[Resolved]  Andhra Bank — transaction cancelled amount debited but not refunded

Address:Krishna, Andhra Pradesh

Dear sir,
I am registering a course in icai website.

The course is not registered payment was debited in bank account

The payment was not credited in my account after 5 days also.

Account no: [protected]

Name: v pújìth poorna datta

Ifsc code: andb0002308

Please refund as soon as possible.

I have not received any transaction id i received only message that my account is debited.
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Jul 13, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
Andhra Bank Customer Care's response
Dear Customer,

We are sorry for the trouble. We have noted your concern and forwarded to the respective team. The status will be reverted to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Jul 13, 2018
Andhra Bank Customer Care's response
Dear Customer,

We request you to kindly share the date and amount of the transaction.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

My card is not working for online transactions please do something i cant use for my personal works i am facing too many problems and i cant get any solution regarding this so please allow my online payment, one entering wrong OTP my card is not working so please do some favour about this
Thanking you
Andhra Bank Customer Care's response, Jun 8, 2018
Verified Support
Dear Customer,

We are sorry to hear about your concern. In order to get your issue resolved, we request you to visit at your nearest Andhra bank branch. You can also share your concern online under the public grievance with the help of following link https://bit.ly/1TvPFt0.

Regards,
Andhra Bank Customer Service
My amount 5500 has been debited from my account and not credited in other bank account to which I have sent the money.
What is the issue??
When will my amount be credited in my account??

Account details
A/c no. -[protected]
IFSC-ANDB0000955
Mobile no. -[protected]

Andhra Bank Customer Care's response, Jun 8, 2018
Verified Support
Dear Customer,

We are sorry for the unpleasant experience. We have noted your issue and forwarded to our team, we will update you at the earliest.

Regards,
Andhra Bank Customer Service
Andhra Bank Customer Care's response, Jul 13, 2018
Verified Support
Dear Customer,

We have forwarded your issue to the concerned department and the same will be resolved shortly.

Regards,
Andhra Bank Customer Service
Sir i have prasanthi devi having accout no : [protected] with draw 1000and 4000 on 4/5/2018 but i haven"t received amount 4000/- i have lodged complaint on complaint no "[protected]." till now haven"t refund the same please resolve the issue as early as possible
Andhra Bank Customer Care's response, Jun 8, 2018
Verified Support
Dear Customer,

We are sorry for the unpleasant experience. We have noted your issue and forwarded to our team, we will update you at the earliest.

Regards,
Andhra Bank Customer Service
Andhra Bank Customer Care's response, Jul 13, 2018
Verified Support
Dear Customer,

We have forwarded your issue to the concerned department and the same will be resolved shortly.

Regards,
Andhra Bank Customer Service

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