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Amazon India Complaints & Reviews

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Last updated Nov 28, 2022
Complaints 19170
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Amazon India reviews & complaints page 8

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I was ordered the mobile from amazon but due to technical issue I want to return that order and return started and delivery boy take my phone but not update it in tracking till now i am not getting my refund evrn company also do not know about the product as they did not support me I want my refund back...
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I ordered an amazfit GTR 3 watch worth 13250 on Oct 2 2022 and received a fake product on Oct 9 2022

I've made multiple attempts to complain about this to Amazon customer care and everything in vain.im really annoyed about this..I'm not getting a proper reply from amazon...
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A JIO PHONE NEXT 32GB ROM, 2 GB RAM blue smartphone was ordered on 23 August 2022 for Rs 4549

Delivered on 26 August 2022 to a different customer via Bluedart with transaction ID [protected]

I haven't got my order till date

Neither Amazon, nor Blue dart taking any sort of responsibility...
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Received a call from delivery against I told him give to my flat mate as she is at home he said he needs OTP for approval as he is there at my home only I give him but not delivered the order and updated the same on the app as Delivered.

Tried contacting customer care they are no help asked them to share delivery partner details so i can go there and collect my courier all i just want my order as i make the payment(8294 rupess)...
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I placed an order for a parcel, and did not receive it, though it showed "delivered" on the website.

I ordered 4 echo dots: 3 from my business account, and 1 from my mother's business account (this is the one that did not get delivered).

I ordered it on the evening of 5th of October 2022 from my credit card, and I checked the status of Friday, and it showed "Delivered", however, that was not the case.
br...
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I ordred IQOO Z5 on 9th sep 2022 on amazon ..i had issues in the device called customer care, they told that they will arrange replacement device, , but i didnt recieve that order and it got cancelled .again called customer care they told that they will arrange refund after picking the old device..20days over still nobody came to pick the call after followups with amazon..i took the phone on emi basis ..now who will bear the emi ..my bank...
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I purchased one plus ten t mobile get delivered on 2nd Oct ordered moonstone black received Jade green i registered complaint may times but no response from Amazon they given time for 3 time but no response even in site it's return replacement available but site not working very worse behaviour of representatives i request many times that let me clear it's why not replaced...
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My amazon order id #[protected]
Was cancelled on 26th september
Its has been 18 days till now and i still did not receive the refund i contacted amazon customer service and they told me that my refund has been initiated on 26th itself
But i still didnot receive the refund yet nor the rrn number
I have been contacting amazon since the past 2 weeks for the RRN but still i did not receive and all they are...
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Dr First Steamer not working and its under warranty period
Amazon India customer support has been notified about the posted complaint.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Amazon India — Amazon refund not received in bank

    Amazon has said refund initiated but I have not received yet in my bank account. Bank is telling me that they have not received any money from amazon end. Pls help me sir as it is Rs 53, 490. My hard earned money I am not getting.
    Pls help I am attaching details....
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    Did a similar oder from amazon shopping app realme power bank oder id[protected] which was 1599 which we returned it for some reason return complete its amoun 1599 4.10.2021 RRN NO[protected] indian bank AC [protected], IFSC IDIB000M737 sent by amazon people whose RRN NO is[protected] but till now the money bank has not updated...
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    I ordered one blood pressure machine on 27 Aug, and yet the status of the order is not yet dispatched, I have compliant 4 times every time it is mentioned that I wait for 3 days, and still the status same. problem is not resolved it.
    Amazon India customer support has been notified about the posted complaint.
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      Return pick up not done by Amazon.
      for OrderId: ‫[protected]
      Item return pick gets scheduled on the 6th Oct. in evening it was marked as return cancelled.
      Again after speaking to customer care it was reschedule to 9Oct, and same no return pick up.
      It was rescheduled to pick up on 12 Oct, and again return didn't happened.
      It was rescheduled again to anther date....
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      Kingston 16GB DDR4 3200Mhz Non ECC Laptop Memory CL 22, RAM SODIMM (KVR32S22D8/16), Green.

      Product is not working. When checked with Kingston customer care, they said it is not a genuine product, so no warranty. Amazon says lifetime warranty (5 years). Amazon investigated and closed the matter citing no problem with the product not considering my complaint. Product cost is Rs. 9000. Now, I am left with a nonworking product....
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      I have returned buttler soda maker which i have ordered through amazon and as of some issues i had to return my product and its been 4 months, even i have been contacting them and awqaiting for, my refunds they just throwing off my issue saying u will get refunf within 72 bussiness hours
      but atlast i should call them back again should be listening to the same thing...
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      I had ordered online on amazon for dell inspiron 2 in 1 laptop on 30/09/22.I receivrd the product on 05/10/22.But invoice copy and warrenty card were missing. Also the laptop configurations were different than i was promised. After talking wiith dell representative i came to know the fact that my laptop is refurbished.They also mailed me with details and case no. Then again i tried to contact with amazon for return the product, as i had been...
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      I ordered a boat airpod for my nephew on his bday.but the agent of amazon is just lying for 4 hrs that i m delivering ur product in few minutes but didn't.he ruined my nephew's special day n after that he canceled n returned my package without taking my permission or not even informed me for that what is this behavior is they paying for my parcel.
      amazon agents is very rude ro customers evrytime....
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      Dear sir myself Deepak Sonker and i have ordered some products on 23 September, 5 products i was about to receive, i receive 4 products out of 5 remaining products,

      Portronics SoundDrum 1 10W TWS Portable Bluetooth 5.0 Speaker with Powerful Bass, Inbuilt-FM & Type C Charging Cable Included(Blue)

      i haven't received, the bag was open in which i received the products on that day it was too much rain i complaint...
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      Respected sir,

      My name is venugopal. I purchased amazon basics tv 32" inch. While watching youtube suddenly horizontal line appears on tv display. I complained to amazon customer service and i booked service warranty slot. Service team did not come home. He calling me i tell the problem and then he say to me i have not display parts I ordered wait one week. But ofter one week he say again like this. And he telling me display...
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      Purchased a Samaung M 53 phone from Amazon on 23rd Sept. Identified a defect, it was verified by their technical team and cleared for refund. Now since over 10 days i have made requests for pick up which for some reason or other the agents are not doing, wrongly mentioning that they called and no one responded, misbehaving and not picking for no logical reason. It seems that this is a deliberate act and 5 attempts cannot be a coincidence. Its obvious that till they get the phone, there will be no refund and if no one picks in a stipulated time, it will never be picked. I have made many attempts but i feel harassed now. I spend 35 mins to 1 hour in explaining my case to each of the new people in call centre. They just give promises but on field the agents play dirty.
      Amazon India customer support has been notified about the posted complaint.
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