Apollo Pharmacy Complaints & Reviews

Today i went to buy citil cv 250 mg tablet in mandya vv road appolo pharmacy i asked for four tablets they told they can't provide four i have to buy whole sheet containing 10 doctor had prescribed for 8 tablets in mysore appolo they had only five they told remaining i can buy in mandya pharmacy pharmacy told me the reason that if they cut it and give me four the remaining if it's not sold they can't give back to their main office after its expired their concept is if it's not sold also if they have full sheet they can reverse it back this is a very bad service

Sir,
Last week I have asked for voltaflam tablets but wrong medicine veltam plus, has been given by Apollo Pharmacy Hmt Nagar Nacharan, due to which we have lost confidence in Apollo pharmacy They have kept people, who do not have any knowledge in pharmacy field . I request to take serious action on Apollo Pharmacy hmt nacharam. Please keep qualified staff at pharmacies.

My Inv no 11403BCG0005550 Dt 12.09.19, less rec cash back, why?
Billing person not given satisfactory,
I tried your contact no [protected], on my mobile number but not connected
I tried your contact no [protected], She & he says, go to shop & tell them
Why should go here & there
your service is too poor

from
Varsha Thakkar
[protected]

Why you people demanding longer complained, you people are not educated?, and not understand what we are saying? why we west our time behind you?
It's better we disconnected your service, so many company are market for purchase of medicine

Yesterday my husband purchased one bottle of syrup rs 662 but now i don't want that syrup because of any issue that's why i told my husband to back that syrup. Today my husband go in apollo pharmacy to back that syrup but he said to my husband that he did not take back and he said that we can't give you money back you purchase anything against your syrup. My husband said that i don't want any thing i just want my money back he did not give money back to us, so my husband took up a 2 products and said to him that when you give my money back then you have to take these 2 items from me. When my husband was driving he called many times and threatened my husband.

A sales person named "sanjay", working in apollo pharmacy of godavarikhani, laxminagar branch had charged rupees 440 for 2 sheets of aztor 20 tablets.
While in the bill slip shows the price as 405 rupees,
And the points credited in the card are 40.5.
Can you avoid these type of persons as this type of people can definitely ruin your name and fame of your

I have purchased medicines for full cost on 29.07.2019 for rs4208.00 from your sri ramnagar unit (Near karaikkudi), sivagangai district, tamilnadu.
Vide bill number 16625 cs 0052399. Dated 29.07.2019.

Usually discount amounts will be credited to my phone number. After some time i used to purchase some items at this sri ramnagar unit only.

When i visited this centre to purchase medicines on 10.09.2019, i came to know that someone availed total discount amount at your karaikkudi main centre. I never visited this centre for the past 10
Months.
Likewise, discount amount credited to n. Amudhavalii, my wife's account [protected] was fraudulently taken away at your kalanivasal unit (Near karaikkudi). I never visited this unit.

Mostly baby food items are purchased by these people. This fraud would have occured without the help of apollo pharmacy staff.

Please make discreet enquiry and get back the fraudulently taken amounts. If required, you may initiate criminal action on this complaint. I will stand as witness.
Previously discount amount is permitted with otp sent to our registered phone. This system will prevent such frauds.

Pr. Nachiappan
Cell [protected]

They r charging extra price for medicine as peopwill not the acutal price. Staff making extra profit by this way and they r not giving bill. I[censored] ask for bill they will begave impolite. I think company should conduct surprise inspections to the pharmacy stores. I went for guntur brodipet apollo pharmacy 2 times. 2 times dame thing happened. So i think they r doing same thing for all customers. This is loss to company and customers.

Without my fault, firing on me at the time of billing. No other customers at time, not busy hours.
Came to know after talking the items that, the item I purchased has free item. When they fire on the customer your focus will be changed, so that you will forget the free items with the items you purchased.

Don't know how many people cheated like this.

I really feel frustrated by the apathy of apollo pharmacy staff sunrise plaza vasundhara enclave. Their service is the poorest. The staff is negligent and irresponsible towards customers. They have no responsibility sense. They only know to calculate the money of medicines. They make a note of medicines but don't supply.
I bought items worth rs 815 today at 7.30 pm. I had to start a medicine (1) prescribed by dr. Jha today. Staff ensured that they will send the medicine today positively. I kept waiting but the medicine was not delivered.

Enough is enough. I will now not buy medicines from apollo pharmacy.
And i will make sure to register my complaint at all required forums and also will share this poor service with all my groups here.

Last i complained due to delay in medicine but now they are not picking our phn. This is serious matter if complain then you will resolve d issue nd irritate d customer if you have d pharmacy here then should provide d medicine on time contact num is [protected] not picking phn for medicine order
We have faith on apolo band but i think so we should not go wid this brand

Last week i went to apollo medical store in rasta peth opposite of kem hospital pune. Storekeeper was playing game on phone and i showed him my proscription and asked for the medicine, he directly told me that we don't have these medicines, he didn't seen my priscription. Still i asked him can u bring these medicines i will wait for 2 days but he tell me that we don't these type of medicines.

Apollo pharmacy, kempapura village, telephone : [protected].
Complaint for excess billing. Reference bill no. 15725mb0000440 dated 31/8/2019.
I bought medicines, in that for roseday-a-20mg.in place of charging only rs. 96/- for one box he charged for 90 boxes for cost of rs. 8648/-. I paid with trust and confidence but later came to know the excess payment of rs. 8000/-. A case of cheating by apollo pharmacy?

We bought vaccination medicine for our kid on rainbow hospital guindy. The medicine was bought in nandanam (Chennai) apollo pharmacy. They have given the duplicate invoice copy to us.
We have apollo munich health insurance and the claim for this is rejected due to duplicate invoice.
The attached is the copy of invoice. As a consumer i have right to get the original invoice. I called to apollo pharmacy customer care regarding the issue. No use and no response from them.
I am very much disappointed.

Facing problem with abedkar salai, sunnambu kolathur, chennai apollo pharmacy manager.. And above displayed number is not working to raise a complaints.. Please make sure the customer support numbers should be work.. Please call me on [protected] for more details.

1 week back, i buy 28 rs medicines but the manager charges 30 rs and he is not giving bill then when i asked bill he has given the bill of 28 rs and already 30 rs is taken.. When i asked about 2rs then only he returns money by giving 2 chocolates.. Except manager remaining all other team members are good.. He is not listening customer words..

Hi team

Please provide support for the brand name "apollo"

I have bought medicine on 13/8/2019 @ apollo pharmacy jp nagar 7th phase opp to elita, bangalore[protected]. As instructed by doctor we need to change the tablets. So i requested to exchange the tablet with the branch staff. And their response was no exchange as i have done payment mode by phonepay. I have checked with customer care and they said we can exchange even if we have made with digital transaction. I have visited again to the shop for exchange (But i have lost the bill) with sms copy which i received while making payment bill no ws0007533. After requesting i got very worst & rude behaviour from the branch incharge that he can’t exchange without bill which never expected from the apollo pharmacy.

Requesting you to do the needful on this. Also requesting you to educate the staff that how to treat the customers and also they are aware of the exchange policies.

Details:
Bill no :-ws0007533
Purchase date :- 13/8/2019
Bill value :- 538/-
Con no :- [protected]

Sent from my iphone

Workers here at appolo. Pharmacy kolkata prince park is not providing medicine at night as they keep sleeping and after knocking at door and yelling for 10 minutes they just say that they dont have medicine. Today when i asked him for a redbull the guy wokeup and said it is there but he can not give now and come at day time..
Redbull is neither an alchohol nor a prescription drug that he cant give... He gave me reason that its difficult to take out redbull from heap of medicine so come in the day time. This is second day he has done the same. Please this is my request to proper authority at appolo to take a notice of such unprofessional employee.. If this is the trend then what is the point of having 24 haors pharmacy

Dear sir,

Please refer my above order and my email to you dated 20 aug 19 to which i have not received any reply.

Please expedite delivery. Please cancel the order and refund the payment made if there is a problem, so that i may place the order elsewhere.

Failure to respond to this second reminder will result in legal action.

Regards,

Col pk vasaudevan
[protected]

On 12th aug 2017, i visited ur indirapuram branch and handed over to the counter staff doctor's prescription. Out of 4 medicines, he gave me 3 medicine and for 4th one, "codistar dx syp" he made a note in the register and asked me to collect it on next day ie on 13th aug but it was never made avaliable. I keep on visiting the branch and finally on 17th aug the counter staff told me that their distributor is not sending this medicine so, we are unable to provide it to you. This is how ur pharmacy is treating with their customers? It is shocking?
Similar complaint was lodged on 30 jul 2019 vide ur reference no aop719-53

As appolo pharmacy is available 24/7. During the early hours of my college i always used to visit appolo pharmacy (Nagaram branch). They always send me back by saying we don't have that drugs... I being a pharmacy final year student we have experiments to be performed so i need drugs. Today morning i went to ask riboflavin tablets (But. B2).. They denied me saying that we don't have that tablets...
Early hours general medical store is not open.. So if we go n ask at appolo stores abt otc drugs they denie..

I went to apollo pharmacy outlet at 104 area for medicine alzolam 0.5 mg for my wife along with doctors prescription. But the guy named Ramana mobile no [protected] refused to give the medicine because we went for purchasing single drug. Rest of the medicines we purchased at care hospital pharmacy.this medicine is not available at care due to Which I came to apollo to purchase the same .
Even though the medicine is available he
Refused to give medicine as we were buying only single medicine.
The person's behaviour is not
At all good and very rude . Is there any policy that all the drugs should be purchased at apollo only? Not any where else. Please take necessary action and do needfull
Thank and regards
Srinivas
104 area
Bapuji nagar