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Amazon India Complaints & Reviews

www.amazon.in

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Updated: Jul 10, 2026

Complaints 20366

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1487

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18879

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Amazon India reviews & complaints page 8

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Address: Ground Floor, Eros Plaza, Eros Corporate Centre, Nehru Place, New Delhi-110019 Delhi South Delhi DL IN 110019

Website: Amazon.in

I ordered almonds from Amazon on 11 April, the order ID is[protected] This product has not been delivered to me yet Amazon has marked it as delivered. I want a full refund. I am very worried. I hope that the refund will be given soon. Please call me. Call me [protected] my gmail ID [protected]@gmail.com area pincode 283101...

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Website: Amazon.in

Hi, I had purchased wakefit wardrobe from Amazon India 2 months back. However, I returned this product back to wakefit through Amazon after which Amazon status show that it has refunded my money back but I have not received any refund from Amazon or wakefit. Amazon says seller will refund and seller will say Amazon will refund. But seller and Amazon playing with us. It is almost 1 month that I have not received my refund. Just can't believe...

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Hello

I have ordered Casio G-Shock 2100 in Rs 9195 and they delivered it on time after unboxing my order i found it was used and found different g-shock cover box
then I call the customer care and told them I got used watch and they took my complain and told me please wait 4days for our team to investigate . Then after four days I call them back again and they told me we have sent you the right product we can’t return...

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I am amazon customer from last 5 years. I have amazon pay account. I have auto setup on my amazon pay account. My due date was 5 april i have fund available in my account but still payment did not go through and i got rs 300 late fee. I am trying to connect with amazon customer service via chat and mo one is helping me. They just transfering to another person ad then they just disconnecting chat without any resolution and without any notice....

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Respected Authority,
I am filing this complaint against Amazon India for failing to honor a written refund commitment.
Issue Summary:
I purchased a Tommy Hilfiger bag in March 2023 at a discounted price of ₹2, 699 (Order ID:[protected].
The bag had a manufacturing defect, and Amazon approved the return.
Amazon Representative Saranya K assured me in writing that if I placed a new order for the...

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Wrong item received, instead of Tetley Green Tea, Lemon And Honey, 25 Tea Bags, 39 Grams, Amazon has given me some other item Mustard oil.
Order #:[protected]
Ordered March 31, 2025 7:25PM
[protected]
[protected]@gmail.com
I ordered the item through Amazon fresh for Rs.145/-
Now since wrong item was received, I asked them to pick up the wrong item and replace me with the correct item.br...

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Address: Undri, Pune, Maharashtra

Below is how my AC buying experience has been from Amazon (INDIA).

16th March 2025
I ordered a Panasonic 1 Ton 4 Star Wi-Fi Inverter Split AC (Model No. CS/CU - WU12YKYXF).

19th March 2025
I received the order and shared the OTP with the courier vendor.

20th March 2025
I received a call from the Panasonic Service team from the installation of the AC.

Once the...

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Amazon’s Unethical Refund Practices – A Warning to All Shoppers!

I want to warn everyone about Amazon’s fraudulent and unethical refund practices so that others don’t fall into the same trap.

My Experience:
I ordered JASIFS Solar Fairy String Light 200 LEDs from JAsifs Store, but the product had missing parts.
I requested a replacement, but Amazon refused to provide one, stating that a refund...

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Address: 143, Patparganj Industrial Area, Patparganj, New Delhi, Delhi, 110092

Website: Ofm.amazon.in

I have order 1 portable washing maching which is non returnable but they deliver incomplete product that they are ready to exchange the same product and after that the product which receive is incomplete again that I call to customer service they return that product and say they are unable to exchange the product after that I ordered silver watch receive black watch fault is from amazon side than I have to exchange this product with the correct...

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Website: www.amazon.in

I am Karan

i am having issue My account on hold unable to login my account
and i Have RS.98, 751 balance in My account unable to use that
please provide me regulation :

contact number : [protected]

he not answering me [protected]@amazon.in team is very Shameful
and customer car telling me wait 24 hr i am steel wait he reply me and only fooling me and scam my all saving...

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Address: Bengaluru

I am writing to formally lodge a complaint on Amazon India regarding the hold placed on my Amazon gift card balance of INR 9000. I was recently informed by the amazon investigation team has flagged my gift card amount as fraudulent, leading to the funds being put on hold. However, I would like to clarify that I had legitimately purchased two gift cards on November 29, 2024 one using my husband, Mr. Govind Mundra credit card, and the other...

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I am writing to express my severe dissatisfaction with Amazon's handling of my recent order and the poor customer service I have received.
Order Details:
Order Number:[protected]
Product: Nothing Phone 2a Plus
Order Date: 23 January 2025
Promised Delivery Date: 28 January 2025
Details of the Complaint:
28 January 2025: I received a notification that the delivery agent could not...

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Address: Kiran Kumar BG 102-B Bochihalli Sugar post, Tiptur taluk, Tumkur district TUMAKURU, KARNATAKA 572224 India

I am writing to formally escalate an issue regarding my recent order with Amazon India (Order ID:[protected]. The item was marked as “Delivered” on January 5 2025 but I have not received it.

Details of the Issue:

• Order Date:[protected]

• Delivery Date (as per Amazon): 05-Jan-2025

• Delivery Address:

Kiran Kumar BG
102-B Bochihalli
Sugar...

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Friends,
Note that this seller Clicktech Retail Private Limited on Amazon India is a scammer.
He sells used, faulty, fake products and then does not support you when you raise a concern.
amazon may or may not help.
He has deceived many customers. I was also cheated by him. The information provided on product page was fake. I received a fake product and service center refused support totally.
He has over...

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On 2nd jan 2025 I ordered a Maybelline new York fit me compact powder 230 shade weights 8 g as shown in the bill including on Amazon page. But I received 6 g product on 4th jan 2025. But when requested for return and refund then offered me a replacement but I cancel the replacement as I want a return & refund. After canceling the replacement it shows in my amazon account as "your replacement is complete" But I didn't get any replacement or...

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To the respected manager,

I'm RAVI HEMA customer of amazon india.

On the day of 20TH DEC 2024 i had purchased a product via PAY ON DELIVERY from amazon.in, order id is[protected]
Amazon was successfully initiate my amount to my bank account but still it not has been reflected in my statement & account also.

My registered phone number is -[protected]
My optional phone number...

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Dear Amazon Customer Service Team,

I am writing to express my disappointment regarding the handling of my recent order (Order ID:[protected]. The delivery process and subsequent cancellation have caused significant inconvenience and financial loss to me as a valued customer.

Here is a detailed summary of my concerns:

1. My order was scheduled for delivery on Friday, but it was not...

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This is a three fold complaint. amazon, seller Clicktech retail and HP.
bought a Hp 222w pen drive, which failed in just a few days.

I checked with hp customer care and they said they do not support pen drives. I should contact the service center.
I contacted a few service centers, they also refused to support stating that they only support hp laptops.
Warranty info provided by seller clicktech retail...

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Address: Pune

I refer to the company owner Baburao Vhankol. He started logic pro software. He is a cheater man. He takes lots of services from peoples but does not pay them the dues.

He runs companies, employee people and does not give then salary. He is a fraud person and many peoples are searching for him everywhere.
His base location is Pune and that too in areas like pimpri, jagtap dairy, pimpl gurav wakad etc.

He...

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Respected Sir/Madam,

I, Shreyash Nanaware, an advocate by profession, am writing to file a formal complaint against Amazon India for the undue delay in processing my refund, which has now exceeded 48 days. Despite repeated assurances and promises, Amazon has failed to resolve this issue, causing significant emotional distress, financial losses, and reputational damage. Additionally, Amazon’s refusal to process the refund...

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Recent comments

Maine puma basket ball shoes emi pr kareeb 9000 me order kiya. Or pink color hone ke karan return kiya. Amazon ne wo accept kiya or step by step use accept krte hue last me destination par pahuncha. P...

Paras bhai,

Amazon bohot gatiya company h, mene bhi ek cooling pad liya tha par unhone sasta wala pakda diya mehange wale ke price mein air phir return bhi ni liya. Ab wohi use kara hu...

My complaint isn't resolved. Amazon kept my item and refund too. Either get my refund or my item back.