.com
I ordered the item through Amazon fresh for Rs.145/-
Now since wrong item was received, I asked them to pick up the wrong item and replace me with the correct item.br...

I have booked a item on Amazon.The order details are as:
1) Order no.[protected], dated 10 March 2025, value Rs.329/-
2) Item was about to deliver on 15 March 2025
3)I returned the item on 14 March 2025 due to the breakage of phone.
4) Today it is 29 Mar 2025 and we have not got any refund till date....

Below is how my AC buying experience has been from Amazon (INDIA).

16th March 2025
I ordered a Panasonic 1 Ton 4 Star Wi-Fi Inverter Split AC (Model No. CS/CU - WU12YKYXF).

19th March 2025
I received the order and shared the OTP with the courier vendor.

20th March 2025
I received a call from the Panasonic Service team from the installation of the AC.

Once the...

On 19 Mar 25, vide order no.[protected] I had placed an order on Amazon.in website for an Ayurvedic medicine named "Gokshuradi Guggulu-80 tablets". I have received a wrong medicine named "Vatkulantak Ras". On complaining, it says 'item not under return policy'. There is no option to say that it is a 'wrong item delivered requiring refund or replacement. This is ridiculous. Firstly, the wrong item is sent, there is no option to say...

This regarding my order no.[protected] dt. 15 Jan.2025.
I had ordered 2 wash basins with faucets as per product description on the Amazon site. However, wash basins were delivered without faucets. I had lodged a written complaint by email also. I wish that faucets which were not delivered be delivered.
Screenshot of my email is attached below.
Kindly look into the matter and do the needful....

I have booked a item on Amazon.The order details are as:
1) Order no.[protected], dated 28 Feb 2025, value Rs.2749/-
2) Item was delivered on 05 Mar 2025.In good condition.
3) As item was not meeting our requirement.We put a request for return pick-up.
4) On apporval, item was picked up on 07 Mar 2025 by Mr. Arsad Khan on 07 Mar 2025 at 17.40 Hrs. We have CCTV footage too.
05) Today it is 21 Mar...

I am writing to formally report an issue with my recent order placed on Amazon India. I ordered a Suzuki SCX-48 Chromatic Harmonica (Order No.[protected], a high-value item costing approximately ₹12, 000. However, upon checking the delivered package, I was shocked to find that it contained an old, empty box of a different harmonica model instead of the ordered item.

When I checked the order status online, it stated that the product had been delivered successfully. However, what I received was clearly incorrect and appears to be a fraudulent shipment. I have attached pictures as proof of the incorrect item delivered.

I am a loyal Amazon customer in the USA since 1998 and have always trusted Amazon for reliable service. However, this experience with Amazon India has been deeply disappointing. Given the circumstances, it appears that I have been scammed, and I expect immediate action to resolve this issue.

I request an urgent resolution to this matter by either:

Sending me the correct product immediately, or
Issuing a full refund for my order
Please escalate this issue to the appropriate team and provide a prompt resolution. I trust that Amazon values its customers and will take the necessary steps to address this case fairly and efficiently.

I look forward to your immediate response with the next steps.

Sincerely,
Tushar Gupta

This is regarding order No[protected]
I had ordered Amazon choice/ Prime product - Atomberg Renesa Prime 1200 mmBLDC Ceiling Fan on 13th March which was supposed to deliver o 15th March. Amazon delivery partner did not attempt the delivery and udpated fake status as delivery attempted and returned. When I raised escalation to Amazon customer service, they apologized and guaranteed that it is now scheduled to deliver in the...